20 Best Cdpap Programs In Los Angeles, CA (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Always Best Care agency has been wonderful to work with. The caregivers they have provided to stay with my dear friend, who has dementia, have been outstanding. My husband, an MD, and I, an RN, have rather high standards and have found all of the caregivers to be professional, caring and extremely reliable (24/7 care in this case) They go above and beyond expectations. I have felt safe with the caregivers,as they are also down-to-earth; caring people. Dr. David Hart is the main point person in this family-run agency and he is not only a very caring person, he is extremely intelligent in his communication, yet very down-to earth at the same time. He is responsive to any issues that arise immediately…not only for the client, but also to his caregivers, who he genuinely cares about. That is perhaps why he attracts and retains such stellar employees, We feel very lucky to have found ABC Senior Care services. Ilene Watson, RN and Dr. Walter Watson,MD, Manhattan Beach, CAIlene Pratley-Watson

My widowed 80-year-old mother who has Alzheimer's disease has been living alone for 3 years. She has been extremely resistant to having caregivers in her home and my brother and I had all but given up. We have been amazed at the progress we've made since enlisting the help of Dr. David Hart at Always Best Care. In a little over a month, Mom has accepted a caregiver and is considering a move to an assisted living facility. Equally important, the support and assistance we have received in making both large and small decisions has been invaluable and a huge relief. I also highly recommend the Caregiving Essentials class taught by Dr. Hart, which covers everything you need to know in a single 3-1/2 hour "bootcamp" session, including brain science, communication tips, and resources. (GPS shoe insert, who knew?!) The class would benefit anyone who has a friend or family member suffering from dementia.Linda Schack

Carrie, David, and their team are terrific to work with. Carrie has been a lifesaver by helping us to quickly find a wonderful 24/7 board and care facility for our loved one who is suffering from both advanced dementia and a broken, severe arthritic neck. They have provided very capable temporary care givers to us to help with taking our loved one to doctor's appointments and during the time our loved one was being treated in the hospital. David has thoroughly educated us on all aspects of dementia and counseled the family members to help sort out their emotions during these difficult times. We strongly recommend Always Best Care South Bay to anyone needing advise, help, and services to find care facilities, care givers, and/or counseling.Raoul Gruenberg

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

Home Instead Senior Care-Los Angeles (Whilshire) does everything they say they will do and do much better than expected. My mother has 24 hour care for 11 months. I was kept well informed about who would be caring for my mother and when. Any time I had a request to change the schedule or caregiver, the answer was always yes and how can we make it work for you and your mother. I have no hesitation in recommending Home Instead. Their service and kindness was worth every penny spent.The caregivers where reliable and trustworthy. The caregivers to care of my mom as if she was their own mother.Charles Mack

I went through several home care agencies to take care of a dying relative before I found Home Instead. Home Instead was the most professional, showed the most integrity, and had the best home care aides. Home Instead always did what it said it would do, and we never had a home health care aide not show up. They promptly answered the phone and dealt with any issues or questions. It was a great help and comfort to me having such a professional and reliable agency as a partner in caring for a dying relative.Deborah Rummelhart

My brothers and I were very pleased with the service our Mother received from Home Instead Senior Care. The aides were very nice,professional and most of all very caring to our Mother. They also spoke Spanish and that made our Mother comfortable knowing that she could communicate with the aides. We would strongly recommended Home Instead Senior Care to our friends and family. Thank you Home Instead Senior Care!!!!!!Dorothy Hernandez

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Seniors Helping Seniors provide incredibly caring, proactive and flexible care that has a HUGE blessing for both our elderly mom AND our family. My sister and I used to be constantly scrambling to support our mom, who lives on her own, as she was was gradually losing her mental clarity. We tried other providers before, and mom (understandably) rejected them, there was no personal connection, she just felt her world had been invaded, and we had to abandon those services and again try to do it all ourselves. We were constantly stressed, and also felt we were constantly failing to give our mom the support she needed and deserved. When we found Seniors Helping Seniors, it was a revelation. Their care coordinator Mohamed is an amazingly sensitive and patient man who took the time to learn who my mother was, her background, interests, and opportunities to connect with her. He was equally committed to understanding our financial and other capabilities, and then carefully selected caregivers that our mom found to be wonderful companions — truly unlike any other service we’ve tried. Their communication tools (app, website) and always responsive staff make it easy for us to always know which caregivers are on the schedule for our mom, and they easily accommodate adjustments as needed. We are truly grateful for the transformative power of what their entire team provides for our whole family, and recommend them wholeheartedly.Patrick O'Connor

I really appreciate the care my uncle received from Seniors Helping Seniors Home Care. My uncle enjoyed Martin's companionship especially having someone to talk to who was closer to him in age. Martin would take my uncle out for lunch, to the bank, to Home Depot or just go for a ride in the car so my uncle could get out of the house. Martin listened to my uncle's stories about WWII and enjoyed hearing about Martin's life in New York. The whole staff at Seniors Helping Seniors Home Care were always responsive and helpful. Mohamed, Bridget, and Nancy are the best. When I would call I felt like I was talking to caring family members. Jackie played 1940s music for my uncle which he really loved. Having Seniors Helping Seniors Home Care for my uncle allowed me to have some respite which I dearly needed. I highly recommend Seniors Helping Seniors!Julie O'Malley

Seniors Helping Seniors home care has been a Godsend for us. We were new to process of hiring in home care and it couldn't have been any easier. Seniors Helping Seniors was careful to match the perfect caretaker for our mom with dementia. Living some distance away from our mom, it's nice to know we have someone coming in that we can trust. We get recorded updates from the caretaker each time she spends time our mom (she has even sent video of mom with the physical therapist so we could see her progress). The caretaker takes our mom out to lunch, hair appointments and visits with family as mom is not able to drive. They have developed such a nice friendship and I think they both enjoy spending time together (they also sing old Sinatra songs together – which is great memory recall for people with dementia!)Kay Riley

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

The kindness and compassion from all members of this company exceeded our expectations. Our family was dealing with the final illness of our father as well as trying to support a distraught wife of 69 years, our mother. Senior Helpers was sensitive to the profound grief my mother experienced as his illness advanced, as shown in many acts of kindness towards them both over the final months of my father's life. With their caring support, my mother was able to be with the love of her life until the end and did not have to face the horrific scene of being separated in his final illness as so many others have experienced during the time of Covid. She could not have survived an alternate end-of-life and our entire family will be forever grateful to Senior Helpers.Linda Waits

Senior Helpers, and especially Ted, Ester, Ana and the rest of the staff, have my highest recommendation. Over the last five years, they have provided care for my elderly parents in their own home. As my parents' needs increased, Senior Helpers was there, providing increased services as needed. The thoughtful, caring, friendly, and proactive attention that they provided was fantastic. Both of my parents are now gone, with my father passing recently. Senior Helpers' caregivers provided my father the ability to live independently in his own home, as he wished. The caregivers were attentive and were his friends. Their closeness and caring likely extended his life.Mike Maiten

My father fell during the night and he was hospitalized for 5 days. Upon returning home, he was very concerned about falling again during the night because he is the only person there. We met with several home care agencies and we chose Senior Helpers to come to help my father during the night. It has worked out great so far.John P

Home Instead has been providing caregiving services to my Mom for over a year now. We have had no issues with any of the caregivers. They are all kind, caring, and patient with my Mom. The management team (Joy Johnson) have always provided excellent oversight by checking in and also providing a monthly schedule of caregivers. If they are any changes it is quickly communicated to us. The open communication channel is a key component of our success and we have no doubt highly recommend this company and their employees. With the additional challenge of the COVID pandemic this company has provided excellent service without breaking a stride since they started. Thank you Home Instead for always caring and going above and beyond every step of the way.Monette McNicholas

Been with Home Instead for awhile. I’m there for the clients and what we can provide for them. All my clients have been happy with the services that have been provided for them. Also, everyone who works for Home Instead works as a team.We try to help each other out. I’m very happy with the company. Also, wonderful staff to work with they help you so muchCarla Monaci

Home Instead is currently assisting my elderly parents several days a week. Their employees are caring, make my parents feel at ease, and are very good at communicating any concerns they may have on the day to day with my parents. I would highly recommend them to anyone who needs some additional care for elderly parents.Kris Koch

Horrible customer service. I am a former Salus Homecare employee as of 9/15/22 when Diana Robles texted me stating my services are basically no longer needed. She TEXTED ME. No phone call, but a text message. How professional is that…. Let's go down the rabbit hole together. I requested a pay raise on 9/12/22 and was denied, but EXECUTIVE DIRECTOR MARCELLA stated I can be added to another assignment that pays more and when I inquired, nothing. The client I was then working with had me go to the pharmacy and pick her meds up. Perfect. I pick the clients medication up only to have her yell at me she only wanted specific items. I then immediately contacted DIANA ROBLES regarding this matter and her response was "We'll handle it on Monday" fast forwarding Monday rolls around guys and still not a sound from Diana. I then took it upon myself to contact her and all she had to say was NOTHING. Nothing besides the client kept inquiring about my personal business and life and Diana Robles of course answering all her questions instead of saying that's confidential and to only worry about the service she needed to be tended to. I have been with this company since 2018. Took a break, DIANA ROBLES contacted me back during the early pandemic beginning me to come back on board and this is the thanks I get. Lastly, I have another job. I arranged to be off my second job every weekend just so I can dedicate myself and my time to Salus Homecare. And again this is the ultimate thanks I get. Good luck to anyone working for this company or possibly considering. There are several other companies that actually value their employees and not just their clients. Research them. Do not just stop here.S Jay

I've worked with other caregiving agencies and Salus has been the most useful and effective. For instance, in the past with one agency in particular, I would speak with a rep about our scheduling needs ahead of time and, when I'd check 2-3 days before an upcoming shift to find out if it had been filled with one of their caregivers, they consistently did not have anybody confirmed. I was told eventually that they didn't confirm caregivers until the day before the shift because, if they reached out earlier than that, caregivers were more likely to cancel at the last minute. With Salus, they promptly found an appropriate caregiver for our needs and let me know days in advance with the caregiver's name. The process with Salus was very comforting and relieved stress. The caregiver they confirmed was particularly appropriate for our needs; we needed a female caregiver with experience with patients with dementia who was a Spanish-speaker. It has been difficult in the past to find a caregiver who fulfilled all those needs. Our Salus caregiver has been great, very well qualified with actual real-world experience. With other agencies, we often had caregivers that had very little hands-on experience so the situation did not always give us the respite we needed because we had to walk them through the day step-by-step.K. Aburto

I want to sincerely thank and praise Salus Homecare and the home care workers Rose, Diamond, and Crissy for providing so much care and passion towards my mom. They provided advise, consultation and comfort for my Mom Dorothy as well as for me and the entire family. I also want to thank Carrie and Sherrell for being so patient and working with us with all the last minute changes and updates and informed advice. My initial contact with the owner Marcellus was extremely valuable in helping make so many critical and stressful decisions and arrangements. The entire experience with Salus is something I will always appreciate and cherish.Jeff Clements

This review is spotlighting 2 employees that as a caregiver I cant live without. I've worked for Arosa since 2019 and for Livhome maybe 7 years. Deborah & Jocelyn what a wonderful pair. Both are a godsend when it comes to office responsibility. They are kind, helpful & knowledgeable. Those 3 qualities are essential when you need information fast. Even when I'm in a rush or have bugged them many times for the same thing. They never make me feel bad or get huffy back to me. (Thank you both) They keep their cool and do what they do best, fix your issue for you. What a relief. Again, thank you both. Anyone who is a loving responsible caregiver should apply for a position here. Its a great place to work.regina ramirez

Please know that Gabriel goes above and beyond each day while he is at work and when on-call. Attract, train, retain, and treasure Is what Gabriel displays each time he interacts with caregivers and staff. His communication skills are phenomenal and he has a pleasant attitude each day. He makes the Arosa atmosphere pleasurable. Arosa is lucky to have a man such as Gabriel. Lynn is also another great employee. She's very knowledgeable and a pleasure to be around. She is an elite care manager and always makes the individuals around her feel comfortable and safe .Ruby Cruz

I want leave this review for Jocelyn M., in the office staff, she is such a good person. Jocelyn performs at the level of excellent customer service. She is a person who can be attending you with great manners and great customer service skills overall. Also, Jocelyn is very helpful and attentive to her craft, and she speaks two languages which are English and Spanish. She is fluent and helpful. Thank you Jocelyn for your performance and support throughout with all the amazing help you do.Genny Cubillas

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

**UPDATE** As anyone can see, they responded. To try to save face, they are trying to discredit my statement. They are trying to make readers believe I don’t work for the company and I’m lying. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. I can easily add my paystub showing my name & todays date. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews…..you be the judge. No company is perfect, but at least be honest. Your dishonest response is partially whats wrong with staff at this company. Like any employee, their will be issues with the company you’re employed with. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. To some it up, your tactic failed and you need to be retrained. I’m a current employee and after a few months, I see the truth. I’m no longer happy. The coordinator is horrible. The sign in & out app is a joke. No one wants to respond, until you call in and make a complaint. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. This is truly unfair working conditions. It’s like we’re being silenced by being ignored. Please don’t respond to me or contact me. I will not answer until my issues are rectified. Nor will I change my review.Charles Green

I have been working as my moms Caregiver for 5 1/2 years . As we all know Caring for a loved one isn’t easy and it’s just like if you were caring for a stranger because when aging ,people change . Due to a lot of mental exhaustion and emotional exhaustion I decided to step away from caregiving for a while , but FREEDOM CARE is one of the best agencies I have ever worked for . I once had ASHLEY ROJAS AS A COORDINATOR AND NOW RECENTLY CECILIA JACO and I must say that these two coordinators are one of the best ones I have ever had . They are very sweet ladies ,when they speak to patients and caregivers they always talk with a calm pleasant voice . In the very beginning when I began caregiving in 2016 it was a little different but within these 5 years a lot has improved. I appreciate the gift boxes I receive and love that when I can’t be with the patient one day or time they are able to combine my hours with another day and shift and I don’t lose my pay . I like that if I can’t begin in the morning I can switch my hours to clock in a different time and still work my shift . FOR ANYONE OUT THERE WHO HAS A SICK LOVED ONE I MUST SAY FREEDOM CARE IS THE BEST CDPAP AGENCY . I have had great health benefits and They reimburse for gym Membership ,cell phone and even your child care expenses.All depending on the hours the patient receives you get great benefits . I can’t complain about my agency at all . FREEDOM CARE you guys are the best !!!Stephanie

I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS.. This company has absolutely TERRIBLE customer service from day one .Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one ,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. I do not recommend this company my mother is the only reason I use it ,other than that there is no reason I will ever recommend this company. Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. Sincerely Toni MillerIyona M

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

As a newly graduated LVN, I have started my nursing career at this place. The staffs are friendly and they try their best to find you a case that includes a little bit a challenge but not that you can't handle. Also they work with your schedule, so you really don't have to be too stressed out balancing life. It was really good that they provided the novice nurse program that had prepared me mentally to take care of patients. After I finished the novice nurse program, I have worked with a trach and G tube patient and also studied as a RN student. Taking care of a trach patient as a New grad LVN was a challenge at first, but this experience of taking care of a trach patient, in which most LVNs that I have met said that they rarely had an opportunity to take care of, definitely helped me to be prepared theoretically and also skillfully as I moved on to the next step. Also, there is always someone (staffs or supervisors) that can help you when you have trouble or concerns. So if you are an LVN who is a new grad or trying to go further in the nursing field but needs to work at the same time, I definetly recommend to start or expand your career here at Maxim. Thank You Maxim for all of your support and help.Jae yong Choi

Maxim Healthcare (Wilshire Blvd) is 100% committed to every word of their mission statement. I have been familiar with this office for several years as well as one of their Northern California offices for several decades. I have always gotten answers to questions, resolutions to concerns, a warm and genuine welcome from all (in office) staff & just an overall security that "business will be taken care of". In this day and time where quality customer service is archaic or a dead characteristic in businesses, I applaud this company for their positive attitude, patience, and the best team of beautiful smiles on the 10th floor. I especially am very grateful and in awe of the "beyond the call of duty" assistance that I recently received from Kelly Figueroa. On a Friday, Super Bowl weekend she volunteered to hold an important document for me and waited over an hour for me to retrieve it from her. She was so kind about the delay. Maxim is truly blessed to have her on their team. Thanks again, Kelly!!!!!!!Jacqueline Spalding

I’ve been working at Maxim for six months now and it has been a good experience. Simmi was actually the one who gave me a chance to work for the company, she is very kind and understanding, she is super easy to talk too. The rest of the staff have also been very nice, the communication is really good and they always say please and thank you. They will always show how much they appreciate you.perla ramirez