This is by far the worst most unprofessional educational institution I have ever had the misfortune of dealing with. I wanted to take a CCNA certification course so I went to speak to adviser to get more info and to get a quote for tuition so I could save and avoid financial aide. When I spoke to the adviser (Misty) she quoted me for a 3 credit class and told me to sign up in November. When I came back in Nov, she could not get me registered into the class. She called the director of the program (Eric Vahling ) for assistance but he never answered her. Note, in the month prior I sent Mr. Vahling multiple emails and left voicemails and he would never return them. I had to camp out of his office and catch him to get help, he told me there was not enough interest so the class was off, sucks I had to hunt the man for that info but whatever. i enroll in another school, 2 weeks before it starts, Eric calls me to say the class is back on and to sign up asap. The class didn't let me sign up, I had to get Misty to override me into a class that wasn't full. 2 days later, Eric emails the class and lets them know an adviser must enroll us, THANKS! So class starts and I got to pay tuition to find it is 4x what I was quoted. I call Eric to inquire, no answer, I call his boss, Victor Vialpando, no answer. i show up at Victor office and find him, he says the adviser quoted wrong and there was nothing I could do and to go file a grievance, THANKS. I got down to financial aide to confirm and they say I have until the 6th, then I check my syllabus and it says the 4th, now I have 3 different dates so i'm confused. So I ask Denise in financial aide who else I could talk to if the dean and director didn't help and she gives me the number for the dean of students and vice president. I called them and the vice presidents assistant David did try to help, he was my first good resource so far. A weekend passes and I decide if all this has happened before the class started, I better withdraw and avoid further mess. I try and it says I can because i'm too late despite my syllabus and course schedule saying different. I rush to the school and see Rebecca in advising, I gave her the documentation showing the withdraw date had not passed and she got me withdrawn, Rebecca was a big help in this process. I urge everyone to look elswhere when it comes to a school, lower admin is not concerned with students and their success. Eric Vahling should not be responsible for any students educational career in any form or fashion. Ms. Reyna Anaya, Rebecca in advising, John Young and David Murphy were the only people who even cared enough to listen to what i had to say. Google restricts review length or this would be so much more detailed but do your own research, previous reviews are very similar. There are plenty of other schools that have your best interest in mind, for the most part this school is not one of them. With all the foreign students at this school, Im sure many have been screwed over by the lack of attention displayed by faculty here. I will do everything I can to steer people away until they get their act together, not sure who to report this stuff to but ill figure it out. They still have my account under another students name after I informed them of the error months ago. Finally, if Eric Vahling is the director of whatever program you are interested in, GO SOMEWHERE ELSE BECAUSE HE DOES NOT CARE ABOUT YOU AND WILL OT HELP YOU.Delux 2471