20 Best Cna Programs In Louisville, KY (2022 Updated)

I attended Sullivan for their culinary arts program and I have some insight for future students going into the program. First being, have an idea for what you're wanting to achieve in life. Culinary school is very expensive for what you get and there are other, more cost efficient ways to achieve your goals. I recommend working in the industry for at least two years before you decide to go to culinary school. You will find a lot of well-known chefs didn't graduate culinary school. Everything you are learning in school can be self taught or learned in the industry.The key to becoming a great chef is the understanding of the industry. I say this all because at Sullivan its just a matter of time before you're screwed over by financial aid. The entire department is very disorganized. Important papers of mine seemed to keep going missing in their hands making my life very stressful. Also if you plan on doing on campus housing just DON'T. It is crazy expensive and it is exactly like high school. I loved my time at Sullivan don't get me wrong but is it worth the money you spend, NO.Annah Cecil

I haven't had any problems with Sullivan. I have been here for about 6 months and after attending JCC and UofL I must say Sullivan has already given me a much better experience. JCC and UofL let me (at 18) pick a bunch of random classes that were way too hard and never got back to me about any issues, it took way too long to get in touch with anyone for meetings or questions and at Sullivan they are always a quick phone call or office visit away. Teachers seem to really care and take the time to call you on their off time to congratulate you on good test scores, inquire why you are missing class, or pull you aside in class if you are on the brink or failing or even on the brink of getting an "A". If you don't miss a lot of class there won't be any problems, and there are even students in my classes who are active duty and miss class a lot and teachers have been as accommodating as possible. Edit- now i see why every one who goes here gets fed up.Cheri Lamaster

I can honestly say that transferring to Sullivan University from the University of Louisville was one of the best decisions I ever made. Class sizes are small, so it's easy to ask questions and get help if you need it. The instructor's here aren't just trying to "push you through", they actually care that you learn the material. The food served in the cafeteria is great and all of the staff/personnel are super helpful and friendly. My only complaint however would be the financial planning office. Some of the advisers can be kind of rude and you have to constantly call/send e-mails just to get a response for an appointment, in my experience. It's best to just show-up in person and request a meeting. Other than that, I would highly recommend Sullivan University to potential students.Brea M

If you're looking for an education in the medical technologies field this is the place! It is a private college so prices will be a little higher than a university but you get what you pay for. I'm not sure the reason for the negative reviews. It is an accelerated study program on the quarter system and they have a zero tolerance absence policy which may have caused problems for some. My experience has been quite amazing! The student to teacher ratio is lower than you'll find anywhere. All of the instructors and staff are super friendly and knowledgeable. They'll almost bend over backwards to make sure you have every tool and opportunity you need to be successful. Also I have to mention the job placement rate they have after graduation. In the field I'm studying it is a 100% employment rate. The lowest placement among the fields is around 95%. You really can't beat that!Philip Sewell

My wife has attended this school, did everything go smooth, no, but any school that you attend after high school is not going to go smooth. Look, this school like all other schools of higher education, has issues, and those issues are being worked out, worked out for the good of the school, which in turn benefits the students. You go to school to get a higher education, not to party. Working in the medical profession, you need to have your game face on not your clown face. The medical profession is no joke, this is serious, your dealing with peoples lives. This school does everything it can to get you prepared to handle the seriousness that comes with this profession, they even go as far as to help you help you find employment. So, if your not up for the challenge, that comes with the medical profession, then the medical profession is not for you.Richard Hackett

The nursing program is unorganized and they just want your money. The dean is no help and is always on the side of the professors. Sometimes we don’t have any direction. Class times were all over the place. They don’t unlock blackboard until the Monday that classes start which makes it hard to plan your life. They tell us stuff last minute and expect us to comply. Months into the program they just now tell us we need to have updated immunization forms when they we’re supposed to keep track of them in the beginning. Do not waste your money. Go to a community college insteadRCA

Medical Assisting Degree Program, Louisville, KY Its scary going back to school, especially college. I was worried when I started in 2017 that I had told all these people about my new goal in life and the first semester already feeling like giving up and letting everyone that cheered me on down. But I kept pushing and moving forward and it got easier and easier and ATA and the teachers really encourage you, the first semester was really hard for me but there was so many teachers that checked on me and helped me to see the light at the end of the tunnel. ATA IS THE PLACE TO BE. You will make the best decision of your life if you come to this school. Here I am graduating in May with my Associate Degree in Medical Assisting. And I have been on the Honor Roll each semester. You can do it ! Come to ATA.Joy Shacklett

Been in the Limited Medical Radiography Program with Medical Assisting, and it has been AMAZING! Love the small classes! & The Instructors are by far the most involved with every student and are dedicated to them as well. Very passionate in their teaching. All of the staff from ATA from Admissions and Financial Aid and Student Services are also very dedicated, helpful and GREAT! Last but not least The President! He is super uber Amazing! He visits the classes, greets every student, personally hands out the Honors or President Awards to the students who've earned them. Also looks for better ways to improve ATA. So, if you're looking for a College to Attend to, ATA College is where its at!! 😀dulce matlala

I have been attending ATA since may 2017 and I am proud to say that I will be finished December 15, 2017. The staff at ATA are truly amazing and a blessing. They push you and help you so much throughout your Journey. Attending ATA has been one of the best decisions that I have made. If your looking to further your education in the medical field ATA is a great place to start that Journey. The staff is always there to help they have one on on interaction with students if the they need to help and they are always there to help you throughout your journey through school and after you have graduated. I want to think all the staff at ATA for this amazing experience I am truly grateful.Courtney Brown

Medquest changed my life in so many ways! When I didn’t know what I would do after not getting into my hygiene program I instantly started looking into other options and Medquest can across my Facebook for different programs that could be completed in less than a year, and Boom! Started in May of this year in my Dental assisting program, The best decision of my life ! Joy and Desireé was my absolute favorite! they deserve a raise & praise! They made sure to go over the material again if we needed more time to learn it. I would highly recommend anyone who is wanting to make a change in their lives to find a program at the school and complete it, it’s manageable. Financial aid does everything they can for you to make sure you can successfully complete your program without stressing over money. The program never failed me once! I made straight A’s the whole time I attended. I’m so blessed to have completed in the time I did so I could bring my precious bundle into the world with a career that I would’ve already began! Thank you Medquest (Brooke Parish) for contacting me! Thank you Patti for having a great team of professionals to teach us! Thank you Joy for always bringing your amazing energy into the room, and making sure we received everything we needed before externship and during! Thank you Desireé for always holding us accountable, funny, kind and straightforward; my favorite thing about you and don’t ever change. You’re so Dope! Thank y’all so much !Alexcia Simmons

I absolutely loved this school. I graduated in 2017 for Dental Assisting and I am now enrolled for the LPN July classes. The staff went over and beyond to accommodate me. I am extremely excited about my new journey. Update Alert!!!!!! If I could give 10 stars I would. Of course with any school you have a few bumps along the way, but I must say the Nursing experience has been amazing. The accountability and educational standards were are amazing. The instructors have taken their time to be sure that you understand what each class is about . Having teachers who are actively working in the nursing field, working in the School and going to school themselves gives you the push to never give up. I have 7 weeks till completion. It was not easy, financially nor mentally with 4 children and going through divorce, but when you walk in those doors you understand that you can accomplish ANYTHING because of the role models standing in front of you. This school changed my life!!! Looking forward to the LPN bridge program!!! Mrs.Traci, Mrs Lindsey and certainly Mrs.Melody definitely deserve their flowers.Serenity Uptown

Excellent school! I am a recent graduate of the Medical Assisting Program and I loved it! The instructors are the best, they are kind, patient and very intelligent. They have so much passion for teaching that you cant help but to learn. The school is very clean and organized. Everyone is helpful and kind. I was nervous about going back to school and starting a new career at 44 years old. It was the best thing I have done for myself in a very long time. No matter your age, if you are considering medical or dental assisting you must check this school out. Another thing I really liked about the process is that there were no high pressure salesperson. The school is so great that it speaks for itself. They have a great website and the people there are so helpful if you have any questions. In addition, you wont find a better price! Sincerely, The Happy Graduate!AveragePencil

I was down to the wire trying to find a CNA course to take for my Nursing Application. The classes had filled up quickly at JCTC and I was running out of time. I started searching the internet, scared I still wouldn't find anything or that what I would find would be extremely expensive or a complete headache to try and work my schedule around. I emailed Right Choice and right away they responded. Not only were they extremely helpful, but the class was so much cheaper!! They had options for class schedules which was great! I took a 5 week course, weekends only; all hybrid except for the last weekend which was held at the school. The schools location is very easy to assess with no parking restrictions and the best part, it's not located downtown. The staff were wonderful and there for help at any given time. So if you need a CNA class quickly and for less money, I HIGHLY recommend Right Choice. Wonder people!Michelle Shelley

I just needed the certification of completion of the course as I didn't need to take the state exam. They asked for my social security card. Before classes started I asked if a social security card was required just for certification of completion of the course. They said no it wasn't required if you just need certification of completion of the course. When classes started they asked for my social security card again, I would have refunded my money if I knew I had to give this much personal information just to take a class. Very unprofessional. The lectures in the class are a joke. Also some days they ended class early around noon, but signed us out at 4:30pm. I don't think medicaid would approve of this.John B

My daughter changed her mind on becoming a CNA the day before class was supposed to start due to becoming undecided after reading all of the job duties I assume 🤷🏽‍♀️ However even tho she did not end up attending I felt the need to share my review just in case someone else shares her same experience… The school understood that situations similar to hers happen and did not hesitate nor try to give me a hard time on refunding my down payment minus the registration fee! I was very satisfied on how easy the turn around process and the understanding we received from all of the staff!! 👍🏽👍🏽Iamjeremiah JJ

Interim was so responsive and sensitive to the needs of my father as he progressed through his chemo treatment. We utilized their caretakers who provided cleaning services, meal prep, and light housework. Interim’s owners frequently checked in with me and also my father to make sure everything was going well, and we truly felt that personal touch. Anytime a new caretaker came to the house, one of Interim’s owners would accompany the new person and guide them through the details of our particular setup, taking special precautions for cleanliness due to my dad’s chemo. If there were any incompatibilities between my father and a caretaker, Interim addressed them right away. The owners took special care to build a wonderful rapport with my father, who could often be “particular” about the way things were done around his house. When he finally passed away, their outpouring of care and concern touched me greatly. If you are looking for a caretaking provider who takes that extra step to create a personal connection, Interim is the company for you. I highly recommend their services.Hannah Hall

I couldn’t be more impressed with the owners and caregivers at Interim HealthCare. The owners are truly compassionate people that are willing to go above and beyond in order to help a family member thrive at home. They are always responsive and, compared to other home health groups, seem very interested in learning about best practices within home healthcare and constantly improving the care they offer. If you or a loved one needs home health, I would absolutely recommend using Interim.Christopher Carrubba

If you or a loved one I’d in need of home health services look no further- Interim HealthCare is it. We had the pleasure of speaking with Chris, he was very knowledgeable and compassionate when we spoke about services, really showed there caring nature for family members. Chris and have team were there for us and thoroughly answered all questions and concerns we had. I would highly recommend to anyone in need of services for Alzheimers care.Suzanne Hearty

I took the online offering of the SRNA course at KYHT and it helped me learn everything I needed to know to pass my state test! I completed all my coursework online and came in for two days of clinicals to help prepare me for the skills portion of the state test. Once I was done with the class, I was encouraged to come back and practice in the classroom on the mannequins as many times as I wanted/needed to. Instructors would also meet me there to help me by reviewing skills or offering practice tests. Overall, I highly recommend this training facility!Olivia Preston

KY HEALTHCARE TRAINING is awesome! All three teachers Missy, Cee, and Mrs. Nancy are great teachers especially Mrs. Nancy. She don’t mind you answering the questions out loud, sharing your experiences, and telling events that you been in. She is willing to help you after class and before class. I just love her! They all teach well and are great. Can NOT go wrong if u end up with either of them being your instructor. Thanks, JenniferTHE J FAMILY

Their teachers were very thorough and lended a very helpful hand throughout the course, it was so comforting to know I was learning from nurses with 10+ years of experience in their fields. I left feeling prepared not only for the state certification exam but also for the workforce which I am truly thankful for. I would highly recommend to anyone in a heartbeat!!Lucy Atkinson

I needed a Renewal. Though I knew CPR already. The instructor was very nice , patient , and actually taught me things that were interesting that I didn't know though I've been CPR certified for years. Best CPR experience & teacher I've ever had. Though I was getting a renewal I actually became a more knowledgeable person and in future endeavors I'll be more successful than I was. It was great !Eva Sanchez-Mendez

We had some communication issues, but quickly made it work. This is by far the best CPR renewal I have ever done. She is thorough, thoughtful, and professional. Her manikins have feedback to let you know how effective you are. We also had fun! I highly recommend! I will renew here everytime.Heather Ferrell

Very affordable, SUPER friendly, Instructor was very hands on , after the Class I left knowing a Skill that's life saving and I Recommend to anyone in need of an initial , or a renewal , certification to CPRNOW! Thank you again instructor Ms.Michelle !Travis William

Very honest review: as an RN I thought the class was pretty pricey as id been spoiled having free updated bls through the workplace; however with the knowledge and instruction this class provided I thought WOW. This class is worth it’s weight in gold with instructor Mike! He is a firefighter by trade, and just an overall excellent teacher. I feel so proficient, though I’ve known these skills for years that I seriously recommend this class to everyone! Heck, I may even sign my teenager up because how great is one more lifesaver in the world?! Schedule: upon initial scheduling (this once in a blue moon occasion my little toddler got sick with a high fever- had to stay home from daycare), and rescheduled the night before with an email.. CPR of Louisville was so gracious and sent me an email telling me the instructions that I would be able to reschedule my class with their regards for my tots sickness 😭💗. So when I rescheduled, Saturday was the best option and surprisingly they had that available!!! How amazing 🤩 is this company’s policy?! Overall I highly, highly, hiiighly recommend this class and will be taking more (they have ACLS, PALS, etc.) in the future! Thank you to my instructor Mike and CPR of Louisville for everything!Sookie Bear

I took the CPR/AED and First Aid class May 24th, 2022. There were only 5 students in the class, which made the experience even better! Our instructor Mike did an awesome job at answering any questions we had and brought real life situations to the discussion. You never know when you may need to learn these life skills and I would definitely recommend my friends, family members, and strangers to take this course!sydney r

I have over 50 years of experience in health care and this was the BEST BLS class I have ever taken. My instructor was Mike who is a fireman and EMT. He told stories of his field experience that emphasized safety and how to best adjust techniques for effectiveness. Mike said we would learn something new during the class and I did! Thanks, Mike!Lynn Chapple

ElderCare4Families has been a great agency to meet our needs. The caregiver has a great relationship with my loved one. She really seems to love the job and treats my loved one with great respect and a sense of humor. She is always willing to help in any way I need to provide time for myself and good care for my loved one. The agency is responsive, communication is good. They are very dependable on showing up and being on time. I never have to worry about not knowing at the last minute if there is a change or on getting a quick response to inquiries. They are dependable and trustworthy and provide wonderful care.Harriet Thomas

Elder Care was truly a blessing for our family. We had been dealing with my fathers dementia and Alzheimer’s for a few years at home, my mom being his caregiver) She was beginning to fatigue and I became worried about her health. We really had no idea where to turn. Clara and Rita were a wealth of information for us especially navigating long term insurance. The care givers were excellent with both of my parents, who were nervous about people coming in their home. We would highly recommend them to anyone needing assistance. Laura HuffmonLaura Huffmon

As POA of a 95 year old gentleman, I hired Eldercare to provide 24 hour in-home healthcare. That was the best decision I could have made because he is continuing to thrive by being allowed to live out his final years in his home. The Eldercare assistance he is receiving is outstanding. He and I both are very pleased with his care. The Eldercare staff has become his extended family. Kudos to Eldercare for the outstanding service they offer for those in need.Beverly Mayden

Keisha is a fantastic recruiter. She was able to provide information about the job and the expectations. She walked me through each process when completing the application. She answered all concerns and questions in a timely manner. Best recruiter I’ve came in contact with!!!" Thanks again! KeishaSherrail Blincoe

Keshia my recruiter love working with her, and this company, great hiring experience she made everything so easy , Great staff, easy to communicate with, she is a understanding person very outgoing, just a all around really great person to work with. Thank You Keshia 😊Monique Davis

"She was very helpful with the knowledge of the job. Explained in full detail of my job duties. keisha also sent me all the info I needed to fill out my application, drug screen and background to be completed. Overall she did an fabulous job." Thanks again! KeishaDanielle Brown

Husband had bilateral total knee replacement surgery. Prior to surgery I researched everything. In my extensive research I was referred to Nazareth for the rehab. I made sure our insurance paid for it and did a tour. After his surgery he was IPH 4 days then transferred to Nazareth. The staff was nothing short of amazing. We have made life long friends! He was inpatient for 19 days and he was a very "impatient inpatient patient!" The staff put up with his grumpiness & I was involved in all aspects of his care from daily needs being met, nutrition, medication, therapy etc. Never once did they make me feel overbearing, which I may have been, (but hey, we are talking about the love of my life here!). They listened when I had concerns about his PT not being challenging enough since he is only 54 and in the physical condition of a 30 year old man. So they enlisted what we called The Big Guns. There was change in the quality of care or concern whether I was dealing with the doctor or the facilities workers. They ALL were caring, friendly, knowledgeable, helpful & engaged. I actually asked one of the more senior staff how they find that many good employees. The employees said they loved working there and they were treated good by the company. That was good to know and it shows. I cannot say enough good things about this organization. It was so good that my husband is continuing he outpatient physical therapy there and we are happy with that as well! Highly recommend!stormy bubbles

My grandmother was a resident a few years ago in the rehab unit and my mother in law was also a resident of the rehab unit about 2 years before my grandmother . Both just loved the facility. They received excellent care. Myself and my family were very pleased. I am now an employee at Nazareth Home. I can say that I feel most proud to be a part of such an amazing team! I would recommend our facility to anyone and as a matter of fact, I do.Faith Bishop

Nazareth Home has taken excellent care of my mother in an extremely difficult time for everyone. I always know that the staff at Nazareth have everyone’s best interests and safety at heart in everything they do. So many people at Nazareth go above and beyond to take the care of the residents and make it feel like home. Very grateful for all they do everyday.Kevin Bruenderman

My dad was here for rehab after a hip replacement surgery. The second day he was there, we came to visit him and he was unhappy with the way the head nurse was distributing his pain medication. His doctor prescribed his pain medication to be administered every 4-6 hours. While we were there to visit, it had been over 8 hours since he'd last received it, and this was after requesting it from the head nurse which he shouldn't even have to do. The aides stated, "That's the way the head nurse does it." She gives every patient their medication at the same time, REGARDLESS of whether or not the scheduled time has actually passed. This is completely unacceptable. When I asked an aide when he was going to get his medication, she started giving me excuses about how understaffed they were and that they'd had a bunch of callouts and that it didn't matter how fast they went, if they were behind they stayed behind. I asked where the nurse was and she said she was catching up on her reports because of shift change. I asked if she could pause her reports and administer his pain medication. She said, "No, we can't do that because the reports are very important for shift change." I was in disbelief. I said a patient suffering and being in pain was very important and she again began making excuses about being shortstaffed. No one took any ownership of the problem and continued making excuses. Later the nurse finally brought his medication and said, "Sorry for the wait." What a joke. So we left right after that, including my dad. Clearly, if they are that understaffed and have no backup plan for when employees call out, they cannot properly care for patients. I think they're just used to the older patients who can't really stick up for themselves but it is clear the staff here does not care about the patients and their well-being. His leg was supposed to be slightly elevated after surgery. The pillows and bed mattress were sub-par to say the least. The mattress was so worn that it curved down. During his first physical therapy appointment there, all they did was screen him and ask questions. There was no physical therapy done! They said that the screening takes up the entire therapy appointment the first time. Well then what is the point of going there? They should have gotten all of that information from his doctor instead. DO NOT send your loved ones here for anything, they will NOT be well-cared for. The staff does not care, there is no sense of urgency AT ALL. And the food was the worst hospital food you've ever seen. I don't mean it was awful because it was healthy, it wasn't even healthy. His dinner was cold fried chicken tenders, an old vegetable medley, stale french fries and canned peaches. Save yourself some grief and stay away from this place!Jen Jones

Employees here are very caring. They take the time to try and understand my mom, who has expressive aphasia. The few times there have been an issue it is resolved in a respectful manner. When the employees are cheerful and say hi to my mom her face lights up and that’s not something people do because of their pay, it’s something they do because they care. The garden is peaceful and beautiful and there are places nearby to visit without having to drive. There are many activities for the residents, including concerts and singing. Even during the pandemic the employees are working hard to care for residents and try to keep them happy during this hard time of isolation.Angi Collins

I would not send my dog to rehab in this place. Where they are getting these 5 star reviews is definitely not from someone who stayed here. I waited hours on top of the normal 4 to 6 hours for medications. This is unacceptable. I will be informing my orthopedist and everyone else I can about this place. I was supposed to stay 7 to 10 days. I left after less than 2.B Jones

YouthBuild has been serving the needs of youth in the Louisville community for over 25 years! They offer GED/ HSD, learn a trade (Construction, Nursing, Environmental, Apartment Maintenance etc) and surround each student with all the elements needed for long term success! Financial wellness, health services, housing/ homelessness, peer mentoring/ counseling, and their case workers really care about YOU. Their alumni attest to the impact YBL made and continues to make in their lives. YOUTHBUILD!Stacy Smith

I was present to assist with building storage and training facilities for the clients. The staff was extremely friendly and professional, and obviously has a deep love and commitment to the youth of Louisville. This organization clearly has the best interests of all youth, regardless of background, race or circumstances at heart and is doing all they can to brighten the future of Louisville's young peopleRon Dupree

I came as a volunteer from my school and my experience so far has been amazing! the people who work there are very friendly and all around fun to work with and their commitment to providing an education and a second home to those who need it most- Youthbuild is just an amazing service opportunity and I am even interested in applying for a job there-That One Guy

I would highly recommend Phlebotomy Training Specialists for training. I have had the opportunity to work with graduates who have attended this training program and I have been amazed with all of their skills and knowledge. Phlebotomy Training Specialists prepares each graduate with successful tools to enter the laboratory field after providing great education and exceptional clinical externships. Each graduate has had nothing but positive feedback regarding the staff and education provided. Great job to all members of this organization!Tika Ransaw

Really enjoyed this class. There is a lot of on your own studying that has to be done because unfortunately the three weeks that you have to complete everything, most of it you will be doing on your own time. But I buckled down and am pleased to have passed the class. My instructor staci was amazing and really taught us a lot. I do recommend this course to someone that wants to come in a get certified quickly.Andrew M.

I personally highly recommend this class, it is definitely the place where you learn more than you need, if you’re anything like me I’m sure you’re doing your research but look no further trust me you have found the right place!! I hope 🤞 you learn and love this place too..Sunshine Kurti

We love the HOTI Pool! It is a 92 degree salt water pool making it possibly the warmest pool in town. The pool, lockers and changing rooms and all very clean. The pool deck is beautiful and there is a splash pad for little swimmers to enjoy. There are plenty of rails making it a great place to teach your kids to swim. We have also taken baby splash and toddler swimming classes here and can't recommend them more! Their pool is available for parties and includes the large gym as well.Lavanya Wijeratne Peter

Constant issues with management, no support or direction. No care for staff from top down and very clear favoritism to kids who could be marketed. No action when shown problems and clear overreactions to certain people when similar issues popped up. Bottom line, this place is great on the surface, but very cleary a business and nothing more. Avoid and work for a place that cares for their employees and patients.Scott

So my son went to home of innocents Christopher Sweeney and he was mad after he found out but before this he was at energy house he love it but he said there was a lot of warming up to people but he love the staff and miss them so much but im glad hes doing better and he keeps a memory of the staff and tell his self they will be proud so i got to keep it upTerri Sweeney

Outstanding Physical and Occupational Rehabilitation. The 24 hour visitation allowed flexibility for my visitors. I came as a direct admit from Baptist Hospital following Surgical repair for an ankle fracture and a wrist fracture from two separate falls on stairs at my late daughter's apartment. As an active adult with 15,000 steps consistently prior to my injury a rapid return to an active life style was the most important criteria for me. Physical Therapy with Rodger and Occupational Therapy with Allison allowed quick progression. They both designed therapy programs to meet my restrictions but pushed me to improve. It was exactly what I wanted and needed. I wanted to go home alone and achieved my goal. The nursing staff and ARNP Kara were compassionate and met my emotional needs following the recent unexpected tragic posioning death of my young daughter. The behavioral health and referrals from the licensed clinical social worker, Kate, helped me move forward with emotional healing. The discharge planner Kim made sure the necessary equipment I needed at home was ordered and received; our conversations helped met my emotional needs. I highly recommend Signature South of Louisville to meet rehabilitation needs.Leanne Pearson

I cannot say enough positive things about Signature South! My father was there for about a month and half recently after a long stay at Audubon hospital and the entire process was so easy and reassuring start to finish that it really felt like dealing with family. During the admission process we talked to their liaison, Erin, who was very knowledgeable and the Admissions Director, Justin, who really took the time to talk to my sister and I make sure he answered all of our questions and kept us in the loop about her transfer from the hospital and what to expect. After she was there we began speaking with Kim. She was so sweet and incredibly helpful! When it was almost time for our dad to come back home she was awesome at making sure she kept us up on everything he would need. She ordered his equipment he would need at home like his walker and his oxygen and was so helpful. We hope dad never has to go back to rehab, but if he does, we will for sure be sending him back to Signature South! Thank you all so much!D Lynn

I was in your care in January.I want you to know I really appreciated the great care I received while I was there. Everyone knew their job and performed them well. I was impressed with the at-home environment. It felt like a family there. There were two aides on my hall who seemed to go above and beyond the call of duty. One was Sybil. She worked at night and always had a smile on her face and answered the call button in a reasonable amount of time. The other was Kori. She worked during the day. I never saw her without a smile on her face. She made me laugh when she came in with her bright yellow wig on. Both of these girls need to be acknowledged for their job well done. Thank you both and thank you Signature South!C Kempf

I was sent to this place after 2 pelvic fractures. Was so drugged at first didn't become aware the setting was not the hospital! When I awoke I was in room with another patient playing radio at high volume and public area of music, loud talking, and bright lights like a dance party was going on. Never slept in a quiet room whole time there. Rooms moved to all had tvs going all night. When I entered the hospital was asked if I wanted my pants cut which I did due to pain. When I got here had to entire time with 2 jackets and diaper until someone placed a gown vertically so it would hide me mostly. When left given old pair of pants to wear home. Why didn't they place something before then? Noise was unceasing and place had old furniture that obstructed wheelchair maneuvers. Bathrooms very dirty. Food was ok but if u have special dietary needs, go somewhere else. I was so fed up with no treatment that I left AMA. On that day was first time I saw physical therapist and occupational therapist. Both ran tests and I passed. When leaving was told I could get a free ride home if I saw social worker! A gigantic lie! I waited hours trying to leave. People refused to return my credit cards and money "apparently locked somewhere" . Then I was told I had to talk to social worker which she mentioned wrong injuries and told her those was earlier and she dismissed me and said it didn't. After that I put belongings in wheelchair to get to door to leave. This started a parade of a dozen people asking me if I was leaving and why. In between these I had made calls for ride and some would tell me that I needed to tell them to go to back entrance! It took me 3 hours to get a taxi because apparently no one came for some reason. Finally I called one and talked to Z trip driver. One of the employees asked what service I was using and lied about which one I was using. When this very nice driver came, I yelled loudly that door needed to be open. After a long wait, multiple people showed up and said I couldn't leave (after a million mentions) the social worker came and released door after cutting ankle bracelet. By this time I was completely exhausted and having pain which I had not had for days. Finally got cards and money back. But my entire bag of my meds were gone and never explained. As to meds, it took 2 days to receive any medicine and next day only night meds, then small amt next day. No explanation for "lost drugs". My bags were left in 1st room unsecured and I was refused access the entire time there. There were also very disturbing episodes with patients. I have relatives that worked at similar facilities and I worked 10 yrs at hospital. If you want very sketchy treatment, lack of empathy for those in need, uncomfortable surroundings go here! I WOULD NOT BRING MY DYING DOG HERE MUCH LESS A LOVED ONE!HOIm2C8Pnp

My father was on the Alzheimer’s Care Unit September 2019 until his passing January 2020. Thanks to Kathy Jones as many other facilities refused to accept him. The staff on this unit were exceptional. They cared for my dad as if he were family. He was showered, shaved, and dressed in clean clothes daily. This was very important as he was always a very clean and well dressed man. His main nurse , Quita, and aide Jenny were often there 7 days a week. You could tell that they really cared about his well being. We were always kept informed of any issues with his health. Nurse aide Derick also took great care of dad. After dad fell and cut his head he continued to pace. Derrick walked with dad to make sure he didn’t fall again. When dad was placed on hospice care he was transferred to the VA unit. He continued to receive high quality passionate care especially from nurses Jenny and Cindy. They made sure he was clean and comfortable. I have 24 years of experience working in long term care facilities and I would highly recommend this facility. Sincerely, Melissa Sanderfer PT and the family of Tom CoxMelissa Sanderfer

It was my first visit, first time in a nursing home, probably could do better at the entrance, wasn't happy with the fact my brother had to eat cold food because no one would heat up his food for him. Overall he seems happy there and there are other people there that seem to truly care for their residents so because of that I gave the 4 stars.Tamita Robinson

At the Sam Swope Care Center, I knew we were in trouble the first night my aunt was there. After going over her health issues while she was in the emergency room at the hospital and being assured that they had the experience to care for my elderly aunt, we decided this was the perfect place for rehab from cracked ribs. The very first night, the nurse called me two hours later panicking. She was worried because my aunt was threatening to leave the facility. Now let me describe my aunt. She is ninety years old, she can't walk without a walker, she can't hear or see very well, and she was saying that she is going to call a cab and leave! I had to calm the nurse and explain that my aunt might say these things, but she was obviously unable to do any of it. She didn't even have a walker with her at that time. After convincing the nurse of of the realities of the situation, I told her to tell my aunt that I would be in the next day. When she called me back, the nurse said that when she went in to tell my aunt, but that my aunt had already calmed down and was fine. It went down hill from there. I would say the problem with nursing is a lack of skilled training and understaffed. Cleanliness is another issue. Also lack of communication. Someone from the office called me after a few weeks and said that my aunt would have to leave. They didn't give any particular reason when I asked. This call was on a Friday midday and I had to have her out on Monday ( New Years eve) When I asked for more time, I was told that "We are only required to give 48 notice! " The day we moved her out, the nursing staff was surprised and the floor director was too. No one felt the need to discuss this even with her! That is what I mean by lack of communication. I saw that several times, during the short time we were there. One more thing. I had two ladies from Granny Nannies continue to visit my aunt during the day and weekends of her stay. They both had similar complaints about lack of care and cleanliness and they didn't even know each other! I heard other stories after we left. So no, I could not recommend this care facility.Junkmail 1313

The worse experience of my life. I have an iliostomy (new surgery). It requires wearing a pouch coming from the ostomy to discharge body waste. I require an item called a convex wafer. I brought several supply items with me from the hospital. They disappeared the first night and were “never” found. And I was not reimbursed for the loss. The staff refused to obtain the proper supplies for me causing my ostomy to leak more than 22 times while I was there I was left lying in my own waste for as long as an hour before anyone came to attend to me. I became seriously dehydrated. Call lights went unanswered for an hour or more. Staff said they were busy but at times they came in smelling of cigarettes and still had their outerwear on so it was pretty evident they had been on long smoke breaks. Night nurses wore their face masks below their noses with maybe one exception. At one point an aide came in and said she would change my ostomy wafer however she said she had never done it before. I refused to let her touch me and requested a nurse who eventually came and changed it . The food was inedible, with several items missing from every tray. At one point I received nothing except a glutinous mass of scrambled eggs – nothing else except this tennis ball size of eggs. The only people who were helpful and kind was the physical therapist and occupational therapist. As I said this was a horrific experience and I had to be readmitted to the hospital with serious dehydration, which led to renal failure, due to the ineptitude and carelessness of the staff at the Masonic Home. I had to ask for water when they should have been pushing water. Refusing to provide the proper ostomy supplies is an act of negligence. I could go on and on but to what end? There’s another whole story about sexual assault the first night I was there but I will leave that to the legal authorities.Margie Garland

Pick an alternate Place…(Sam Swope Care Center) This is why, so from the beginning back in 2016 we had a family member to stay about 90 days, during this visit things went pretty well, a few small issues but they were resolved quickly. Now most recently we had a family member to stay this time for over 90 days, and we had problems from day 1 this time. If you have time to be there every single day and monitor every single aspect of your family members care and the understand that the overall care is 65% if it had not been for a few outstanding employees 3 LPN’s and 1 Aid, and 1 Food Server, and 1 Social Worker, in the Marsh House this place would have gotten an “F” the overall care in 12 months has dropped tremendously. I would not want my name associated with any organization that was not performing at the 90% level all the time. I never expected perfection, but I did expect them to treat my family member any different only delver good quality of care and they did not. The Rehabilitation-Physical Therapy Team need more training or better Leadership or both. My family member was discharged and within 1 day was back in the hospital and the Emergency Department Doctor as well as the Admitting Doctor and Primary Doctor’s all said my family member did not get the care they were supposed to get and this is why my family member is back in Hospital and now having to go to a different Rehabilitation Nursing Care Center for the correct Rehabilitation care.Robert J. Warren

I made an appointment in advance to give a double red. When I arrived the person checked me in and said you are here to give a double red or the new name they use now. I went through the normal questions and checked my blood. I laid down in the chair and the nurse hooked me up. Next thing I knew she was taking the line out of my arm. I said I thought I was doing a double red. She said there was no one there who knew how to run the machine. She bandaged up my arm and sent me on my way, no one offered me any juice or anything. If I didn’t know how much it helps to donate I wouldn’t do it anymore.Rick Asbury Sr

I came here for CNA classes and was very rudely told to go downstairs in the basement for the class down there! I've never been to this building in my life and didn't know where to go! The CNA instructor said it with a nasty attitude! Never again will I come to red Cross blood donation center! They're harassing me every month with phone calls to my home to come in and donate blood. I don't think so! If this place had friendly staff who treats people right and don't mistreat visitors Everytime they come I wouldn't mind but no!Something Nice

Please please require your workers to get vaccinated. My mom is deeply concerned. She went to donate blood this week. She asked the lady who had already inserted the needle if she had been vaccinated and she said no. My mom is my best friend. She wants to help people so bad. Her blood is constantly requested for newborns and transplants. She is considering not going back for a while. Please don’t put her or others at risk. She’s vaccinated, but this strain is scary stuff.Courtney Stoll