20 Best Cdpap Programs In Columbus, OH (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My family's experience with Amada Senior Care has been incredible! After having a bad experience with another local home care provider I was desperately looking for a new company. Fortunately, I was referred to Amada. Amada's owner and staff were quick to respond to my inquiry and set up an initial meeting the next day. From my first conversation with Kirby, the owner, I could tell that Amada's business philosophy was different than other companies I had interviewed. Kirby and the team at Amada sincerely value patient/family care over the 'bottom line.' They were able to get 24/7 care coordinated for us within two days. All of the home aids were professional, courteous and seemed to genuinely care about my aunt and uncle. I felt very comfortable leaving my aunt and uncle in Amada's care. Amada set up a consistent schedule of aids coming each week. With the other company I had used it was a constant revolving door of different aids who were sent each week (and missed shifts). Amada never failed to fill a shift–if someone called off last minute they had staff available to fill in. This was a great relief to me as I didn't have to constantly worry about being stuck without an aid on-site. For anyone who has ever had to use a home care provider, you know it's not easy to leave your loved one with a stranger. But, after my experience with Amada I would recommend them to anyone in a similar situation, without hesitation.Matt Hedman

I was desperately in need of 24/7 care for my husband who was home on Hospice. I just stumbled on Amada as I was searching for a good Agency, then my friend referred me to Kirby at Amada. They were very prompt in helping me with very pleasant qualified caregivers. My daughter and I were shocked at the excellent care they provided. I was raised in the medical family and worked in the medical field for 50 years and I was very pleased to witness such awesome outstanding care. I have referred to them and I would call them in a minute if I needed this type of care again.Maurine Strom

Simply put, the entire team at Amada is genuinely wonderful. Both caregivers and clients are treated like family and there is never a shortage of compassion, kindness and professional, quality care. Amada prides themselves on being as supportive as possible to both clients and caregivers. Not just knowing but being reminded that you are valued, whether you are in the office, a caregiver, a client or a family member, it makes all the difference in the world. It has been a pure privilege to work for this company.Kari Stuart

My family and I are forever grateful that we found Cindy Paige !!! We knew we had to find my dad a memory care facility quickly as he had reached the latest stage and required assistance with everything. My mom was given Cindy's info from a social worker trying to assist my mom. Boy did we hit the jackpot !! Cindy was able to talk to my mom and assess the dire situation we were in at the time. She explained that my mom was way passed the point of risking harm to not only my dad but to my mom who was recovering from knee replacement. Cindy had us touring facilities immediately and asked the questions we had no idea we should be asking. We were able to select the memory care and get dad moved in a week! Not only did Cindy schedule the tours and attend with us she also recommended us to hospice which was another saving grace for us- especially my dad. Hospice came the very next day and took dad under their care. Cindy is a sweet soul who we consider a guardian angel. We also were relaxed enough with her that our family humor was very welcomed at times too. 🙂 My sweet dad passed away end of July and Cindy was one of the first people we wanted to call to thank her for guiding us so that we could do the very best we could for him when he needed us most. I am telling everyone about you and your services as I know how long and difficult it was to find the right people and resources. Cindy is now working with us to see options for my mom as she is thinking about senior living communities. Thank you Cindy~ You are one of the incredible and amazing people we have been so blessed to meet on this otherwise heartbreaking Alzheimer's journey. With much thanks and appreciation, Team SteveCindy Duco

If you are currently in the situation of having to arrange for care for an elderly loved one, do yourself a favor and make Pat Williams at Oasis Senior Advisors your first call. A few months ago, my father's dementia took a turn for the worse, and I was forced to relocated him to Columbus. When this happens, you are faced with an overwhelming deluge of decisions and various tasks like finding a living facility, setting up doctor's appointments, ending his current lease and financial obligations, and navigating a complex safety night for benefits your loved one may or may not be entitled to. Oasis Senior Advisors simplifies this process. Pat listened to my family's stories and set up a number of tours based on our individual needs. She knows everyone in the field, and will give you valuable insight into the positives and negatives of each location. And on the rare occasion when she doesn't know something, she will follow up promptly. I have told people that I felt like I was flailing for options and insights until I talked to Pat. You will finally feel like you have met someone that not only has valuable insight and insider knowledge of the senior care industry, but someone who genuinely cares.Paul Rogers

Cindy Paige was extremely helpful in my search for a long term care facility for my Mother who suffers from end stage lung disease. I was totally over whelmed with the search when I was given Cindy’s name and number. I felt that someone was finally there to help me find a place where my Mother would get the care she needed. Mom is very happy with her new environment and is getting very good care. Though I didn’t physically meet with Cindy, she was very knowledgeable about the choices I had. She put my mind at ease in knowing that the facility Mom is in was and is the best choice for her. I would not hesitate to pass on the Oasis information to anyone in need of their services. Thank you so much Cindy 😊🤗.Charlissa Wells

I am a retired health insurance agent who had 25 years experience for ages under 65, so I know a good agent when I see one! I recommend Gina in a heartbeat! Gina has been a godsend to me, someone I just met. Medicare is very complicated with many different components to choose from. Gina not only understood all the complexities but she was able to explain them in very simple understandable terms, even though my situation was much more complex; she also showed me the differences visually. I could tell that her main goal was to help find the best plan for me rather than just to make a quick sale and get me out the door. You will have no regrets, besides she had a very pleasant personality, so hopefully you’ll walk away with a smile as I did.Allen Allen

Gina is extremely pleasant and an expert in her knowledge of Medicare and the secondary insurance options. I have truly enjoyed working with her and find her to be very thorough as well as an authority on these subjects. I have had several opportunities to contact Gina both via phone and text in every case, she has always been prompt in getting back to me with her replies.Paul Zernis

I want to thank Miss Peggy Ruxton for all her and kindness not only towards me but to my mom as well. She was so patient with us even after me having to translate everything for my mom. She made sure my mom and myself understood anything and everything about her medicare plan. She was not only very professional but also kind and understanding!J Sanz

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

My mom had recently fallen and broken her hip. She spent nearly six weeks being hospitalized and in a skilled nursing facility. When her insurance would no longer cover the expense of the skilled nursing facility, she reluctantly returned home to her senior living facility. She required assistance for essentially every aspect of daily living. I was told about Compassionate Caregivers and contacted them to see if they would be able to provide the assistance that my mother needed once she returned home. Within two days, Compassionate Caregivers were able to schedule round the clock care beginning the moment my mom returned to her home. The caregiver's presence gave my mother the peace of mind that she needed knowing that her needs would met and she would not be alone. The caregivers not only gave her companionship during her period of transition, but also gave assistance with every aspect of her daily living. The caregivers all kept very detailed notes about her condition, her needs, and her care which was not only helpful for me, but was also helpful in providing valuable information for the caregiver who would be working the following shift. A caregiver would never leave their shift until their replacement had arrived. Compassionate Caregivers is a family owned business. I was met initially by one of the owners who was very thorough in explaining the level of care that they were able to provide and to answer all of my questions. The same owner was at my mother's home with her first caregiver when my mom arrived from the skilled nursing facility to make sure that the transition went smoothly and to make sure that we did not have any additional questions. I was always able to speak with someone (even after hours and on weekends) to address any questions or concerns that I had. The owners were extremely flexible with regards to scheduling to meet my needs…even with very short notice. The caregivers were all extremely well trained and very professional. My mother has now reached a level of independence where she does not require such an intensive level of care. I would not hesitate to use Compassionate Caregivers again if the need arises. I would HIGHLY recommend Compassionate Caregivers for anyone who is looking for assistance, companionship, and/or care.Carol Carey

I cannot thank Cassandra and the rest of the amazing staff at Compassionate Caregivers Home Care enough for what they did for my Father and I. I was put in a really rough spot the week of my wedding when another company told me they weren't able to transport/care for my Father to and from my wedding. Panicked I called Cassandra and explained my situation. She sprung into action immediately and within 30 minutes had organized pickup, transportation, a very qualified caregiver and all the other details to ensure that my Father would be able to attend my wedding and be well taken care of. Amazing! My Wedding day arrived and my Father was picked up at the nursing home and transported to the venue where I was able to spend time with him before the ceremony. My Father was able to witness the ceremony and attend the reception with the rest of our family before being taken back to the nursing facility that evening. The caregiver that accompanied my Father all day was simply wonderful. She made sure my Father was comfortable, had his medications and was able to enjoy the day to its fullest. Cassandra made it possible for my Father to be at my wedding on very short notice, with an exceptional caregiver and all for an extremely reasonable fee. I cannot recommend Compassionate Caregivers Home Care or Cassandra enough and will be eternally grateful for the effort they made. My Father sadly passed away a few weeks ago and the wedding pictures I have with my Father will be some of the most cherished pictures I own. Thank you again Cassandra!Taylor Rogers

If anyone is looking for a great company to help take care of their loved ones like they would take care of their own, it would be Compassionate Caregivers. The owner and her staff are wonderful and very helpful. The staff at Compassionate Caregivers goes above and beyond to make sure not only the Caregivers needs are meet and taken care of but their Clients as well. They are the best home care around I highly would recommend them to any and everyone. Thanks Compassionate Caregivers for all you have done and continue to do.Amanda Andrews

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

Cornerstone caregiving is a amazing organization that takes care of their people in the best way possible. The event I went to had a food truck a band and many different activities. Everyone looked to be having a fantastic experience. Highly recommend and Shawn is the best!Keenan Burson

The team at Cornerstone took great care of my father-in-law for about a month at a facility near Columbus, OH. Knowing that he could be observed at night while he recovered from some issues with his dementia gave us peace of mind.Steve Stauffer

Cornerstone caregiving has been great! They provide amazing service and always willing to help in a pinch. Thank you for all you do for our senior communityNick Davis

I have had the privilege and challenge of caring for an elderly person who needed greater assistance then that of living in an independent senior facility. Home Helpers came in to support this person in a most professional, kind and loving way. They advocated when needed and provided a ministry of being present to the person. My observations and interactions with the owners and their staff always exceeded my expectations. Thank you “Home Helpers of Columbus, Upper Arlington, Dublin, Worthington and Clintonville”. You provided more than just care, you provided trust and confidence with a vulnerable senior who needed to be cared for. Thank you!Kevin Clark

Jason and his staff were caring,compassionate and understanding. Being a first time user of this type of service I appreciated the time they took to understand my mom's current needs. Turns out that for now she only needs help during certain hours of the day and they were able to "right size" her care so her children are not over burdened and she stills feels that indepence that she needs. Now our visits are filled with sharing memories and not chores. Thanks Jason for helping us realize what was best for our situation and helping my mom stay in her home where she is most comfortable.Joe Griffin

I was injured by a fall with a broken collarbone and troubles with balance and walking. I just wanted to be home but I was so limited as to what I could do. How would I cook. Do laundry. Take out my trash etc? I am also afraid of falling again. I was assigned an angel. She is so attentive helping me through the day. On top of that she is a great cook. She is an extremely positive caring person and my fears are diminished. I adore her company as it really helps me feel so much more positive. I look forward to her visits!Betsy Bland

I have been doing this type of work for over 25+ years, and although I have not been with the company very long(a little shy of 6 months)…I would venture to say that I am more than qualified to leave a review. I can honestly say that this company is A-1 in my book, I have witnessed and experienced an overwhelming amount of support(genuine) for not only the clients…but the caregivers as well. It is very rare to find a company where the feeling is a lot more like family, as opposed to being just an employer….I couldn’t ask for any place better. So for ANYONE looking for their loved one to be cared for the way YOU would care for them, where you can rest easy knowing they are safe, loved, comfortable, and getting all they need when sometimes life makes it to where you are unable to do it yourself…give Assisting Hands a call! I PROMISE you won’t be sorry. And on the flip side, if you want a job where you are appreciated for the work that you do, and honestly loving and caring for the well being of other human beings is not only an asset…but you are compensated well.Ranae Brock

Getting personal care for my wheelchair bound mother was a challenge. We tried several companies that just didn’t work out. Then we tried Assisting Hands. They were immediately available, quickly assessed my mom’s needs and got assistance for her within a week. My parents are still in there own home and while my father is still able to take care of himself, he is not strong enough to take care of my mother. The care givers from Assisting Hands have been exceptional. They work hard to take care of my mom’s personal hygiene needs, assist with meals, clean up, laundry and other household chores that my mother is no longer able to do. The women are friendly, kind and considerate of my mom’s difficult condition. I don’t know what we’d do without them!Barbara Celek

We needed caregiver assistance for my husband recently and called Assisting Hands. So grateful I made that call. They were able to get a caregiver schedule put together quickly and the caregiver we received was absolutely wonderful. My husband can be stubborn but she had him smiling at everything she asked him to do and he did it. She explained everything she was going to do before she did it, encouraged his ability to do it, and celebrated his successes! Robin, the Nurse Manager, was amazing in getting caregiver coverage for us in a very short period of time. Every person we’ve dealt with at Assisting Hands has been kind, caring and most of all responsive. The service they provide is outstanding!Julia Hyrne

Not so good Update… It was all a facade. They lied when I was first hired. Then after a while it all changed. I wouldn’t recommend this company to anyone ever. They send people the family’s ask not to receive due to them not having the knowledge of how to do the job. Hours are not always guaranteed. Pay changes according to who you take care of. They tell you to call about any concerns. Then they tell you to not call as much. There’s more to it where hippa stops me from discussing it. They will hire anyone not caring who. I have never seen a company so non passionate about there employees. Just not a good company all around. I have recently started working for with Right at Home. they have been absolutely amazing. They have helped me threw a very rough spot in my life. They go above and beyond for there staff and even more for the people we Graciously get to spend time with and help. They have amazing listening ears and open arms for everyone. They never look down on you for anything. They have made sure to have amazing communication with me threw it all. Which is a very big thing for me. I have worked in the medical field for over 18 years and I have never found such an amazing company to work for. The love and compassion they have for the employees and amazing clients is admirable. I applaud this company. Thank you.Meghan Calvert

A family wedding has a million little details. Among them, ensuring your 95-year old mother has the undivided attention of a skilled, caring individual who enables mom to attend, participate and enjoy (thus allowing you to do the same)! That's exactly what we got with Sabrina from Right at Home. She rolled with the uncertainties of the event, for example, sitting and mingling with the family at a black-tie event, while making sure mom was her primary focus. She tended to all mom's personal needs, including driving her back to her assisted living facility and tucking her into bed. We could not have chosen someone who was better suited for this once-in-a-lifetime event for our family. Sabrina truly gave us, and mom, the peace of mind we needed to enjoy every minute of the event. Thank you, Sabrina and Right at Home!!Hillary Jeffers

I have been a health care professional for a long time and have had the opportunity to work with their wonderful owner and staff. I would not hesitate to recommend their services to any one I know. Their mission and values align with what I believe in and they strive daily to do what is the best for their patients and community partners alike. I feel privileged being able to work with them so we can achieve the best possible outcome for our patients. Their services are an asset to the community. Keep up the great work!Fatema Kapasi

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

In regards to Friendship Village, on the whole, I deem it a FAIL. My FIL was in the skilled care unit (aka healthcare center) at FV, and even if you are considering assisted or independent living for a loved one, this is still pertinant for 2 reasons–on call assistance, and future potential injury or illness. We chose FV because my FIL was moving from Iowa to OH, and we loved the new assisted living suites. He was supposed to spend a couple days in the skilled unit before going to assisted living. As such, I never thought to check the skilled care unit, and boy, what a mistake. If I had to sum the skilled care unit up in one word, it would be pandemonium. Loud beeping noises, employees shouting up and down the halls or clustering talking loudly, call lights flashing everywhere, residents parked in the halls in wheelchairs to the extent it was difficult to thread through them, and carts and equipment here and there. Please know that everything I talk about here was brought up with management on multiple occasions. Primarily with Valerie, head nurse, Amanda, social work, and Audrey, the administrator. It was Audrey who explained to me that the constant loud beeping noises are residents in other parts of the complex who have hit their call buttons. Apparently, the skilled care unit is to cover these calls when staff is low. By virtue of the fact that the beeping NEVER STOPS, I would be skeptical about when, or if, requests for assistance are ever met. One example of poor management is the food. While it is lovely that they have a trained chef on staff, you would never guess it by what ultimately reaches the residents. More than once, I have seen food carts in the resident halls around 11:30am. My FIL consistantly did not receive his tray until 1:15. I climbed Audrey about this, and was informed there are actually 4 food carts, and she was flabbergasted that it took over an hour and a half for him to receive his food from the time it left the kitchen. Cold and shriveled best describe the main dish, and milk and jello are not remotely cold upon arrival. What was supposed to be on the tray per the sheet, was wrong every time I was present at meal time. The staff for the most part seem to be left to their own devices. My family witnessed a housekeeper hiding in the rec room for over an hour on her phone. My FIL was scared of reprisal from aids and housekeepers who would cluster in his room, while he hid behind the room divider. Also, my FIL sustained an injury in the shower, when an aid was too busy seeing who was texting her to retain a grip on him. This past Monday, my FIL howled in pain, and was found to have type 3 pressure wounds on his butt and legs. (Essentially severe bed sores that were bleeding.) Friendship village wanted to put him in a different bed and treat with cream. I insisted that he be transported to a hospital to be checked. I had never seen anything like the giant black, purple, and raw spots I was witnessing, and was appalled. Turns out that if I hadn't insisted that he be sent to the hospital, he would most likely have died within a day or 2. His blood pressure was 65/39, he was severely dehydrated, had a high white blood cell count indicating an infection, his kidneys were failing, he had a blood clot in one leg, was unable to urinate on his own, AND required surgery to clean up the pressure wounds (bed sores). I am still incredulous that his blood pressure could be so low and no one noticed!?Nikki Artus

I'm so frustrated. Friendship Village of Columbus has a horrible visitation schedule for residents in assisted living. Since restrictions for COVID-19 have been loosened, Friendship Village of Columbus has only offered people the ability to visit their loved ones who are in Assisted Living weekdays 9:00 a.m. to 2:00 p.m. for twenty minutes. Friendship Village in Dublin offers evening and weekend hours for visiting. How in the world would someone working FT M-F or even more, a teacher who can never get time off during the school week, even visit their loved one? I've seen my father-in-law once since March and my children only once due to these restrictions. We keep getting all kinds of excuses about staffing and frankly that is ridiculous. Friendship Village of Columbus you need to do better. If Friendship Village of Dublin can make this happen surely you can as well. The residents in your care and their loved ones are trusting you to think outside the box and figure out how to creatively schedule. One evening and one weekend day a week should be the absolutely bare minimum you should be offering outside your weekday time options. We've complained and made requests. I am now working to make this public so people can see how unfair this is. I will be contacting the news station to share my frustration. Our loved ones need their family around and you should be working to provide these opportunities.Marla Williams

Friendship Village is 40 years old and has many positive points and a few issues. In general the staff is friendly, caring, and well equipped to assist residents at all three levels (Independent Living, Assisted Living, and Memory Care). The Library, Pool Hall, Fellowship Hall, Bank, craft rooms, and outside grounds have been well taken care of. Although there are on-going projects (reroofing, parking lot resurfacing, etc.) and the staff really tries to stay on top of things, but the buildings do show their age (minor ceiling drip, carpet buckles, occasional HVAV issues). The dinning hall food and service is generally good, although turn-over seems higher here than in any other department. There is a big sense of community here, which is a big plus. On the balance, this remains one of the better retirement communities.Kevin JENKINS

We have used Visiting Angel's for the last 4 summers to keep my father in law in his home at least part of the year. They have provided excellent personel each and every year. The office staff is wonderful, and supportive. The caregivers have been professional and friendly. They maintain excellent communication with us. We rest easy knowing the excellent care he is receiving. No shift is ever left uncovered due to his routine caregivers requiring time off for illness or vacation. As he has required more care over the years, the staff has been able to provide it, they keep an eye on his routines looking for deviations that might be a sign of trouble and communicate with us. They transport him safely for doctor appointments, groceries, and errands. He says they are good drivers. We will be forever grateful to each caregiver he has had. They have enabled him to remain in his home for far longer then we could have hoped. They treat him like their family. The office staff has helped get his long term care insurance to pay benefits as he has needed more care over the years.Linda Forsha

We needed some assistance for my mom's visit and attendance at our wedding in September 2022. From the start of our planning with Visiting Angels in Columbus, we felt that we were seen, my mom's needs were comprehensively assessed, and so much care was taken to be sure that her participation in the wedding was seamless. Diane was indeed an Angel. She connected with use and with my mom before the wedding and was caring, thoughtful, and skilled throughout the day. Thank you so very much for making my mom's participation memorable for her and for us.Francis John Troyan

During our sensitive time of need Visiting Angels was there for us. From our initial meeting, to the sad termination of service (due to our family member passing) Visiting Angels was fantastic! Professional, supportive, flexible, engaging… every bit of it. And Porche, the key member of Visiting Angels' staff who helped make my mother's final weeks comfortable, and supported our family as we lived day to day… you will forever be in our hearts and prayers. Thank you, VA. You guys truly were angels for us.Carson Elmore

C-bus personal assistants is amazing service! Nikki, the founder, takes extreme care in pairing you with a background checked personal assistant. Her assistants are smart, helpful, and thoughtful about completing any tasks you need help with. They do anything, from meal prepping for dinner, to organizing a messy closet, to running errands, to grocery shopping, and the list goes on! It is an essential service for busy parents who need help getting everything done. They get the chores done, so your time off of work can be free of work! Instead, your time can be used for enjoying your family, or just relaxing. Truly an amazing service, run by a passionate and experienced professional.Mike Carl Williams

My assistant Danielle has been helping me for almost a year now and she has been incredibly helpful and a delight to have around. Nikki did a great job matching us, and is very responsive to any communication I’ve had around billing or any logistics. Danielle goes above and beyond to not just meet but exceed and anticipate our family/household needs. I truly can’t imagine not having her help…it has improved my life and returned some precious time to me to spend with my daughter rather than on household tasks.Elizabeth Yassenoff

Columbus PAs is an amazing service. From start to finish of getting set up, everything is first class. Nikki explained their services, got to know me and what I needed and paired me with an amazing PA, Jeniffer. The value of my time is priceless…thanks to Columbus PAs, I have more time freedom and peace of mind that what I need to get done is done well and timely. The level of quality, trustworthiness and professionalism is top notch. I am happy to recommend Columbus Personal Assistants!Jennifer Hunter

FirstLight Home Care provides exceptional care that you can trust and depend on. As a Director of Nursing for a Hospice company, I have used many different home care agency's and found it very difficult to find a dependable one. Once I experienced FirstLight I knew I would never use any other agency again! The aides are so caring, dependable, and everyone communicated very well with our staff and the families. With FirstLight on the case were able to have peace of mind knowing if there was a change in condition it would be communicated immediately. My favorite thing about FirstLight Home Care is that no shift ever goes uncovered and the aides are matched with the clients. The nurses do introductions with the patients and caregivers to ensure they are a good fit. I have never had anything like that with any other agency. I could go on and on about the quality service of this organization. I am truly one of their biggest fans!! You won't be disappointed choosing this company as your healthcare agency!Tina LeVan

I highly recommend FirstLight Home Care. They are a company I can trust when Hospitalized patients need transportation to home after an extended stay. They pick the patient up at discharge, get them home safely and continue to take care of all of their needs from there to help prevent the patient from returning to the hospital for an avoidable cause. FirstLight also provides transportion and companionship for the many follow up visits that are needed after a hospitalization. FirstLight has always been dependable and I will continue to recommend them to those looking for a great homecare agency.Brian Donnelly

First Light claims they have certified and professionally trained caretakers to help your loved one. It is not true. 18 year old girls fresh out of high school with a certificate of participation or completion from the local area career center is not a certified professional caretaker. Do your homework on the person they send to your home to care for your loved one. I am giving them 1 star because the girl did show up on her scheduled days.Robin Sorensen