20 Best Cdpap Programs In Baton Rouge, LA (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love one's in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love one's. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Maker's understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldn't be happier. Thank You Burd Home Care for such outstanding support keep up the good work!Ebone Cleveland

Sean Costello has been infinitely patient kind and alert for the needs of my mother and helping me be able to use the technology well. My mother has not been stressed or scared to have any dealings with him as well which is huge! She suffers from anxiety and thus nerves make comfort drop when she handles day today things. Sean has made it very easy for her which I truly appreciate. Nice job Sean we look forward to helped by you in the future. My mom and I are both Bible readers and teachers and you've done what people call the Golden rule Matthew chapter 7 verse 12 says do onto others what you would like others to do to you. Jesus Christ said that; You yourself are doing it. All the best take careTrevor Johnson

We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.Bill & Frances Furioso

I take this opportunity to express great compliments on the amazing quality of service of Carmen Howard who serves above our highest expectations. She is very timely, considerate, regularly checking that everything is okay, helps keeping bedroom and kitchen in good order and spotless condition, and is in addition very friendly and discrete. My wife likes her very much and does not see afternoons go by. She is very present but not invasive, my wife feeling no infringement of her privacy but total comfort. We are delighted! Many thanks and have a great day,Faith Singleton

So I’m a nurse assistant and I called to get a job here and I spoke with the human resource lady or whatever and she wouldn’t hire me because she claimed that she remembered me and I came to a building on Sherwood the only building I ever worked at on Sherwood was the guest house ion feel like she can do that not hire me bc of she know me from some other building she claimsDorian Wicker

As a marketer in senior living communities, I have recommended Always Best Care (ABC) to family members for the care giving services of their loved ones. ABC is well respected in this field, their caregivers are well trained and their administrative leadership strives for excellence in the care of seniors in our area. I highly recommend this company.Molly Ammerman

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I’m not one to go out-of-my-way to post reviews, but I when I saw and felt the positive care given by Moore Caregivers to my terminally ill brother-in-law and his family, I wanted to share so others in need could benefit from this service. When a need for caregivers arise, a family is distraught and normal routines are thrown off-kilter. These worries and uncertainties were promptly alleviated by the caregivers who knew just what to do. They were very experienced, knowledgeable and involved, but also had a sense of when to back off and let the family be together. I was amazed how they cared for everyone. I can’t tell you how much this meant to the family and how impressed I was with Moore Care. I highly recommend them.Pamela Quijano

When my family member became gravely ill, Moore Care was there!! They responded to our immediate call and had someone in our house that afternoon. The sitters as well as the office staff became our family! I can not say enough about how professional and attentive the care givers are. The caregivers kept very thorough records and were kind enough to share them as well as a daily update with our family!! The caregivers always did what asked and were always willing to go the extra mile! We are so very thankful that Moore Care was there when we needed them!janay perkins

I couldn’t have had a better sitting service for my husband then Moore Care! Life doesn’t come with a manual, and neither does caring for a loved one who is dying! Chris and Brandi were very quick to find two perfect sitters to help me day and night at our home. The sitters were knowledgeable, attentive, and extremely kind and compassionate. With the expert caregivers that Moore Care provided, I could rest a sure knowing that my husband was receiving the best care possible. Thank you Moore Care for your support!! Janet RinaudoJanet Rinaudo

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

When my grandmother lost her independence at the age of 95(!), we went searching for the best option for her so that she could stay in the home that she'd lived in for the past 60 years. We searched on Craigslist, we tried referrals, and we even went with one or two competitors of Home Instead (Always Best Care, for example) before giving them an opportunity years later. I wish we had gone to them first. A service-based company can be run well, marketed successfully, or have the most competitive price, but service-based companies lives and dies by the people they employ. Home Instead sent us the most amazing team of home health professionals we had the pleasure of working with. They not only provided care to my grandmother, but they also cared deeply for her, which meant the most to us. Thank you, and your amazing people for helping my family through this tough time. We'll be recommending you to everyone we know, and we recommend anyone looking for home healthcare for their aging parents to choose Home Instead first.Jon R

We unexpectedly found ourselves needing immediate care for my Dad who had undergone emergency brain surgery. I had no idea who to call to get help. A friend suggested I call Home Instead. I called their office and was IMMEDIATELY taken care of. Within hours I had someone who came to meet with us personally to discuss what care we would need, how often etc. We were overwhelmed and at a loss as to what to do and where to go from there. The Home Instead representative put all of our worries at ease and guided us through the decision making process. I had access to someone 24/7 to rearrange the schedule, ask questions etc. Every sitter that we had was very professional and made my Dad feel comfortable and well cared for. I highly recommend this company. Erin MoselyErin Mosely

My husband and I are both in wheelchairs. During the last 57 years we have always been able to care for each other. Then in March we both fell and were in the hospital for a long stay. When we were released, we realized that we could no longer take care of each other. I contacted Home Instead, and we are now in our own home and have round the clock help and supervision by some very dedicated care givers. Thanks to their good care and that of two excellent therapists from Audubon Physical Therapy, we are making good progress and are hoping to have our independence back again very soon..Patricia Rounsaville

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Being one that doesn’t usually do reviews, I felt inclined to relate my family’s recent experience with Home Care Of Louisiana. Considering that we were unfamiliar with Palliative or Hospice Care we contacted HC of La and requested their services as my Father was not well. We met with Brandon and Bobette and discussed the options and services that they provide. They were very flexible with us on making the move from the hospital to home and back to the hospital 3 times, they ensured that someone was always there when we returned. The level of care provided at home was Top Notch! Jasmine, Kendish, and Amber ensured that my Father was cleaned, rolled, comforted and attended to at all times during their shifts. They all had experience and insight into the process of “Transitioning” and explained and the process and what to expect to us and took very good care of our Loved one. They were also very respectful of my mothers home and belongings. These Ladies were awesome! Home Care of Louisiana provided the Comfort, flexibility, knowledge, and Care we needed during our time of grief. These folks really do care!!!Richard Fedorsin

I have nothing but great things to say of everyone I interacted with from this company. They genuinely cared about the care of my parents and were always ready to answer any questions or concerns I had. Due to our personal situation we did not receive services with At home care of Louisiana for a very long time which made scheduling sometimes a challenge but they were persistent to make sure we had the care in the home we needed and let us know ever step of the way what was going on on their side. The help was nice, and my parents were thankful for the help they received during this time. Before working with At home care of Louisiana and telling Brandon of the needs we had, he was ready to help in any way he could but encouraged me to put out feelers for all my options before just settling with them because I heard from them first. Even after I no longer required At Home Care of Louisiana's services anymore they have reached out to see how my family is doing as a whole. If the need for their types of services was required in the future I would definitely go to At Home Care of Louisiana again.Tabitha Fritz

I have used this company for approximately 1 year. Everyone I have worked with has been great. It was humbling for someone of my age, 46 years, to find themselves in need of full time care but each caregiver provided has treated me with dignity and respect. I never have to worry about being without a caregiver due to call-ins. The company has always had someone to quickly fill their absence. The caregivers even compassionately handled dealing with a rightfully concerned, overwhelmed, and at times, difficult family member of mine, who just wanted the best for me. They understood her worry and didn’t take it personally, for which I’m grateful. This company has been a major stress relief for me. I highly recommend this company. They have been very receptive to my needs. You will not regret choosing this company but it should be noted that they are a private pay company only. They are worth the added expense though.Amy Aucoin

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

My 95 year old father moved in with me after my mom died. We got along just great for a while but the stress of being a caregiver 24 hours a day, 7 days a week began to wear on me and my children insisted I hire someone to help with his care. This was a decision I dreaded making, but from the first moment I began interacting with Griswold I knew I had made the right decision. Daniel was the person I dealt with most frequently in the office and he was always very professional, friendly and accommodating. I could not recommend Griswold Home Care more highly.Kathy Wilson

I highly recommend Griswold Home Care of Baton Rouge. From our first phone call, they were so helpful and attentive in walking us through the process of starting care for our mother. The administrative staff was always able to accommodate our needs, even when we needed to add some last minute shifts to our schedule. The caregivers who worked with our mother were all very kind, compassionate and professional. They are exceptional in the care they provide. We couldn’t have had a more pleasant experience with Griswold!PT Evans

I am grateful to be a part of company that truly has the heart to help others. I feel everyone on our team works hard to ensure our clients get the best care. The owners are kind and generous to their employees and to the community. I can speak sincerely that choosing Griswold Home Care will allow your loved ones to receive quality care from experienced caregivers who are referred to your family specifically to meet your personalized needs.Christie Dornier

**UPDATE** As anyone can see, they responded. To try to save face, they are trying to discredit my statement. They are trying to make readers believe I don’t work for the company and I’m lying. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. I can easily add my paystub showing my name & todays date. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews…..you be the judge. No company is perfect, but at least be honest. Your dishonest response is partially whats wrong with staff at this company. Like any employee, their will be issues with the company you’re employed with. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. To some it up, your tactic failed and you need to be retrained. I’m a current employee and after a few months, I see the truth. I’m no longer happy. The coordinator is horrible. The sign in & out app is a joke. No one wants to respond, until you call in and make a complaint. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. This is truly unfair working conditions. It’s like we’re being silenced by being ignored. Please don’t respond to me or contact me. I will not answer until my issues are rectified. Nor will I change my review.Charles Green

I have been working as my moms Caregiver for 5 1/2 years . As we all know Caring for a loved one isn’t easy and it’s just like if you were caring for a stranger because when aging ,people change . Due to a lot of mental exhaustion and emotional exhaustion I decided to step away from caregiving for a while , but FREEDOM CARE is one of the best agencies I have ever worked for . I once had ASHLEY ROJAS AS A COORDINATOR AND NOW RECENTLY CECILIA JACO and I must say that these two coordinators are one of the best ones I have ever had . They are very sweet ladies ,when they speak to patients and caregivers they always talk with a calm pleasant voice . In the very beginning when I began caregiving in 2016 it was a little different but within these 5 years a lot has improved. I appreciate the gift boxes I receive and love that when I can’t be with the patient one day or time they are able to combine my hours with another day and shift and I don’t lose my pay . I like that if I can’t begin in the morning I can switch my hours to clock in a different time and still work my shift . FOR ANYONE OUT THERE WHO HAS A SICK LOVED ONE I MUST SAY FREEDOM CARE IS THE BEST CDPAP AGENCY . I have had great health benefits and They reimburse for gym Membership ,cell phone and even your child care expenses.All depending on the hours the patient receives you get great benefits . I can’t complain about my agency at all . FREEDOM CARE you guys are the best !!!Stephanie

I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS.. This company has absolutely TERRIBLE customer service from day one .Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one ,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. I do not recommend this company my mother is the only reason I use it ,other than that there is no reason I will ever recommend this company. Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. Sincerely Toni MillerIyona M

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez