20 Best Cdpap Programs In Sacramento, CA (2022 Updated)

My work consist of aiding the elderly and disabled finding resources to continue and promote their safety at home and in the community after rehabilitation from the acute hospitals. I highly recommend the services of California caregivers as they are respectful and compassionate to their clients, donors, partners, residents, staff, volunteers and all within the community they serve. They focus on high quality care by contributing frequent training to elevate their skills in providing quality service with a passion for continuous improvement. I have been working in the human resources industry for 7+ years and I find that it is important to work with people like California caregivers who are a local family owned business that genuinely have the empathy to care for the elderly and disabled. They also have an array of diverse staff that are multilingual with the extraordinary abilities to provide such high quality genuine care to all which is hard to come by now a days. I have recommended many families and residents to them and know they are truly cared for without any concerns. They are who you should want to be surrounded by and the ones I recommend you would want to consider to care for your love ones.Angel Cao

California CareGivers has been providing care to my 82 year old grandma for almost a year and I can't say enough great things about this company and their caregivers! My grandma LOVES her caregiver. Her caregiver really takes the time to help her with housekeeping, meal prepping, errands, and taking her to and from appointments. The office staff and owners have also been a tremendous help for my family and I! The office staff and caregivers are friendly, prompt, and professional. They really make you feel like you are family and have aided us in answering any questions we have had. My family and I highly recommend California CareGivers to anyone who may be seeking assistance!Tyler Jade Miller

My mother's experience with California Caregivers has been absolutely amazing! This company has given my mother the opportunity to stay home and receive the care she needs, which has been something very important for our family. Each one of my mother's caregivers has been a tremendous help in assisting with her every day needs. We love the services this company provides and all of the supportive staff. If you or your loved ones are looking for in-home caregiving support, I would HIGHLY recommend California Caregivers to you and your family.Robyn Miller

I am writing this because of the caring, wonderful experience we have, as a family, with 1 Plus 1 Cares. In March I needed care for my brother who had had a stroke and needed assistance in his home. I called 3 different agencies that the Rehab and Care Facility had referred me to and left messages at 2 of them. 1 Plus 1 Cares answered the phone immediately and clearly I was able to communicate with them and fulfill the needs of my brother. They were extremely helpful and you knew they had experience with families dealing with family health issues. At first my brother needed daily care for 4 hours a day 7 days a week.I had no experience with this type of family situation. This happened during Covid 19 in March 2020 and I was really worried that this might interfere with my brother getting the proper caretaker for him. 1 Plus 1 Cares provides you with a specialist or advocate that you can get in touch with if you have any questions or concerns.When you call they answer the phone immediately with wonderful verbal communication. They matched my brother up with the perfect caretaker for him. I live just down the street from my brother's house, so I can pop in at any time if I want to talk with his caretaker. He will also text me if he thinks my brother needs anything. He has become part of the family.Nancy Rosas

Good Morning Ronalyn and Nelson, On behalf of our family and the newly wed couple, we would like to thank both of you, Fidelia, Eva, and 1Plus1Cares. I have to admit that I was a bit nervous and anxious as we did not seem to have any caregiver identified in the early part of last week. Through you work and the cooperation of Fidelia and Eva, we were able to talk with them briefly. Still, I had no idea how Fidelia and Eva would act/react during the events. Fidelia put my anxiety and worries to bed in the morning. Eva demonstrated her client-first attitude at the get go upon our meeting her. Both Fidelia and Eva are great recommendations/matching. Our family is impressed with their caring professionalism. We look forward to working with 1Plus1Cares in a near future. EugeneEugene Doan

1+1 Cares was recommended to us by Hospice of the Valley. I would recommend 1+1 Cares to everyone! They have been excellent at finding caregivers for my mother-in-law who has severe dementia. We currently have three 8-hour shifts a day, seven days a week. That’s a lot of caregivers! 1+1 Cares has helped us find qualified caregivers and fill the empty spaces if they call in sick. I don’t know what I’d do without them. Their customer service is excellent. There is always someone friendly to answer any questions I have. They are quick and efficient! We tried other home care services in the area and they don't come close. I am so very thankful for 1+1Cares! Alisa WetzelAlisa Maret

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Thank God I was referred to Senior Care Of Sacramento by a friend. They helped me through a very difficult time when it came time to place my wife in a care facility. Their staff had firsthand knowledge of most facilities in the greater Sacramento area and knew even knew most of them personally. They understood what I was goin through and how to deal with the issues that popped up. Their head Gerontologist, Therese, was a Godsend and helped me understand what was going on and how to deal with it. She placed my Wife in a facility that was especially suited to Her needs. There’s no way I could have gone through this process alone.Wayne Hopkins

Therese Johnson of senior care of sacramento is a caring, thoughtful, and very insightful person. Finding the best solution for anyone that has senior care needs. Ive never met anyone else that has the knowledge and experience to be able to match any client to whatever resource they need. The passion she has for seniors and making sure they have a voice that gets heard is far beyond what anyone could expect. Call her for any of your senior care needs, you will be more than glad you did. If you are a caregiver, let her take the weight of the world off of your shoulders. Thank you Senior Care of Sacramento!!!Ami Machovsky

If you need help trying to figure out what to do next when your loved one can no longer live alone, Therese Johnson is there for you. I reached out and Therese took great care of my mother's needs. I tried to take care of things on my own with family support, but the decisions were just too overwhelming. Therese guided us through some challenging situations and did so in a caring, patient and professional manner. I needed assistance for my Mom fast and Therese made our family feel like a priority. We are forever grateful to her and her expertise in finding quality Senior Care.MJAnsell

We used Golden Years for 6 weeks while my husband was recovering from surgery. We had a main caregiver weekdays and alternates on the weekends. They ranged in experience from 18 months to 45 years. They were all excellent! They were very competent, eager to help, and pleasant, lovely people. During downtime, when they weren’t needed, they occupied themselves quietly in another room, which is what we requested. There were a couple of hiccups – one morning two caregivers showed up, and the next morning no one showed up, but things like this happen in any enterprise. Golden Years is very professional. I really appreciated their list of client and caregiver rights and responsibilities – it prevented the kinds of problems we had with another caregiver agency on a previous occasion. Golden Years was very accommodating and responsive to our needs and concerns. And they were always available by text nights and weekends.Judy Day

We called this agency on our way to Sacramento from our home in LA. My great uncle who whose 90 years old was traveling along and needed some temporary care. Carrie from Golden Year’s welcomed us and quickly found a great caregiver who was professional and kind. They have been such a blessing to my family. We were really sad to have to leave this amazing caregiver behind. Unfortunately, my uncle’s care was temporary. We will forever be grateful for this company who helped us while on vacation.Luann Davis

We had my father in a skilled facility and decided to remove him due to poor care standards. I called Golden Years on a friend’s recommendation. A care representative from their company came out and worked with us to find the right match of caregiver. We interviewed two and found the perfect one! Melissa is a true caregiver. She reminds my father to take his medicines, she feeds him and has made his life so much better. I have peace of mind knowing he’s getting the best care.Kevin Gold

Currently a Caregiver at Golden Years and I have never loved a company as much as I do working with Golden Years! The hiring process was professional but very fluid getting into things. Communication with the company and staff is beyond any other care team I’ve ever been apart of. They have an app to give you information on your client you’re working with and scheduling is amazing! You get to meet so many lovely souls working in this field but you are matched so well with clients, and it’s all down to the great work Golden Years does to have client and Caregiver comfortability. They are quick to respond, and very flexible and understanding to all situations that occur. The professionalism you receive at Golden Years is one I have never experienced else where and I strongly encourage those interested in this field and have the love of caring for others to look into Golden Years!anissa pulido

Best thing that’s happened to us for quite some time! Golden Years is a very professional and caring home-care service. Staff is super friendly and helpful and proactive. If you ask you’ll probably get it or at least a dedicated attempt to fulfill your request. We absolutely love our personal caretaker, Vanessa, who takes the best care of us. We’re looking forward to a long and healthy future. Our time with Golden Years well spent! Nancy & Doug MarshallNancy Marshall

I’ve used multiple home care agencies in the past. Golden Year’s has what I would call a really “high ethical standard.” They’re always honest and willing to go the extra mile, even when it means working after hours. As for my caregiver, she’s a really a great help for me around the house. When you get old, there are things you can no longer do for yourself. Denise is awesome!Fred Rood

This business/staff have made transition to needing a care service very easy. I’m new to this service and their guidance, patience and professionalism with my figuring out my needs, scheduling, etc. has been awesome! They truly “CARE” about their customers and have periodic visits with customers to check in with clients to verify it’s all going well. If they get a sense that something’s changed – they are scheduling a visit to see if they can help in any way. I would highly recommend this service to any person that needs support or help around the home, traveling to appointments, running errands or daily living care needs. They make sure their caregivers are the best possible match for you and trained to be able to give you the best care possible! If I could give them 6 Stars- I would.Karen W

Live Well at home is amazing! They have truly helped my day to day life and stress level while dealing with the Care of my husband who has Parkinson’s and Lewy Body Dementia. Our aide Delia comes in for a few hours , 3 days a week , which in turn gives me a much needed break to take care of myself and outside errands. I like knowing he is on good hands while still able to be in our home. I have only had great experiences dealing with all of the staff from administration to our care giver Delia. They did a great job of finding the perfect match for my husband’s care and they are always flexible with scheduling. I highly recommend them to any family dealing with the in home care of a loved one.Gail Iriks

Live Well at Home by Eskaton provides a Caregiver for my wife who has Alzheimer's Disease. "V" comes in two afternoons each week, which is all the care we need now but I can expand that if and when necessary. V. and my wife walk our dog in the afternoon and V is there while my wife naps in case she needs anything. She also helps with minor household chores when I ask her. This allows me to get out of the house whiteout worrying about my wife knowing that V is there to take care of things. V is cheerful and very accommodating to our needs.richard dagostino

My 96 year old father had a medical issue several months ago which required that he have someone watching him 24/7. Living a couple of hours away, I needed assistance getting people to do this. It was a very difficult, tumultuous, heart breaking time and the people at Support for Home did their best to help me. Several months later, things have greatly calmed down, and my father now has regular caregivers who come in part time. I am so happy with the way everything is working out. My father really cares about his caregivers, and they have formed caring bonds. They are caring and attentive to him, and have been quick to share concerns about any safety issues in his home. I respect their input, and really value how much contact I have with them, and the Support for Home office staff. The office is wonderfully responsive and accessible, and I appreciate how quickly they have responded to each and every request I've made. Dad and I were both in crisis when I first contacted you in February, and I had no idea how or whether it would ultimately work out. As it happens, it's worked out very well. I feel very lucky to have found Support for Home. I am able to honor my fatherʻs wish to stay in his home, with a great deal of peace of mind. Thank you!Jude Kreissman

AoexCare is a great company to work for as a caregiver. I’ve been with Apex for four years now and am caregiver of the month for September. I’ve worked for a lot of agencies in Sacramento, and the truth is I wouldn’t want to work anywhere else. ApexCare does their level best to find plenty of working hours for its caregivers and always treats caregivers with the respect and consideration they deserve. Home Care is a complicated service business. And with this comes a dynamic of constant change of staffing assignments, creating and changing care plans, training, recruiting new cg’s and clients, payroll, legal requirements that have to be met and client outreach. ApexCare’s support staff and coordinators handle the constantly changing environment with politeness and respect for both clients and caregivers. The owner, Jason Wu, runs an honest and ethical business and always comes through for his caregivers. He is a model for the home care industry that others should respect and learn from. So if you are a responsible and skilled caregiver, come join us at ApexCare! And if you are looking for a caregiver for yourself or a family member ApexCare will provide you with responsible and hard-working caregivers and high quality of care.Matthew Rozyczko

I highly recommend ApexCare. They made it possible for me to have a smooth transition from my hospital stay to my home. My thanks to April Carni and Brianna. With very short notice, they sent me the best home health aides. They were all experienced professionals, fully trained and screened, polite, and knowledgeable. They helped me when I couldn’t wash, walk, or care for myself. Pumesa, one of the home health aides, stands out as knowledgeable in all areas and contributed to my physical and mental well being, positive outlook, and improved diet. I learned a lot about healthy meals, exercise, and keeping my spirits up. The aides also assisted me with my physical therapy sessions. I owe them all for my recovery into health. I am now back to independent living, walking every day, and will always be grateful for the outstanding services provided by ApexCare staff. – John M.John Madriz

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I have used Senior Helpers for several months to assist my sister. Without them my sister would not be able to remain in her home but would have to go into some kind of assisted living. Journey is the first contact. She understands exactly what is needed and is always available for questions or assistance. Joyce, my sister's primary Helper, has done such a great job. My sister thinks of her as a loving friend. Joyce helps with bathing, cleaning, shopping, doctor's appointment and makes my sister some delicious meals. J'Lisha is assisting my sister on a temporary basis and is every bit as helpful as Joyce. My sister really likes her. J'Lisha takes very good care of my sister and is very concerned with my sister's diet. It is very important that my sister feels comfortable with these people who enter her home and her life and she is very comfortable and happy for their loving care. I highly recommend Senior Helpers to anyone who is looking for assistance for a loved one. The relief they provide is invaluable.Mercys Mom

I wanted to take a few minutes to write a review of my Mother's helper: Cherie K. I can't say enough about how fortunate we are that Mom found Cherie to help her around the house. Cherie is energetic, watchful and a very careful worker. She takes her job very seriously and she is very reliable. My Mom is extremely happy and this has been such a relief for her and it has made it possible for her to stay in her home and not have to go to some kind of residential facility. My Mom is much more relaxed and rested now that she has Cherie to help her around the house. My mom is much more of her old self and is back doing more of her old activities. Mom is a dialysis patient, and Cherie is extra watchful of her needs as a dialysis patient. Once again, I can't say how lucky my Mom is that we found Cherie.John Montero

This review is regarding job performance by Cherie K. Cherie helps me out 4 hours per week with cleaning and shopping (the biggest part of our day). She is pleasant, communicates well, always on time, and goes over and beyond her duties. The house always looks much better after her shift here. She is really helpful in shopping — both food and cleaning supplies. She knows where to get the best products at the best price. She is courteous, not only to me, but also to the people in the stores where we shop. Everything on the "to do" list gets done, and time goes quickly, I really enjoy her company. I thank Senior Helpers for providing such a great helper!Reyna Inzunza

I have been working with this company since last year 2021 and it has been quite the pleasure. They are always available whenever I have questions or concerns. With one text message or an email I get a reply immediately. Being able to communicate with your peers makes the job alot more comfortable and easier especially when you are in this line of work. Everyone in the office are professional, reliable, friendly and extremely helpful. I am confident that if I ever run into any trouble with one of the clients just a phone call or text message would be all that I would need.Debbie Mey Saeteurn-Boix

I am the newest member of the Right at Home Sacramento-Davis office team, and I have met many of our caregivers. I am so impressed by the way they care and take such good care of our clients! Their kind and caring hearts shine through, and I know I am in the "Right" place! I am happy to be a part of this team where we try to be our best every day. Please let me know if you would like to join our caregiving team and make a difference in the lives of people who need care. Margot Carmassi Recruitment and Enrichment Manager Right at Home Sacramento-DavisMargot

This is by far the best experience I could ever ever imagine with this type of service. Always return phone calls or texts within 10 or 15 minutes always there to help. Even return calls on a holiday weekend and on Sundays.Lyndsey went far beyond the service that would’ve been expected. Do yourself a favor and don’t hesitate to use Right at Home!! There’s no reason to look any further.Bill Hess

Sitting in the emergency room with my Mom last night, I was so very grateful for having Visiting Angels as her caregivers. The decision to have full time caregivers in her home 7 days a week turned out to be a good one. It really gave me peace of mind when Wendy (weekend caregiver) was able to give me details about some back pain that she was having, and I was able to clearly answer questions the doctor asked. During the week, SherryAnn cares for her and lets me know how things are going, as giving me information I need to make decisions, the same way Wendy does on weekends. Both of these women care so much for my Mom. They’ve cared enough to “learn” my Mom—supporting her independence without taking over and really listening to her as a companion would. So glad we have our Visiting Angels!Linda O'Neill

These things are hard when you find yourself needing help for a loved one. It's down right scary not knowing who and where to turn to. And by the Grace of God, in walked Visiting Angels into our lives. From the moment of contact and through the whole process it was seamless. The level of compassion and understanding was priceless and comforting to our family. Thank you Dale, Tracy and all in the office. Visiting Angels sent us the perfect person to take care of my Mom. Meme the level of care, compassion and kindness you've showed us is truly appreciated. Thank you, Meme! Thank you Visiting Angels, from the family of Donna HimebauchLynnette Ferguson

When I first came to Sacramento I was having a hard time on trying to find a job. I just so happened to run into Visiting Angel's. I walked in to find the most loving caring people. I didnt have a job so Visiting Angel made it appoint to make me feel comfortable and to have enough work for me. The staff is fun and close nitted. We enjoy ourselves all the time, I love the place that I worked in. Visiting Angel's is wonderful and they help you in more ways than one. The all are very concerned about the employees. God bless Visiting Angel's I hope they go very far because they deserve it.Rekima Malvo

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon