20 Best Cdpap Programs In Little Rock, AR (2022 Updated)

The last couple of times one of my grandchildren has had to use this hospital have been major disappointments. The emergency room is ALWAYS understaffed. Other hospitals insist on sending babies here to wait hours on end. They no longer allow more than 1 adult with a sick child. Noone is willing to help while a parent waits hours needing to use the restroom, needing a drink or starving, all while wondering if their child will survive. After a visit on Thursday in which the child was discharged with nothing more than Tylenol and motrin, a call was recieved on Friday saying the child needed to come back for IMMEDIATE treatment for a blood infection. They said that everything would be ready when they arrive. 2 HOURS after arrival they finally get into a room only to be sent home AGAIN after about 4 more hours with inadequate answers. This 1 year old child is lethargic, has fever, cough and diarrhea since Thursday. He is negative for both flu types, covid and other viruses. After finding blood in his stool on MONDAY, his mommy takes him to a different hospital where they confirmed that it was in fact blood. They then transferred his info to Children's and ordered they do an ultrasound upon arrival back at Children's. Mom was told to give them paperwork and that she would not have to wait so long. 3 hours later, she is still in the waiting room, alone, unable to have anyone come relieve her for a simple bathroom break. Absolutely the WORST hospital EVER! They are not providing adequate testing, they do not have adequate parking for the ER and they are extremely understaffed. Other hospitals need to take on some of these children instead of sending every cough and cold to Children's. Or Children's needs more facilities with adequate staff to handle the number of children. Also, symptoms need to determine order in which children are seen. 3 visits from Thursday to Monday with fever and blood in stool should provide a clue that something is terribly wrong with this baby!Pamela Gray

My child was transported to Children’s at 11:28 A.M, while there I asked the nurses multiple times for food due to my child being hungry, at the time of 6:25 P.M nurses was asked again. NOW keep in mind that’s over 6 hours asking for food and nothing. Back to 6:25 P.M when the nurse was asked again she stated she would go get something and bring it back. Nurse comes back in stating that we are going to be discharged soon. I Informed the nurse again that my child has been asking for food since arriving at the hospital and the nurse stated well you are being discharged soon, when you leave you can go get something.I informed the nurse that we would have to call some one to pick us up because we rode in the ambulance to the hospital and that it is a few hours drive. So get discharged and go down to the cafeteria and guess what it’s closed. At this point we have no options left. While waiting for family to pick us up staff of the hospital comes up to us and tell us that we can not be in the building because it closes at 9pm and that we will have to stand out side, so now a starving 3 year old and I was put out side waiting for our ride in the middle of the night. I was going to pay for the food for my child but was denied by medical staff and due to the cafeteria being closed. Now I’m put in a position that either I have to walk the streets of a city that I know nothing about to find my child food and worry if we get kidnapped or killed, or set out side the hospital with my starving child until my ride gets here. I would just like to say that it is very disappointing that a hospital would treat people like that and very unprofessional. For 1 my child should had never been discharged after a few hours of arriving there due to his medical condition also denying a 3 year old child food that I’m willing to pay for. I believe for the neglect of the hospital and the Deliberate indifference on the medical staff I will file a claim and sue the hospital.Robert Gilbert

The triage nurse at the general pediatric clinic took my son's rectal temperature without my consent or permission. Without introducing herself or anything, she just took him out of my arms and started doing stuff to him without explaining or telling me what she was doing first. I would have declined having that done to him but I wasn't even asked or given the chance to decline. I filled out a complaint on the surveys they send out asking about your experience and the office manager contacted me. She didn't offer me an apology or promise me it wouldn't happen again or anything like that, she just said that's their policy and that's the only way they can do it for babies under 6 months. Then why do they do it under the arm at UAMS and Baptist hospitals, even in the NICU where my son just spent 12 days? But that doesn't matter. Even if that is their policy the simple fact is I didn't want that done to my son. I'm an assault survivor and just do not feel comfortable having that done to my son – especially when he isn't sick and it's just a well-child check up. And it absolutely shouldn't have been done without my consent or permission and without explaining or telling me what they were doing first. I feel like they violated my child and I left the appointment feeling very distraught and upset. A simple apology and a promise that it wouldn't happen again and that I would be allowed to decline in the future would have gone a long way and is all I really wanted. You can't just start doing things to people without informed consent. That is wrong and against the law.Donnie The Fu

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Seeking a caregiver can be a daunting experience. You're dealing with aging parents who probably don't think they need the help, and you're dealing with guilt that you yourself can't be the caregiver. Mike Martin and Visiting Angels was this wonderful group I happened upon and set my mind at ease. Professional to the nth degree, warm, responsive, and quiet. Exactly what I wanted, even if I didn't know it at the time. All their answers are "yes;" all their responses are immediate. My parents' caregiver is quick and friendly and positive, with an attitude that doesn't waver. And boy does she work. I bet everyone who works for Visiting Angels is the same because everyone I've dealt with sure is. I recommend them highly, and without qualification. They'll help you, and you'll be glad you asked them.Michael Laughter

Visiting Angels has been an invaluable resource to my mother and our family for the past 2 years. Mom's special Angel, Sandra, helped expand the quality of her life. Mom was able to stay in her home and enjoy her normal activities because of the care given and the love, patience, friendship, and knowledge shared by her special angel. Visiting Angels worked with Mom and our family to find the person who met her needs, requests, and was a wonderful match. We are thankful for the care and companionship shared with mom. We found the office staff and administration to be easy to work with, quick in responding to concerns, and always kind. We feel blessed to have had the opportunity to use Visiting Angels and highly recommend their services. They are like family.Linda Swain

Visiting Angels has given my mother the gift of living independently at home. They provide her with meaningful companionship and have allowed my mother to retain the self dignity that our aging loved ones deserve. Visiting Angels' staff and caregivers are easy to communicate with and reliable. They have given me peace of mind when I travel out of state and we have used them for 24hr care for more than a year. I would recommend Visiting Angels to anyone looking for elderly support of loved ones.Sarah Falasco

A Place at Home is superior to the firms that have previously cared for my wife. I would certainly give them the full 5 stars. I'm especially fond of Caregivers Sabrinia Gray and Vicki Phipps. They are both caring, compassionate and supportive. They go above and beyond the care I've received from previous firms. I've learned a lot from them that help me be a better caregiver. I will be out of town the last week of the month and I'm at ease knowing Sabrinia and Vicki are giving my wife the 24 hour a day care she deserves. D.C. Ritchie is a RN with A Place at Home and visits regularly to gives extra support to me and to the caregiver. I'm not aware of other firms that include this service. Office employees are very kind and courteous. Last but not least is the way they handle billings. I don't have to submit the bill to the insurance company, but I receive a copy to review and comment. A Place at Home takes care of that. I would be happy to discuss the firm with a Potential Client.Henry Core

We were referred to A Place at Home by another client who was very complimentary. We were seeking care for my 98-year-old Mother who was starting to fail. Once we met the Natalie and her Agency staff, we understood why. They were very professional, very organized, and very quick to respond. The aide they sent, Brenda A., is a miracle worker. My Mother loves her and she goes above and beyond in serving Mom's needs. She's an exceptional provider, sweet, understanding, patient, and keeps the family informed at all times. Natalie and various staff, too, also keep us up to date on billing and are very responsive in terms of suggesting next steps: in our case palliative care, and eventually hospice. I recommend A Place at Home without reservation. They are exceptional.John DiCocco

Many of us know how difficult it is to work as a caregiver for a sick person, to be a support for them, an assistant in all matters, a caring companion. Very often, caregivers themselves need moral support and understanding. I have 8 years experience in this field. Before joining “A place at home”, I could never count on support from employers. And only here I feel like a member of a large friendly family, where the employees’ needs are usually heard and understood, where. Here, their employees are not treated formally, the supervisors of company always interest in your moral and physical condition, what is happening in your personal family. This is very valuable. I am very happy to be a member of this wonderful team.Ольга Сычева

I lost my father unexpectedly last November, and my mom had been diagnosed with early Parkinsons at that time. My husband also had a TIA. After making it through that time, my mother was doing well and took a trip out of state to visit her brother. The 2nd day she fell and broke her hip and had to have hip replacement surgery. She stayed there for therapy until she was okayed to travel. I did not know what kind of care she'd need or for how long, and being an only child and already drained from the past several months, I knew I'd need help. I heard from word of mouth that Synergy was great. And I am SO glad I chose them! Nina met with me asap to set up a plan, and there was a caregiver ready the day my mom came home. She had care around the clock for a full week/week and a half. Then when we realized she did not need as much care, they worked with us on reducing hours to a few twice a day. The caregivers were amazing! Some even became friends with my mom. They were not just caregivers (helping her with light chores, making meals, assisting her with physical tasks) but companions, especially when she really needed it. My mom is resilient, so I'm not surprised she progressed, but I believe part of that was due to Synergys help during that time. I know I appreciated it greatly. If we ever need help again, I will 100% turn to them! Highly recommend this company of caring people.Gretchen Nunez

UPDATE… Synergy Home Care was a life saver for me when my 94 year old Dad came home from rehab for a fall.  The rehab center called me at 8:00am that Dad was being discharged at 2:00pm. We had planed for discharge on the next day, but they moved it up.  With one call to Nina they were able to get everything set up and even had the care giver come over to meet Dad.  "Charles" was wonderful he was on for 8:00am-8pm shifts for many days even over the weekend until we could get Dad into assisted living. Angelo thank you and your team for all your help—AGAIN 01/2021–Synergy took care of my mother for her last few weeks. She was in hospice, but we wanted her to be at home. My 93 year old dad cold not take care of her so the team of caregivers at Synergy provided 24/7 care. We could not have done it without them. All the caregivers were great I would highly recommend their services.Rich Robins

My husband had a knee replacement surgery, we had set up a family member to come help as I’m disabled and it would be difficult for me to handle it all. The day after surgery they called to let us know that they had COVID, My daughter in love found Nina and Senergy, Nina came to the house and went over everything we needed. Nina is great she and Karen worked together and found the blessing to our home, Christiana came in and took care of the house, my husband, the dogs loved her and then there was me. She understood what we needed and got it all done in a day. She helped me get him to therapy and knew days I wasn’t able to do things due to pain and made sure I ate some and made the best omelette and world famous pancakes. I love this company and the staff they care about you and your needs to be sure to put the right person with youDeborah Kemp

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

We partnered with FirstLight in the care of my elderly mother. Our initial contact regarding the levels of service and our expectations confirmed for me that we were dealing with the professionals that we wanted! Shortly after our call, someone met me and assessed what we were facing and actually stayed in contact with us until we were ready for in-home care that was a few weeks away. The care from their professionals made ALL THE DIFFERENCE in my mother's recovery. Each member of their staff was compassionate, attentive and encouraged mom to challenge herself. They continuously monitored her and their client portal is updated daily with a high-level report sharing observations. Some of the family lives remotely and this was extremely helpful so that we always knew what has happening. The differentiator for me is that they helped me to be mom's ADVOCATE which is critical when dealing with acute health issues. Mom's outcome Exceeded all of our expectations and she no longer requires their assistance! We have a new group of friends for life.David Campbell

We needed care with short for my grandmother who had a stroke. Not only was the care very good, most affordable of its kind, and made easy as far as transition is concerned, but they went above and beyond in every area of possible concern. We got short on money and needed to discontinue service and even that transition was wonderful. They cooked wonderful, kept her place clean, were good at working along side different family members with different concerns, communicated with us constantly, leaders often checked in with grandma and us, flexible with finding caregivers that met our needs, and stayed professional while also being very genuinely caring. Their conflict management wether dealing with confusion that comes from strokes or a caregiver who has a concern was also very good. God bless First Light and all who read.Hopeful Servant

I can't rave enough about the quality of care which FirstLight provided for us in a sudden and very difficult situation. My husband was returned home from over a week at Salem Hospital where we were unable to visit because of COVID, which he fortunately did not have, but we were thus unaware of his decline. At the last minute Molly was able to secure 24/7 help for us, desperately needed. And the quality of the helpers was extraordinary – intelligent, compassionate, well-trained, considerate guests in our home, some in college to be nurses. The one who was with us when he passed away was an angel – we had to comfort her almost more than each other! We will always remember her. The North Shore is very fortunate to have such a 5-star resource to help in difficult times.Ruth Sigler

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

The Right at Home team in Little Rock is awesomely caring. They took great steps to ensure my mother’s needs were met and delivered with compassion and kindness. The management was flexible as we took a steady-as-we-go approach, then jumped in quickly to deliver with enormous energy. Our situation required solutions like dispensing medicine, trips to the doctor, baths, medicine, overnight companionship, a last-minute trip to the hair solon (after normal working hours), and more. Communication was consistent to assure what was happening was stress-free. They were kind and caring to me and my mother… AND Mom enjoyed the company of her Right At Home caregivers. Our whole family is grateful for their service and attitude and we would highly recommend them. Joe A. / Houston TXJoe Antonacci

Great company! Patient care/happiness is always put first. They truly care about their employees, always offering incentives and gifts of appreciation. Good pay and they work around my availability, which is extremely important to me. The support staff is awesome and extremely respectful. Overall great place to work!ANN

Just a heads up. Give a 2 weeks notice before you quit!! Even if you do communicate with them they will charge you a background fee for about $40-$50 if you don't. Also your pay will be reduced to minimum wage. Other than that, they some pretty cool people to work for. 🙂Chasity Steward

Elder Independence is an incredible company I came to know them because we hired them to do respite care for my dad who has dementia they were so patient and worked with us to find the right side for my daddy and then we transferred to attendant care and his nurses were amazing kind and patient with him no matter how difficult he became due to his dementia I truly appreciated them so much I now work for them as a second job and all of the caregivers I have met are true angels they are kind compassionate patient loving people who truly care for their clients and treat them like family and Mrs Kim the owner and her staff Ginni, Tonda, Feather and Michelle are truly some of the most loving humble honest caring people I've ever worked for and with. Daily they make not only the clients but employees feel valued, appreciated, loved, respected and needed. My dad and I have truly found a forever family with them. I highly recommend Elder not only because I know first hand from working their the level of time and love the pour into each employee but I have seen first hand with my dad the level of love, time and care they give each client. They go so far beyond what is required to make sure everyone they come in contact feels heard and safeMichelle Phelps

I would like to make others aware of the superb service & care rendered by the staff @ Elder Independence. I am a multiple myeloma patient from Miami, Fl. For the last 7 yrs, I have traveled to UAMS in Little Rock 3-4 times a year for disease monitoring and/or treatment. Almost every visit requires a bone marrow biopsy with sedation. Such procedure requires a caregiver to be present at bedside prior to discharge & to transport me back to the hotel. I travel alone, so I choose to have Elder Independence provide me a caregiver for such. Every single time it has been nothing short of a great experience. The person assigned to me has always been on time, friendly, attentive & cooperative. I highly recommend the use of this agency for any & all caregiving needs. They are very professional via in-person, phone or email contact. Thank you much to Kim & her wonderful staff. Art AlonsoArt Alonso

My husband had a stroke secondary to Covid. Upon discharge from rehab he required continued supervision and assistance at home. We were not excited about having caregivers in our home but knew that was our only choice. Tonda with Elder Independence visited us and got a feel for our situation and challenges. From the very beginning she assigned us the best caregivers to compliment my husbands personality, expectations and needs. The caregivers arrive on time, respect our home, and have allowed me to run our business and not worry about my husband’s safety and care. They have been helpful with scheduling changes and have met every request with a positive and helpful approach. I highly recommend this group of professionals to anyone who needs assistance for a family memberSusan Johnson

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Wright By Your Side has been an amazing company to work for. The clients are wonderful and the staff are friendly and dedicated. I would recommend this company to anyone. The owner is compassionate and considerate and every person matters.Krystal Scott

I've JUST been hired on this job and after reading the reviews, i am very anxious to work with everyone and also to meet new clients. So far the staff seems great and im honored to be apart of the team!!Latoya Anderson

The staff is so loving and caring and they treat you like family. The office setting offers a warm, friendly atmosphere. They are very knowledgeable and helpful and treats everyone the same.Kim Parker

It’s been awhile, but I interviewed here for an in-house position with Catarina and Tracy. From my perspective, it went very well (even though they cursed and joked back and forth with each other the entire time) and I was invited back the next day for a follow up interview with Jen and Matt (the owners). I took off early to attend and rushed over in the rain, but it was a waste of time. It felt more like I was an audience for their weird little show of arrogance than a prospective hire. But the real issue is that in the following weeks I called several times, left voicemails, and sent emails, and NOBODY HAD THE DECENCY to advise me I was not a good fit. I’d have taken a short email with canned language sent within 5 minutes of my leaving, but I couldn’t even get that. It was incredibly unprofessional. I’m glad I didn’t get the job, and I’ll keep in mind to never utilize their services for my loved ones.Marie Beverhausen

Our Home Instead care giver was a blessing to me and to my mom. My mom had just lost her driving privileges and was feeling very "stuck" in her own home. The care giver was able to step in and take my mom out of the house and get her engaged in some activities that improved her mood tremendously. The care giver was new to the area so my mom was able to teach her a little bit about driving in the local area. I am so glad that I was given the number to Home Instead by a dear friend that had an aunt who was taken care of by a Home Instead worker. I would gladly recommend Home Instead to anyone!Coleta Richarme

This company is the best for your loved ones I would recommend this company for my loved ones they have wonderful caregivers and make sure that the client has a caregiver coming in not these companies that they may not get some one they will have someone there to take care of your loved ones and working for them is amazing I love this company call them today and set up where your loved one can be taken good care of. I give them a hundred percent and 5 star bussinessWendy Wilhite

I highly recommend Home Helpers, I don't know what I would have done without their service. I called Peter on short notice to see if someone could start staying with my Dad, who could no longer be alone. He was able to have a care giver come that very night. It was a very stressful time for me because my Husband had just had surgery and my Dad, who was on hospice, suddenly needed full time care. Respite care or a nursing home were simply not options I would consider, my Dad's wish was to stay at home until his passing, I had promised that this would be the case. I was only able to take care of my Husband and be there for my Dad because of the wonderful employees at Home Helpers. The caregivers were such a blessing to us, they were compassionate, caring and loving towards my father, always going above and beyond with their care. They would read him cards people mailed him, rub lotion on his arms engage him in conversation. They made him feel remembered and loved. They constantly kept me informed and checked with me to make sure my Dad was receiving the care they expected their employees to provide, the answer was always a resounding yes, I could not have been more blessed with their dedicated helpers. After my Father passed they were very thoughtful sending their condolences and flowers. I don't know what I would have done without Home Helpers, they were truly a blessing, they helped me fulfill the promise I made my Dad. Liz WilsonLiz Wilson

I cannot say enough about Home Helpers of Little Rock. When my sister needed home health care, we were forced into an emergency situation. Since I live 400 miles away from her, I was in a panic. Someone had reported to DHS that she should not live alone in her home and if I did not get to her immediately she would be removed from her home and involuntarily placed in a “facility,” and her home and personal property would be confiscated in order to pay for her care! That was when I found Peter McIndoe’s website and read other positive reviews, contacted Mr. McIndoe who, along with his wife Debbie, immediately set the wheels in motion. Without so much as a hiccup, caregivers were placed in 12-hr shifts, 24/7, to make certain we met DHS standards and affording my sister the best care possible. Because of their swift response, DHS was satisfied with her care and comfort and closed her file. Obviously there can be glitches in any business, but if you want care for your loved one, you need not look any further. We have consistent, qualified and CARING caregivers in the home she loves so very much! So to Peter, Debbie, Olivia and their staff, I say a huge “THANK YOU” for all that you have done and continue to do for our family. You are a true Blessing, and we consider you to be our extended family. We could not have done this without you! God Bless you! Judi Farinelli ❤️Judi Grams

My experience with Home Helpers involved an assignment working with a friend who was recovering from a surgery. As I reside in California, it was necessary for the home-care organization I contracted with to have professionally high standards and excellent communication skills. I found both in the weeks that Home Helpers faithfully assisted in supporting the friends’ recovery. Since she lives alone, I feel that her recovery was much more positive and speedy due to the quality of the caregivers that Home Helpers sent on a daily basis.. I also appreciated the Christian values that were always evident. Thank you again for the honor to work in partnership with your organization… Patt RankPatt Rank

Choosing this company, Seniors Serving Seniors, has really been an extreme disappointment for our family. The CNAs have been inconsistent in their attendance, many times not even letting us know that they would not be there to take care of our father – just no call, no show. In addition, when the person has shown up, they have been neglectful, lazy, and nonchalant. I have never posted a negative review about anything, however, I am so angry and frustrated with this company that I feel compelled to warn others. We will definitely be seeking care elsewhere for our loved one.Lee Green

I will be forever grateful for the relationship we have had with SSS. In 2014 when my parents were struggling with health issues and my Momma developed Alzheimer’s, life was rocky to say the least. I needed help! I visited with SSS and told them my needs. First and foremost, I needed someone to LOVE my parents like their own. SSS found companions that did just that. Over the course of 7 years, we had wonderful companions that became family to us. So thankful God made a way when we felt there was NO way.tammy parchman

They came to my rescue in caring for my nephew. They offered the best of the best. His nurse took him to appointments and cared for him like her own. Then later I had a lady come do breakfast and lunch, help him daily. I do not think there is a better place then sr. Servings Sr. They vet thier caregivers. I wish had known them when my mother was living. I love thier day care too, my mother would of loved that. They really love your family like thier own.Linda Averitt

After 60 years of marriage, my husband suffered a head injury and after a long recovery in the Emergency Room, Hospital Rehab, and Skilled Nursing Rehab, he was sent home. BrightStar Care’s Registered Nurse came and assessed my husband to get baselines of what his status was, they learned the discharge plans from the rehab, and they put together a comprehensive plan of care for his new circumstances in our home. My husband is a Veteran of the Korean War, and BrightStar helped us work with the VA to get him Personal Care and Respite benefits paid by the VA. They were also able to help us with our application for the Veterans Aide and Attendant Benefit. They even recommended and Elder Law attorney to help us with our estate planning. The manager at BrightStar accompanied our caregiver on her first shift to introduce her and make sure we were comfortable. She also made sure the caregiver knew what tasks needed completed per the plan of care left in our home. Our caregiver Shay and the rest of the team have been a God send. They assist with bathing, linen changes, laundry, light housekeeping, meal prep, transferring, and companionship (watching and discussing Westerns). BrightStar did a wonderful job pairing up several caregivers with Bill and me. Without them and the wonderful support of BrightStar, my life would be very difficult. I know I am truly blessed and lucky for BrightStar giving Bill and I the opportunity to live life to its fullest. I highly recommend this company!!! PatPatricia Chidester

Earlier this year, my mom's pelvis was broken in multiple places. After a 5 day hospital stay and two weeks of rehab, she was sent home with non-weight beariing status. Bright Star was assigned to us. In the 4 weeks that have followed, the aide was late the first 9 out of 10 shifts (which made me late for work), called out another shift (and they had no replacement aide to come care for my mom. Speaking of care, the aide falls asleep multiple times in a 7 hour evening (not overnight) shift, can't follow simple directions, like not overfilling the bedside commode and my mom gets her fingers in the poo water when she's trying to wipe her bottom. And she continued this pattern of lateness and falling asleep and not following simple requests even after her superior gave her a talking to. As of today, we are done with bright Star!Carmen Bailey

The office staff is very helpful and very professional and they go out there way to help there clients. I have had some good caregivers and I have had some not so good caregivers. The bad ones that I have had they will come to work sit down in a chair play on there phone and when I ask them to do something they will tell me that is not there job. And I have some caregivers that take my shift and not show up then won't call me or the office to tell us anything and that is frustrating to me and also frustrating to the office and it's not fair to me or the office staff the way the people that they hire to not do there job and they still have the job after the client has complained on that caregiver. I have also had a caregiver that has come to my house and go to sleep and cover herself up with my personal blanket.Jayme Boyland

I do not believe Visiting Angels would like to use my feedback for advertising or promotional purposes. Although most of the care givers we encountered between August 2021 until May 4, 2022 were truly caring and helpful, except for two, one that spent the day playing on her phone and one that left without reason, less than 15 minutes into the shift. The evening of May 4, 2022 services were suddenly canceled, causing undue stress and inconvenience of trying to find immediate care starting the next day. At that time I was of the belief everything financially was in order, however on or around June 15, 2022 I received a phone call claiming the invoices since the new ownership (a notification email was sent February 15 2022) had not been paid, despite me receiving email statement payments stating the ACH had been made. How is this possible? Payment statements / invoices are not automatically generated without payment. If the payments were "rejected" (Representatives word during the first call by the Visiting Angels) why were payment invoices sent? The financial representative was insistent to the point of being rude, leaving a lot to be desired as a Representative of Visiting Angels Company. During the first call, I was informed the outstanding balance was for approximately $3700, but then received a second call stating the overdue bills were close to $10,000 "due immediately". At first I thought it was a scam call, but thought it best to wait until I could verify the claim. Despite her being rude and demanding, I told the representative I would look into it. I clearly cannot understand how a reputable company could misplace my mothers confidential banking information. The representative blamed the problem on the previous Financial Rep. with the excuse that things were previously done manually, and now are being automated, and that is why it took 3 months to catch the "mistake". The current Rep claimed the ACH's had been rejected and wanted to "verify" the account number as the number she had from Moms file didn't work, thus must be wrong. Again, bringing up the thought it might be a scam call. I received an email from the Rep, and informed her I would be seeking legal counsel as how to proceed, and then received an email from another person stating he was legal counsel of the Frederick Office for Visiting Angels. I know how I must proceed from here, but have very little praise of the Administrative side of Visiting Angels. As a side note, I have friends who work for Visiting Angels, and they are not treated with the respect and kindness by the very Administration who expect their employees to treat their clients with respect and kindness. Visiting Angels Administration and Representatives should emulate the very behaviors they expect from their Care Givers, yet they do not in my case. At this time, If asked to recommend a Care Provider Company, Visiting Angles would not be on that list, and I would tell about my experience to any who would listen.Lila Cady

We switched from a different home care provider to Visiting Angels to take care of my mother. They have been professional every step of the way. Julie, from the Plymouth franchise, visited us and spent an hour talking to my and me, to figure what we were looking for, before coming up with a proposal. Once we switched to Visiting Angels, the provider they assigned to my mother, Joette, has just blown us away with the the love and compassion she has shown. Jo is always punctual, pleasant, and has won my parents' trust. She has become part of the "family" and represents Visiting Angels very well. I give Jo a five star rating for her service.G. Ramanujam

Amira from Visiting Angels was able to have a caretaker in my parents' home faster than any other service when my mother was unexpectedly admitted to the hospital and in need of home care upon discharge a few days later. Amira not only worked side-by-side with my family to figure out what we needed, scheduling, and how to pay for services through insurance, but also showed genuine care for my parents' well-being throughout the time we worked together, as did the caretakers. Although we had some turnover, the caretakers were 100% the reason my mom has had an unexpectedly quick recovery. Thank you Visiting Angels!Tricia Ward

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon