20 Best Cdpap Programs In Denton, TX (2022 Updated)

My family and I are truly shocked and disappointed by the way Comfort Keepers handled my disabled brother's account. It started off by Julie Canada coming to our home to assess my brother's case. We felt hopeful and encouraged by the philosophy of the company that she shared with us. This company seemed to really have it "together." After completing the paperwork which Mark and I corresponded on, he informed me that there would be a caregiver in place for the weekend as per our request. So last Thursday, the caregiver came to our home for one hour so that our weekday caregiver could familiarize her with procedures. She left with the understanding that we would see her the following Saturday at 8 AM. Well long story short, she never appeared. We were never notified by her or the company that she would not be present. I left a message through the answering service with Chastity, a voicemail to Mark the owner and a voicemail to Julie the coordinator. I followed up with an email to Mark and then another email to him today. Through all of this ordeal, no one responded back to my emails and voicemails. As a result I notified Mark today that we would not be continuing with service from Comfort Keepers. It's so sad when a company who supposedly cares about their clients only responded actively when it came to signing my brother up as a client. After that, we were completely on our own with absolutely no support/response from Comfort Keepers when they dropped the ball. My family and I are in total disbelief at the lack of communication and regard by not only one but THREE of their staff members, including the owner.Dori Weaver

Oh my where do I start? I called Comfort Keepers seeking information for services for my parents which I was very overwhelmed and exhausted at the time. The woman by the name of Chasity answered when I phoned in she was so helpful and polite to me matter of fact she turned into my counselor at that point I broke down emotionally on the phone but she was very comforting . I’ve called several other agencies and they’ve rushed me off the phone and were very rude to me . If you want a place that actually cares this is the place to go they love what they do . Chasity was very supportive to me I felt like I could talk to her for hours. Thanks Comfort Keepers !Michelle Lewis

I have worked for several Home Health Care Services, they'll say one thing at the interview and do the total opposite, God totally blessed me to work for an amazing company, Comfort Keepers! The owner Mark & our office manager Chasity are genuinely good people, I just love the way they treat their clients/family and last but not least their employees! I'm so grateful to be a part of the team, LOVING AND TAKING CARE OF THE ELDERLY IS OUR #1 PRIORITY, TEAM COMFORT KEEPERS.Cathy Tippett

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love one's in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love one's. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Maker's understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldn't be happier. Thank You Burd Home Care for such outstanding support keep up the good work!Ebone Cleveland

Sean Costello has been infinitely patient kind and alert for the needs of my mother and helping me be able to use the technology well. My mother has not been stressed or scared to have any dealings with him as well which is huge! She suffers from anxiety and thus nerves make comfort drop when she handles day today things. Sean has made it very easy for her which I truly appreciate. Nice job Sean we look forward to helped by you in the future. My mom and I are both Bible readers and teachers and you've done what people call the Golden rule Matthew chapter 7 verse 12 says do onto others what you would like others to do to you. Jesus Christ said that; You yourself are doing it. All the best take careTrevor Johnson

We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.Bill & Frances Furioso

I love working with Livingwell. The people in this company truly care about the clients as well as the staff. The environment at Livingwell Senior Care stands out for me. I have been in this field for over 30 years and this is happiest I have ever been. Our clients are well taken care of as well as all of the staff . There is always plenty of communication with staff and clients as well as their families . I have never seen such dedication from a company. I have called at all times and always have gotten a response . No problem or concern is to great or to small at Livingwell. They strive to help resolve any problem or concern that I have had. Always available and on top of any situation that arises . I am so proud to work with a dedicated caring, loving , compassionate, trustworthy and family oriented company. Thanks for the privilege of allowing me to be part of the Livingwell Family. I enjoy being part of this fantastic group of folks . .Barb Koss

This is absolutely the best and most supportive company I have ever worked for, and I have high standards. I had never even heard of home care before I started here, and Living Well has provided not just a job, but a passion. I'm a lifer! I have had the privilege of helping the company find amazing caregivers to join our team, and I take pride in knowing that we're providing the very best to help our clients. Living Well provides compassionate and impressively detailed care to our clients, and I see evidence of this every day. This company CARES to a level I've never experienced in any other workplace. We care about solid communication, we care about supporting each other, we care about providing educational opportunities to help our staff become the best they want to be! For care or for a job, you can't do better than Living Well!Erika McClure

My 94 year old Mother has been with Living Well for a year and a half. We could not be more pleased with the level of care that she is receiving. The struggle early was finding a consistent group of caregivers throughout the week and nights. Once that was done, we have experience wonderful caregivers who engage with my Mother, playing games, going on walks, doing puzzles, etc. They have become pat of our family. The office team is always accessible to work with us on changes to the schedule. All of the workers are on time and go above and beyond to care for my mother. the staff is always accessible to my questions and needs. They have been indispensable in caring for my Mom during this pandemic when I have no access to her.Dave Emler

My name is Kasandra Dukes and I used to work at having us at home careAnd I love itThey were very understanding too me be coming homeless and working with me rooting for things to get better everyone in the office is amazing. The reason I'm no longer with them is because I didn't feel safe with one of the staff members I worked with who lied on me and got me fired which threw me off cause it's like what she said is the truth you gotta go without investigation or anything they didn't even ask me just fired me . Only for them to call me back and said she lied about it and was jealous of how much I was getting close to the client and everyone. Which I was in shock of who would want to jeopardize someone lively hood I don't know. But I would go back naw if she does that to get me let go next it could be worse & I cannot trust that. But they are Amazing but stay away from ELEANOR she started sweet then boom that's probably why they can't keep no one at the home. Which is sad cause he's a sweet man working with a evil person to do that. & I wish everyone the best!!!!!Kassie Dukes

Working at Heaven At Home Senior Care has been a great experience…. Our caregivers are punctual, their quality of care is consistent, caregivers are not on their phones, we offer caregiver training by our office staff anytime, no language barriers, we offer discount rates for 24 hour care 7 days a week, we have an LVN on staff who will offer visits and suggestions to our clients and caregivers, we will choose to go 'over and above' to assist with families that live out of state that can't be with their loved ones day to day -'family portal' that can assist/transportation with doctor's appointments, assisting caregivers to plan grocery shopping, picking up prescriptions and arrange any family dilemma's that can be challenging to care for their loved ones! We do our best to satisfy any requests on our journey with our clients recovery! *We Deliver A Higher Level Of Care*Vicky Espo-Whitington

There's nothing bad I can say about this wonderful company. I love what I do as a health care provider for my clients. When you work for a company that is there for the clients as well as you & your family, that is amazing! Michelle Davis is superb at her job as a manager for her clients & us care providers. I love all these amazing ladies, (Michelle Davis, Stacy Franklin, Lisa S & Jamie) in the office. They really do all make you feel like family!Ruthie Dotson

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

We are so pleased with the service we have received from Right at Home… Clayton was the first representative we spoke with to inquire about their services…. after interviewing 5 other companies Clayton’s professional and caring manner made our choice easy…. Clayton was very knowledgeable and sincere… He had a care giver in mind that we would like…. He was spot on! Ashley has been absolutely wonderful! We have learned so much from Her that helps our jobs easier when we are caring for our parents…. She knew exactly how to deal with dementia and someone who is bed-ridden …. we are so impressed with Her professionalism, punctuality and warm heart….. we feel GOD has truly blessed us with our Right at Home team! Thank you so much Tammy EvansTammy Evans

Right at hone took excellent care of my grandfather and assisted him all through out after he received a diagnosis which would further require him to need some additional assistance. He really bonded with the worker and she went above and beyond to sit and care for him, do cleaning around the house, as well as prepare some light meals. We are really thankful for the loving and caring assistance we received from right at home . Finally , Michelle Rankine the owner is absolutely fabulous. She made sure the entire process was seamless. We would not ha e even know about it all if we did consult with her at first . So again, thank you from our entire family . Warm regards, Luke McLuke McClellan

Right at hone was there for our family to care for my grandfather!! As ones parents or loved ones get older, you want to be sure that your Family is taken care of and In good hands . Right at home went above and beyond for grandpa in his time of need. The care takers were very compassionate and down to earth and they really put forth effort to make grandpa feel safe and secure in the comfort of his own home. I would recommend them to anyone and highly encourage this agency. From the franchise owner, to the staff, and even the two different care givers… it was truly a remarkable experience overall. A true 5 star agency … L MackLuke Mack

Shortly after my mother turned 90, she decided she no longer wanted to be so isolated, nor have the responsibility of taking care of a large home by herself, as she had lost her husband of 65 years a few years prior. Over the years, she had visited many friends and family members at Appletree Court and saw firsthand how they responded to their residents and how the facility was always so comfortable and clean. So off to Appletree Court we went. Tanya helped mom pick out the perfect 1 bedroom apartment and thanks to her good counsel with me, in less than 30 days, mom found a new home at Appletree! Tanya not only helped guide me through the best solutions for mom at Appletree, but she also gave me great advice as to how to manage mom’s transition from her home of 50 years. She shared some information with me regarding VA benefits, and quickly introduced me to Derek @ Jameson & Associates, who has been my lifesaver by walking me through the proper steps to sell mom’s house, set up family trusts, and apply for VA surviving spouse benefits, for which my mom was eligible from my father’s time as a two-time veteran. Tanya has also been a great help to me by identifying a doctor that visits the Appletree facility regularly and can assist mom with any medical needs. Mom has been living at Appletree for almost 4 months and she seems very comfortable in her new environment. The caretaking staff at Appletree is top notch, many have been with the company for decades. They are able to manage her medication, assist her with her daily routines, and create social activities that keep both her and the other residents active and entertained. She has already made several new friends. It is wonderful that they provide 3 well balanced meals each day. Mom enjoys the food immensely, especially the desserts! Jessica, the Executive Director at Appletree, should be very proud of the team that she has surrounding her every day and knowing that she is providing a safe place for the residents! Appletree is more of a boutique styled assisted living. It is not too large, it is very clean and well maintained, and the residents and staff have a great deal of respect and compassion for one another. Most importantly to me is the fact that my mom is safe, content, and happy. She knows she is surrounded by people who genuinely care for her wellbeing and treat her like family!Tricia Nuss

Appletree Court Assisted Living has far surpassed my expectations. We looked for a very wonderful place for my parents to make their new home. I did all my homework in looking high and low for that exceptional place, and we found that perfect place at Appletree Court. Mom and Dad have been married 71 years and always lived in their own home. Wanting to be together, but needing care and help with everyday life, it was time for them to move to Assisted Living. We moved them in on February 5th, 2015, and I don't think a day has gone by that they haven't told me something wonderful about their new home. It's either how wonderful all the meals are or how well they have been taken care of in a special caring way. I really can't say enough about my peace of mind knowing that my parents are safe and that they are taken care of in such an extremely wonderful way in a beautiful caring environment. We are so thankful we found Appletree Court. We call it "Pre-Heaven" and they do too. Steel Family, 2015J G

I visit my long time friend at Appletree Court every day but Saturdays if possible. The staff at Appletree Court are extremely wonderful people. They treat my friend very well. They are always very sweet and kind to him, which is quite wonderful as well. Their facility is extremely cleaned and well maintained and as you can see from the photos I've taken Appletree Court is gorgeous on the inside. Whoever decorates Appletree Court knows what they are doing. Also, the Senior Center is right next door to Appletree Court. You can also get your hair done there and they provide transportation for their residents if they want to go some place. They have lots of activities there, Chapel, a place for physical rehab, etc. I'm so glad my friend stays there.Im Anonymous

Home instead is an A+++ organization. The absolute best home care company I have encountered. I've been using in-home caregiver services for 8 years to help me care for my wife. We went through 6 different companies between 2013 and 2018 and we always had the same problem. We could not get consistent care. It was rare to get 6 months of continuity from an individual and when someone called in sick I had to take off from work to fill the gap, which is fine, but I need to work. We interviewed Home Instead in the fall of 2018. They assured me that they would have my back. WOW! They weren't joking. In the 2.5 years we have utilized Home Instead's services, they have been there every step of the way. They always have someone at the house at the specified time; no matter what. They take wonderful care of my wife, and they do it with a smile and a great attitude. Home Instead has taken the worry out of who will take care of my wife when I work. I highly recommend Home Instead to anyone looking for home care solutions.Steve Vaughan

I am able to work as much or as little as I want. I have the flexibility that I need. I have done caregiving off and on most of my adult life. I had home daycare for years, worked in nursing homes and assisted living. We took my mom into our home and cared for her almost 7 years. After loosing my mom, I was ready to return to work but I didn't want office work again. My family suggested I continue caregiving. We had custody of 3 grandchildren and flexibility was important. Home Instead has given me just what I needed. My clients are very special to me. I treat each on and their families with love and respect, giving them the best care I possible can. Each client is fitted to me as the office staff work to make that possible. If I have questions or concerns, the staff is there for me for my well being, physical and emotional. I also get training aids to try and help with any possible situations that I might have come up.Darlene Carter

We had researched a number of companies to provide care for our 88 year old home bound mother and found Home Instead. Our very first contact was with Gianna Loftis who listened to our needs and established a 24 hour a day schedule. During the first week of rotating through several wonderful people, we were able to find a perfect fit that met our ongoing needs. Over the course of the next several weeks the team met all of our requirements and provided our mom with loving and attentive care. While they have many great employees and admin staff, Nicole on the admin side went above and beyond for us. On the caretaking side, Crystal and Raegan went above and beyond for us and we truly feel like they have become a part of our family.Nicole Arata

My wife & I are extremely independent people so realizing and admitting that we needed help with just day to day things around the house was just a terrible moment for us. I'm wheelchair bound with degenerative arthritis and Parkinson's disease doesn't help matters. My wife has bone-spurs in her feet and recurring cellulitis making it very painful to walk around. Despite our physical issues, on good days I can go out chop wood for our fireplace and do quite a bit, but those good days are getting farther and farther apart. When I emailed BrightStar Care I was just wanting someone to help out around the house. Sherry (RN) came out and went through a questionnaire and I told her everything. She was very understanding and compassionate and that made things much easier. I did get to meet the owner briefly and he is a soft-spoken guy that just exudes caring. Between him and Sherry they sent out this wonderful and enthusiastic young lady that just takes care of SO much, even things I would never ask people to do, like installing a new toilet paper roll holder in the bathroom. She has a great sense of humor and a strong professionalism that is hard to beat. I can't express how happy my wife & I are with everyone at BrightStar Care and how they turned a very embarrassing situation for us into a very appreciative and personable experience. Thank you BrightStar Care!jaspr1999

My experience with BrightStar has been wonderful. The owner has always been very attentive and helpful in scheduling caregiving and following my urgent requests in a timely manner. The staff and nurses have also been kind and helpful. In particular, the Director of Nursing, Shari, has always been responsive, attentive, kind, and helpful in meeting my dad''s needs (and providing useful recommendations). I love the whole person treatment approach, understanding, and prompt communication of the staff. My dad's caregiver, Domingo, has done an amazing job taking care of my dad and is a true professional who strives for excellence! He has been a blessing to my dad and I. He is friendly, kind, compassionate, considerate, flexible, and extremely thorough in the details of my dad's care (which is very important to me and he is someome I trust with my dad..which is so hard to find). He consistently goes beyond and above his duties/expectations to provide great care! Domingo has a great sense of humor, has great rapport with his clients, is well-liked, and builds a genuine relationship with them. My dad trusts him and enjoys spending time with him (i.e., besides the daily routine he makes sure my dad exercises, laughs, plays pool/chess/cards with him etc.). Five stars and my highest recommendations for BrightStar caregiving!!!Marylyn Sines

I would like to share with you the two things that matter the most to me when I think of this agency; My experience with BrightStar Care Denton agency and staff and also how this agency has benefitted my family. I knew about BrightStar because I hired them in Houston to assist with care of my parents in 2013 through 2016. I loved how they vetted caregivers, how they trained them and the high level, consistent professional care and support they provided. They kept their word and provided the ability for me to manage their care from Dallas, giving me peace of mind and providing Mom and Dad a strong sense of autonomy. I was glad to find BrightStar, Denton, and owner, Vamsi Dodla, for my own needs after a recent serious injury. His professional caregivers have helped me get to rehab and doctor’s appointments. They check in for a covid screening before they come to my house. I have found them to be as capable as the team in Houston. My daughter has been especially comforted knowing they are there for me as she lives 150 miles away. The benefits of using this agency are many. You will not be disappointed if you hire them. You could not find a more accommodating and kind owner.Carol Carter

Visiting Angels Denton has been so wonderful to me. Since joining the team I’ve met the most lovely coworkers. Amanda the HR relations in charge of hiring is wonderful she made the transition from another company for me a seem less and stress free experience she took the time to ask what hours and schedule worked best for my life and family. Craig the owner truly cares about his work team and honestly treats us “angels” like family from asking how our day is going or how to better improve the work life balance what could they do to make our day brighter…. They go above for us in every way. Craig cares for his angels like we are his extended family. I’ve been blessed to join the VA north Dallas Denton McKinney team and it’s made me excited to come to work again where I’m treated like an integral member toward their success and not just another number to add to a work roster. The work culture is top tier! Id highly recommend the company for their level of care and empathy toward all the team, caregivers, as well as clients. When I say Visiting Angels has been a blessing that’s an understatement they go above and beyond for their patients in many ways. The edification from upper management it’s constant love and encouragement. Work is enjoyable. Empathy, compassion, trustworthy, top level of care. If I could personally thank Jayson, Drew, Amanda, and Ashley for such a warm welcome I would. I’ve worked in home health for 10 plus years and this is the first company that has made me feel like I matter. Making a difference one caregiver and one client at a time is their motto. It’s a blessing to be apart of this angel family.Rebecca Jackson

Been working with Visiting Angel Denton TX for about 5 years now and I've never seen a reason or cause to regret it. Working ethics with staffers is a remarkable experience so far and I've made lasting friendships over time. Concern over care givers and clients is so genuine the clients won't stop referrals whole care givers like me always look forward to working with everyone. Management is so professional and full of empathy for everyone working out for them. I still look forward to working more promising years with Visiting Angel Denton TX.Adenike Adebesin

I have worked for Visiting Angels off and on for about 4 years. It is a great company to work for. They are great at matching you with a client that you will be comfortable with caring for. The staff is awesome, willing to lend a helping hand, and resolve issues in a timely manner. There is always PPE available and snacks when we stop in the office (lol). The energy and vibe in the office is very welcoming too😊 My overall experience has been very good.Kanita Livingston

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez