20 Best Cdpap Programs In Dayton, OH (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My experience with Home Care Assistance of Dayton was horrible. I would not recommend this debacle to anyone. I asked Hospice who had recommended them, to remove them from their list. The aide they sent out for the first and only night to stay with my bedridden mother that had terminal cancer got her out of bed and put her on the bedside toilet. I know because I could see the skin cells on the seat that she had begun to shed that week. The bedside potty had not been used in months. I called the case manager and she had no solutions, only excuses. I had to threaten to call my lawyer to get one of the owners Mark Febus to call me. He called form his car, it was so important to him. He also offered no solutions and did not offer to investigate, just assured me the caregiver sent out was very caring. So, she must not have been trained or instructed on the level of care my mother needed. My mother was in pain at home for 4 days after the incident and went to Hospice to await death on the fifth day following the "trusted" care they provided to my mom. She died 9 days later at the Hospice facility after having to be so heavily medicated that we never got to speak to her again. Mr. Febus even tried to blame it on my mom for being out of her head. She is the patient, the caregiver should have known better but the management did not make sure she had the necessary information. There is no recourse for terminally ill patients as you cannot determine when injuries were sustained and in my mother's case, we couldn't even get an x-ray if we wanted one. I did call my lawyer. These people are incompetent and insensitive as well as negligent. I give them 0 stars but I had to choose 1 to get the review postedWendi Merrill

Home Care Assistance of Dayton has been an amazing place to work. Everyone in the office not only cares tremendously about the clients and their well-being, but they care tremendously about their caregivers as well! Any time you have questions, don't feel comfortable with a situation, want more training, etc., they make sure you are taken care of. They also make sure you are recognized when you are going above and beyond for your clients. I am so proud to have been part of the HCA team due to their great emphasis on the best possible care for their clients. As an employee, I have learned so much from working at HCA. I have learned so many valuable skills to transfer into my future career as a nurse, and have built wonderful, unforgettable relationships with so many amazing clients. I highly recommend HCA as a place to work for anyone who has a passion for caregiving and working with the elderly. I truly believe there is no better company in the area!Kyli Pytel

Working with Home Care Assistance of Dayton these pasts three years has been a very rewarding experience. The team is great, they work on matching you with the right client so both parties are comfortable. The training is easy to understand for both workers and clients, and retaining is available when you need to brush up on your skills or simply have questions they are there with an answer. There is always someone on the 24/7 emergency line to help you as the caregiver and if need be, there are extra resources to help you personally adjust to the demands of your job and the specific need base of your client. Overall, being here has been a life-changing experience.Abriana W

Made the entire process comfortable, relatively EASY, safe and nice environment! Can’t really say enough good things about the whole experience! If you are turning 65 this is where you want to be 3 months before that happens! Any and all questions answered with complete intelligence and in a way anyone will be able to understand… Choosing the Medicare plan customized to your needs is EASY here!!! Trust me on this and I worked in medicine 17 years! This is where you WANT TO GO FOR GUIDANCE AND TO SIGN UP FOR THE RIGHT PLAN FOR YOU !!!!Joni Scharff

I recently met Chris, who was recommended by a friend, and I’m so glad I did! I was so confused by the process of picking a plan for Medicare. He came to my house, explained everything in a way that was easy to understand, recommend several different plans & explained the pros & cons of each. With his expert help I am confident I picked the best plan that fit my needs perfectly. I have recommended him to several friends who plan on using him to help them thru the maze as well.M Miller

I felt so luck to have found Chris and Medicare Planning Of Dayton nearly by filling out a request card at Kroger. Chris initiated contact in a timely fashion, and always made time to accommodate our schedule. He was so very helpful with his knowledge if and expertise in the various Medicare plans. Without his prompting i never would have signed up in such an efficient mannerr nor on time! I would recommend Chris Curtis to anyone beginning the Medicare process!Debbie Waltz

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Our family is deeply indebted to the caregivers at Golden Heart Senior Home Care. When my mother's dementia and personal care needs became more than my dad could handle, we thought mom might have to go into a nursing facility. The Area Agency on Aging recommended we call Golden Heart. After meeting Jessica and discussing my parents' needs, we decided to give home care a try. My parents loved the caregivers, all of whom made their lives so much better. When my mom took a turn for the worse, Golden Heart assisted us in arranging in-home hospice care and supported both us and the hospice nurses in giving my mom the best possible end-of-life care at home. Now that mom is gone, we are enthusiastically continuing services for my dad to help with companionship, light housekeeping, meal preparation, assistance with appointments, and more.Paige Davis

Golden Heart in Dayton does an outstanding job. Their leadership and caregivers work to figure out what a client/patient needs and then deliver care in a kind and courteous way. It's not easy trusting your loved one to another for their care, but Dayton has the experience and proven policies, procedures and technology in place to deliver the best care. Caregivers are experienced, fully vetted, trained and care about their clients. They build relationships with their clients where they are considered family. I highly recommend Golden Heart in Dayton!William Mattle

Golden Heart of Centerville came to our rescue when we desperately needed immediate care for our Mother. Kudos to Becky, Kalani and Carmen for their dedication to ensuring our Mother was well taken care of during a very critical time in her life. They are extremely professional, caring, flexible and went well beyond our expectations. We could not have managed through this without them!!!Janice Smith

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

I first got Comfort Keepers to come and help take care of my wife Mary early last fall. They have been wonderful, and I could not have made it without them. They have always made sure that I had the help I needed when I needed it. The care givers have been well trained and willing to do what I wanted them to do. They have all been good, but some have stood out above and beyond what was expected. When my wife passed away this summer, Kathleen was here and sat beside the bed until the end. Then she stayed past the end of her shift until the funeral home was finished and everything was taken care of. Another outstanding care giver is Marianne. After starting last fall she paid attention to how we did things and what went where. She was so good that after Mary passed, I kept her on to help take of the house and I still have her. We talk about what needs to be done and she takes it from there. She helps with cooking, cleaning, cleaning out closets and cabinets and even going through old pictures; anything I want done. She has become a good friend and has helped me adjust to this change in my life. Comfort Keepers is the best!David Albrecht

My mom is a caregiver for you guys. This weekend was really tough on our family. She disappeared after she left her clients. All to find out she ended up in another state. Doesn't remember a thing. I called the office to confirm my mom got off at her correct time. Stayed in touch with all the ladies at the office. The next day my mom called them and told them she was in Indiana. So the ladies and I drove there to get her and her vehicle back safely. They went above and beyond the call of duty to help out a fellow coworker. You are all amazing and gracious to put yourselves out there and help one of your own. This is few and far between any job to go to this extent to help someone. Thank you call so much!!Abby Crager

Our family has been receiving care from Comfort Keepers for almost two years. In that time my parents have received excellent care, and my siblings and I have the peace of mind that someone will be there for us when we need them. We have had times where we needed to increase care immediately and they have always come through for us. Having been with them for this amount of time we have worked with several caregivers who have become a trusted part of the care team. The response from the scheduling and administrative team has always been prompt and pleasant as we have needed to make many changes from a few hours a day to 24/7, and back. We are very appreciative of all that they do for us.Beth Wright

Our dear mother was diagnosed with dementia a few years ago. As a family we made the commitment to keep her in her home for as along as possible. This led us to seeking out a good home care provider. We researched several in the area and finally decided on Touching Hearts. Kelly George, the owner, was knowledgeable, compassionate, and became part of our “team” to keep mom safe, healthy, and happy. We have been blessed to have competent, caring home health aides who have basically become family members. I want to acknowledge the Touching Hearts management staff as well. There were numerous times that we had to change schedules, add shifts, etc., and every time they were accommodating and took care of everything seamlessly. Because of Touching Hearts, our mom is still in her home and we are forever grateful. Monique HobbsKeith Hobbs

I've been working for Touching Hearts at Home for almost a year now. They are a wonderful company! the line of communication is great and is always open for any questions or concerns. Having two small children and a husband who works 60 hours a week means my schedule is tight. The office staff at Touching Hearts is very understanding of this and works around my schedule making it possible for me to work too. Doing in home care has been such a great experience for me, Just knowing I'm making a difference in someone else's life is so rewarding.Amanda Duvall

I've worked at a couple other Home Care Agencies in my 15 years of service , and I must say Touching Hearts is the best , I've met some wonderful people , from my co-workers to my bosses , they really do care about their employee's and their clients and that's the reason I have chosen to stay with them , They fit Care givers with clients very well and they are always there to help with what ever the need is , I have finally found the company that cares from the heart , and I am blessed to be allowed to work for them….Debra Fugate

The company has not done a follow up since I started with them, and the aide seems very nice but has no clue of her responsibilities. A manager said the aide comes highly recommended with great revues. The aide says she’s been with the company less than two weeks .she thinks her job is to sit and watch tv.Brenda Barion

I have nothing but the upmost respect for the care and compassion that their staff showed my mother. Senior helpers really knows how to do their job and remain caring to the needs of the client. I just want to say thank you to all who worked with mom I know she enjoyed you all. God Bless Anthony prater.Anthony Prater

I am very happy with all my caregivers. They help me in many ways. Recently we have been trying to get rid of dust due to my allergy. Everyone has been helping get dust out of every nook and cranny in my house. They have been working hard in addition to getting my meals.Jean Wagner

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

I wanted to share my gratitude, and recommendation of another locally owned small business, the Visiting Angels of Dayton. Several months ago, my wife & I planned to attend a Celebration of Life in Creede, Colorado, for her best friend who passed away last year from ALS. She was a very close friend of mine, as well. A 5 day trip. …However, I have been experiencing some medical problems lately, and 8 hours in airports & airplanes, & another 6 in a car made it impossible for me to go with her. I met one of the co-owners a year back, so we called them. They sent over a Care Manager, who asked lots of questions to make certain they could help. …Despite the short notice and short term, they sent over 4 care givers for the 5 days to watch over me from 3-10 PM, my potentially most dangerous times. J,E,A & K were not just professional, but delightful people to visit with. …Sure enough, 2 days before my wife was due home, I stumbled and fell about 8 PM. My Angel was there in 2 seconds, made sure I hadn’t any serious injuries, and got me a pillow so I could take my time getting up off the floor. I cancelled the 911 call from my pendant. Just another nasty bruise, but had it been worse, she was ready. You don’t have to be senior or elderly – call them if you need any help !Tony Vasilakis

After working 20 plus years for the US Air Force at WPAFB I retired from there and gained employment with Visiting Angels. This is thus far my most blessed job to have. It would be nice for the company to check out the Veterans Association to see if we could partner with them in sending Visiting Angels there as well. Among other things, care giving for our seniors gets me out of the house and keeps me motivated. I sincerely enjoy my visits with clients. I enjoy care giving and doing things, such as, cleaning house, shopping, assisting with doctor appointments, playing board games, taking them out to eat, and just being a companion in general. It gives us care givers such joy being their "Angel". Visiting Angels is a great company to work for. This company teaches us many skills and the travel isn't bad either. If you enjoy new meeting and interacting with new people this company is for you and always there for the employees ready to lend a helping hand. The office staff are very pleasant as well, they truly appreciate their employees. I just love my job and helping others!Glinda Rankin

Visiting Angels of Centerville has been great to work with from the start. They have been instrumental in my mom being able to stay in her home as she wanted, and we wanted for her. I believe they offer more training than the average companion care provider, and they are continually improving benefits for their employees. The founders got involved in this business after caring for their own family member at home, and realizing first hand what that entailed. We were impressed by their story and their sincerity, more so than other companies we had interviewed with. They truly care about their employees and their clients, and treat all like one big family. If you are even considering home assistance for a loved one, you should at least have a consultation with them and find out how they can serve you!Katy Sjostrom

I’ve had Direct Care for over 3 years now and I have no issues with them whatsoever. They address my concerns immediately, they call me to make sure I’m okay with the service and to make sure I’m getting all the care I need. I would recommend this care agency to EVERYONE. I’ve had a company asking me to switch and I’m like NOPE! I’m comfortable with this company and they will answer all your questions that you may have. If your having trouble with documents they help you and direct you to the right place to get them filled out. Direct Care is definitely the best.Carmen Soto

I’ve been with direct care for about five years and it’s been a very good agency I’m in the CDpap program and my child works with me he loves it he’s comfortable and in the same home that he works in and he takes care everything he has to do. The staff is wonderful they understand you they help you with whatever needs to be taken care of the nurses give you the monthly core to find if you OK you need any kind of help any anything Nino that you need they also have some other people from outside contacting you for any kind of help.Nereida Martinez

Direct Care is a very reliable and caring Company. My daughter Cheryl assists me 4 days a week. Direct Care really help us with information and their care Managers calls frequently and checks up on me to see if I'm okay and keeping up with my doctor and yearly appointments and how I'm being cared for in my home. I recommend Direct care to anyone who is in need of assistance and want a family member to take care of you. ❤🙂👍 Ms. Eartha Smith c/o Cheryl Smith-DaughterCheryl Smith

Spotlight – Home Instead Senior Care Often times companies have “Tag Lines” that seem corny or out of touch, NOT David and Brenda Roediger’s locally owned company, Home Instead Senior Care. When they say, “To us, it’s personal”…..they mean it! Their phones are answered 24/7. This is Home Instead’s 10th year in business. Prior to start up, David’s resume looks like a who’s who in large area employers with stints at Reynolds & Reynolds, Lexis Nexis and NCR; holding sales positions with all of them. He had chance to re-locate but decided to stay local to look for franchise opportunities. While attending a tradeshow in Las Vegas doing research, a co-worker that attended with him had a stroke. They needed a caregiver and a current competitor was hired. This chain of events inspired David to get his footprint in the non-medical home care industry. It only seemed natural due to Brenda’s background as a nurse in long term care. She started out part-time while still maintaining her full-time nursing position but after a year the business has grown so much that she came in as CEO and dedicated all of her efforts to “Home Instead”. Together they have built the largest, non-medical care company in the area. This is not surprising if you consider their background partnered with the largest franchiser of its type in the United States. To ensure the highest quality service they have partnered with J.D. Power and Associates. This outside, 3rd party company routinely surveys caregivers and clients alike. To continue their fast-paced growth strategy, David looks to the retirement community for referrals since they had a natural synergy with places like this. They are literally the next step in independent living by supplementing the care given by local facilities like Bethany Lutheran Village, St. Leonard’s and Sterling House. All involved in this alliance recognize the win/win in this relationship, especially the client. “Home Instead” currently employ 240 caregivers, leaving them poised to continue moving forward, maintaining their spot as the leader in this local marketplace. They attract the cream of the crop in potential employees because they offer such an attractive place to work. With no medical experience needed, comprehensive training and support, strong earning potential, wonderful support staff that are easily accessible and ongoing world-class training to help employees best handle every situation, they attract elite caregivers that truly have a passion for seniors. So if you know a senior that is looking for someone to offer companionship and conversation, monitor diet and eating, play games and cards, record family history, rent and play movies, assist with laundry and ironing, change linens, escort for shopping errands and assist with pet care make sure you send them to “Home Instead Senior Care” and make sure to tell them that Greg Fay sent you.Greg Fay

Home Instead allowed my family to help my father achieve his wish to die at home, peacefully, safely and knowing that he was loved. In the last months of his life, Home Instead played a vital role, providing 24-hour care for my father who suffered from a difficult long-term illness. The care givers were kind, patient, trustworthy and responsible. They worked closely with our family to ensure my father’s care wishes were carried out in every detail. Angie Balderson, the leader of the team for my father, was a very pro-active communicator, highly professional, and very empathetic. I recommend Home Instead highly.heather nevin

Home Instead was recommended to us by a hospital social worker because we were very unhappy with our first agency. We are so grateful for the recommendation because we found Home Instead to be very professional and all the staff from administrators to care givers were consistently friendly, capable and caring. They were able to add care givers as my mom's needs increased. Mom felt safe and well cared for , we were very happy with this agency.Janie