20 Best Cdpap Programs In Cleveland, OH (2022 Updated)

I had a total hip replacement surgery this past June. It pains me to read the bad reviews about C.C. as the doctors there literally " gave me my life back". I am very healthy otherwise but had very advanced osteoarthritis in my right hip. I was not able to walk without a cane and was in 24/7 pain for over a year. Dr. Nicholas Piuzzi in the orthopedic department was amazing as well as his staff. I was discharged 25 hours after surgery. I live in Erie, and the hospital set up my home OT & PT. My recovery has been much quicker than most over 65 and I attribute most of it to the surgical procedure. (minimally invasive robotic assisted) and the high skill of the doctor. I don't know about any other departments, but I was impressed with the skill and compassion and attention of all the departments. Did I come across someone having a bad day, sure, but I don't feel that's a fair assessment of the overall facility and staff . You are also sent multiple surveys to report rude or dismissive people. Overall I highly recommend Cleveland Clinic. My husband has an appointment in another department soon and I expect we will receive the same exceptional quality of care I received. My whole family in Erie goes to the Cleveland Clinic.Louise Zimmer

This is one the best medical facilities in the world. My parents loved the Clinic and I have doctored there for about 60 years. My wife is currently doctoring there. You are treated well by everyone there. If an employee perceives that you may be lost in this huge institution an employee including the doctors themselves will direct you or guide you to your destination with a smile. They have their own sworn police department so you feel safe anytime you visit their campus. Lots of gorgeous outdoor spaces and huge hallways inside so it feels like a mall with shops, restaurants and other facilities. Very efficient scheduling. In one 7 hour day my wife had three diagnostic tests and saw four doctors. Check out the menu if you are a patient. Not your ordinary hospital food. How about that tunnel leading from the parking garage to the Miller building.Thomas Bowen

Absolutely the worst. Zero problems with Dr. Mangie but as soon as I was switched to Dr. Ku, nothing but problems. Jen from surgery scheduling is incredibly rude. She will constantly reschedule your appointments without confirmation because there are more important patients. She acts condescending when you can't drop your job to make it to the same day appointment she set up after the hospital forgot yet another test needed for surgery. My mouth is pouring blood every day & I've repeatedly been told that there's nothing they can do but apparently wait months for treatment. Completely incompetent staff. Very clear all the money goes only into making the building look nice.Ashes Nicole

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My mom was in the hospital over Christmas. We were overwhelmed by her condition and concerns for her long-term care. A nurse case manager gave Bob my contact information. He called the very next morning, while we were still in the hospital to ask how we were doing and learn about my mom’s situation. Bob was highly responsive and willing to work with our changing schedule. Bob and Kevin came out to the home and were extremely kind and compassionate in developing a plan of care for my mom. Kevin graciously listened to all of our concerns and gave helpful recommendations. We were able to start home care very quickly which gave us peace of mind. Most services were not available/responsive over the holidays. Amada was the only company that took the time and care to address our needs which brought us great comfort during a very difficult time. Cannot recommend them highly enough!Molly Schmiesing

This company has been an absolute blessing to work for. Kevin McLaughlin and Bob Mikolich are so caring about not only the clients and their families but also the caregivers. I personally have never dealt with better supervisors that truly care about you and your personal life. All of my coworkers that i have had the pleasure of working along side are the peak of caregivers in this area. It truly is like having a family at work! We provide everything not medically related from short term and Bernd companion sitter services to keep your loved ones occupied while away from you, to long term care including light housework, cooking, and general care and companionship for all your loved ones.Nora Bartee

Mom is 90+ and wants to continue living independently. Amada was recommended to us and mom couldn’t be happier. They found a good match for her and she now has a companion coming in a few days a week to interact, do crossword puzzles, make meals and help with light chores! The difference in mom’s attitude and overall well being is amazing. We would recommend Amada to anyone looking for additional support for a loved one! The administrative staff is caring and easy to work with, they made this next step transition for mom a smooth and happy one. Thank you Amada!Robert Jarrett

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I have been using Right At Home for about 1 month and I couldn't be happier. The office is extremely professional, responsive and understanding. They are so accommodating of our light hour needs (3 days a week, 3 hours a day) and they are very affordable. From my first call with Shalom, I knew I would be in good hands. He asked very detailed questions about my family member which gave me the confidence that he cared about us and our needs. He found the perfect match for my family member, who has a unique challenge. Joyce (our Right at Home companion) is kind, helpful, and professional. She cooks, picks up the apartment, does laundry and runs errands. She is so friendly and patient, even during trying times. I feel so lucky to have found Right at Home. Finally, someone I can trust for my family member!Cate K

I have had the pleasure of getting to know Shalom and the Right at Home team for the past few years. Shalom is full of positive energy and I have been impressed at the personalized care they provide to their clients and their families. They were very responsive when contacted and are very trustworthy. They were my first call when planning future care for my mom who suffers with Parkinson’s. My siblings were happy to meet and talk to Shalom about our options. I highly recommend Right at Home!Larry Lesiak

Shalom and his team have been a huge help in allowing my mom to remain in her home in Euclid. The office team is always responsive to our needs as they change over time. A huge thank you to Pam and Joni, our primary caregivers. Very reliable and caring. I have learned a great deal about elderly care from both of them. So not just their presence, but their experience in the field has been invaluable in making this new phase of life the best possible.Betty Bidwell

Home Instead has been providing in-home services for my 89-year-old father for over a year. From the first time I contacted Home Instead, they were immediately responsive to my dad's needs and have provided a caring team of dedicated professionals . They are very reliable, and in more than one instance a caregiver has volunteered to work a double shift when severe weather or other circumstances made it impossible for another caregiver to cover a shift. The administrative team and management are pleasure to work with. I would highly recommend Home Instead for in-home care giving.Susan Gerber

The staff has Great communications and always approachable. Open Door policy. I like the way the Home Instead engage employees through their social events. Home Instead offer many training classes to keep employees up to date and also to develop different skills. Home Instead understand work life balance. Like I mentioned they live by the an open door policy. Let them know and they will work with you to get the right schedule to fit. I am Happy to work at a Great Company as Home Instead Senior Care. NatalieNatalie Johnson

Home Instead has provided personal care for my father, Gene, for over 3 years. Home Instead has provided the skilled, caring, consistent caregivers essential to caring for him in my home, even as his needs have changed. Our caregivers add so much to his life, in addition to caring for his daily needs. Our caregivers and schedulers do an amazing job making sure we have the help we need. I highly recommend Home Instead.Gene Filipponi

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

The entire staff helped tremendously with my father's care. Jim is certified in Alzheimer's and dementia care and took the time to sit with our entire family a provided a great deal of information, knowledge and tips on care as this is so overwhelming. Helped get us connected with the VA, as dad was a vet and also provided other community resources to lend assistance. Aides who care for dad are truly a blessing and mom is much less stressed. Highly recommend-they're GREAT!Jim Szabo

This was the first time we had tried in home care for my mom. They made an experience I was nervous about, a huge relief for my family. Setting up the care was easy and I knew from their knowledge that my mom was in good hands. We received amazing care from the nurses, communication was easy so we knew what was going on at all times and everyone was so friendly. I will use them anytime the need arises for vacations or just a caregiver break.Niccole McEwen

Undoubtedly would recommend to any individual in need of their scope of services. Exceptional customer service in all aspects. The best company to use by far in Northern Ohio and top notch quality in any category you can think of! The staff are superb and efficient and have been helpful beyond measure with my Aunt Betty Lou and Uncle Jim! The best!Tierra Thompson

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

The greater Cleveland food Bank is a wonderful place for people in need of food assistance, EBT assistance, any kind of rental or utility assistance. Very helpful people. Work closely with the national guard, that is a big bonus for both the greater food bank and our servicemen and women. Hands down one of the biggest organizations here in Cleveland that reach out to the community to help those in need. I've had nothing but positive interactions with the organization and their staff. Big thanks to everybody involved with this.Theodore Shaughnessy

For trucks use address: 884 E 137th St Cleveland, OH 44110 From I-90 take exit 180, turn on E 140 St go straight, go under railway overpass, right after overpass turn right on Aspinwall Av, go straight and make left on E 137 th St,(last turn), on right hand side you’ll see huge warehouse. This is new building and Google maps doesn’t show it on the map. My appointment was at 09.00 a.m., door was given immediately, everything took about 2 hours. Easy in and out. Big lot.Evgeny P

What an amazing place! I had the best time volunteering at this food bank. So much so that I want to make it a regular occurrence versus an annual one. I appreciate the work they are doing and it was a blessing to be a part of serving others!! I appreciate how well organized the staff ran things, how clean their facility was, and the overall work they do! I danced to some old school while I worked and that made the experience that much more enjoyable!Frankie

I work with a group of folks who do CDPAP work. I have dealt with several folks at this company and everyone has been incredibly helpful, professional, and responsive. I work most often with a gentleman named Rocky and I have never, in my professional career, worked with someone as responsive as he. I am so very impressed with his response time to any questions I may have and if for some reason he doesn't have the answer he will quickly find it. Out of all the agencies I've dealt with for home health and CDPAP, I would wholeheartedly recommend working with Maxim. They are amazing to deal with! Thank you all and especially thank you to Rocky!!!Patricia Humm

I am currently working for Maxim healthcare and I also have many years ago. The reason I returned is due to the wonderful opportunities and great pay they offer. I love trying various positions in the nursing field and the staff is always eager to assist me with any concerns or questions I may have. I have worked with Jillian and Joe and have nothing but great things to say about both of them. I strongly encourage any nurse looking for a great healthcare agency to try Maxim. They also offer travel positions as well that I am hoping to try in the future.margaret bruso

I am currently involved in CDPAP for a family member, and chose Maxim to manage the hours/payroll. It's been about a year and a half, and I am very happy with them. They have been so helpful with returning phone calls, emails, and answering questions immediately. I especially want to thank Rocky for all his help. Since this was a whole new experience for me, you have helped make the process easier, and I am very grateful for that. I very highly recommend Maxim Healthcare.Jennifer Fraterrigo

The Joseph home is where I'm at right now I thank God for this place for helping me out and for me to recover I thank God for leave me here and I thank God for brother will and Raven and Christina and all the workers who work here spell the place of healing understanding a move forward in my life thank you Jesus amenMarcus O. White Sr (Booboo)

I'm a former resident of the house and I can sincerely say the care and attention given to me saved me from depression! I am proud to be an alumni and visit often…david jackson

Real life angels run this 11bed godsend top to bottom tangible miracles i seen it with my own eyes absolutly amazing treasureMichael Fitzpatrick (Fitz)

I wish that I used the help me grow program when my older two were babies. Julie was amazing and she was right at the end of our time together I felt like she was more than just my help me grow lady I felt like she was my friend and she was definitely my confidant. They also bring supplies to you…including boxed of diapers!! Amazing right 😊 One of the biggest things I was blessed by was this past holiday season they choose- I think one family out of them all -to give a $200 gift card to and they picked me and I was so shocked and so thankful that someone just GAVE me something like that! it was no strings attached they just gave me the gift card and my baby had a better Christmas than he would have because this has been a really rough time for me and I wouldn't have been able to do very much for under our tree. I love this organization ❤️❤️❤️ thank you all xoxoAnn Marie Krystofek

It definitely deserves 5 stars easily for their services. But something needs to be done about the emergency # you can call a thousand times & maybe still not get through. Me personally called over a hundred a few times & got though just to be hung up on 3 different times so I called the other # the lady who I did get her name didn't want to give me a supervisor # at first until I wouldn't get off the line I told her there may be something wrong with the line.If I can get though, than it goes to busy SOMETHING'S WRONG WITH THE LINE.I said there may be other people out there that really needs this service as bad as me&not being able to get though So finally I got A a name to email someone about my concerns..So we'll seeEvette Parker

This place is wonderful, and is the only place I truly feel that they consistently treat their clients with respect (opposed to some other places around Akron I’ve tried). Peer support is an awesome service they’ve got and I also found an awesome therapist from them. Definitely give this place a shot if you’re needing some extra help!Nicole Bowman

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee