20 Best Cdpap Programs In Knoxville, TN (2022 Updated)

I've had a very positive experience working at DHCare while I take care of my father. My coordinator is Kevin, whose very attentive to detail and ensures that all of the admin formalities are completed efficiently. All of my enquiries get resolved immediately and he'll even give me a call back to explain as needed. I truly appreciated his patience when I first started and was getting comfortable with clocking in and out as Kevin would review my timesheets to ensure that everything was in order and I was doing everything properly. I look forward to a continued collaboration with DHCare.Vidushi Jain

I am getting service from them for almost a year , so far agency help me almost every step I need to get service from them from the beginning.Their agent Sayeda always helped me different ways which includes reminding me about timesheet submission and any step to take about patients service . Every time she calls me always she courteous and explain what steps I have to take . I appreciate their service and definitely recommend others to get service from them if they want . Md RahmanTRAVELERS NOTE

I was very much confused about choosing the correct company for my father’s home care services. However, that quickly changed when I spoke to Tuhfa, she was extremely knowledgeable, attentive and comforting. She literally walked me through the process as she promised when I first inquired about home care service. Tuhfa you’re so much appreciated and we need more selfless people like you. Thank you for explaining and being knowledgeable and reassuring we are at the right place.Jannatul Islam

I am so grateful and relieved that I finally found this company. All the other companies were either always making mistakes or not giving you the 100% performance. It had me very unhappy. But here with Abraham, he is definitely the best. He knows his work and makes sure he provides ahead of time. Very satisfied and pleased that I found the perfect one for me and my family. Thanks again.Lulu Bonilla

oh the frustration my plan was giving me for evaluation and I had no where to go for help. I did not know where to call and my plan name. They helped me. Very good people. They told me they will help. And they really helped too in getting my evaluation.Petter Jhon

The best thing about them is honesty. They thoroughly explained everything to me. I only signed up when I had full clarity of what I was getting. They tell you what you will be paid. No strings attached!Ella

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

Jeff and his team at AMADA are so awesome. They are easy to work with, they are very helpful in making sure you get the care that is needed and quick to respond to your needs. My dad needed more care that my sister and I could give and more than the Assisted Living staff could give. I called Jeff Pell and he came out, evaluated my dad, we agreed on a plan and they were up and running in a few days. The care needed increased and they were there helping and communicating and adding the needed care quickly. I really enjoyed getting to know my dad’s care givers and I know my dad really liked them and looked forward to their arrival. Thanks to AMADA my dad’s last months, weeks, and days were better because of their passionate, loving and professional care. Thanks Jeff and your team for making a very difficult time a whole lot easier. God Bless you all.Jeffrey Sliger

We enjoyed working with Jeff and the other Amada staff. Jeff helped us coordinate getting benefits approved under my dad’s long term care policy and worked with us to get the right caregiver in place. My dad and his caregiver became good friends during his time of care. He has since moved into an assisted living facility but he still keeps in touch with his caregiver regularly. We were pleased with the caretaking, meal prep, and light housekeeping services provided. This allowed our family to enjoy more conversation/visitation with him during our time together and gave us peace of mind when we could not be there. She was also willing to accompany him to medical appointments which kept me from having to take time off from my job. Thank you Jeff, Diane, and Amada!Larry Price

Amada is like finding a needle in a haystack when it comes to home health companies; They go above and beyond to set themselves apart, and give the care and attention to every single person the staff comes in contact with. The company doesn’t just value their clients, but they value their workers as well. You have a voice when working with Amada, and that is not something you can get with every company. Jeff has led an amazing team since creating Amada, and has truly changed the home health environment for the better. I whole heartedly recommend Amada for the care of your family member, friend, etc.Hannah Cobb

I have been working with SUNRAY Homecare since JANUARY 2019 and I like this Agency. The Supervisor and the coordinators are very Professional and always do their best to keep me busy with work. All i will state is keep up the Great work.RASHED RAHMAN

I like this agency very much coz all the girls are very helpful. Anytime I have any kind of question besides the services they are always there to help me out.i M very grateful to sunray cdpap.thank you all.No

if i were asked i would defo recommend this agency , very understanding , caring and trust worthy. they defo go extra mile to help you out not only for homecare for anything.Khalil Rahman

Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love one's in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love one's. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Maker's understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldn't be happier. Thank You Burd Home Care for such outstanding support keep up the good work!Ebone Cleveland

Sean Costello has been infinitely patient kind and alert for the needs of my mother and helping me be able to use the technology well. My mother has not been stressed or scared to have any dealings with him as well which is huge! She suffers from anxiety and thus nerves make comfort drop when she handles day today things. Sean has made it very easy for her which I truly appreciate. Nice job Sean we look forward to helped by you in the future. My mom and I are both Bible readers and teachers and you've done what people call the Golden rule Matthew chapter 7 verse 12 says do onto others what you would like others to do to you. Jesus Christ said that; You yourself are doing it. All the best take careTrevor Johnson

We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.Bill & Frances Furioso

Please be advised, if you or your family need in-home caregiver services in the East Tennessee area, West Knoxville to Oak Ridge specifically, then you must utilize the people at Seniors Helpers of Knoxville. These folk have provided considerate and cooperative help for my parents, where I could not. They are thoughtful, helpful, informed, and informative. I get comprehensive updates on the conditions of my aging parents so that I might better help or request help of Seniors Helpers in order to make my parents' transition into more comprehensive care easier on all the parties. I cannot say enough about the level of service that Stephen Cupp and his team and family(!) are willing to do. Above and beyond does not begin to cover to little things, and nuances that distinguish truly thoughtful caregivers, and this team has it all. My parents were fiercely independent, shunning family help, but Stephen and his team have helped us all realize and recognize the services that Seniors Helpers of Knoxville can and do provide. If you are in need of these types of services for your aging family, please call Seniors Helpers, they are the best in the area. Thank you, Michael CrehoreMichael Crehore

I couldn't be more pleased with senior helpers. We had a family emergency with both my parents and I was able to get the help we needed within two days. Laura, the lady who runs senior helpers of knoxville, just said to me "what do you need"? And then supplied all the help i needed.. I can't say enough about one of the caregivers, Janet. She has been fantastic, everything plus more than we could have asked for. She has been wonderful to and for my mother, who has demetia and can be hard to deal with sometimes.. All of the workers have been great though. I can't give a bigger recommendation, if you need help, call them.Kathy Boyer

Everyone from the company is very professional, but also very caring. They treat my mom and dad like family. They help clean the house and do laundry. I don't know what we would have done without them. My mom and dad needed 24 hour care and they were here for us. Janet was our first care giver and she was absolutely fantastic. She was at my parents house 24/7. Janet took excellent care of both of them until Dad was able to be taken off home health. I do thank God forJanet and Senior Helpers.Douglas Estep

I am so grateful for the excellent care provided to my dad by three different caregivers! They each stepped into a different challenging and fluid situation and they each beautifully managed things with grace and skill. I always knew my dad was in good hands and that he would get everything he needed.. Furthermore, I appreciated the gracious flexibility and understanding I experienced when coordinating times, days and duties over the phone with the administrative staff. Each time I got off the phone, I felt like ABC had completely taken the stressful load off my shoulders and that my dad was going to be cared for in a loving,, competent fashion. ABC deserves the highest ranking and review I can give. Thanks for being there for me and my dad!!Michael Hawthorne

I must express my appreciation to you for your help along with all of the office staff and our caregivers! We are so very appreciative for the care and concern shown to my dad and his wife. Sandra has been so patient and kind with the numerous texts I have sent her in recent days. You folks have been a blessing to our family!Cindy P

Andrew, Clay, Lynn and the entire team at Always Best Care take a compassionate and personal approach to caring for their clients. They are invested in the success of Knoxville’s senior health industry and consistently support area programs and businesses who serve our golden generation. I am grateful for everything they do.Claire Johnson

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I am sure I'm not the only one who has had problems with this company! The approval process was easy but .. but after that it went downhill fast. Getting my in home care provider approved was an absolute nightmare 💯 .( I have switched company's now ) . We quickly found the staff who we needed to communicate with to be very rude and difficult to work with .. over 30 days ago we incountered a payroll problem after a ton of calls and messages we were informed it would be a another 30 days or so to fix it !!! Hello new york state labor board !!! I will never recommend this company to anyone!!!!!!Dwyane Engle

Freedom Care provides an opportunity for family to take care of their love ones without the worry of strangers coming into the home. They are kind and very helpful on getting you started with the care of your loved one. Customer service is always available and professional at all times. Would defiantly recommend working for this company, especially if you're not able to work outside because of the need to care for a family member. Also, the pay and the benefits are great. Thank you Freedom Care.April Green

My experience with Freedom care has been Good. My Patient isn't necessarily my relative but as a friend who knows her heath history, let's just say we mesh well. My Coordinator is Awesome and communicates well. Although it has been only been two months, I don't think I'd hve a problem with them in the future. Everything is common sense but I do know that Common Sense isn't common to some ppl. I hope to get the chance to work with other Patients in the upcoming months.veronica nagi

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I am a professor and administrator at the University of Tennessee, with my elderly mother living in town by herself. The rest of her direct family live in the Northeast. She has a couple of close friends, but she has become far more frail, is on a limited, fixed income and is being extremely cautious given the COVID-19 pandemic. With my extremely busy schedule, I used to worry about her health, loneliness, anxiety and a gradual onset of dementia. Not any more; CAB has relieved me of those worries and improved my mother's state of mind, health and quality of life in ways I did not imagine when we began services two years ago. Between a dedicated, compassionate and responsive Care Manager, Traci, handling all of my mother's medication management, numerous doctors appointments and medical advocacy and a variety of Care Partners helping her with house work, going for walks with her, just checking on her or sitting with her making puzzles, CAB has become more than a lifeline; they are an extended family. CAB is unique in the home aging-well-in-place industry in many ways, not the least of which is their more flexible time scheduling system. The dedication shown daily by the founder and CEO, Mary, her executive team, the staff and the care providers shows in how organized things run and how kind and energized everyone is. The fee is inconsequential to the peace of mind CAB has given me. I now am able to be my mother's son, first and foremost again and she is able to be a happy grandparent to my two sons. I have no idea how we survived without CAB before.Daniel Flint

How can I even begin to express my deepest gratitude to Stacy Adelman from Care Around The Block – CAB Refereed to us by a legal team when we were having issues with my father and the hospital. From the moment I spoke to Stacy, i knew this was exactly what was needed. I was very inexperienced in the whole medical process and where to even begin. Stacy took my virtual hand as I live In NH) and began to walk beside me in this emotional journey . Her compassion, dedication, and communication to my dad and family was way beyond what I had imagined. She worked hard for my dad as if it was her very own parent and for that I will be forever grateful!!! Unfortunately my dad never made it out of the hospital to his hospice facility due to other complications beyond our control but right up to the very end Stacy was still calling the hospital to check on him. I know you were God sent Stacy Adelman and I will be forever grateful to God for you!! Thank you so very much 🤗Gail Cook

The most amazing place to work and feel appreciated. I have been an RN for 34 years and in all of those years have never said I will retire from here if I am able. I can say that here, I believe in our mission statement and all of our Core values that we follow and live by. Thanks Choices In Senior Care for loving this field as much as I do and allowing us to take such great care of our members and patients.Care Mgr8

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

I am writing this review with the deepest gratitude and respect for Visiting Angles in Knoxville, TN. I was having eyelid surgery and needed someone to pick me up, drive me and stay with me for the entire surgery then bring me back home. I do not have my own transportation or somebody I know who would provide this for me. Doing Google, I found a web site called Visiting Angels which I truthfully never heard of before. After a phone call, actually a number of phone calls with them I was told they could provide the service I was looking for. Speaking to two beautiful women LuAnn and Cameron I felt the stress lifted off my shoulders. These two ladies were completely wonderful understanding my situation. Their kindness, helpfulness and professionalism eased my nervousness and made everything right. They provided a vehicle and a driver. Here's where my Angel comes in by the name of Debra. Debra was the lady who picked me up, drove me and stayed with me during the surgery and then returned me home. Debra will forever be in my heart. She is a very special lady. Thank you Visiting Angels for all that you have done for me, you are indeed ANGELSEdward Dale

Our encounter with Visiting Angels began when our 84 old mother needed some assistance with laundry, changing the master bed, ironing and kitchen cleanup after dinner (when mom began to have increased fatigue). Dan, Lou Ann and Savannah were our first contacts. They became our friends right away. We liked their visits to mom's home to make mom feel comfortable with the angel she would have and to explain what they had to offer. Mom was a little resistant to having someone come in her home (esp her kitchen) but accepted the angel's help in other areas. When her angel was not a match, a change was made without difficulty. I think we appreciated that most of all. Mom is now in assisted living. Would we use Visiting Angels again? Absolutely!!Vera Sue Lepper

When my sister-in-law had to be admitted to the hospital in September, Visiting Angels came to look after my mother-in-law who has Alzheimer's and can't be left alone. They are the most caring and compassionate people I've ever met. Not only did they look after my mother-in-law, they kept in touch with my sister-in-law in the hospital to see if she needed anything. I can say Luanne, Dan, and the rest of the crew really do deserve wings: They are all true Angels!Patience Ismyvirtue