20 Best Vet Tech Programs In Portland, OR (2022 Updated)

"Technology"? I can't even do my homework in class!? The cpu keeps freezing up! Lost my assignment in the Microsoft Cloud ON CAMPUS! Technical support is one overweight guy always eating at his cpu. I had to wait until the end of the quarter to meet with an advisor to sign up for classes I didn't want. Now I got a teacher that I didn't want. Got referred to get help with housing, the guy at Mary's Place never called me back. It's more like a outdated community college. The campus security running around there think they the real police. Several minority students told me they were followed around campus by them. Covid hit and I'm getting pressured by a rude narcissist teacher to come to the school to withdrawal from class. Then when I was trying to get back into school nobody answered a voicemail or email. Only owed the school around $400, got a collections bill for $1,000+. The King County Metro bus doesn't come by the school that much. Your definitely going to car transportation. The staff is mostly nice & helpful for the most part. But some things need to be changed.Andrae Jones

I am a 55 year old returning student who attended a " Little Ivy " college in my first time around. My prep school was rated #3 in the US by Forbes.I have enjoyed some of the best educational opportunities that the US can offer. I have surprisingly found most of the instructors here to be very dedicated and qualified. Some stand out, some are better than others, but none are lemons.They compare fairly well , within reason, of the instructors I had at my elite schools.BTW, because the program I am taking is in high demand in the private sector, the government provides extra money for financially qualified students. I will go through my six quarter program at about 20% of the cost.I had no idea that the money is out there if you take the time to look. Do yourself a favor and get off the couch. I should have done this years ago.Fred Farkle

The building is nice, the atmosphere is nice. Most teachers are great and would like to see you be successful. The advising office is my least favorite because I am always continually being given incorrect information, information in which is very important to have. The advisors are sometimes very hard to get a hold of and some do not get back to you, and when they do they don't give you the information you needed. I have wasted a whole day and gas to go to appointments that I could have just gotten the information over the phone, or through email, the front office is touch and go as well. Other than that the school is nice, I'd recommend it, but make sure you get the correct information the first time and not when it's too late.Liz Brown

Don't ever go to this college. I was 19 in 1986 and they were supposed to give me my diploma. In high school I only had 2 credits to go. I was in the high school program. The school forced me to take out a lone at the end of the term, which I didn't get the money a state carectional drug cancellor got the money. Then I was told I was too stooped to continue college, So they kicked me out. I had 24 credits that I can never use and no diploma I had to get my GED when I was 30. Everything this college did to me was illegal and Everything the people who have tryed to callect the money has been illegally done a lot of them told me over the phone how the way everythig happened was illegal. The lone was 1,400.00 now it is 10,000.00. I have paid the 1,400.00 back many times they even took my boyfriends taxes when we first got together. I have proff but they keep equnoring it. Even the people who work for the collection agency's have told me what to write and send to get the issue fixed and they have no problem ruining a life. The school and the collection agaseys have broken the law and. I'm going to have to send all my evadence to Grege Walden and pray he will halp me. If you people were smart don't go to this college don't believe a word they say. It ruined my life. The college and bank both forged my name to different papers and the school broke a lot of laws. I was never to take out a lone legally. I didn't have no diploma, no GED, They issued the loan at the end of the term which I here was illegal as well. Don't be Nivea like me I had dreams and those people robbed them. I'm too old for dreams now.Theresa Moore

For the most part I enjoyed my time at the school. Beautiful campus and amazing instructors. The problem I have is with the Financial Aid and other support staff. I once watched them belittle a 4.0 student for attending school. They are completely disorganized and will lose paper work, and then charge you late fees when they fail to properly apply grants and aid. They are very rude to students who ask for help even going as far as tell students that the should drop-out. All-in-all if you are paying out of pocket and have several thousand a year to burn, its a great college. If you are use any sort of aid, be prepared for a nightmare and disrespect. All-in-all, I do not regret my choice of attending the school. The time I spend here was well worth the headache the Financial Aid put me through.Michael Isabelle

This place is not really a collage. You spend your money on a collage course and yet they play mind games and ditch you before you arrive on time to your class, You only waste your time playing their mind games and yet you find yourself abandoned after a few weeks realizing you have been cheated out of everything you worked for and your text books are really a sick joke with a lot missing pages ripped out and the book falling a part, and you find yourself heading to the local homeless shelter when no body is qualified for housing nor student aid. The place is really a complete rip offRoad Pavement

First off, it is an institute of technology, not a university. NASA applications say "Technology institute graduates need not apply." NASA isn't alone in this. I had 5 different advisors by the end of my 1st month. No one could be bothered. My final advisor was the department chair, and when he "helped" me sign up for 3 classes, 1 was class was held in Washington, and another class wasn't even scheduled for that term, so I was left with one class that term. The next term, like the term before, I needed a unique password to register for classes. Only problem was the only person who could give me the password, my advisor, was on vacation. I had to talk with his superiors to get him to reply to my email for the password. When he replied, he had an attitude. This kind of think happened in so many different ways, I just washed my hands of this school. It took them 3 terms just to get me my student ID card. Anytime I had a academic, not scholastic, question, it usually takes about 2 hours of being bounced around from building to building, often the same buildings, having to talk to the same people, because no one can be bothered. Eventually after the 3rd time of me coming back to someone to ask the same question, I'll get a big sigh and finally an answer.Tim DuDD

OIT is a great school of Engineering. Pros 1- Average students in the class between 10 to 25, so that is very good to ask and participate as well as most of the professors can easily recognize each student. 2- Reasonable professors. 3- OIT located in Klamath City which is small and cheap town. 4- Easy to get high grade if you do all your HW, NO absent , more participation. 5 – Library stuff is very helpful. 6- Safe and good place to study in. 7- US News classified Oregon Tech as one of the best five universities. Cons: 1- Library hours are very terrible. 2- Klamath City is not active city, after 7 pm every one dies. 3- There is nothing to do if you have free time except outdoor activities. 4- Heath Center is really wasteful.Mohammed Asiri

I've worked at four public universities across the country, and Oregon Tech has the most engaged and dedicated faculty and staff I've ever encountered. Students benefit from small class sizes and many opportunities for hands-on applied learning. Students I assist in Career Services are focused, dedicated and mature. The administration is proud of being career-focused but also recognizes the benefits of teaching soft skills. Oregon Tech is also increasing its emphasis on providing students with experiences that will translate to exceptional workplace skills, like working on cross functional student team projects. Oregon Tech is a hidden gem but the word is getting out.Jennifer Kass

I went to the campus that is located in Beaverton and they are a building off site of the campus but have a Transit center right directly across from the campus making it very convenient for anyone that would like to take that versus driving and paying parking however the parking was free for me that day the campus grounds are very clean and I felt safe by the security and overall feel. there was not a lot of people at all as they are being very very careful with restrictions on covid. I attended a class for testing on the GED and they were very careful to not expose or compromise anyone's health so be prepared and warned now to be current on their covid restrictions and policiesHeather Chick Hawes

It was such a beautiful day I had gone to Sheridan's Market. Which, I have to say, is one of the best places I've found in Portland since moving here 8 years ago. I decided to go and sit under the trees in the Park blocks. I read the first chapter of "The Body Keeps the Score" with the work book. If you know someone or you yourself suffer from PTSD. It is an amazing read and helps so much. Dogs were roaming though the park with their owners. Runners everywhere. Just overall an amazing day.Bradley Renfeldt-King

Graduated from here. If you’re looking to be competitive, def would not recommend the psych BS/BA program unless you’re ready to find off-campus opportunities. The instructors are variable, with limited on-campus opportunities compares to places like OSU/UO/WSU/UW. However, if you’re looking to transfer and complete your coursework and get your degree, this option is fine.Michael Demi

The teachers are great and the campus is nice but trying to get financial aid during COVID is impossible. The financial aid advisors are rude and don’t seem like they want to help you at all. Just because of this reason I will not be recommending MHCC to any of my friends and would suggest to go to Clackamas Community College where they are much, MUCH more helpful.Dima Poperechnyy

You have to take the bad with the good. There are some great people who work for this school, then there are people who could care less bout you and your education. They make you jump through hoops and pass you around with little to no help. This has been my experience so far, passes around to at least 3 advisers in one month with little to no contact.Tia Intoku

I've been coming to the "Mount Hood School of Cosmetology" since 2012, because I've a good head of hair to volunteer to these students for practicing and honing their skills! Always an incredible experience, and I love the relationships I've been honored to participate in between instructors and students! 💖😎🤗James O.

As an adult student using the GI Bill, I think this was the perfect way for me to get back into the swing of college again. The instructors are way overqualified in most cases, and I think it is shameful that most of them have to work at multiple colleges in the area in order to pay their bills. The cost for students is a great value. The buildings have all been updated and I think are great. I really enjoyed coming here. I ended up with 2 associates degrees when I left here. The cafeteria when I was here was not good. Horrible food that was too salty for the most part. The section that helps Veterans maneuver the funding was questionable at times, but the area for Veterans to hang out or study was pretty darn awesome. Parking can be tight depending on the time of day.Andrea F

The Oregon City Campus is beautiful! The one stand out regarding education at CCC is the faculty care about their students. CCC is also the most economical Community College in the state. Some points of interest would be the Environmental Learning Center. What a fabulous place to view wildlife, native plants and meander peacefully around the paths. Parking is close. You can meander another 2.1 miles around the perimeter of the college on a wide path. Most is paved, the remainder is finely crushed compacted gravel, so pushing a pram or pulling a wagon full of little ones is easy. Many spots are shaded for you true Oregonian 🙂Karen M

Google has asked me at least three times to read my experience in Clackamas community college. I only park my work Rig here so I can attest to the parking lot, it is five stars, great pavement. Also free electric vehicle charging.Dustin Riggs

Believe it or not, this college is an outstanding college! The clock tower kind of reminds me of a church atmosphere every time it goes off each hour. They have tutors that specialized with each subjects; The Writing Center, The Math Center, there is a place that shows you video editing, an area on top of the library where you can schedule for a tutor to come and help you. (Note: You have to do it online on the YVC web page). Between this college and a prestige university; there is not really much of a difference, only if you want a change of scenery. I have lived in Yakima all my life and I am very glad that we have a college here, without needing to venture out of town to go to college! 🙂 Just know that whether you go to a college or a university, the roads may be different, but in the end they all offer an opportunity to achieving your degree. There is only one con about here. When it is snowing or raining quite hard, and you need to physically walking outside to get to class, there is a a guarantee you are going to slip once while walking on the sidewalk, and a slight chance you are going to land on your ass at least once a week. Overall: This college gets an "A" from me.Hector Martinez

This is the most poorly ran college I have ever dealt with, I am sorry to say. The admissions, financial aid, and registration offices are understaffed & under trained. It is almost impossible to get accurate information regarding classes, financial aid, or transcript info with an actual person on the phone. As a parent, we have had to spend as much travel time & expense "fixing" issues with the college, as time spent in Yakima visiting our son. Office hours are not followed, so, if you are unfortunate enough to attend YVCC, or have a child who is enrolled, be sure to call to check office hours the day you plan to visit. Also, if you can get info on teachers for classes that your student is registered for, you will not waste tuition on dropped classes. Unfortunately, several other parents have had the same issues with their children attending this school. I am disappointed in all aspects of the college. Our son has transferred to another community college, and we could not be happier. I only wish he had done it sooner.Kris Snider

I am happy with my overall classes and teachers. However the paperwork is a nightmare. I came in as a transfer student from abother college and was awarded financial aid for the winter quarter. Awesome. Spring quarter rolls around and I have what they call an "intent code" posted to my account. They had me in the wrong program and under an ineligible financial aid code for Winter quarter. I should have been under "Associates in Arts" until I was accepted into the program I was applying for but they had me under "Applicant for Radiology Sciences." So I spent an hour going back and forth between Financial aid, Registration and Advising to get the code fixed. However they won't fix the code for my winter quarter and now I might be getting billed from the school and won't be able to attend until it's paid even though the code mistake was on their end.Coyote Bones

We went the the opening game and it was alright. This was our first Ducks game and we didn't know where to park or any of the rules. Unfortunately, the people who were directing traffic and explaining things didn't seem to have the information. We tried several places, only to find lots full two hours before the game and the price was different at each. Granted, we could have researched this better. Then, we got our tickets and tried to enter and first they said we had to purchase a clear bag for my wife's purse, then we were told there was one bag check line for the whole stadium. We finally did make it in to find our seats were bleachers and the unrully crowd in front of us were determined to stand the whole game and ruin the view. Maybe some day we will give it another try.Mike Balcavage

First time back here since I graduated in 2015. Sometimes all you need in life is a stroll down memory lane to tell you where you were, where you are now, how far you’ve come in the time in between. That experience, and a 401k with 5% match up to 5%, will get you far in life. Or it won’t. I have no idea. I’m 28 and I have no grasp on what the point of everything is. But I’m having a good time trying to figure everything out. Also thank you Daddy Phil.Kody Kozak

The campus is fabulous featuring exciting architecture, green spaces and art. It is being sproued up and readied for a 2022 World Athletic Games. Hayward Field is completed and ready to wow the worlds athletes and Autzen Stadium mega board is complete The Phil and Penny Knight Campus for Accelerating Scientific Impact first phase is completed and phase 2 construction has started Exciting times on the campus.David Kennedy

I was very happy with Kris Jackson she did my tour and always answered me when I had any questions. I started in January of 2021 still in the mist of COVID. I had a good experience, be prepared NOTHING IS EASY you have to study study study. I feel like most of the teachers there really do want to see you do good and will genuinely try to do a lot to help. I struggled a lot but there is always tutoring and someone willing to help. With every school comes drama that has nothing to do with school but just to know. There’s a lot of commitment when signing up so just know what your getting yourself into. The school teaches you a lot you need to know and has plenty of resources if you need more help. Only thing I wish I knew was more things that we could’ve been taught for the “real world” like a lot we get taught we need to know but there is some small things we have to know like trying to find veins by ourself or little tricks other than that I had a good experience. I would recommend if you are able to commit to a long hard program it is very rewarding in the long end.Emily Pham

As a former graduate of VTI and soon to be practicing veterinarian medicine for about a year I cannot thank the staff and mentors enough for caring and teaching me the skills that I use in everyday practice. They were always so thoughtful and there when you needed a helping hand wether it was something as big as tutoring before all classes started or as small as just small words of advice to keep students going through the program. The classes are geared towards exactly what you need to know and all the teachers seem to be very knowledgeable in which subjects they teach. If you are as lucky as me throughout the program you may even adopt your own 4 legged bestfriend you met during kennel duty!! 🙂Haidyn Craig

The Vet Tech Institute is an incredible school that teaches the reality of the animal career field. It teaches self discipline, personal instinct to trust, and an incredible amount of respect for the workers in any animal field. The staff are so incredibly patient and truly show their passion to teach and to love the animals we work with on an everyday basis. Being able to work with animals everyday in class only better creates a self confidence that has to be grown. This institute ensured me a successful career working with animals that no other school could do. I happily recommend it to anyone who is driven and ready to put in the work!Kelcey Harris

I’m in the pharmacy program currently in my 6th sequence after having to repeat a few classes do to poor grades. Although the classes may be difficult it has been very rewarding to work with the instructors in the pharmacy program here at the Renton campus. They genuinely care about your success and making sure that you’re going to be successful in your career. There are so many opportunities that as a preexisting pharmacy assistant I had no idea about such as medication therapy management and sterile compounding. Our instructor mrs.B is one of the kindest and most blunt people I have ever met. Knowing I can be a difficult student at times she still chose to treat me kindly and fairly unlike any teacher I had before. Combined with ms. Alice they created an environment where I felt safe and comfortable learning what my style of learning was. Through my journey at Pima there has never been a moment where I believed that my learning and success was being overlooked the staff all the way from the offices on the first floor to janitorial staff are kind and uplifting if you just speak with them. There’s success waiting and they are willing to help you achieve itKylee Farret-Cruz

If you’re thinking about entering their Dental Assisting program DONT DO IT. It’s a rip off and a waste of your time. There are a lot of other programs that are way less expensive and you will learn so much more. All this school gave me was debt. I’m happily working in the dental field now and loving it but this school did absolutely nothing to truly prepare me for the field. The teachers were always late and contradicting one another. I would literally go online and watch lectures from other schools because I wasn’t getting any of this from Pima. I truly feel like I got scammed. Out of everyone I started with they all dropped out, kind of wish I did the same instead of continuing to pay them. I’m so disappointed with my experience at this school. Very disorganized and all about profit. Not sure about the other programs they offer ( they could be great ) but speaking from my own experience do not sign up for their DA program.Mallori Riche

I'm a student in career prep right now, and have only been here for a month, but I love PIMA so far. Being able to be in a 8 month program with the hope to have a job after graduation is great! This is definitely a place to look into if you are looking into being in the medical field, but wanting to get a feel for if you'd enjoy your selected program. There's a few different programs here: Vet Tech, Pharmacy Tech, Dental Assistant, Medical Assistant, and the list goes on. Definitely something I wished I knew about sooner as a high-school grad.Madison Shawgo

I feel like I’m getting scammed. I’m retaking this class first time was because my previous teacher didn’t grade most of my work that I summited direct to her with all paperwork and it was totally mess like nothing’s ever organized and dated correctly and she got fired so other instructors had to take over and still didn’t care about my assignment so i had no choice but failing. And when i retook it for second time with same class due to her personal reason it was mostly online or self taught with ppt she posted on blackboard. I only got to be in classroom 3 times. my new instructor won’t grade my quiz so i had to email her and advisor but non of them gave me any updates nor response so I guess they just want me to retake it over and over again until they can do their job. It’s large amounts of money they required too so I’m wasting my time and money and it just seems like they’re scamming me. Whenever my friends or people around me asking about this school I never recommend. Because no one need to deal with this mess. And they honestly killed my passion to be on veterinary field.Eunsu Choi

We've hosted students from the programs over the years and they come in with little clinical experience. They're not prepared to work with patients out of school at all. Up until recently our team was okay spending hours in training (while the school gets paid the tuition fee, we get nothing) hoping to keep the student on long-term. We got stood up. A promise was made to stay on and then no communication, no reply. The school should teach honesty, integrity and professionalism as part of the curriculum.Ilona F

I graduated from the medical assistant program and the teachers were all amazing and seem to truly care about their student’s success and wellbeing, especially Mojda! My only downside is that I did struggle with some of the administrative staff having poor communication and being disorganized. I definitely had to advocate for myself. Other than that, wonderful experience.Abby Heck

This review is for the Pharmacy Technician program at the San Marcos, CA campus, taught by Mrs. Becker. I am a graduate and was taught by Mrs. Becker. A 5-star experience. Mrs. Becker is passionate about teaching her profession. She truly cares about her students – she strives to get to know them, understand their strengths and weaknesses, and works with them to get them to success. The class meets for 4 hours per day, 5 days a week in a clean, modern classroom. I found it to be a safe, welcoming, and diverse environment. Really important for me: Mrs. Becker not only has outstanding integrity and professional credentials, but also a sense of humor! An actual pharmacist, who is wonderfully approachable, experienced, and caring, Mrs. Baca, comes in to teach certain classes, and substitutes for Mrs. Becker when needed. Together, they make a great team. A broad range of subject matter is covered, for example, math, law, pharmacology, customer service, and "hands-on" preparation of prescriptions (using mock ingredients of course). The program enabled me to get my state Pharmacy Technician license AND earn a certificate in sterile compounding before I even graduated! If you complete the program, you'll definitely be a competitive candidate in the job marketplace.Charles Griffin

As a former student in PIMA's OTA program, I can say that the OTA students probably have the most fun out of all the programs! The campus is really nice and located next to alot of resturaunts, which made getting lunch easy. Since the campus is fairly new all the OTA equipment is new and in good condition. Additionally, OTA labs were always engaging and applicable when working with actual patients during FW. Classes were a bit fast-paced, however, this is an accelerated program. Additionally, all the instructors were amazing and have great experience within different areas of OT which stood out in their ability to teach certain subjects. They also went out of their way to ensure that every student was successful in this program, which I appreciated. Occupational therapy is an amazing career that is versatile and allows you to specialize in different areas such as neuro, pediatrics, geriatrics, orthopedics, etc. It is a rewarding career that challenges you as a practitioner to think outside the box to ensure the best health outcome for your patients while looking through a holistic lens. If this sounds like a career that you are interested in, I would definitely look into joining PIMA's OTA program.melanie chhea

Currently enrolled in the respiratory therapy program and have had a great experience so far. The instructors go above and beyond to make sure we have what we need, with constant check ins for students. Everyone is there to help, all you need to do is ask and there’s full transparency. I would recommend others to join in getting their healthcare career started. Notably we have instructors that know their stuff and not just that actually care about how we are learning. Amazing so far can’t wait to further my education in this environment. 🙂Sergio Esparza

My name is Casey Clark and I am a small animal veterinarian and business owner in South Carolina. I met Matt Murray (the creator of iVET360) years ago when I was attending a veterinary management meeting. Matt’s very unique presentation caught my attention but his passion truly captivated me and I quickly decided to work with Matt and his team. I was not alone, many of my colleagues followed suit. Fast forward years later and I am still a very happy client of iVET360. Matt has grown his team of industry specialists. I have great relationships with my three primary areas of focus – marketing, HR, and analytics. I’ve worked with Devon Grace for years and he leads up my analytics aspect of the team. I’ve never worked with anyone who can quickly and accurately interpret data and make meaningful and impactful recommendations to improve my business. He is nothing short of terrific. Speaking of terrific, let me introduce Kyle Van Coutren— he is my HR specialist. I’ve only worked with Kyle for about a year, but I’ve never worked with a consultant who is so interested, passionate, willing and able to help in any way possible. I’ve needed to utilize Kyle more than I’d like to admit but he’s continuously hit home runs time after time. His desire to help is palpable and he is a tremendous resource. To summarize, Matt Murray and his ivet360 team has created an amazing resource to veterinarians — I can’t imagine navigating the complex world of veterinary medicine without him and his extremely competent team. I strongly recommend ivet360 to anyone looking to strengthen their business. Casey J Clark, DVM Practice Owner Pleasant Pet CareCasey Clark

Our management team at iVET360 has been exceptional! We love that they offer the full package of Human Resources, Finance and Marketing. They have helped make our practice more efficient and successful. I have personally reached out to our HR manager, Kyle, on the weekends for ER personnel questions and he has always responded with his helpful advice promptly. Devon has miraculously managed to make budgeting and profit & loss sheets entertaining. Jessica has revamped our website and managed our marketing and online presence. This well-rounded team has helped save us time and money, allowing us to focus more on practicing great medicine and patient care. I can not recommend them enough!Lakeview Veterinary Hospital

I have had the pleasure of working firsthand with several great professionals within IVET360 and would highly recommend their services to any colleague. Our practice has been extremely grateful to Kyle & Heather for their guidance and advice with HR obstacles we've faced as well as finding quality candidates for employment. Brogan and Drew have been a monumental help with ideas for marketing and branding our three separate practices to reflect as one. Lindsay and Oliver have made the financial and accounting aspect painless on grasping and reaching benchmarks that I didn't think was possible 2 years ago. These folks undeniably make my job as a Practice Administrator less stressful!Nikki Sellers

The worst group of teachers & counselors I have ever experienced. When a student has trouble passing classes they take over and over and over…says something about those teachers. I only know of one person graduating in 5 years from this school. I do not recommend this school, it's a waste of time and money.Linda Sorenson

It's a difficult program and not for everyone. That being said I love the small class sizes and hands on learning that I have received. I appreciate how the whole staff including the financial aid department are available to help you succeed. I am so happy that I took the opportunity to get my education here.Ginger Pospisil

Terrible program, the cost is easily 4x more than anywhere else and the knowledge they offer is no more than a basic 6 week long course. They say that you can receive college credit at their program. That is a lie. If you are looking to be a vet tech I would stay clear of this "school"Mark Glass

We were with this clinic for many years. We were on their pet plan for all our dogs and had great service until we decided to not renew our plan. After that we were unable to get an appointment. When we couldn't get an appointment for two months and therefore could not redeem what we had paid for via the plan we requested a refund since we spent over $1300 and received no services and were blocked from getting an appointment to receive the services. After this the experience just got worse. They refused to give us a refund and attempted to justify their actions and blame us. I cannot believe this is the same business we worked with for so long. They basically stole our money. It reached the point of us reaching out to the parent company and they passed us along to legal and this is what we received from them….. "The Agreement does not provide a guarantee of appointment availability or require Heartfelt to refund any payments due to lack of appointment availability. The PPV Legal Team has reviewed this situation thoroughly, and the decision was made to adhere to Heartfelt's policy. Therefore, no payments made under the second term of the agreement will be refunded to you at this time" So based on this they can take your money and then refuse to give you an appointment, therefore completely blocking you from being able to use any of the services you have already paid for. This is on the parent company, People Pets and Vets, website: Our leadership team lives and breathes by our core values. Just to a name a few, we strive for excellence in everything we do, we are big on servant leadership and we always operate with integrity. It's really easy to write copy for a website. But they obviously are unwilling to actually live that out. ______ This is in response to Heartfelt's reply. This is really manipulative. People at Heartfelt and their new parent company People, Pets and Vets seem to be very unhealthy and socially toxic. First, you are lying, Kimi. You never offered to extend our plan so that we could use our services. We have email correspondence to prove it and we will include this lie and our emails and voicemails to prove it in our correspondence with the Better Business Bureau. Second, you refuse to take responsibility or make the situation right. Someone who has already paid over $1300 for services should be able to get an appointment to redeem those services sometime over the course of two months. You wouldn't give us an appointment and therefore we couldn't get any of the services we paid for. You were unable/unwilling to schedule something for two months and the way you treated us completely changed after we discontinued our plan. You have been manipulative, including–gaslighting, lying, villainizing, denial, diversion, false presentation, projection, stonewalling, exaggeration, invalidating, minimizing, etc. All emotionally toxic and unhealthy behavior. It is completely unacceptable for anyone to behave this way, including a business. We were responsible and this comment addresses the way you have attempted to make it seem like we did something wrong. We didn't. You provided none of the services I paid for and were rude and unhelpful. Two month refund is completely inadequate when we paid over $1300 and you took our money, refused to give us an appointment and then refused to refund us our money.Mollie Guillemette

The TL/DR version: The team at Heartfelt is nothing short of wonderful and I cannot recommend them more. My first experience here was years ago for my dog's end of life. It was her first and last visit at the clinic and everyone was so kind, patient and understanding in what was one of the worst moments of my life. My pup was not the easiest to deal with (vet anxiety/agression, rescue) and Dr. Sullivan and her team had to get creative with how they provided care. I am eternally grateful to them for how they handled the quite challenging situation with so much compassion. Happier times these days as Dr. Sullivan is now my dog, Francine's primary veterinarian. They have been so amazing with their care for her that not only does she not have vet anxiety, she is legitimately excited when we get there. Because Covid, I have never actually been able to be present for her exams, but she goes in with a wagging tail and leaves with a wagging tail every time. Dr. Sullivan takes the time to answer as many questions as I have and nothing ever feels rushed. I have many other candid stories of how great the care that my dog has received from this clinic has been, including one in which we received a quote for over $2000 from another clinic (they were closer, regret ever going anywhere else) of unnecessary testing and after taking her back to Heartfelt for a second opinion, we only ended up paying $200ish and felt more than satisfied with that care plan. BUT this is getting really long… I've included a photo of my dog, Francine, for the cuteness factor. She's a happy, healthy girl and we have Heartfelt to thank for that!Jennifer Overson

I cannot recommend the team at Heartfelt Veterinary Hospital enough! When I moved to Portland, I was really bummed to be leaving behind an awesome vet and did a lot of research on Portland area options in hopes of ensuring that my dog's care didn't suffer as a result of the move. I feel lucky that that research led me to Heartfelt, where Dr. Martzall shows so much appreciation and care for my dog. She is spends time talking with me about what's going on with him and is transparent about options and her recommendations in each visit, so I always feel confident that I'm making the right choice for him. Occasionally we've seen other vets in the practice, and they've all been wonderful, as have all the techs and staff. Thank you, Heartfelt!Sarah Carvill

We have been taking our dog Bella to Animal Medical and Dental Group for several years, and we could not be more pleased! The facility itself is extremely well-kept. It’s clear from the moment you enter that they take pride in keeping their lobby and examination rooms very clean and neat. Additionally, the entire staff is incredibly helpful, kind, and caring. Booking appointments over the phone is always a fast and easy process, which is very important to us since our dog is diabetic and has to have semi-regular glucose checkups. There has also been one emergency case when she first started insulin where she needed to be checked right away due to her looking and acting very lethargic, in which case they made time to check on her right away even though they were fully booked that day. Everyone on the staff is truly incredible, and we always feel listened to whenever we go. There has never been an instance where our thoughts and questions were not addressed and answered. All of the veterinarians are always mindful of our needs and concerns, and it’s very clear how much each of them cares about helping our beloved Bella. There are still so many more positive things we can say about the facility and staff, but in all, after trying several different veterinary facilities over the years with previous pets, Animal Medical and Dental Group is truly the best facility we have ever been to and will continue to go to for all of our dog’s needs.Ariella

I was visiting Hermosa beach and my dog was not feeling so well. I wish I found this place sooner before I called around to at least 20 different vet offices to get my dog an appointment. None of them could get my dog in until I finally called VCA and they were able to see me within 2 hours. From the moment I walked in, the staff was extremely friendly and went above and beyond to help. I am happy to say my dog is feeling much better thanks to the vet and staff at this location. I have been to a lot of different vets and can honestly say this VCA location is one of the best offices I have ever been to. I want to thank the vet and staff so much for everything they did for me and my baby girl ❤️Hussein Hadid

As a new puppy parent they completely covered all of my bases with their puppy care club package. It is basically an all inclusive year long service that covers all the puppy vaccinations, neutering, and other perks. I paid around $1700 and pay it off monthly with 0% interest. Totally worth it and this staff is so helpful! It's weird not being able to go into the office because of covid, but the staff here has it down and are great at communicating. Just have your phone on hand charged and ready as that will be your point of contact when your pup is in there. Would recommend this place to anyone who has a puppy they love!Alia Khan

I've been bringing my little Maltese here since she was 8 weeks old. I honestly have never had a better experience at a vet office. Dr. Phelps has been absolutely wonderful, both with my little anxious fluffball and her big anxious mama (me). I'm a worrier and a bit of a hypochondriac, which gets projected onto my dog, but Dr. Phelps has taken my many questions and emails in stride and never makes me feel bad for bringing up what are most likely unnecessary concerns. The staff at the clinic are amazing! Both office staff and vet techs. Not only are they great at their jobs, they have always been incredibly friendly and helpful. I know I can go to them for answers on issues that don't require Dr. Phelps, and they've been great about getting us in for appointments quickly when needed. Emails are responded to quickly, both by the staff and by Dr. Phelps, which helps ease my anxiety because I always feel confident I will hear back and don't have to keep checking. My dog loves everyone there, they have all treated her so well and have really gone above and beyond to make her comfortable, which makes me more comfortable because I know she's in great hands.Shannon Hennessy

Owner of Urban Pawsibilities here! I take both of my shepherds to Brooklyn Yard, and I couldn't be happier with their service. The staff are all amazing and well versed in fear free handling. They have gone above and beyond to make sure my pups feel good about their vet visits! Dr. Alayson Phelps and Dr. Kate Hooper are always so helpful when I have questions, and they also are just a pleasure to chat with because they are so knowledgeable about all things dog!!! I wholly recommend any pet owner to start taking their pet to Brooklyn Yard for primary care.Urban Pawsibilities

My kitten had a very nervous experience at a previous vet and they took this into account when they vaccinated him. He didn't have a single problem here. Both people I met loved cats and were happy to see mine, which you'd think would be a given for veterinarians but sometimes isn't the case. They've also gotten me scheduled on short notice twice now, though this probably isn't something you should count on. The prices seemed reasonable. I'm very thankful to have found this vet. Can't really ask for much more.Benjamin Jacobi

Review on Grooming Services: We have a 9.5 year old 6 lb Yorkie has been receiving vet and grooming care at Oswego Vet for a few years. The vet care has overall been very good, though we had a very upsetting situation occur this weekend with the groomer, Eve. Eve was the only groomer in that day and when we picked up our dog, we learned that Eve cut off over 1/4 inch of the top of his actual ear! I cannot even imagine how traumatic and painful this situation was for our dog. Eve's response to my husband seemed very lackadaisical and she simply stated, "I cut a little of his ear but he didn't cry and it didn't bleed." Of note, there was crusted blood at the top were the ear was cut off. Our dog is the most sweet natured dog on the planet and he never complains about anything so I am not surprised he did not make a sound when he was hurt. Since it was Labor Day weekend, I called first thing on Tuesday morning to explain this very upsetting situation to the receptionist and ask to talk to the manager. While the receptionist was very empathetic, she asked that I send an email expressing my concerns and that she would forward to the Manager. I have not yet received any response from the Manager and would hope that they would have taken my concerns seriously by at least acknowledging that they will look into this situation. The past 2 times we have taken our dog to this groomer, Eve has been alone in the groomer office and seems overwhelmed. I recognize my dog can be squirmy and anxious about grooming but he has been getting groomed for 9.5 years without injury. Managing 6 lbs in one hand should not be all that difficult and going slow and careful with the other hand with scissor would have avoided this horrible situation. I will never return to that groomer and I would recommend that anyone with a dog that is not a statue avoid this groomer especially when Eve is alone.Heather Zarrilli

We have been with Oswego Veterinary for 20 years over the life of two dogs during that time. The biggest complement I could provide is they are an extension of our family. Dr Dugan and the staff have cared for our pets as if they were their own through the entire cycle of their lives. Eve is the groomer, she that makes everything visit like a spa appointment. If you are looking for highly professional Veterinary services with a special dose of compassionate care look no further than Oswego Veterinary.McGregor “Mac” Agan

Beyond being a great vet center, these folks are a class act. One of our older guinea pigs, not currently undergoing treatment for anything, passed away. They whole office staff signed a card and sent alovely note. They also made a donation in his name to a reforesting project. So incredibly thoughful. Always great service. Its not always easy to find small animals vets in the area in an emergency. So appreciate them.Lisa Sarmiento

This is the second time we've been here, and I can't find words to say enough how good it was. This time we saw Dr. Frey for euthanasia of Pinto, our elderly sick bunny. As an animal rescuer, I've been through plenty of euthanasias, and not all of them have gone as I had wished. As a health care professional, I've seen life from both ends of the stethoscope, and I understand the pressures and challenges of clinical medicine. I have been to academically-oriented vets (and MDs) in the past; and, while they are usually smart and up to date, they often neglact the "softer" side of medicine; i.e., the healing effect of patient comfort and family support. We can't prevent illness and death; the best we can do is to optimize wellness, manage disease, and offer comfort and kindness to the dying. Dr. Frey understood that she had three patients: our bunny, and us two humans. She gave us an incredible amount of her time. We went over the euthanasia procedure together in detail, and she addressed all my concerns. She gave Pinto a thorough physical examination to see if she concurred that it was "that time" and/or to offer alternatives if appropriate. She was very gentle with our bunny, who never seemed frightened. I was comforted to know that she agreed with our decision. For most of us, it's impossible to euthanize a beloved companion animal without second-guessing ourselves. We tend to feel guilt–either that we did it too soon, or that we waited too long, or that we didn't properly attend to our loved ones during their final days. I think that's because we, as caretakers, tend to feel as though we should have been able to "fix" our ailing animals and that having been unable do so represents a failure, even though we know intellectually that this isn't true. Dr. Frey understood our need to come to terms with our decision. She listened respectfully and with sensitivity to story after story about all the ways in which we had tried to give our bunny the best possible life, and what we had and hadn't been able to accomplish toward that end. I needed reassurance that we had been good guardians of our bunny and did right by her, and that now was the right time to offer her a peaceful passing. She offered that reassurance and more. And peaceful it was! Despite the fact that it took a long time and even an extra injection to achieve anesthesia level sedation before the final "pink stuff" injection, Dr. Frey was right there with us, supporting and never judging and never even seeming rushed. When it was time for the final injection, Dr. Frey hit the vein so smoothly, despite the fact that it was hard to hit because the bunny's blood pressure was low from the sedative. Pinto passed quietly and gently, and Dr. Frey stayed with us while I took a turn listening to Pinto's chest to assure myself that she had, indeed passed. I don't think I've ever been through a less painful euthanasia. Thank you, Dr. Frey and Full Circle Veterinary Clinic from the bottom of my heart.Beth Cook

A frustrating experience. Disappointed. Wouldn't recommend. I tried this location twice due to it's location and availability of appointments. The doctors mean well and try hard. The staff is very friendly towards the dogs and seem genuinely excited to see my dog when he arrives. In my experience, the staff and doctors failed to treat my dog as a whole, instead only focusing on the presenting issue at the time. Much to the detriment of my dog's treatment. As an example, my dog has chronic pancreatitis and was hospitalized multiple times in 2021 for the condition. When we needed post-hospital care for an unrelated ear infection, I saw the staff feeding my dog copious treats while weighing him and moving him around the facility. He has pancreatitis and is on a strict RX diet. Deviations from which can trigger his condition. When I mentioned this to the staff, they were surprised and had apparently failed to read his files as they weren't aware he has a history of pancreatitis. The doctors routinely pushed blood work, cytology and pet care plans – when I'm getting care for my dog the last thing I need to navigate is a sales person. After multiple visits at $200+ per visit, my dog's ear was still infected. Another example, I needed medication to manage my dogs chronic pancreatitis. I called in requesting cerenia to ease his nausea. He is known to have chronic pancreatitis. The treatment approach is not new. Had they read his medical records in full they would have seen this is the case. They refused to do this without conducting their own exam first. Which I'm sure would have also included a strong push for blood work. I understand the hesitancy to prescribe a medication, but the complete lack of support here was the last straw. The doctor could have at least jumped on the phone with me to discuss. If they read his records, they would know where we are at with his treatment. I shouldn't have to pay hundreds of dollars in fees for visits and diagnostic work just so the Full Circle Vet can feel that they are on the same page with the existing medical case. My dog has records spanning across 2021 as recently as September (at the time I called in) and additional work up wasn't something I felt was necessary as his condition is known. Owners should be given some level of autonomy and trust in caring for their own animal – and this was missing at full circle vet. On the positives: one time my dog punctured his leg in his own crate somehow and Full Circle did a nice job treating that. Bottom line: I think they're good for basic needs. My dog has a complex history that is critical to understand. I recommend they read medical records in full.Rachel Mulholland

I don’t leave reviews for any business… but this veterinarian office is honestly THE BEST veterinarians I have ever encountered in all the states I have lived in. They have been caring for a feral domesticated rabbit I found with life threatening injuries back in March of this year, and he is 6 months old now. I had to return today for another emergency visit (not related to the original injuries). Both times for the initial emergencies, when I called (during their business hours and I called at 7:30 am) – they actually cared enough to make sure he could get in the same day and didn’t turn him away. They are knowledgeable and trustworthy. They are affordable. Every single employee has a personality of gold- they are all lovely. These people actually care about your pet and WANT to help your pet. Communication with staff is great. I drive an hour from Salem to come here… they are THAT worth it. If I have issues with any of my other small pets : Full Circle is where I will be headed! My pets will continue to be under their care until I move or they go out of business as long as nothing changes!Ethereal Guidance