20 Best Lpn Programs In Des Moines, IA (2022 Updated)

The hiset program needs work. The teacher's like to teach the same materials over and over and over again (expecting a different result). Then they expect you out of their program with in three months; now mind you teaching the same materials and or only one subject and expecting you to pass a test they haven't properly taught or not taught at all. Very disappointed with the hiset program. I will give credit where credit is due. They really do care about their turn over rate.Autism Mom Life 2016

I called strictly to find out if my desired classes were elligable for financial aid, the individual I spoke with on the phone has ZERO customer service. she was extremely rude and even hung up on me before even completing the conversation. No help what do ever. I will be looking for education else where.Chey Orion

It was the best Barber shop concert ever that I've attended, the chorus and Quartets were outstanding I took a friend that has never attended a show before and she was blown away by the performance can't wait for the next one!!!!🤗😊Bruce Watnem

Their aviation program recently just scored #3 nationally, and #1 community college offering an aviation program. Really a hidden gem. The college itself handles itself well. The staff are concise, clear, and attentive. Instructors you had one class with 2 years ago, will recognize you by name when they see you. It's a fantastic school, without all the negative stereotypes colleges can sometimes have.A F (Hawk)

Iowa Lakes. Awesome Academic adventures await for those who choose this fine institution. Friendly and knowledgeable staff mold minds young and old — and they want to see students succeed. Many are the offerings to choose from, both for students and adult continuing education. Consider them for your future.Russell Anderson

Excellent College with a lot of great programs in technical fields like welding and aviation and others. Their wind turbine technician program is absolutely top notch with excellent teachers!!james caulfield

To all high school seniors looking at colleges, tour Iowa State! Iowa State was pretty low on my college list but I decided to tour it anyway. Coming from Wisconsin, my first thoughts were it was a college in the middle of no where with an easy acceptance rate…sketchy. But the moment I stepped foot on campus for my college visit I knew it was the place for me. It's a division one school but the beautiful campus and friendly staff made it feel small. Iowa State was the only college I applied to and I am more than happy with that decision. The professors and advisors truly care for every student and want you to succeed. For the university being in a such a small town, there is so much to do at ISU. From intramural sports, clubs, going to sporting events, joining greek life, exploring Ames, there is so much to do. Go cyclones.Cody King

Every fall, I am reminded as to why Iowa State University is ranked as one of the most beautiful campus in the country. All the fall foliage makes me want to keep snapping photos like an incoming freshman visiting the campus for the first time. Some of the best locations for looking at fall colors are: 1) around the campanile, 2) central campus (near Pearson Hall), and 3) along Osborn Dr. If you want to avoid getting judged by others for taking pictures, there are plenty of photo opportunities at Reiman Gardens. However, be sure to take those photos quickly as peak fall colors only lasts for about a week.John Hsieh

Beautiful Campus, offers a variety of majors and a multitude of colleges. Very helpful faculty and always friendly people on campus, very welcoming and open environment. Large expansion occurring throughout campus in the engineering and sciences. Definitively recommend visiting in the fall when the leaves are changing or in the spring when all the flowers are in blossom.Wil Q

I have had such a bipolar relationship with Indian Hills that I don't know where to even start. Good/Positive: Campus greenery is beautiful, Friendly and normally Understanding Teachers, "The Pit" as a social gathering place, Spent most of my time there,The Arts and Drama Department, Easy to Apply, Good Medical/Counseling. Bad/Negative: Living expenses are outrageous, especially for a small college that has not much for variety and choices. Food never changes and I barely ate there, so it was a waste of money for me. My dorm in Trustee was fine, nothing special but I was happy with the space. However I went through 3 different roommates prior to starting and after the first month my other was offered a better living space. The OneStop has often been portrayed as rude. Not only with my own experiences, but with other students as well. I am a friendly, nice, but cautious student. I am going to have QUESTIONS. I do not appreciate being talked down to. I am a first generation traditional student in my family, so a lot of the information isn't common knowledge for me. I understand a bad and busy day, but this happened on several occasions for several different type of questions/concerns. Now, Dropped Classes. I was a very ambitious student, so I got my AA done in one year. However, a class that was needed was apparently dropped. I was not notified about it until I asked the OneStop. They said I should have received an email, which I didn't. This class was suppose to be a simple science class since I am nothing close to a scientist, but I needed the credit. With one day prior to beginning of term, I had to shuffle through what was remaining since I was never notified in time. I was left with a horribly difficult class, ONLINE. Passed with a C, but hated every moment of it. There were other class situations I had with them, but this was the biggest deal to me.Luckily for me, I was involved with the arts department and had some very good teachers. I am not knocking the academics, just the people who are suppose to help and guide you to them. I have been disappointed several times and for following friends thinking about going to hills I warn them of all of this. I often say, "Stay at home or off campus if possible, save yourself the money. Worry about your classes and good luck asking for help. The teachers will be there for you, but I don't know about the rest of the institution."This college is probably excellent for students in the technology center and nursing, however for a future transfer student or gen eds, there is no guarantee that this college is for you.Caitlyn Millard

The presence of a college in a community is always a good one, with the purpose of educating and building the community. The newly elected president at Indian Hills is a good leader with good intentions. The leadership team however, is corrupt. As a result, staff members are subjected to mistreatment and unfair behavior and practices. Promotions are given based on personal preference, how well you are liked by those with the ability to make changes, and who you know. Team effort and support is also lacking when assigned duties need to be accomplished, which requires contribution from other staff members across campus. This is not reflective of all staff members however, as there are a few that do more than their fair share and are willing to work. The resouces and education available to students are comparable to other colleges in the area. After talking to community members, I have learned that the reputation of the college is not the best. Good leadership sets the foundation for a good business. Since this is lacking at Indian Hills, the college will not be able to maintain a positive image in and around the community, until and unless changes are made within the leadership team.Cherece Henry

This place is horrible. The dorms have cockroaches, a really bad infestation of cockroaches!! They have outdated elevators that should have been replaced years ago, they are just now replacing one of them. They would get stuck, open with no elevator in which someone could have been severely injured, one even caught on fire. Then now two of which I have seen of the washing machines are broken so some of us cannot do our laundry. The bathrooms are rather filthy. The parking lots need repairs badly. I have been treated poorly by numerous people including a professor who forced me and a friend to drop out of her class. That professor also called my friend a distraction because he is bisexual. The food in the cafeteria isn't the best. I honestly find this place a waste of time and money. It's not even worthy of being called a college.Ady Webb

Nice buildings, TERRIBLE instructors, especially in their medical-focused science programs. Instructors changing assignments, deleting submitted work, and failing entire sections of classes.. Instructors that play the "gotcha" game, attempting to fail and trick you on material and assignments, as opposed to trying to teach. Have professors ripping material directly from other programs and having you do it for assignments (other universities) that still has other universities logos all over it. Also, you're on your own, admin will not respond / is not on your side. I would spend my money and time elsewhere if AT ALL possible. Had an instructor claim they have the "best program in the state" and then fail to respond by email for about 3 months, and had to get Dean involved. Feels like I'm interacting with high school students for professors. I am from out of state and it turns out Iowa has basically no resources regarding escalating issues with professors – what they say goes and that's it, regardless of how inappropriate or unproductive. DO NOT trust your education to this program and these instructors.Rone Parent

Kirkwood is a fantastic school with high level talent. The college seems to view itself as a service to paying customers (a bafflingly rare delight), and offers courses that inspire good work and deep thinking. Kirkwood *far* exceeds any other educational institution I've attended. The admission process is transparent, the courses you're paying for are clearly outlined, the requirements of the course are made plain at the start of the term… man. I can't say enough nice things. And you know what? I never once had anyone correct me to say "Call me 'Doctor' ". That may not mean much to you, but it meant a hell of a lot to me. Do yourself a favor and go here for your first two years with an eye to transfer on, should that be your aim. You're not just getting more for your money. You're flat out getting more.Claiming Light

Least understanding faculty. Called 6 hours after my deadline to cancel a test that I paid $95 dollars to take. The program director for CE was rude and condescending stating that she would not refund my exam because I was simply 6 hours past the 24 hour deadline. This school is clearly just out to rob people of their money and it’s sickening. I’ve had nothing but a bad experience and it’s crazy to me because at one point I was so excited to attend. Hope they’re happy turning a profit once again whether big or small.Dreya Bauldry

I was charged 600 dollars because they weren't able to post the required material for for a class, until the day before the class was suppose to start. When talking to them on the phone, it was like I was talking to a incoherent baboon, one second they say I'm talking to the wrong office. Asked to get transferred to the right office, then hear them say this is the right office. If you have a stereotype of an illiterate Iowans, then this place fits it like a glove. Don't waste your time, go to a real community college, not some redheaded step child who's parents are inbred framers. Can't emphasis how bad the administration is.Steven Bell

THIS WHERE I WENT TO TECH SCHOOL BACK IN 1976-1977. WAY BACK THEN IT WAS CALLED HAWKEYE TECH …. I GOT MY DEGREE AS IN THE A ELECTRONIC SERVICE TECH. WORKED AS A HIGH END AUDIO TECH AT WALDEN PHOTO IN WATERLOO.. ALSO WORKED AS A HIGH END AUDIO TECH AT ADVANCED AUDIO IN IOWA CITY IOWA. CHANGED CAREERS IN 1982 & STARTED IN THE ELEVATOR ELEVATOR TRADE IN HOUSTON TEXAS.. NOW I AN A ELEVATOR MECH GOIN ON 30 PLUS YEARS LIVIN IN BURLESON TEXAS & WORKIN OUT OF LOCAL #21 DALLAS FT. WORTH TEXAS….Jeff Zimmer

Always a good experience at the dental hygienist school. We are treated well, they are practicing all safety measures to deal with Covid 19. Our care is outstanding, with students doing an excellent job explaining what they are doing and completing the exam, cleanings, and x-rays as neededStephen Vick

As a Wesleyan graduate, I must say that my experience in at Wesleyan and in Mt. Pleasant was OUTSTANDING in EVERY ASPECT! I am a 1981 graduate. Since my time spent there I have served almost ten years on the Alumni Board, and I know Wesleyan's roots and their strong focus on the future! Wesleyan and the Mt. Pleasant, Iowa area offers a small town atmosphere close to big city attractions. I will be forever glad that I chose Wesleyan for my education! It is a true GEM in the Midwest in EVERY ASPECT! I would give it a FIVE STAR RATING!Rick Fischer

My son was recruited to play football here and we had the chance to visit on 8/8/17. This is a small town, small school but it has such a BIG Heart. All the people we encountered on and off campus were nice and courteous. We're also from a small town so to encounter such people, I was comfortable to leave my son in good hands and make the 14 hour trip back home.Shellie Collins

My son currently attends Iowa Wesleyan and plays football for them. Although they had a rough season I am completely impressed with their focus on academics. This is a great institution for higher learning.James Rogers

Came to the school for a conference. It was very comfortable, spacious, and while there was a ton of construction which made finding the place challenging. There was lots of parking, but we were also here at 7am on a weekend. I was surprised there were minimal electrical plugs in the classroom but for our purpose that wasn’t a big problem.Big Traveler

I wasn’t sure what to think about Rasmussen because I’ve heard mixed reviews from my coworkers. I was pleasantly surprised to find out this is the college to go to school if you’re a parent wanting to be a nurse. I am married and have three kids under 8 years old and I work in the hospital full time, and I’m succeeding. From my fellow coworkers, I KNOW this is the fastest program to get your nursing degree. I love my professors. I absolutely love the diversity of my professors and fellow students. I know that some have complained about the professors intelligence level. My professors are all very educated. Sometimes if English isn’t the first language, anybody would speak a little slower. This gives you an education you wouldn’t get anywhere else because you’re learning from people who are different than you but usually more intelligent as they had to work harder to get their degree because English was not their first language! Or at least equally as intelligent. People also on occasion complain about the price. I have done the math and at the speed I’m completing my degree, I will have saved more because I’ll have the degree at least a year prior to my fellow coworkers going to more affordable schools I also had Sara Packard as my advisor and she was phenomenal. She almost always replied back to my emails within an hour, and I asked A LOT of questions. Without Sara, I would have never been able to start up as quickly as possible without her quick start worksheet list of things I needed to complete. Thank you so much Rasmussen!Amber Broring

This is my second week at Rasmussen. It is challenging, but no school is easy. So far, the best thing I have encountered at this school is the support that the school incorporates together to help the students. My admission went well because I got a lot of help from my admission advisor, Brittany. She kept me alert and on track throughout the entire process. I strongly agree to listen to her advice if you plan to get your admission process completed on time. Another thing I'm pleased to have is Personal Support Center. Just like Brittany and the admission process, I got all my technical issues solved through Personal Support. Both of these two parties are well-hired for the job. You will like the support team here if you go to this school. Supports and admission definitely earn 5 stars.k yang

DO. NOT. GO. HERE. If I could give this school zero stars I would. The nursing administration and program is a joke. All they care about is swindling you out of money. They intentionally kept me from being able to retake an exam so I would have to retake a course again. Visit the BBB website and read for your self, the aren’t accredited by the BBB and they literally have a 1.19 rating out of 5 and after reading the filed complaints from other previous students it’s easy to see why. There are multiple classes that 40% of your grade is dependent on ATI exams, not the course content, so you can literally pass the class portion but still fail the course due to ATI. It’s a joke.Jaime H

You will feel like family when you first enter OWL. The staff's care is above and beyond what I've ever experienced in other places throughout my illness. I've spent time in both outpatient and inpatient care. The therapists are so creative with rehab activities, I've been able to fish indoors and outdoors. They will find just the right things to help you physically and mentally. Bonus…the food is way above average!!!Louie Anderson

I was a patient served due to a brain injury after being thrown from a motorcycle. The On With Life staff is amazing, from therapist, kitchen staff, housekeeping, office staff, nursing staff & nursing aids. No complaints on my whole visit, they took such good care of me, I didn't know if I really wanted to go home. I was very fortunate to be cared for by On With Life, Thanks So Much, Tammi GreerTammi Greer

My 27 year old grandson had a stroke in December. He was at mercy hospital then mercy rehab then on to on with life in January. Graduated April 4th from there and is now going to outpatient therapy there. All of the people there are so good with all who go there.Linda Wilson

I’m having a hard time understanding why there’s always no bins for the can redemption center I went there today to find an open sign and then when I got to the door there was a hand written sign in small letters that said it was closed due to no bins Which is very frustrating after you pull all of the stuff out of the car and then bring it up to the door and then have to go turn around and put it back in the car and drive off to another Hy-Vee that does the same thing at the very least could you please make bigger signs if you can’t get more bins. It’s hard enough trying to afford these higher prices I’d like to use the can redemption centers at least as a coupon for my shopping.Chardel Carlson

Long lines at check outs with only 3 cashiers and you close a lane rather than open more. Obviously you are trying to force customers to use the self check out as there was plenty of staff wandering aimlessly about. Self-check out also had long lines and half were shut down / closed. I do not work for you so I am not going to scan my own groceries. I am a long time loyal customer but if this continues I will take my business to Fareway.Don Branjord

Always "A helpful smile in every aisle. They're kind about not having products (like any store) Except for the Dairy worker. He saw my buying quite a few yogurts and said "Are YOU buying those?" I need some my customers. I AM a customer. I can buy every one on the shelf, unless it's limited by a sale. He acted like I wasn't a customer, just a bother. Thanks, HyVee!whitebird

Our family simply cannot express our gratitude, appreciation and respect for CEO Rod Nordeng! As a fairly new member of the Des Moines Select management team, we personally experienced his thoughtful kindness and leadership expertise during our extremely difficult health care situation. He not only visited our room, but also ascertained that my mother’s needs were being addressed, coordinated, and met by all interdisciplinary teams. Staff members shared that his communication and organizational skills are valued tools daily utilized for their personal and professional growth and success. We noted patient respect during interactions with nursing staff ie; timeliness, cleanliness, and care for Mom’s mind, body and spirit. This insured a true sense of trust as we could not always be present at her bedside. Thank you, Mr. Nordeng and Select staff members, for the superb treatment of our family and our family’s VIP. We strongly support and recommend your hospital’s health care mission…such a valuable asset for central Iowa!Mona Jones

My dad has spent over two months in the hospital battling Covid. After 6 weeks in the ICU, he was transferred to Select Specialty Hospital in DSM. I was very nervous about his transfer but the staff was attentive and answered all of my questions and concerns. Our case manager, Katie, was absolutely amazing. I don’t know if we would have gotten through this very difficult time without her. My dad was given less than 5% chance of survival and is now on the final stage of his recovery at a rehabilitation facility. The staff was able to successfully wean him off the ventilator, the tracheotomy, and made great strides in physical/occupational therapy. We will be forever grateful for the care we received at this hospital. Thank you isn’t enough.Jessica McGraw

I was hired as a cna at Select Specialty. In both of my interviews I was very open and upfront about my availability. It wasn't an issue until I started orientation. All of a sudden they wouldn't work with my schedule and the HR representative was very cold and unprofessional towards me. I don't know how they treat their patients. I refused to return to work after the disrespect. But I can tell you first hand they don't care about their employees, if they did, they wouldn't have such a high turn over rate. Don't take my word for it. Try it out yourself, I can't promise any difference in how they'll treat you. It's sad. More worried about profit than they are compassion. And nobody in the company seems to care. Shocker.A1 Day1

The front desk staff are all amazing. There also are many other staff members including Doctors, nurses and many others that are more than just great they have provided amazing care for me and I'm sure they would for you and yours. They also have a homeless outreach staffed with fine employees. Check it out.Jordan Eckermann

The staff are very accommodating especially the back office staff Melissa and the other girls were all nice help me a lot to set up my benefits regain when I could they also offer covid test clothing bus passes seems to be a great organization and they also have medical and dental servicesDavos777

Very friendly, usually. My main issue is that no one ever answers the phone. I call and am automatically put on hold EVERY TIME and have waiting as long as 30 minutes to get a live person to schedule an appointment etc.Sarah Reynolds

Thank goodness, I went to this campus over Iowa State University because I wasn't too sure which was better for doing my automotive classes, this or at Ames. But now, here I am doing my auto classes and experience in ease, it's convenient in terms of price and the majors I have, now that I did the smart thing, and kept the money in my pockets, I will lean forward towards the next 2 years, and ensure I get the education I need. Thanks again, DMACC. For changing my mind about big university and then leave, and going to you first then onto the big things. ☺☺🤗🤗🤗hatchcracker_570

Being a DMACC Commercial Horticulture grad in the mid80's changed my life. Work-study w/Jim Mason in the early years of Country Landscapes also put me in a position to be a Iowa Certified Nurseryman @I.S.U. for 25+ years. If I was a parent w/new student in any of the horticulture programs I would be thankful knowing he/she had the best there is as department head. He will change your life as well.Jim Schleier

I guess someone doesn’t want do there job so they yelled at a woman who try to explain them what been happening to her getting different answers each times she calls instead of getting help she got yelled at and honged up dear student Aid is that what we call great customer service that so messed up I was watching it on tiktok try to peace it together will I know where not to go to school nowIslam Slaha

I worked here for about two years and the care the patients recieve is horrible! I can recall a time that the gate to a ramp was left open and a woman in a wheelchair fell down and out of her chair, down the ramp! so me as a dietary aide went and got a head nurse and she preceded to tell me I had to go get the nurse downstairs, as she typed away on her computer. Many of them have sores from being left in their bed or wheel chairs for too long, many who are not all there are just left in the dining halls for hours at a time. they leave them sitting in their own piss, and some of them even miss their chance to eat because the Staff fails to actually pay attention to their residents who are there for meal time. I also recall a time a CNA ate off of a residents plate!! I called and reported this to the abuse holiness for des moines but nothing happened. Other times they are left alone and they started choking really bad and no one would come help or those who needed assistance didnt recieve it. overall just a really bad place to work and especially to live. if you care about your loved ones do not let them live here.Danielle Howser

I am very impressed with managements efforts to recognize employees who go above and beyond. They are truly dedicated to making the facility a home for those who live there. I have witnessed so much loving and compassionate care since I have been there. I cant wait to see where Genesis goes in the future they have so much planned for the building, residents and staff.Kari Virden

This Senior living center is a wonderful place for your loved ones to live. The staff are passionate about their work and treat the residents like family. There’s always something going on such as daily Bible studies, Dog Day where the residents get to enjoy visiting dogs, Bingo and much more.Jennifer Fox

I am a former student of Kaplan University, Des Moines. I received an AAS for Medical Assisting and then went on to study for my BS in Healthcare Administration. At this time I have only 7 courses left before completing my degree. My experience during my Medical Assisting program was not easy but well worth it. I was not a traditional student; I had kids, 2 jobs at times and even a sick mother. Sounds like everyone else's story, huh? Well that's the thing, it was everyone's story, and I had to choose to change my story and graduate so that I would be able to give my children an opportunity of a better life. So while it wasn't an easy road, I was able to have two GREAT instructors that supported and encouraged me and my other classmates to finish and become members of a great occupation. So to Cheryl DeBartolo and Emily Noel, I say THANK YOU! Both of you were great in aiding me to complete my goal. My journey with the BS in Healthcare Administration has not been as great. I have had to stop and restart a few times due to over extending myself with work and obligations of being a mother, nothing new to any of us. Sometimes we are just not ready to focus on ourselves to gain what is needed to be successful. With that being said, the last time that I was enrolled in 2013 I was ready to finish. I knew that in 1 year I would be a graduate and that I was ready to make it happen. The course catalog at the time required that 750 points out of 1000 be obtained for credit for the course. I obtained 742 in one class and 718 in the other. So of course, I failed the courses. Only to find out that within a few months of me failing, Kaplan decided to change the policies and grant a passing score of 600 out of 1000 to the students. Obviously there were a lot more students failing the programs and retention must have become a huge issue. I understand that there are policies to be followed, but to make a change like this and not allow the ones that were most affected by it a chance to recover these credits is completely ridiculous. Maybe others didn't speak up, maybe others could afford to retake the classes, but that is not my story. This change made a huge impact in when and if I will ever be able to finish my degree. Do I take ownership for my part, oh yes I do. Every day I face the fact of how a few extra points or maybe a few extra minutes on an assignment might of changed everything. However, I will also ask Kaplan to accept ownership in their decision to change the policy and not grant an exclusion for those that were within the new guidelines. Give those credits back to the students and allow them to move on. This has affected GPA's and FA ability and Scholarship opportunities for many. I continue to look for ways to fund my degree through trying to save and look for scholarships and grants, but I have yet to be successful. I am determined to finish my degree, Kaplan will you help me? All I am asking for is the recovery of the credits that were lost and the opportunity to allow those credits back into my degree program so that I can finish in the amount of time agreed upon when I last attended.Francess Hawkins

This week is Veterans week, and as a Veteran I thought I would share how Kaplan has helped me. I served on active duty for over 10 years as a Hospital Corpsman in the US Navy. When I received my honorable discharge, I found myself in unfamiliar territory…no license, no security….all of my experience in medicine and I couldn’t even find work as a CNA in long term care, I was unqualified. I soon went to school at the local community college, but found long wait times and several hoops to jump through in order to get my nursing degree. Thankfully after 2 semesters I saw a commercial for Kaplan and decided to check it out. The enrollment staff was incredible and I soon found myself in the ADN program, finally on my way to get my RN. Throughout the ADN program, the educators/professors were amazing and actually cared about my success. As a result I found myself not only completing the program but excelling, even finishing with summa cum laude honors! I couldn’t stop there and immediately enrolled in Kaplan’s ‘RN to BSN’ program. With this program I often found myself feeling comfortable with my employment as a RN, and thought about quitting several times. However the DON from my ADN program Mylissa Belieu kept following up with me, pushing me to keep going (even though she didn’t have too) and with her support I finished my BSN in May of this year. Today, I start my next journey at Kaplan with my Master’s program in hopes to one day fulfill my dream of becoming a practitioner. With the family I have gained at Kaplan, I have no doubt that I once again will succeed! So as many people thank me this week, I take this time to thank Kaplan and everyone involved for helping this veteran find a home, outside of military life!gary darr

I went to Kaplan and excelled. I was so happy to be involved with professors who seemed to care about my progress and accomplishments. I had issues with some classes and I wrote Kaci (now the president of Kaplan) an email explaining the situation and my frustration. She never responded back and when confronted she waved me aside because she doesn't care about the students or if they stay at Kaplan. This place is a business and only wants your money. I was told to get where I want, I would need a degree. Come to find out, employers cannot discriminate against you for not having a college degree. Clearly to become a teacher, nurse etc. you would need the proper schooling. However, the business degree is generic and a waste of time and money. The only thing Kaplan did for me was put me in debt $40,000. These people will pass you because it's a diploma mill. Not saying students that go here are not smart, but if you go there or are planning to go there, know that you don't need to do much to get a diploma. Thanks Kaplan for wasting my time and money. I like how they say "Kaplan University cannot guarantee employment or career advancement." They guaranteed it when I attended, but look at those graduates and see where they're at now. Making the same amount of money they were prior to Kaplan at a nowhere job. I understand that people make their own choices, but Kaplan did nothing to help us grow.Kate Di Santis

We have been independent residents at Edgewater for three years. Shortly after we moved in, I experienced a back injury that required surgery. Following my hospital dismissal, I was in the skilled care unit at Edgewater for three weeks. During this time, I received physical and occupational therapy and experienced the care of the professional staff. My wife could easily visit me as the health center is a connected part of the Edgewater campus. The pandemic was made more tolerable by the wonderful attention of the staff that made us feel safe and secure. We received our Covid-19 vaccines in January 2021. We wear shirts that say, “Heroes live and work here.” Our lives are normalizing as we resume communal activities and the many diverse options for resident engagement. The library, fitness center, saltwater pool, woodworking shop, rec room and club room augment choices for residents. Continuity of care was an important consideration when we moved to senior living and Edgewater has us covered. We feel fortunate to live the Edgewater experience.Steven Herwig

Edgewater is a large senior living community offering Independent Living, Assisted Living, Memory Care and Long-term Care in West Des Moines. My parents had a good experience in an Independent Living apartment at Edgewater. However, we were disappointed when they moved to Assisted Living, because the assistance available is somewhat limited. Individuals with a special diet or needing assistance with transfers are not accommodated and are forced into Long-term Care at much higher cost. Our experience with the Long-term Care unit was wholly unsatisfactory. High staff turnover, combined with inadequate training, dirty living conditions, staff sleeping on duty and response times that exceeded 30 minutes, layers of ineffective, bureaucratic management that don’t communicate and lack accountability are just some of the issues. So we moved our loved ones out of Edgewater to another much smaller Assisted Living community that that is happy to provide our loved ones with the assistance that they require.Pamela Hemken

We are in our 9th year of residence at Edgewater and constantly remind each other of what a fortunate decision it was to move here. Through the past months of pandemic security we were deeply impressed with the concerns expressed by management and staff for our continued safety and happiness through this trying time. Edgewater has been a safe and secure place to live throughout our tenure here. We continue to have excellent meals, well-served and healthy. We take advantage of the many opportunities to maintain physical good health through the Wellness group, with classes ranked to ability, exercise equipment and individual guidance. We appreciate the many opportunities for entertainment, education and participation in a host of activities where we can enjoy the company of good friends here at Edgewater.Dale Henning

Hands down the best pediatric clinic around! Every doctor and nurse in this clinic is warm, welcoming and knowledgeable! The women at the front desk are phenomenal as well! During my daughter’s 15 month checkup, I brought up concerns about her drastic change in mood, lack of appetite and the overall feeling that something felt “off.” Dr. Hirl listened to my concerns, validated my feelings and then ran some blood work to see what was going on. The results indicated that my daughter had Celiac Disease. The amazing part about all of this, is that you can’t detect Celiac in a typical blood panel, you have to run the actual test for it. I’m so thankful that she was knowledgeable enough to consider that possibility, because had she not tested for Celiac, it could’ve gone undetected and misdiagnosed for years, as it’s not very common to find it in children so young!! I can’t say enough great things about her and the entire Walnut Creek clinic! My daughter is now healthy and thriving because of them. I’m forever grateful.Megan Schultz

Our PCP is at the Waukee Clinic. However there are occasions where we can't get in and have frequented this clinic. The medical care has been fine. My only issue, it may sound nit picky, however it is important. When a child has a name that could be shortened. A dr should NEVER do that without asking the child or parent what the child prefers to be addressed as. The name on the chart is what the dr should call the child. This has happened twice at this clinic. They don't know my son. His name isn't shortened. I find it offensive that they just cavalierly do this. The next time they do this I will correct the dr.J LD

If I could give 0 stars I would. Cassidy is the most rude and disrespectful person I’ve ever spoken with. I asked to speak with my child’s primary doctor and was told basically to screw off as if the health of my 6 month old wasn’t important to then. Needless to say we will be going above and beyond to make sure she loses her job. She is pathetic and a terrible person for disregarding the health of children because it was a Friday and she didn’t want to deal with it. An absolute disgrace to nurses everywhere and is the problem with health care workers today.caitlin adamson

My infant son was born 10 weeks early and had some health complications. We were referred to UP after the first company I reached out to stated they can't provide pediatric ostomy supplies. UP was able to work with the doctor/insurance to fulfill the order – at least in part. We've received 2 different shipments of a months worth of supplies, and each month was slightly different. Upon review of my prescription I saw that some items were filled and some weren't, and some items were substituted with different brands. These substitutions were not required by insurance. Later when I needed a specialty formula they refused to help. Insurance covers the formula, the doctor sent over the prescription, but UP had to review to see if it would be profitable for them to fill the order. After a week of review they determined it was not going to make them enough money, so they wouldn't do it. Feeding a child shouldn't be a matter of profit. On top of that, if they had advised they could get it and there would be an out of pocket expense, we may have gone ahead anyway just to ensure the baby is fed (it's not a formula we can buy in a store anywhere). I have since found a DME that can/will provide the formula. They're also going to be providing the ostomy supplies. There's no reason for UP to get any profit from me/my son. Clearly all they understand is the bottom line. That's a horrible attitude for a company in the medical business.Myndee Nelsen

After receiving my daughter's feeding tube supplies with only minor issues for a couple of years, I was annoyed, but didn't think much of it, when Unity Point at Home requested my daughter's most recent medical notes from her physician. I was shocked, however, when I was informed days later that UP had done their own review of her of medical necessity and would not fill our order without me agreeing to pay for her supplies privately. I was told that insurance would no longer pay for the requested supplies. When I requested that UP contact our insurance for clarification, my request was declined. When I then called our insurance company myself, I was informed that insurance had not requested a review of medical necessity and that they had no record of any contact from UP. With help from our doctor's office, we were were able to switch my daughter's prescription to a new DME company who billed insurance without issue and provided the requested supplies in a very timely manner. After working working with the second DME company and seeing how wonderful good customer service CAN be, I am disappointed we didn't leave Unity Point long ago.Amanda McMillin

Month after month it is a struggle to get my sons medical supplies. TWICE this month we found out that they sat on 2 scripts that were faxed from doctors for almost 2 weeks. We were just told “they haven’t received it”. Even though both Dr. offices have shown me the original fax with their “faxed” stamped on it with date and medical personnel’s initials. UPAH is required to run pre-auth’s for supplies through insurance. One of those scripts was for a different variation of a g-tube. They just assumed since we received one in Dec, insurance wouldn't cover it for 3 months. I know they didn’t bother with the pre-auth because I called the insurance company personally and they show no record of that ever coming through let alone they rejecting it. I’ve resorted to physically picking up scripts from doctors and hand delivering them to make sure they receive it. There’s one individual there that makes home deliveries and checks the functionality of home devices, and he’s an absolute delight.Cody *

My Experience was Horrible from the time I Arrived until the time I left. I went to the ER because I fell getting out of the shower and the Doctor ordered a CT scan after the CTScan was done the two female Radiologist ask me if I needed help getting up and I said so one took one and the other took the other hand and I couldn't believe what happened next, they snatched me up and my Neck and Head snapped back so hard and instantly some of the worst pain i have ever felt in my life and that was the reason for me going to the ER because of my Neck and they knew that. I just had Neck Surgery July 2022 and my Neck is still excruciating Spasms in my Neck worse than before I went th the ER. I wish I knew the two Radiologist names because they need to be reported because my Neck will never be the same again.Michael Nevills

I can't even begin to tell you the horrific care my family received on the Yonkers floor. Nurses sitting on their cell pho es while 45 mins of my family member sitting in his feces. His room had feces on his portable toliet, at the foot of his bed. The trash was over flowing and stunk. His nurse was nasty with both of us. He fell out of bed twice even though he has a video monitor and bed monitor. One fall ended in 16 to 18 stitches and featured eye socket. When he was in CCU they were phenomenal!! And so were the doc's. But on Yonkers he had Jessie, or nurse Rachett. I love nurses and God bless them for all they do. But this was nuts.We can not get any answers for him. We ask and the nurses just say I don't know.Denise Carroll

6 STARS! Never had such a positive experience when taking family members to other emergency rooms.Today I took my daughter to the Unity Point emergency room. They were efficient in getting her started on fluids, medicating her appropriately, and quickly getting lab work/scan completed in order to diagnose her condition. Staff was clearly busy but very sensitive to meeting my daughters needs, all while maintaining positive/upbeat interactions with us and each other. The pharmacy quickly dispensed my daughters’ prescriptions and the free valet service promptly delivered our vehicle to us at the pharmacy exit. Amazing!Lori Henning