I’m giving a three for now, only because the dentists I’ve dealt with were great. I went in back in January, because i have periodontal I wanted to get treated, on top of numerous of cavities. I chose DA, because I figured they had everything in house and my dental savings plan had them listed. Long story short with that, they didn’t accept my DSP and said they shouldnt have had them on the list. So I ended up getting theirs. No huge deal. Got my exam, diagnosis and treatment plan. Getting in for the filling appointments was easy. Was told I had a failed root canal and we could either re-do it (Dr. was honest and said the succession rate of a retreated root canal was low, so it would make better sense to pull it.) He said I had a couple cavities on my back molars that should be taken care after my perio surgery (because gums were inflamed and hard to reach). Had my consultation with the periodontist and scheduled my flap surgery no problems. That surgery went great and experienced little pain. But this is where some of my frustrations are growing. I went a week after my surgery for a “follow up” to see how my gums healing. All it was was the periodontist’s assistant come in and gave me a tooth brush and told me how to brush. Didn’t check my gums or anything. I asked “how are they looking? Healing alright?” And she said “oh, yeah, they look fine.” And I asked about the cavity on the one molar thinking we could schedule something to get it taken care of. Was told “they’ll look at it at your next cleaning”. Went to the desk and she told the receptionist “get him in here in July and everything months for cleanings. “Well we’re booked out until October”… after a little back and forth, she said I could be waitlisted and called or I can call and see if there’s any openings. So I called in June and luckily there was an opening to get a cleaning. Went to that and the cleaning went well. It was a deeper cleaning, so it was more intense (that’s not a complaint). But I had to asked about the cavity to the hygienist (almost like she didn’t notice it…trust me it was noticeable). Got an opinion on it and we scheduled to get it taken care of. Hindsight too, I didn’t get my pockets probe post op and to see my other pocket sizes so we could figure out which ones need root planning and scaling. Went to make my next appointment for the cavity and we figured that we should schedule out my cleanings out for the rest of the year. Couldn’t get me in in September, but to check back like I did for that appointment. I know I should get a root planning and scaling done for some of my deeper pockets but I don’t know if that’s been listed under my treatment plan. I talked to someone this past week to see if there’s an opening that popped up….”there isn’t one open until March, but we have you in January.” Explained that I need every three months doctors orders. I also called, because I had tooth sensitivity on one side of the mouth (part of my condition from time to time), took one of those dental mirrors to look on that side of the mouth, low and behold another cavity on the back molar that it obviously seen. I’m not complain I have cavities, that’s on me. But during the cleaning, or even if I had a proper follow up on my surgery, it should have been seen. If I can see it, and I’m not a professional, they should have seen it. And now that tooth is a little achey. I am getting it looked at tomorrow to see if it needs a filling or root canal. I hope just a filling, because I feel like the root canal could have been avoided if treated back in April (when I had post op “follow up”). I do like the dentist and periodontist. The assistant and hygienist were nice people but I think more attention to detail is in order and for follow up on a surgery should be a follow up. Not a “here’s a tooth brush and here’s how to brush”. With the scheduling being so far out, and not being able to get in for the scaling and root planning and cleaning, I feel like the time, money and progress I’m making is just being wasted and feel like it’s going to digress.Andy Z