20 Best Cna Programs In Rochester, NY (2022 Updated)

Terrible when it comes to visitors and what information they tell you. My sister is currently in this place and apparently I can’t visit her. When my mom called them, they told us “only two set visitors can show up to visit the patient.” Nowhere on the pamphlet did it say that. The pamphlet says “immediate family members are welcome to visit during the day” and “other family and friends may visit Monday-Friday”. Also, they said it’s a rule due to covid. Everybody in our family is vaccinated including my sister (the patient) + we haven’t been near anybody with covid at all. Thanks to the hospital to telling us about this policy, my brother and father have wasted just about 3 and a half hours of their day going to visit, told they can’t, and driving back. Also, what happened to the no electronics thing? Everybody was told she was not allowed near electronics, but all of a sudden, she’s allowed to have a zoom meeting via iPad? They just broke their own rule which was already stupid in the first place. This whole place is a disaster.AverageBoi2356

Spent 6 hours at this hospital. They don't seem to do anything but COVID. I told them multiple times I didn't have COVID but they wouldn't be convinced so they sent me home with no diagnosis, convinced they were right. Got my negative test result from them this morning but that doesn't help my 101 fever. People need to trust that a hospital will actually do their job instead of just assuming they know. Really scary and pathetic to think how many people this has happened to.djrethoret

Horrible if I could rate 0 stars I would. Honestly this has to be the most worst medical center in the US. It makes every other center pool bad this place should've been shut down from the start I hope they know how to deal with lawsuits better then they're students/patients cause by the way this place is running they're gonna have a fun time in court. Come to this place at your own risk. Waste of time, waste of money, and waste of tax payers money.Adam Picado

The staff at Professional Assistance for Seniors is incredible. Everyone is very professional yet compassionate, caring, and real. The home health aides are well-trained and committed. In addition, the schedulers are patient and competent in communicating changes. Management is accessible and always there to listen. Our mom is now in an assisted living facility but we will always be thankful for the care, wisdom, and commitment of the aides during the year mom was home. It took a lot of patience and at times, creativity to work with her as dementia slowly took over her reasoning ability. My sisters and I highly recommend Professional Assistance for Seniors.Lorraine Wichtowski

I have now been working for this company for 1 year and am so happy to say so. They have gone above and beyond to make me feel like more than an employee. I feel like they are my second family. Always helping me meet my clients need as well as my own. They will always let you know of a job well done as well as when a client says the same. And my clients are amazing people of different backgrounds and history but I have become close with them as well and care for them as my own family. I look forward to many more years working with professional assistance for seniors and with our amazing clients.Nicole Kelly

I was extremely pleased with the service provided. The aides were professional and provided excellent assistance. I was impressed that someone came the same evening we called after leaving the hospital from shoulder surgery. There was never a time when someone did not show up. The aides not only assisted me but provided much encouragement to become independent. I would highly recommend this service to anyone who wishes to have excellent care!Marie Ginther

I wouldn’t recommend to anyone trying to better their lives. They promise you a job at the end of your course and then claim that there are no jobs available. The teachers use their time to threaten you and accuse you of talking, not paying attention or just deviant behavior while you sit their silently and then all faculty staff say “well it’s a free program” they also threaten to remove you from class and tell you to “get out” if you have questions or you bring up things that you’ve learned before that challenge what they’re teaching and ask for clarification. There was a teacher who would actively blame me for the things the girl next to me did. If she was speaking in class, eating or even sleeping she would accuse me of being the one talking or the one that was influencing this grown girl to behave the way she did. While I sat there quietly and did my work. Don’t do it if you have anxiety or depression cause this place will push you to kill yourself having to survive here. They also remind you that you’re a charity case that they have blessed with the right to attend to school.Alana Hernandez

THE NAME IS GREG SHERMAN ..He s an angel their ..Caring kindness. Strenth and a gentleman. I Have landed my dream job at Highland Hospital patient care tech …..i thank god he is there he really cares and just seeing his smile makes u feel great. …Hey graduatiin he needs to be in stage with us….This man is a true spirit..Please know he makes things happen and never gives up on us…THE BEST IN HIS FIELD .. All my hEART AND THANKS A REMARKABLE MAN WHO SEEN THE BEST IN ME.Joanna Collins

The staff is unprofessional I talked to the dean about an instructor treating me unjust and was never contacted back. So, I would have to wait 2 yrs to go back which I'm not because I was very discouraged at this point.Mamalaid Gibson

While the staff has a friendly disposition, the biggest problem at this location is that one person follows the rules and then another does not on staff. It is only when it is convenient for them. I do not have time for constant run around with things that take up MY TIME while I AM THE ONE LOOKING FOR A JOB. This is not a organized and efficient way for each person to be dealt with on a one-on-one basis. This is a center that is supposed to make things easier for the people that come to use the computers and services so that they can get back into the workforce. NOT CREATE OBSTACLES! I asked to speak to the manager about services and I was told that the manager of this location may be busy at this time. If you are a center that is concerned with the services that your local residents are receiving, then you have time to listen to the concerns of those people so that you can make adjustments to the function of your office. NOT LET YOUR CUSTOMERS CONTINUE TO ENCOUNTER THE SAME PROBLEMS!!!!!!Neurontron Music

This place is a joke . They computers seem to be messing up everyday . I have had bad experience since day one with Rochester works . I tried to join the Seafarer International Union my work advisor Tom Chillburt tried to get me persuade Siu to get themeselves accredited by New York DOL so they could recieve New York accreditation. Who on earth has THEIR client explain to a union how to get accredited by Department of Labor for New york. Made me look bad to the union I am trying to join . This is a discouragement for all of us in low income bracket trying to get ahead. the few work force center in our city completey falling apart literally and metaphorically. I do not recommend Rochester works unless your on unemployment and they have been known to give funding then take it away at the last moment . THIS non-profit needs alot of improvement. This was very discouraging.Joshua Walk

The staff is great, and waiting is minimal however after all my information was collected there was very little they could do for me. I don't need to use their computers, I have one at home. The biggest help was provided to me regarding my resume. The agent was very helpful in pointing out what was wrong with my resume and what I need to change. But after that there was nothing else there for me. Still I would recommend this place to anyone serious about job searches and preparations. As there are some work classes available for those who could benefit from going over the very basics of resume building, networking and interviews.Media Monster

To leave a loved one in the company of strangers in not an easy proposition. It is a big change for them, and a huge fear for family. Never in my mother's 6 month stay did we regret her moving into The Village at Mill Landing. The facility is beautiful. From the grounds, to the lobby, the cafe, the game room; everything was top notch. But the most important thing, the best thing, was the care my mother received. They really took care of her. Not just the basics, they went out of their way to make her stay as pleasant as possible. The ending of pretty much everybody's stay there is the same. But, her journey to that place was made all the better by the exceptional staff at Mill Landing. I can't thank them enough.Kevin

My parents moved in after having two assessments. We gave them a phenomenal amount of info relating to our parents. My mom has mci and was not in favor of move, but dad knew they needed a lot of help. Moved in Tues dinner time and on Wednesday they are kicking my mother out or to memory care merely cuz she said she was leaving and sat on one of their benches (on the property). She didn't want to come in right when they asked her to, but did of her own accord not much later. Day ONE they are deciding she can't stay and never called us…gets worse from there.Joan Anderson

I was invited here to pop-up with my flower trailer Bar Fiore as a special event last Fall and had the privilege of crafting some beautiful bouquets with many staff members and members of the garden club! Let me say that I now follow along with all the events/activities at the Village at Mill Landing via social media— I am SO impressed with the level of care & creativity from the staff members, who clearly put their hearts into making this facility a true home for their residents. It’s a beautiful place.Jessie W

I’ve taken both Phlebotomy and EKG the past couple of months and I definitely feel very comfortable and knowledgeable within the education I received. This is a great school to attend if you have not been in school for a while or you’re going back to build your resume. The instructors are very helpful and never fail to help you understand the material before moving on to the next subject. This school has provided a fast pace and easy way to help me get back on my feet and into the work field. I look forward to taking more classes with Access Careers in the near future to help further my career.Gina Doran

I had a wonderful experience. I started out doing the dialysis technician course which lasted for 6 weeks. At Access they have a payment plan, so you don't have to worry about having all the funds in hand. The teacher, Dr Varsally was excellent. He imparted knowledge in a way that was manageable to all in the class, must also mention that the class ssizes are small. Dr.V. ensured that all understood the lessons taught, he was always punctual to class, ready to do revision every morning on subject matters taught previously. All in all it was a good experience.Michelle Burey

I did the dialysis training at Access Careers and was very impressed by my teacher Dr. Varsally. He is very professional, kind, and humble. His method of teaching is great, and he has a sense of humor too. too,He is always well groomed and very organized. He iis always encouraging his students to continue learning and growing. Dr. V is awesome. The ladies at the front desk are very pleasant too. Thank you Dr. Vclaudene graham

The American red Cross is truly an amazing institution. My experience here is solely with the phlebotomists and donating blood. When I was taken in, man by the name of Robert did my intake he was truly helpful friendly and a fun. The door greeter / volunteer on was also friendly and everyone made sure that my time there was enjoyable and they made sure that I knew that I was appreciated. They make donating blood a wonderful and enjoyable experienceErik Stoneham

I have been giving blood at the prince street location for well over 5 years. The staff are always friendly and caring. I never leave with any bruising after I give blood, great place to give blood with great staff.Michael Short

Nice workers but i wish they did more to make it seem less like your at the hospital for something bad and more like your donating blood to help people you dont even know (Proud, Happy, Exciting)Nicholas O'Dell

My mom was there for 1 month, August 2019. To say that the tour was misleading is an understatement. The facility was beautiful. That’s where it ended. There was excuse after excuse as to why she was not regularly helped with a shower. She was never given all her medications. My mom is not stupid. She knows the medications she takes. But when she would insist that she wasn’t given them, they would argue with her. In that month, she ended up in the hospital 5 times. All because she was not given her medication. The food was mediocre. It was regularly cold, dry or burnt. One thing they emphasized in the tour was that the residents could order breakfast any time of the day. I was in the dining hall with mom and another woman. The woman asked for eggs at dinner time and was rudely told “No!” I hope anyone considering The Landing will read this and look elsewhere.Debra Miller

The Landing of Brighton has been a wonderful environment for my Father since his wife passed away. He was living alone with very little contact with others, as he was having some early onset dementia. At the Landing my Father has social interactions daily, participating in activities, dining with others and thriving. He is also given his medications daily and has his room cleaned, bed made and laundry done. He says “boy this place is like a 5 star resort!” What more could his family or he ask for. Thank you to The Landing for keeping my Father safe and happy!! .Sheryl Jacobson

The Landing of Brighton is an exceptional facility. My father was there for two and a half years before having to move to skilled nursing care. The staff truly knew him as a person not just as their "job". They took on the role of "family" during COVID when we could not visit him. They dealt with staff shortages like all facilities but did so with hard work and smiling attitudes. While not 100% perfect (no place could be), my family and I could not have asked for a kinder and more home like experience for my dad. We are so grateful!Meg Smerbeck

Current Admissions counselor/coordinator and director is rude, not helpful, nor understanding. They ignore application and take months to get back with you. This shows that the school is money hungry. I would recommend looking at other nursing schools that really care about prospective and current students.Keal N

I was employed here. I was verbally abused and not supported by the manager. I was terminated without warning even after alerting HRSusan Peel

Of the more than 50 top universities we toured around the country, Rochester was my favorite. Not only was it outstanding for its serene and spacious campus and its architectural richness, but for the people. The friendly staff who greeted us, the advice of their genuine and truly supportive admissions counselors, the welcoming and enthusiastic professors we met were all top notch. Ultimately my child chose a different university, but I would have been happy to spend more time visiting this campus and the surprisingly lovely city surrounding it.Mags

The school is beautiful. But really hate ur medicine in it. $600 just a single test with insurance. Talk and talk, never solved my problems. Did a much better test for $100 in another place without insurance and eventually get healthy. It’s not mental problems!!!Stella G

Research based University with plenty of opportunities for inquisitive mind. The amount of scholarship they provide to international students at graduate level is decent and tax- free.Md. Rayhanul Islam

My grandfather was discharged from the hospital a few weeks ago, but he still felt very weak and needed help doing a lot of things. We wanted to give my grandmother a break from caring for him, while also giving my grandfather the care he needed to prevent another hospitalization. I told the owner of "No Place Like Home" Senior Care that my grandfather needed immediate care. That very evening, she drove out to his home to meet and speak with him and my family. The owner took the time to explain everything that my family needed to know in order to make an informed decision moving forward. She answered every question and was so accommodating of our care requests. The next day, someone came to my grandparents' house to care for him. The caregiver was on time, prepared, polite, and professional. My grandfather is happy with the care he received, and my entire family is so grateful!Meghan Lavery

Called to see if they serviced my area for my grandmother and spoke with Deborah. This is one of a handful of times in my entire life that I've been so incredibly offended. After speaking about my grandmother's situation (in which I agreed with most of what she was saying), she told me verbatim 'when your Grandmother passes away you're going to look back and wish you stepped up'. Absolutely deplorable. So inappropriate, unprofessional, rude and unnecessarily cruel. I complained to the owner and he kindly took my complaint so at least thank you for that. I hope Deborah receives sensitively/customer training. We're all just family members of loved ones trying to do our best with very difficult situationsAshleigh O'Dell

Debra has been wonderful to work with in lining up care for my mother after she came out of rehab. She is true to her company's name in her philosophy to provide the best care to keep her clients in their own home in a safe environment. The caregivers are reliable and responsive to my mother's needs and willingly help with any request we make. They have even completed tasks without us asking. It has given our family peace of mind to know that our mother is being well cared for when we can't be there ourselves. I would highly recommend No Place Like Home Senior Care if you are in need of home health care for your loved one.Kim McOmber

My mom has stayed in 4 different nursing homes after major surgeries. She seems to have many complications every time. St. Ann's on Portland was by far our best experience – for her and for our family. The facility was lovely (We all liked her floor's eating area that felt welcoming – not all are like that.) The nursing staff and other staff members were knowledgeable and helpful and caring. They all dealt with the anxiety filled moments very well and appropriately. I highly recommend St Ann's Community.Sue MayoSmith

I love the people here they are so kind and loving. My great Aunt lives here and she loves it . They have a camp in the summer we’re the employees kids go and attend. They provide meals aloes they go with the elders and do crafts and other fun activities. There was a elder wow never smiled and when he did carts he face lit up with joy . What a wonderful experience for everyone I completely think you should put your loved ones in this amazing community!Gigi Hattie

My mother lived there for a little over 5 yrs and St. Anns does truly care for the most important people on earth. We just thank god she passed away pre-covid and didn’t have to endure the loneliness of not seeing her family for almost a year. The Pastoral Care Dept met and exceeded all her spiritual needs and made her final days so memorable.maria rosica

Took Mr. Santiago for the phlebotomy course and he’s absolutely an amazing instructor. He goes through everything in such a detailed, organized matter that’s extremely helpful! I seriously recommend having him as an instructor for anyone interested in doing phlebotomy. His test are also easy as long as you study, he makes it even easier by going over the test questions by doing a Q&A. He might seem strict, it’s just that he’s really passionate about what he does and the medical field! He’s also funny as well, he likes to make the class interesting! Thanks again Mr. Santiago for being an amazing instructor!Demara Brooks

Though I went into this class with an open mind I never in a million years thought that I would do as well as I did. Nor, did I expect to understand it so well. That is all thanks to Mr. Santiago. He made us feel comfortable to open up. We could ask questions no matter how silly they might have been and believe me some of them were. But he never complained not once. He took his time with us and he made sure we all were on the same page before moving on. I would recommend this Facility and Mr. Santiago to anyone looking to take this Phlebotomy course. He also teaches EKG course as well if you are wondering.Nadica Williams

Taking the CNA classes with Professor Nina has been the best decision i made in life. She’s an experienced nurse and doesn’t hesitate to share the good and bad side to mold us in this career. She teaches so much more than the text book and thats what makes her so unique. During my studies i fell ill and needed emergency medical attention and Professor Nina dropped everything and went for assistance from another Professor to try help me until I could’ve seek further medical attention. That experience shows how much empathy she has as a nurse. It was a privilege being a part of her class.Varshanie Hansraj

Great school if you want a career.or to get your high school equivalence .All you neeed is your time and your effort.Mr Clarque,Miss Kat,Miss Laura,Mr Decker,Miss Brown,and a lot of other dedicated teachers and instructors are there to assist you in reaching your goals.hreat place to start .Start nowGarcia Positive

I had 2 ABC Employees service at my home . & these Gentlemen were respectful & did what they needed to do in a timely efficient manner.. THANK YOU ABC.👍🏻Michelle Lynn

Both an elderly former neighbor and an elderly family member have stayed at The Hurlbut at differing times: both experiences were less than adequate. I would describe the attention to the residents as negligent, edging toward abusive. I'm at the age where many of my friends' parents are in skilled nursing facilities, so I have observed the workings of many in the area. Across the board, most hands-on staff are underpaid, overworked, and typically have received insufficient training for the job. (It truly is a shame how disrespectfully we treat the elderly in America.) However, I think The Hurlbut takes the cake in regards to blatant profitability over care. As harsh as it sounds, one gets the sense that the place is merely a warehouse for people to dump folks with limited incomes to die. The physical atmosphere is dreary and depressing. It's understandable that walls and furniture are going to experience a bit of wear and tear, but this is far beyond that. It appears as if no one has cared for the aesthetics of this place in decades. Scratched, dented, and outright broken furniture abounds. In resident rooms: window screens are missing or torn, blinds are broken, walls are not just scratched, but gouged. Beyond that, the few personal items resident's may bring in, have been known to "disappear." There are a few good employees that genuinely care. Unfortunately, they are far out-numbered (and possibly even bullied) by those who are burned-out, under-supervised, are simply disinterested. There are a few employees that are downright scary — using threatening tones and verbiage intimidating residents. Attempting to address these concerns with management gets you nowhere – they are minimized or and a "we're doing the best we can under the circumstances" excuse is used. Pathetic. Pitiful. Disgraceful. If you have a loved one at this place and can't relocate them, contact them on a daily basis to make certain they aren't volunteering to end their life before it's time.Sophie Davies Taylor

Recently I saw an advertisement on TV about Hurlbut. I had a loved one at Seneca Nursing Home for a short time recently. It is also suppose to be a rehabilitation facility. What was explained to me and what i observed, there is no way anyone could be rehabilitated in this facility to return home. In my opinion they are under staffed and many are unqualified. They have no common sense as how to handle patients with specific needs to make them comfortable. To be kind, the facility conditions and protocols are (sad). To be blunt, (horrible). Now let's get to the numbers. According to Hurlbut, they receive over $10,000 per/month per/patient. At Seneca Nursing Home they have approx. 80 patients. That's over $800,000 a month and over 9 million dollars a year for a very small facility. In my opinion Seneca is in poor condition, under staffed, with some unqualified staff. It is reasonable to assume that Hurlbut operates all its facilities in a similar manner. Where does the money go? It would be interesting to know what profit they make. What the CEO and all the "Administrative" costs are compared to actual patient care. Should medical facilities "profit" off poor health care? And just to put icing on the cake, I received a bill from Seneca on July 25 for over $1800 for the period of July 21-July 31. My loved one left Seneca on July 17th and passed away on July 18th. Look at the dates. I guess you can see where their priorities are. Maybe they should spend less money on advertising and more on proper care. Word of mouth is much better than any TV ad. Sad thing is, there are many companies who exploit the elderly for ridiculously high salaries and profits over proper care. I had to give a rating of at least 1 star in order to post but my real rating would be 0.thomas moracco

My relative spent roughly two weeks at the Hurlbut while recovering from hip replacement surgery. PROS (from least to most significant): *CLEAN facility (virtually no odor!) *Pleasant rooms; lots of light, not at all gloomy or depressing *Caring CNA's & nurses (overall, they were exceptional) *EXCELLENT rehab staff and facilities CONS (from least to most significant): *No menus for special dietary needs (vegan, vegetarian, gluten-free, etc.); they did try to make accommodations, but in this era, with more and more people following a plant-based diet, this should be an option *Poor communication with family members regarding medications administered (changes made in medication without any notification whatsoever, and staff appeared evasive or even annoyed or hostile when asked. At one time they were administering a double dose of my relative's allergy meds on a daily basis, when the order was for half the dose on an as-needed basis; dizziness was the result, and while that might not be a problem for the normal person, someone recovering from joint replacement does not need to be any less stable when walking!) *Poor record keeping in evidence (my relative had been at the Hurlbut for two days, and guests coming in were told no one was in that room; even worse, the night nurse gave my relative someone else's medications one night. I was there and caught the error; I was shown the log of the person supposedly in my relative's bed–this person was moved to a different wing at least a week before, and yet they still had the person assigned to my relative's bed. Had I not been there, my relative would have received a cocktail of meds that belonged to someone else!)Genesee Park Blvd Bulletin Secretary

I'm seems like the receptionist couldn't figure out what I needed.sat there for 2hrs to see admissions and she didn't put my name in the system to speak to someone and managed to put me in as Yolanda because me and her had the same last name and I was the only Rivera in the room.i think I'd rather go to Brighton. Smh and I never got seen so I ended up leaving because she still couldn't get it right even tho I gave her my bday and ssc smhBarbara Rivera

This is a beautiful new facility in a converted ex-Kodak building. The refurbishment is marvelous. Spaces are wide open, well colored, environmentally friendly, and very comfortable, being well appointed with charging stations, whiteboards and cozy study/sleep chairs in a variety of layouts for concealing, congregating or collaborating. The classrooms are well put together and the overall place is new and beautiful. It's great.Steve R.

This is a brand new campus and may I say it looks incredible. The building is amazing inside and out so many different resources available for students. The professors are the best they really want you to succeed. They will go out of their way for you if you are a good student. I attended both campuses and MCC gives you a great learning experience at an affordable price. Highly recommend.Dylan

This is a great school to start with prior to transferring to four year institution. Lots of classes with great professors that can relate to students. The biggest takeaway is the cost as compared to traditional four year schools. Aside from the positive stuff I've mentioned comes the bad. When I attended this school I was informed by counselors that receiving an AAS degree is the same as an AS degree with all my credits able to transfer when I decided to pursue a four-year degree. The only difference separating the two degrees is work experience. Well, once I started Brockport a majority of classes in my major only transferred as credits towards my BS degree and NOT towards my major program requirements. Despite having completed similar classes within my major I was forced to retake classes with same syllabus at Brockport therefore, I basically had to complete all four years all over again. Anyone considering to pursue a program here, my advice for you is to make sure you ask the right questions and understand the different types of degrees prior to committing . It's not worth anyone's time or money to retake classes at any institution if it will set you back.Giuseppe Mellia

I'd want to say that this is the best college I've ever attending. I'm currently enrolled in this college. This college has provided me with a great deal of assistance with everything I need. This college has already made an impression on me. If you need to do something on your expected it will be your goals, I strongly advise you to go to Monroe Community College. I am extremely happy that I chose this fantastic Monroe Community College. Thank you so much for assisting me with whatever I require. I'm currently enrolled in that college, and my expectations is to graduate in one year and a half or two years.Quatanzia Mulligan

The pool is very clean, but the Lifeguards are always on their mobile devices not even paying attention. One will guard the entire area standing far away from members attentive but the other two guards in uniform instead of surrounding the pool area with guards at all angles of the pool these two staff sit with either their back to the pool or on their phones. I also see the director sitting in his office never walking out on deck to correct the matter. Why pay staff to neglect their position of which they were hired to do. I don't feel safe having my children swim in this pool.Atalina Tucker

This is a great place with wonderful people! I spent seven weeks in rehab there until just after last Thanksgiving. I want to say Thank You and Hi to Dee, Eva, Becky, Hannah, Josh, Megan, Tim, Ben, John and many others. You know who you are. I miss you! Linden Rm 410 Marylou Laganamarylou lagana

Patients are being neglected, and having things stolen from them. The staff swears because the patients are having memory issues, that they can steal freely. They talk to them disrespectfully at times. I would not recommend this place for even a dog.Dee Dee

Very, very nice facility!`Staff was friendly and quite accommodating. Beautiful building with comfortable rooms and lovely grounds. Rehab area and staff were patient and kind.Carolyn Bryson