20 Best Cdpap Programs In San Antonio, TX (2022 Updated)

Words cannot describe the gratitude we have for Amada Senior Care, but especially Denise Bryan our caregiver that was assigned to my father's care. We were at a loss when my father had his medical condition last January which completely change his independence. He was not a happy man to have to depend on someone to help him through his days. He just was not use to that. We spoke in length with Amada to match a personality that would be a match for Dad. He is a quiet man but likes others to talk. Denise was a God send. The first day they met Denise , my Dad talked and laughed so much together that Denise could not believe we said Dad was a quiet man. She made him feel so comfortable it was amazing. It has now been 7 months since she has been taking care of Dad. She jumped right in as if he was her own father. She learned not only his medical needs but his personality. Denise is always proactive to find the things that make Dad happy and keeps him busy. He loves to work with his hands and build things. He looks forward to her everyday but not only that, she encourages him every day to make every day count and he looks forward to the new things that she comes up with. We as a family consider her family and are so grateful for her taking care of Dad. But not only that, most of all, who Denise is as a person.Rose Kuehn

My wife and I were recently in an auto accident which left my wife unable to walk, bathe or go to the bathroom without assistance. I was doing my best to take care of her myself and work from home, and doing a pretty mediocre job at both. I called AMADA to see if they could help and we knew from the intake interview later that day that they would be a perfect fit for my wife's needs. Rebecca Castillo has been a huge blessing as my wife's caretaker while she heals from her injuries. She has been very caring and is obviously extremely knowledgeable and well-trained in providing home health care. My wife has now recovered to the point that we no longer require home health care, but if we do again, we will call AMADA and ask for Rebecca. We very highly recommend her and AMADA.David Cohn

Senior Care has provided great service. Dad took ill in Feb.2021. Senior Care was there to help with the Set up process. We couldn't be happier with the Care giver, Denise Bryant. She is confident , energetic and kind. Couldn't be a better fit for Dad. She researched areas of his condition and this has helped with his improving and independence. Dad looks forward to Denise coming to the home and she has become family. She goes above and beyond to engage him in activities and outdoor stimulation. A welcomed relief coming through this pandemic. Thank you Senior Care and Denise Bryant !george kuehn

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My 87 year old father was home bound with stage-4 brain cancer, plus cancer of the lung, and esophagus. Our caregiver, Rose Payette, was the most helpful, compassionate individual that anyone could ever ask for. She truly cared for my father's well being and made him feel at home even while he was in the hospital and then moved to a nursing home. She was faithfully at his side when he passed away. My family feels very fortunate to have had her taking care of our Dad. Thank you so very much.Steve Goodson

We are very satisfied with this company. We’ve had two long term caregivers and both have been very good! Chinar in particular has been such a blessing! We cannot say enough good things about him. He is attentive to every need of my parents and is careful and kind in all that he does. Anything we ask him to do he does with a smile on his face. The company is very responsive as well. We definitely recommend it.Linda Lasher

Michael and his team were amazing! They helped us navigate a difficult time in our families lives. My father was placed in hospice and wanted to stay in his home. The Homewatch staff was extremely knowledgeable and took amazing care of my father and was so kind to the extended family. I would absolutely use them again and will recommend them to all my family and friends.Megan Jones

I would highly recommend Caring Senior Service of San Antonio. I recently moved to SA with my 87 year old father-in-law. I met with the staff at CSS of SA before the move and immediately, I was impressed by the thoroughness of their approach to my father-in-law and my needs. The aides selected for us are amazing. They are professional, punctual and knowledgeable, but also caring and affectionate. When I had to make several trips pertaining to my move, I was nervous about leaving my father-in-law with people I didn’t know very well. However, the staff updated me regularly and did all they could to assure me of the great care he was receiving. I have also received excellent follow-up from management. In short, my experience has only been wonderful.MC Camps

I absolutely loved working with this company. I wish my health didnt take a plunge because now I can no longer work. How ever I really enjoyed being and working with the clients and I genuinely care for the supervisors. They acknowledge you and your hard work doesn't go unnoticed. I recommend anyone to work for this company. Thank you Rhonda and Brian for being so amazing to me and understamding of my helth problems, it truly means a lot to me.Jassiebae Lashawn

Caring Senior Services provide excellent service in every aspect. They were quick to respond to our questions , explained processes very thoroughly , and most importantly they provided really great and dependable providers for us. The administrative staff was also very compassionate and professional with our needs. I recommend this agency Very highly.Leticia Bresnahan

My letter of Resignation I thank you for the past employment opportunities. However, it appears I'm used more as a fill-in than actually given employment, unless the Client is soon to expire. The few opportunities I was given, prior to my illness in October 2021 to Early February 2022, had the appearance of being a servant to the Client vice having a service offered. Recently, since my return, more importantly, I've encountered Staff who are callous in care, giggling while Clients are in pain, not cleaning a client well yet stating she "had no problems" in written form, not protecting Clients by using masks, coming to work half-hour to 15 minutes late, and not keeping the privacy of the Clients. These don't show well for this Company. I've also been informed that you give positions to certain people, and what's left is offered on the website. I'm pretty certain I just experienced this. I'm good at what I do, I care about my Clients, and I am attentive to detail. I don't like rude co-workers, nor co-workers who think they are above the company's standards. Yet there's no attempt to ensure this company is enforcing there own standards of conduct. I truly believe this Company is going in the wrong direction, and will soon lose a good base rating. I cannot allow myself to be in the company of such abhorrent work, with a lack of honest professional care. I'm saddened to leave this Company as when I started it was nothing like this. Respectfully, Ruth Morales P.S.: I ride a Scooter, and use Lyft when it's not possible. I enjoy my Scooter riding. I mostly worked overnights, and was always available for fill-in shifts to help out. I was told I was invaluable. I really liked this Company when I started, but something changed with the new Management. What a shame.Ruth Morales

I have been using comfort keepers services since September of 2020. I contacted a few services before deciding to go with comfort keepers to assist with my father and chose comfort keepers because of the professionalism I received over the phone when inquiring about their services, as well as the great experience I had meeting with care coordinator Teshema Manning. My father has had the pleasure of interacting with a few caregivers from comfort keepers, one that stood out above all by the name of Linda. From the first day Linda showed up to help assist with my father it was as if she had been assisting my father for months. Linda not only makes sure my father is physically well by assuring he takes his meds on time, checking his blood pressure and blood sugar daily, making sure he eats well, taking my father to appointments when I am unable to (the list can go on), she also makes sure he is well mentally. They talk, joke, play games, do puzzles, paint, cook, get out of the house now and again. Things to keep my fathers mind from wondering, which I think is great! There has only been a couple times Linda as well as other caregivers had to call in, but Kassi is always there to make sure someone will be there to watch over my father while I am at work. I am very grateful for comfort keepers and to Linda! I could not thank them enough for what they do for me and my father.Adrian Martinez

My mom has advanced Alzheimer's disease, & we wanted to keep her at home with my father. I am a Registered Nurse, and I am incredibly picky about my mom's care. Over the years, I have utilized several different reputable agencies, but just wasn't happy with the quality of the CNA's they were sending us. The turnover rate was high & we kept getting new people that didn't know my mom or her routine & I would have to spend days orienting them. I researched some different companies & met with the Comfort Keepers liaison. They listened to my concerns/issues & subsequently found us the perfect person for the job. "Tara" Lester is a Godsend! She is conscientious & hardworking. She has been with us for over 2 years now, & I couldn't be happier with the quality of care she provides for my mom! She consistently goes above & beyond the call of duty & is worth her weight in gold! The Comfort Keepers team, Tina, John & Michelle have all been wonderful to work with, and I highly recommend this company!Rachel Buxton

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

My goal was to care for my husband at home as he continued his journey with Alzheimer's. As his confusion and need for assistance with all tasks grew , it was clear that I needed help. My Griswold team gave me that help and a little space for me to recharge. Our case manager, Kelly, was very kind and patient as she worked with me to find the level of staffing that was necessary as needs increased. She also helped me with my Long Term Care requests for refund, sometimes a daunting task. Our primary caregiver, Esther, was professional and caring. She established a relationship with my husband at a time when he was very unhappy. Esther helped him with the private, personal services that he increasingly needed. Her rapport with my husband convinced him to accept her assistance at a time when he was uncooperative. She was able to make him laugh, and always remember the pickle with his lunch! I always felt confident leaving my husband in Esther's care and that of the other team members. With their assistance he was able to safely stay at home for an additional nine months. I am grateful to Griswold for that additional time at home with my husband and I definitely recommend their services and advice to other tired caregivers.Mary Young

After my husband was diagnosed with dementia, I knew I would need help caring for him at home. After having bad experiences finding care for my mother and stepmother, I was apprehensive about finding an agency for my husband. A good friend recommended Griswold Home Care. I requested the same caregiver every day so my husband would not be confused. It took a couple weeks, but Lorraine came to us in Aug 2019. She treated my husband with professionalism, kindness, and humor, keeping him clean, safe and happy for 2 1/2 years. When he was at his grumpiest, Lorraine would have him laughing and redirected from whatever had angered him. She cared for him as if he was her father. Due to health problems of my own, I have kept Griswold and Lorraine to help me. I highly recommend Griswold Home Care.Maggi Oswald

I have the privilege of serving on several non-profit boards in the home care industry with Laura McGuire over the years. She is truly a leader in the home care industry, you can see her dedication and desire to help seniors and their families. At the church I attend we have a large senior adult group and when someone needs non-medical services, Griswold Home Care is the first one that our members recommend. When I refer a family to Griswold , I know their needs will be taken care of. Laura and George McGuire have built a wonderful company and have a pristine reputation in the our industry and I feel very privileged to know them.Kameron Chicoine

Pat and Wendy have been caring for my mom for about 2 months now. I really can not say enough to express my appreciation for the services they have provided for my mom. My sister and I both live out of town and my dad passed away 6 years ago. Recently due to medical issues with my mom we have placed my mom in assisted care. We needed help with getting her to appointments and personal errands. They have been there ANY time she needs outside assistance. They have a true servants heart. Always caring for my mom as if it was their own mom. They communicate with her about her needs and concerns and address them with the appropriate person. Whether it is a doctor’s visit, the assisted care facility, the bank etc. They always go over and beyond the call of duty always keeping my moms needs #1. They are extremely communicative and I always feel informed of everything going on. Recently my mom had to go to the emergency room and they stayed with her while there and after being admitted to the hospital they have stayed with her at the hospital. They stay on top of all information from doctors and make sure everything is followed through with. I honestly can’t say enough about what wonderful people they are and the peace my sister and I have about her care. I would 100% recommend this service to anyone.Kristi Hudson

I have worked for this company for 2 months and getting a hold of someone has always been easy and they have always been nice. When I started they said it was like a family here and I couldn’t agree with that more ,everyone is always trying to help everyone and everyone is trying to always be helpful with each other. I’m really glad I came to this company as we all work very well together. Amanda has been a great help always. Alisa has always been there and always there to answer questions for me. Wendy treated me like I was one of her own when I started. Pat has been easy to tell concerns. Robin has been easy to express my concerns for schedule.Victor Delgado

ABC was a tremendous help when my dad required additional care beyond Assisted Living. Wendy came out within minutes to assess my dad’s needs. The ABC caregivers went above and beyond, including staying with my dad when he had to be hospitalized. I’ve referred ABC to several families, all of which have shared our positive experience. Thank you, Pat and Wendy, for providing a service that makes a difficult time in the life of our loved ones so much easier to accept. Keep up the good work! Forever grateful!Melanie Brandt

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I just want to say, I thoroughly enjoy working for this company. Ms. Wolfe, is a genuinely amazing boss to work for. She does care deeply for, not only the clients/costumers, but for her staff. She does her best to make sure we are treated fairly, and , make sure we are taken care of. Ms. Theresa will call her clients to check on them, to make sure they are being taken care of as well. She has a big heart, and you can see that being a nurse, and having this company was meant for her. She also, calls her staff just checking them through the week. I want to say thank you to her , and how appreciative to her for her giving me this opportunity.Kayeleigh Taylor

Theresa and the rest of the staff have been amazing. My elderly mom lives independently and when I was scheduled to have surgery, I was concerned because I would not be able to check on her or take her to appointments. Theresa responded to my request for information and has been a blessing ever since. If anyone is looking for assistance with care for an independent elderly parent I would recommend Thersea and the staff at Acti-Kare.Keshia Parks

My experience with Theresa Wolfe, RN is one I will always cherish. She is very kind, and considerate of my needs and cares deeply for her clients. I have always enjoyed her willingness to learn more and to share that knowledge with her clients. I am greeted with a genuine smile everyday and appreciate her laughter so much. I know she is a top notch Nurse and feel very confident every client will receive top notch care~~MaryMary Altinger

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

Family Tree In Home Care provided remarkable care for my husband in his most turbulent, final days. With so many home care options out there, we didn’t know where to begin or how to choose. We took a chance on Family Tree because my husband’s cancer had advanced to a point of severity where he needed 24/7 monitoring beyond general home hospice care. After several days of hardly sleeping, my son and I were desperate for help. It was a Sunday morning, yet Family Tree answered our call right away and had assistance out to us immediately that evening. The caregiver was incredible, a person with 30+ years experience. Thanks to her, my husband was looked after all night, and my son and I finally got rest. We had a different caregiver the following night, and she was just as amazing as the previous. She sat with my husband all night long, and continually helped calm him. She even cried a tear for me at seeing how grateful I was to have had rest. Later that afternoon, my husband’s suffering was over and he passed away peacefully. Though we only used Family Tree's caregiving services for a few days, thanks to them, my son and I were able to keep my husband at home and be with him in the final moments of his life. For those with loved ones utilizing home hospice care, the experience of death is a very difficult thing to endure. Many, like my husband, will need after hours help in the final days. This is the most challenging form of caregiving any human can be asked to give, and Family Tree delivered with a grace and sympathy that soothed us and helped us in our time of greatest need. If they can handle the two most turbulent nights of a dying man’s life, they can handle anything. We offered to pay Family Tree for the entire week of care, given how much they did for us so quickly and my husband passing sooner than expected, but they wouldn’t accept it. That says it all about the big hearts at Family Tree. It’s one thing to provide expedient, exceptional care–it’s another to exemplify all that is good about humanity.J B

I called Familytree looking for Care for my mother as she had been diagnosed with COVID -19 . When I called I got the basic information and was told I would be getting a call back shortly . I received a call in less than 20 min. I asked when would they be able to start as I was desperate . I was told by the Nurse Helen we may be able to start tonight if not first thing in the morning. I was impressed by the fast action of the office staff to get me help that night. The rates were very reasonable during this world crisis. I would recommend Familytree to any one who is looking for a caring compassionate people from office staff to caregivers.Sulema Martinez

We started with By Design with Ellen McClellan to help care for my mom which then became Family Tree, and she and we have been very happy! She still has her independence without feeling like a burden and can go about her life. We love her caregivers, as they love her and how accessible they are. Kat McClellan Jones, Ellen’s daughter is a great liaison to us and a credit to the company! Thank you Family Tree, our mother is in great hands and our worry about her when we aren’t there is minimal!Diana Stumberg

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Care when we needed help. This review is long over due. I want to thank Sloane and her agency for being on point with helping me and my family through the past few years. My parents have been dealing with a range of health issues which have required Sloane's services be in place quickly. They are in TX and I am in VA. Sloane's response time has been phenomenal. It is great to know when I can't get to my parents quickly, Sloane can and has. She takes the time to match the right caregiver, listening to feedback and making adjustments accordingly. All with grace and compassion. I especially like the family portal for information on who is providing care, when they arrived/left and services performed. Being a distance away it is comforting to know my parents are in safe hands. If you are in need of a personal care agency that is professional, kind and caring look no further.Alisa Mays

Right at Home works with your schedule. I have had times at least 3 so far that were emergencies and Tammy has helped me get those days off and these were last minute appointments that had to be done. I am very grateful for the Right at Home Staff who have helped me through this time. This is a very good place to work. So Please if any of you who have great work ethics, come in on weekend schedules and of course during the week, please come and apply. The address is 8700 Crownhill. Exit on Broadway do the turn around and merge to the left the tall building. It is on the seventh floor. Exit to the left and and it will be passed the hall wall. Please come and work for this company. It is great!Theresa Balboa

I just worked for this company. I was in a abusive situation and my son was injured. I contacted them and while my son was in the hospital they never sent me any help so I couldn't be there with him. I ended up having to go to a battered women's shelter and received a nasty email and they held my final check. I'm in a battered women's shelter I sent them a receipt showing that the badge was mailed and they still refused my check. We can't even get to family. Thank you Right at homeAutumn

Home Instead Senior Care is an exceptional option for our elderly community and their families. As a caregiver at Home Instead, I am given the opportunity to touch many lives, while experiencing joy in helping others walk this life journey milestone. Once one reaches this point in life, it can be extremely overwhelming for families and their elderly loved ones. Our Home Instead Senior Care staff is here to give the relief desperately needed from the moment we receive the phone call, inquiring about our services. We work as a team, fulfilling our purpose in meeting the needs of all treasured individuals led to us. We want to be there! Have you ever gone to an establishment and felt like the person assisting you does not want to be there? We know what we want, when we know what we don't want. No one wants to feel like an inconvenience. This is why I choose to be a caregiver for Home Instead Senior Care. The teamwork and genuine care each staff member offers, anchors me in a place I want to be at to serve my purpose.Jenny Garcia

I used Home Instead San Antonio to care for my mom. She had a stroke and spent some time in a rehab facility. It was terrible. She wanted desperately to go home. She still needed a lot of assistance so I called Home Instead. They were out with my mom and I the same day I called, and service started the next morning. My mom was a nurse so she was difficult and critical at times. The Home Instead caregivers were always very kind and compassionate and went the extra step to make my mom feel comfortable with them. At first we needed them every day, as she got better she didn't need as much assistance so we scaled back to 3 days a week then 1 day a week. Now she calls when she wants to go out for an afternoon or to a doctor's appointment that she knows will be difficult for her. I can't express enough appreciation for the help they have provided.Patrick Callihan

We have appreciated the help of Home Instead at several times over the years. Most recently we were in need of someone to help my mother in the hospital and rehab facility at night. My mother is quite elderly and has memory problems. So having someone with her at night was really necessary, allowing me to concentrate on helping her during the day. I slept much better knowing she was safe and oriented as possible while she was recovering. I happened to be there when our caregiver was there. I was really struck by her patience and her attentiveness to mom. I would recommend Home Instead to anyone who needs assistance in caring for a parent or family member.Kathy Ruiz

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Senior Helpers is a truly exceptional senior care company. I hired them for my mother in the middle of many new and unexpected challenges, and I'm amazed at their ability to understand the type of care she needed and their ability to anticipate and prepare for the ongoing challenges that arise. Senior helpers has proven themselves to be very selective in choosing their staff. The care givers chosen are quality people that I trust with the care of my mom, and my mom is delighted with her new helpers. I am relieved that my mother now has assistance with all her needs including cooking, cleaning, and shopping. The peace Senior Helpers has brought to our family is a God send!Laurie DeCarlo

Scott and Megan Archer will assure the highest standard care for your loved ones, and they treat their clients as they would their own family. They have the highest standards of their caregiver staff, and they are very hands-on when it comes to making sure their clients are receiving the care they need. They are very highly educated and trained in all aspects of care, and they have dedicated their lives to serving others. I highly recommend Senior Helpers North San Antonio and give them a 5 Star plus, plus, plus rating.Alesta Purvis

Senior Helpers is amazing! Megan and Scott are incredibly caring and hands on, and all of the staff we interacted with were kind and caring as well. Their service is 100% reliable. Our family had an extremely challenging summer, and literally could not have gotten through it without the support of the Senior Helpers team. Megan and Scott will make sure your loved ones have kind, trustworthy staff on hand, and routinely go above and beyond. They feel like part of the family now too!Gretchen Franke

I can’t say enough positive things about the Beehive on Camp Bullis Road. This place has been a godsend. I moved my mother there recently. She had been in another assisted living home that was just not right for her. The Beehive has been a totally different experience. My mother is wheelchair bound, but that has been no problem for the staff. She also needs some assistance at meal time due to tremors. Again, no problem. The owners, Jennifer and Leon, are on site all the time. They are actively (very actively) involved in care and friendship with the residents. The house is bright and airy. The chef (Colin) is outstanding (this was a big complaint of my mother’s in her former residence). Mom loves the food, the variety, and the joy with which Colin works and serves. Leon and Jennifer are respectful of the residents’ privacy. They, along with the caregivers, engage the residents in activities that stimulate both mind and body. My Mom isn’t much of a “joiner” in activities. Well, she wasn’t until she moved here! It’s been quite remarkable. Recently I went to see my mother in her room and spent some time together, just us two. To hear Mom say, “I’m ready to go back out to the living room now” was such a pleasant surprise. Each resident’s room is equipped with a large television and its own bathroom (with shower). The rooms have plenty of space and a large closet and also plenty of electric plugs. But the goal of the owners and staff is to get the residents OUT of their rooms and into the community space where they have multiple tables, comfortable lounge chairs, a fireplace, and wall-to-wall windows. Plus two outside covered patios with ceiling fans. It is just a warm place to live. Warm people and a warm environment. My mother hasn't smiled this much in years.Carla Mealey

I'd like to share the experience that I have had with beehive homes of crown ridge. As anyone with an elderly parent knows it is both life-altering and essential to your peace of mind knowing that your parents or parent loved secure and taken care of at that last stage of their life. And while it is not always possible to be able to provide that care and love to a parent on a daily 24-hour basis,, I am eternally grateful and privileged to provide for my 95 y.o. mom after all that she has sacrificed for me. But that has been made possible through people that have an incredibly true and loving generous heart like the peoples at beehive homes of crown ridge. Leon, who owns and directs, along with Jennifer, Colin, Thomas, Cecilia and Stephanie are simply a godsent gift, as they are the kind of persons that you rarely meet nowadays. Altruistic genuine, and quite plainly put they have love in their heart and a care for people that is so needed in this world and I am so thankful for them. They have given my mom respect and dignity love kindness and they have shown the same to me as well as every other person at beehive homes or crown ridge. I have great admiration and respect for what they do and who they are as people. I hope that this will help anyone looking for a place for their parents as that is a very difficult choice. But with 100% certainty and no doubt, after trying several other assisted living facilities, beehive homes is head and shoulders above the rest. Thank you again Leon Jennifer Colin and Thomas, and also Cecilia and Stephanie and all of the others who work at beehive y'all have given me a piece of mind and y'all have given my mom a gift that is priceless. I appreciate what you do, I wish you guys the best always!Adrian Guerra

I cannot say enough good things about Beehive Homes Crownridge! Our Mom’s doctor highly recommended it and after we took a tour, we knew why. The owners, Leon and Jennifer Sikora, manage it themselves along with their wonderful son, Collin, and a team of amazing caregivers. Beehive is a beautiful, bright place that feels like home. It is large enough to offer everything we wanted but small enough for everyone there to really know our Mom’s needs. She felt welcome and loved immediately. The communication between the staff and our family has been exemplary. Good communication is such an important thing to us. We feel so welcome when we come to visit and such peace of mind knowing our Mom is safe, happy and taken care of by such a caring and professional team of people. We are so blessed to have found Beehive and thankful our Mom is in such wonderful hands.Elizabeth Ricks