20 Best Cdpap Programs In Reno, NV (2022 Updated)

So, it could be great, things that drop is rating is -4 weeks out to book an appointment -waited almost an hour to be told that my appointment that day was cancelled, and I showed up 20+ minutes early as per request -If you are six minutes late, they will not see youShade of the Crusades (Jonathan Burrows)

Have been there on several occasions. High school graduations, basketball games, football games and weekend classes. Beautiful campus. Great security, very helpful with directions. Great facility and students. Have a son going to classes there.Sherry Patton

Perfect campus and extraordinary faculty facilities. The architecture, the design of the environment and the park are a jem.#education #uniqueNina Trankovа

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I have been working with SUNRAY Homecare since JANUARY 2019 and I like this Agency. The Supervisor and the coordinators are very Professional and always do their best to keep me busy with work. All i will state is keep up the Great work.RASHED RAHMAN

I like this agency very much coz all the girls are very helpful. Anytime I have any kind of question besides the services they are always there to help me out.i M very grateful to sunray cdpap.thank you all.No

if i were asked i would defo recommend this agency , very understanding , caring and trust worthy. they defo go extra mile to help you out not only for homecare for anything.Khalil Rahman

Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love one's in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love one's. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Maker's understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldn't be happier. Thank You Burd Home Care for such outstanding support keep up the good work!Ebone Cleveland

Sean Costello has been infinitely patient kind and alert for the needs of my mother and helping me be able to use the technology well. My mother has not been stressed or scared to have any dealings with him as well which is huge! She suffers from anxiety and thus nerves make comfort drop when she handles day today things. Sean has made it very easy for her which I truly appreciate. Nice job Sean we look forward to helped by you in the future. My mom and I are both Bible readers and teachers and you've done what people call the Golden rule Matthew chapter 7 verse 12 says do onto others what you would like others to do to you. Jesus Christ said that; You yourself are doing it. All the best take careTrevor Johnson

We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.Bill & Frances Furioso

The care provided by Visiting Angels has greatly contributed to the continued comfort and well being of my bed-ridden wife. The understanding of her physical health problems and limitations, and the kind and tender care given by the provider help her maintain a positive attitude despite her failing health. We tried another service agency prior to Visiting Angels, were dissatisfied and terminated them, which luckily led us to Visiting Angels. Now they have been the caretaker providers for my wife since March, 2015, nearly 5-years of twice-weekly visits, all handled in a courteous, professional manner. I couldn't keep my wife at home if it weren't for Visiting Angels!Warren Walters

Finding the right help when help is needed is difficult. Thankfully, I found Visiting Angels here in Reno NV. The assistance and professionalism from the care giver that engaged, was fantastic. The assistance we received was ideal and truly added the right component to the things we are already doing. Getting the added care that my loved one needed, has been a godsend, I am very glad that I made the call and Robert was extremely efficient and timely with his response.D- Mannn

We are very happy with the quality of care provided. Jenny, our caregiver, is really good with my mom who has Dementia. She is always friendly and caring taking time to engage mom in conversation. I couldn’t ask for a better caregiver or company to help me with my mom. I highly recommend Visiting Angels any time some asks about a caregiver.Margo Walden

I was somewhat apprehensive when getting into the senior caregiving field, as it can be intimidating taking care of others loved ones. Although, I had many years of medical/nanny experience senior care was unknown to me. I explained this to Amada and they ensured me that I would be trained both in the office and with other caregivers in the field until I felt ready. AND they did such. Not only did Miles spend one-on-one time with me in office renewing my CNA skills but I also went shadowing fellow caregivers until I felt ready. Amada took the time to create a repertoire with me whilst simultaneously building me up to be the best senior caregiver possible. Amada management train their staff as if they were sending them out to take care of their own parents, brothers or sisters. And that’s why I chose to work for them. They careCiara Hogan

I have worked in healthcare for 12+years in Assisted Living and Memory Care. It’s very important to trust a company that you refer to families when they may not be ready to move into a community or maybe they want a little extra support. Amada and The Seasons of Reno were able to help support a client/resident through end of life and the family was so grateful for the care they received. I continue to make both personal and professional referrals to Amada because I know they do a great job.Jessica Culbertson

Amada is a wonderful company to work for. They really care about their caregivers and their clients. They want to talk to every caregiver personally and not just about work but there personal lives as well. The entire office staff sees every text from caregivers so they are all on the same page and knowledge of each individual client. They reward their caregivers as well for doing good work. We have amazing clients too. It is truly an honor to work with and for them.A Z

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I hired Comfort Keepers to care for my 84 year old uncle with dementia in Sparks about a month ago and I have been so pleased. The caregiver Darlene Chun has been amazing! She is a perfect match for my uncle – she enjoys his sense of humor, takes him out for walks, throws the nerf football with him (which he loves), makes him delicious meals and overall does everything that I would do myself for my uncle. And she keeps me informed about how he is doing and if there are any issues that need to be attended to. I am so grateful for everything she does & would recommend Comfort Keepers to other families.Lara MacDonald

Comfort Keepers has allowed me regain my quality of life. Truly a life changing experience, a facility I would definitely want involved with any type of care for my own momma. Family owned and operated they provide qualified caregivers with lots of love to share. Awesome job opportunity great pay and a schedule that fits you. I’m feel very blessed to be employed by Comfort Keepers, I can share my skills and my love to someone in need. Thank youKeri Henderson

Comfort Keepers Reno has amazing caregivers with big hearts and care deeply about clients physical and emotional needs. Comfort Keepers caregivers always become part of the family the moment they step into their clients homes! Their level of professionalism and ability to care for the elderly is the best quality in Northern Nevada. Thank you Comfort Keepers Reno for caring so much and elevating the human spirit!Kaitlyn Teachout

I had unfortunately relied on the services of Home Instead Senior Care for a short time period when we were uncertain that my elderly father required at home care services after the loss of my mother. He was residing at an independent senior care community at the time. My father soon decided to cancel services primarily because he was pretty self-sufficient after a few weeks of care. The at home care person also reeked of cigarettes which didn’t reflect well on their vetting process. When I opted to move my father into my home, I reached out to Home Instead again for a consideration of at home care services. They denied resuming services stating that we did not provide 2-weeks notice upon our previous cancellation. Not sure what that meant, as we had provided adequate notice while waving our deposit. We’ll be exploring other more suitable options at this time.Wake Up Enterprises

My experience with Home instead for my Mom has been fantastic. I lost my Father while I was in Afghanistan and had to fly back and figure out how I was going to care for my mom. I had read previous favorable review on Home Instead so I chose them. They were upfront with everything including pricing and policies. Home Instead was crucial in helping my mom manage her medications and keep track of her many doctors appointments. When she went into the hospital they came to visit her. They have worked with me and my family to cover down on whatever needs came up. We are moving to Dallas and will be using Home Instead there as well, hoping that our experience will be as good there as it has been in Reno.John Luckey

Home Instead Reno, NV are wonderful! The management of schedules, billing and most of all training of caregivers is outstanding. The caregivers are very attentive and have helped my parents manage to stay in their own home. My parents get help when needed with meals, bathing, physical therapy and medicine reminders, and grocery shopping. In addition, I have been able to monitor daily routines using Home Instead's online portal and also have hassle free billing. Thank you, Home Instead, for my comfort of knowing that my parents are getting good quality care, but also are allowed to maintain their independence.Gramma Sandi Quilts

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

My 92 year old mother lives 2,000 miles away from my brother and 3,000 miles away from me. Although we visit her frequently we always were concerned that she was not receiving the care and monitoring she needed on a frequent basis. We were fortunate to find the services of Right-at-Home nine years ago. The services began with driving my Mom to doctor other appointments for about 2-3 hours a week. Now Mom receives 9 hours a week of service from two highly skilled senior care providers. One provider does the laundry and other light jobs around the apartment during her 6 hours a week and the other provider does mostly outside errands such as grocery shopping and picking up prescriptions. Over the years, there have been different providers but all were extremely attentive and respectful to my mother. I have observed them going out of there way to engage Mom, determine her needs, and figure out ways to meet her needs. We also have found the coordinator of the services to be responsive to our phone calls and very aware of Mom's needs. Communication with my mother and my family has been exceptional. Mom still lives in an independent living apartment complex for seniors largely due to the services Right-At-Home provides. These are all reasons why my family highly recommends Right-At-Home for high quality senior care services. We sleep at night knowing that Right-At-Home is providing the services and monitoring my brother and I cannot provide on a regular basis.Alan Arroyo

I used Right At Home’s services to assist my father, who had suffered from a stroke. Though he was faced with many physical challenges due to the stroke, my father’s wish was to remain at home, which would not have been possible without Right At Home’s services. Regina came out to assess Dad initially and did a follow up assessment when we decided we needed additional assistance. Regina was fantastic, very thorough in her questions for me and her assessment. They were able to match my Dad with caregivers who were well suited to his personality and the help we needed. In the office Nancy was so helpful anytime I’d call with questions or a schedule change, she was always friendly and easy going with any requests or changeable I needed to make. I also dealt a fair amount with Melissa, who was a tremendous help to me so many times. If there were times they had caregivers who had conflicts or were unable to make it for the shift the office quickly found caregivers to fill in those shifts and I was always notified promptly every step of the way. As my Dad had caregivers twice a day every day we had several caregivers over the course of the 8 months we used the service, but Kayla and Dalia were two of our most consistent caregivers and my Dad’s favorites. I would absolutely recommend Right At Home’s services to anyone who needs help at home.Ashley S.

If you’re looking for a company who will bend over backwards to take care of your loved one, this is the place! The folks at Right at Home genuinely care about their clients and do everything to make sure they are in good hands with reliable and trustworthy caregivers. The best part is they service all of Northern Nevada so all the surrounding areas from Gardnerville to Spanish Springs and beyond! I love that they have people to answer the phones 24/7 and are heavily involved in the community. They have a wonderful reputation after being around for 12 years!Emma Osman-Noyes

**UPDATE** As anyone can see, they responded. To try to save face, they are trying to discredit my statement. They are trying to make readers believe I don’t work for the company and I’m lying. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. I can easily add my paystub showing my name & todays date. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews…..you be the judge. No company is perfect, but at least be honest. Your dishonest response is partially whats wrong with staff at this company. Like any employee, their will be issues with the company you’re employed with. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. To some it up, your tactic failed and you need to be retrained. I’m a current employee and after a few months, I see the truth. I’m no longer happy. The coordinator is horrible. The sign in & out app is a joke. No one wants to respond, until you call in and make a complaint. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. This is truly unfair working conditions. It’s like we’re being silenced by being ignored. Please don’t respond to me or contact me. I will not answer until my issues are rectified. Nor will I change my review.Charles Green

I have been working as my moms Caregiver for 5 1/2 years . As we all know Caring for a loved one isn’t easy and it’s just like if you were caring for a stranger because when aging ,people change . Due to a lot of mental exhaustion and emotional exhaustion I decided to step away from caregiving for a while , but FREEDOM CARE is one of the best agencies I have ever worked for . I once had ASHLEY ROJAS AS A COORDINATOR AND NOW RECENTLY CECILIA JACO and I must say that these two coordinators are one of the best ones I have ever had . They are very sweet ladies ,when they speak to patients and caregivers they always talk with a calm pleasant voice . In the very beginning when I began caregiving in 2016 it was a little different but within these 5 years a lot has improved. I appreciate the gift boxes I receive and love that when I can’t be with the patient one day or time they are able to combine my hours with another day and shift and I don’t lose my pay . I like that if I can’t begin in the morning I can switch my hours to clock in a different time and still work my shift . FOR ANYONE OUT THERE WHO HAS A SICK LOVED ONE I MUST SAY FREEDOM CARE IS THE BEST CDPAP AGENCY . I have had great health benefits and They reimburse for gym Membership ,cell phone and even your child care expenses.All depending on the hours the patient receives you get great benefits . I can’t complain about my agency at all . FREEDOM CARE you guys are the best !!!Stephanie

I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS.. This company has absolutely TERRIBLE customer service from day one .Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one ,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. I do not recommend this company my mother is the only reason I use it ,other than that there is no reason I will ever recommend this company. Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. Sincerely Toni MillerIyona M