20 Best Cdpap Programs In Queens, NY (2022 Updated)

I've had a very positive experience working at DHCare while I take care of my father. My coordinator is Kevin, whose very attentive to detail and ensures that all of the admin formalities are completed efficiently. All of my enquiries get resolved immediately and he'll even give me a call back to explain as needed. I truly appreciated his patience when I first started and was getting comfortable with clocking in and out as Kevin would review my timesheets to ensure that everything was in order and I was doing everything properly. I look forward to a continued collaboration with DHCare.Vidushi Jain

I am getting service from them for almost a year , so far agency help me almost every step I need to get service from them from the beginning.Their agent Sayeda always helped me different ways which includes reminding me about timesheet submission and any step to take about patients service . Every time she calls me always she courteous and explain what steps I have to take . I appreciate their service and definitely recommend others to get service from them if they want . Md RahmanTRAVELERS NOTE

I was very much confused about choosing the correct company for my father’s home care services. However, that quickly changed when I spoke to Tuhfa, she was extremely knowledgeable, attentive and comforting. She literally walked me through the process as she promised when I first inquired about home care service. Tuhfa you’re so much appreciated and we need more selfless people like you. Thank you for explaining and being knowledgeable and reassuring we are at the right place.Jannatul Islam

I am so grateful and relieved that I finally found this company. All the other companies were either always making mistakes or not giving you the 100% performance. It had me very unhappy. But here with Abraham, he is definitely the best. He knows his work and makes sure he provides ahead of time. Very satisfied and pleased that I found the perfect one for me and my family. Thanks again.Lulu Bonilla

oh the frustration my plan was giving me for evaluation and I had no where to go for help. I did not know where to call and my plan name. They helped me. Very good people. They told me they will help. And they really helped too in getting my evaluation.Petter Jhon

The best thing about them is honesty. They thoroughly explained everything to me. I only signed up when I had full clarity of what I was getting. They tell you what you will be paid. No strings attached!Ella

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I have been working with SUNRAY Homecare since JANUARY 2019 and I like this Agency. The Supervisor and the coordinators are very Professional and always do their best to keep me busy with work. All i will state is keep up the Great work.RASHED RAHMAN

I like this agency very much coz all the girls are very helpful. Anytime I have any kind of question besides the services they are always there to help me out.i M very grateful to sunray cdpap.thank you all.No

if i were asked i would defo recommend this agency , very understanding , caring and trust worthy. they defo go extra mile to help you out not only for homecare for anything.Khalil Rahman

I highly recommend Comfort Keepers as a premium agency to find a home health aide. The owner, Lisa McNee, takes a personal interest in understanding the client's needs and finds well matched, appropriate, competent and very caring aides to provide help. I contacted Lisa in April 2021 after my 96 year old mother suffered a mild stroke. Since that time Lisa has provided two extremely caring women who are smart and entirely reliable. I take great comfort in knowing that my mother's needs are being met and that she is being well cared for. Lisa has been very helpful and quick to complete forms needed for insurance companies which are the bane of my existence. Lisa has also been able to supply last minute coverage when needed. I have had previous unhappy experiences hiring private pay aides for my mother. Not all home health agencies are alike! I was referred to Comfort Keepers by two other agencies who were unable to supply aides during the pandemic. Both agencies advised me that Comfort Keepers had an excellent reputation and I can say that Comfort Keeper's 5 star rating is well deserved.Barbara Cooper

I'm happy to share my excellent experiences with Comfort Keepers. I first reached out to Lisa McNee last April, to seek at-home, 24-hour care for my 87-year old mother, who was, thankfully coming home from the hospital post-COVID. My mom's usual caregivers were in quarantine and my brother and I were not able, by ourselves, to care for her. I emailed Lisa one night at 10:00 and she responded by 11:30 PM! We had a plan in place within 24 hours. My mom can be a challenging person at times, and if she did not get on with a particular caregiver I had a frank conversation with Lisa and the change was made. All the caregivers that she sent to us were professional and responsible, and nearly a year later, we are again working with one of them. I was especially grateful for Lisa's kindness and empathy during a very stressful and exhausting time. She truly made life much easier for both my mom, my brother, and me. I recommend Comfort Keepers completely.Rw Scott

My 95-year-old mother has had a Comfort Keepers caregiver for about a year and a half. My overall experience working with them through Lisa McNee (President) has been great. Lisa is engaged in her business; she responds quickly to phone calls (even on weekends); and she has been very accommodating to our needs. She takes her job seriously, and is more professional than other firms we contacted. We have worked with two primary caregivers and we found perfect matches for my mother's personality and lifestyle. One thing I appreciate is caregiver stability and reliability. We are especially happy with our current caregiver – seasoned responsible and engaged.Jan

Professional, reliable staff, pleasure working with well qualified and friendly coordinators that care about their patients and staff. Accommodating work hours with internal home health aid training to provide a high standard of service and due diligence to patients. I have enjoyed being a part of their team since 2018, and hope to continue to keep active and help when I can with patients. Wonderful company!!! Definitely would recommend!!! (Oksana Karabynosh)Oksana Kar

I have been working for this company since recently. Switched here from another agency because I heard a lot of good reviews. Indeed, the staff here is polite and friendly, everyone works very professionally and clearly, any issue can be quickly resolved and in general there is less stress than at my previous job. So I'm satisfied.Sviatlana Busko

My patient Yuliya Z. and I are very happy to be in this office. For many years we have been cooperating with a professional and reliable team. Many thanks to all the bosses, coordinators, nurses and administration. We hope to stay with you for many more years.Inna Grigoryan

I Just Started Working For The Company Almost 2 Months Now & Might I Say I Love The Staff Here When I First Got My Mother Registered So I Can Take Care Of Her They Worked With Me Very Well & Professionally The Staff Is Awesome & Respectful THANK YOU AMINATA BA FOR EVERYTHING YOU HAVE DONE FOR MY MOTHER AND I WE APPRECIATE IT YOURE THE BEST AT WHAT YOU DO ELDERLY LIVES MATTER 🙏🏼Chelsea Casanova

The following fall led me to contact House Calls Home Care to provide our father with home care. This agency started taking care of him in accordance with the CDPAP program after he was residing in an assisted living facility that could not provide the care he needed. He felt much better after they started taking care of him. I highly recommend House Calls Home Care!Cielo Kozey

For five months, we've worked with House Calls Home Care. My mother was initially against having carers in home but the staff were accommodating and considerate, making changes to meet my mother's needs so she agreed. We now have two lovely women who provide in-home physical therapy as well as regular day-to-day. Exceptional agency in every way!Jennifer Serrato

My mother receives services with All Heart and I am her caregiver. The process seemed overwhelming since we decided to change insurances but both Intake and HR made the process very easy and smooth. I registered quickly and Intake kept me informed every step of the way of what was happening. Would recommend to anyone looking for services for their family.elizabeth Marte

I give 5 stars, in all honestly this is the best agency I've been involved in. They send text alerts according to any emergencies. All Heart calls to make sure im ok. They send gifts. ALL HEART HOMECARE AGENCY makes sure i stay safe and healthy. All Heart gets personally involved in my care. I WILL NEVER EVER LEAVE ALL HEART.Kathy Kelly

All Heart Homecare is one of the best companies I have worked for. They are fair, transparent, reliable, and genuinely care for the patients they serve and their employees by listening to them, addressing any question, concern, and suggestions, and promoting a work culture based on team work, equity, and integrity.Ana Thornton

The absolute best home care agency to work with. They work with you and Florence is absolutely amazing. She’s so respectful and genuinely sweet. The agency is very clean. And offer condiments to employees . You just feel appreciated here. Such a great feelings when working with an agency that appreciate staff. The turn around time is fast. And they are one of the Agency that pays more and they give us their some incentives which is also a plus .wynikki legins

For the pass year that I’ve been working with Brooklyn boulevard I’ve learned that no matter what your going through Brooklyn boulevard is there to help you and patient. there have been matters to address but they were always met with responsiveness & care.I would recommend anyone to Brooklyn boulevard.Shenelle Thompson

I like to say something about this boulevard home care. I highly recommend you to try their service and chance to visit there. It is very excellent. Additionally, they do hire nice and quick and got good benefits if you are interested to give a call or apply online. Have a nice day! 👍real ultimate story

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

I’ve been with the agency as the patient for 3yrs and haven’t had a problem, I only had one problem of my son not getting his pay, but they took care of it very quickly without hesitation. And they are very nice they treat me and my son with kindness, Thank you the staffs of Rockaway Home Care- from Far Rockerway.Vilma Maya

Rockaway home care is very good, I have been with this agency for a long time. I have no complaints. My home care aide is very good with me. The agency has a good foundation..when I need something they are right there for me. No long waiting to answer phone calls. They are the best.Sylvia Davis

These guys go above and beyond their call of duty to take care and reward their home health aides. Wonderful online employee services, telephone clock-in and clock-out, attentive staff. Outstanding, highly recommend!Natalia Assa

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Amazing Agency. The staffs and coordinator are so helpfull and respectful. They’ll guide you through the process, help with the paperwork and explain everything clearly and thoughtfully. If you have questions they answer all your concerns.Arianny Mengo

I enjoyed the experience , speaking with the young ladies who assisted me with my application I definitely recommend for any and everybody looking for a place to work open from Monday to Friday ,Moesha Martinez

Absolutely the worst unorganized agency I dealt with I would never ever recommend this company and I’m pretty sure you will be shut down soon….I’m sorry but you guys lack professionalismtoya Brown

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

I enjoy working with true care the staff is beyond measures and the in-service focuses on on creating a learning environment which enables us to develop effectiveness in a workplace setting so to my co workers please encourage ur friends to join our team and to my Jamaica branch team ur the best.Dawn Hooper

I went to this pleases today.l asked for information about how l can apply and benefit.The person told me,if l don’t understand and writing English l can’t work in te company.That a descrimination and then l said to the lady don’t said nothing more.l left From racial companyMelissa Marine

I had Orientation class on Monday Oct 11th and Jofran was Excellent. The front desk staff Erica Tahani were fabulous. And last but not least I want to say Chanel was courteous over the phone as well Billi and Xanya to me.Nancy Thompson

One of the best companies I have ever worked with in my nineteen year career. I work with over five hundred businesses in my insurance business selling Aflac every day and this company truly is one of the best out there. The owner obviously knows what he or she is doing and treats you the way a customer should be treated. I never write reviews but felt like I should because others should know if they are looking for a home health aide business and want the best care for their loved ones this is the company I would feel comfortable recommending. Stay safe everyone and be well. Sincerely, Avi Bash Regional Manager Aflac NYAvi Bash

The agency provided 24/7 home health care for my elderly mom for over two years. The home care providers were always reliable and competent. I never had to worry that someone would not show or mistreat my mom in any way. Although my mom has Alzheimer's Disease, her doctors report that she is good physical health which I attribute to the excellent care she received from her providers who were patient and attentive to her needs. Additionally, I was always able to reach someone at the agency within a reasonable time after I contacted them to answer my questions or address concerns.Cindy Mendelson

One of the toughest things in life is the realization that your loved one is aging and no longer independent. I feel so fortunate to have found Universacare because it’s clear that compassion is at the heart of their business. They asked the right questions to determine the best care to provide for my loved one and assured me that she would be well cared. The aide they sent has been lovely and I’ve been really impressed with the customer service. Thank you Universacare!Manjari Bavishi

Getting myself and my mother set up as an aid for my grandmother took a lot longer than it should have. Some of the delay was not Freedomcare itself, it was also the older agency unable to follow thru on their end. They were very helpful through the set up process, especially Jackie. The app is very easy to use as far as checking in/out is concerned. There is almost always an issue with adjusting the schedule. You never know if it is going to work or not. The app gives you a coordinator to reach out to in case of any issues or assistance you may need. I don’t know if my mother and I pulled the short straw but our coordinator really is not good at getting back in a timely manner. I think my favorite is my mother just recently left a review yesterday in regards to the coordinator not responding to a text I sent her on Jan. 23rd with assistance on forgetting to clock in until an hour after I arrived. I never got any response from her. Well after my mom left the review yesterday Feb. 11th I received a text responding suddenly to my initial inquiry. I responded to the message asking for the date of the shift that needed adjusting, signed it at the end “Sabrina” for her to ask me if the adjustment “was for Sabrina or yourself” Very confused I told her she was speaking to Sabrina and yes it was for myself, whom is Sabrina. She had no idea she was even talking to me. She also left my mother a voicemail asking her what shift my mom needed help adjusting…..the only shift anyone needed help with was me, back on Jan 23rd. She told my mother she is behind as she only works four days a week. I understand that but than why give us one coordinator to reach out to 7days a week if we cant get ahold of them for three days? Also how are you more than two weeks behind in responding to people it is your job to oversee? Payroll response should not be delayed. There are going to be certain times a brand new request will take precedence over one from a week ago if it is in fact a more time sensitive matter. Matter is fixed as of today, just wish the app schedule adjuster worked better and I had a coordinator who I can actually get in touch with, in a timely manner, who knows when she is talking to me or my mother. I would recommend using Freedomcare if you are taking care of a loved one like my mother and I are. Its a wonderful program. My experience so far has not been bad, it just hasn't been amazing either.Sabrina Torres

For the most part, the initial communications with staff members who were signing us up for my Mother's care were helpful. My daughter and I are sharing my Mother's care. We were each assigned a different person who advised us of the necessary documentations, medical records. My person was very helpful, her person was not and really wasted time with her disorganization. Once that was straightened out, it was longer than expected before we actually were given the go ahead to start. The orientation phone call was petty much a joke and just a formality for us to sign papers, most a CYA kind of situation. We both really liked the first coordinator who walked us through the process. Fidelis, my Mother's insurer, was terrible with communication and I feel she was a major reason for our delay. My mother was without an aid for a full two months due to Fidelis care workers lack of follow up. Lastly, now that we are in the system, payroll is easy, initially changing schedules was frustrating but now that the system 'knows' us it is easy. Our biggest complaint is our current coordinator who is supposed to help us with issues now-my mother's care, clocking in, payroll, etc. For instance, my daughter forgot to clock in and lost an hour. We were told to text her or email, which my daughter did, (text), but the text was never answered and my daughter lost an hours pay. When I finally spoke to the coordinator several weeks later on my own issue (I was on hold for roughly 30 minutes), she apologized, said she was very busy and just catching up to messages. I don't understand that explanation as a text is immediate. You get the message very quickly, what is there to catch up with especially concerning someone's payroll. So I will say we are disappointed and pretty much feel on our own at this point. Emails & texts should be responded to quickly, at least acknowledged if an answer is not immediately clear. So I can't give 5 stars, perhaps I should give 4, but I can't. Oh our 'welcome' kit with masks, sanitizer, latex gloves arrived about 3 weeks after we started LOL.Angelica Torres

Worst agency I've ever dealt with. I can call and leave messages on their vm for easily 8-10 days (and email and text) and never hear back from anyone. (I've been given peoples' "direct" numbers but they all go to a general mailbox.) On the rare occasion someone picks up, it's a receptionist who says they'll take a message. It NEVER gets to the intended person. We're supposed to have a "Personalized Care Coordinator." The last two quit within months of each other. We were never told and no one followed up in their absence. At this moment I've no Idea who our coordinator is. Our aide does not want to return because she hasn't been paid. They don't return her calls either. My mother is 87 and immobile, requiring 24 hour care. I have no idea what to do. It's inconceivable to me that a healthcare agency for ill seniors is run like this.Rory Gordon

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I was waiting for my mother’s Medicaid home care coverage to be approved and decided to temporarily hire a company to provide her with assistance. With my mother’s well being at stake, I throughly researched several companies. I ultimately decided upon Touching Hearts at Home. The company receives many positive reviews on Google and Yelp and the accolades are well deserved. Touching Hearts is run very professionally and efficiently. They were able to start services with only a days notice. Starr was extremely helpful throughout the entire process. Upon request, she supplied me with the phone numbers of all the aides, in case I needed to contact them about my mother’s care. She would also notify me ahead of time when a new aide was coming to the house. While some aides were better than others, all of them were competent and caring. I loved being able to see who was assigned to take care of my mother through the Touching Hearts Family Room. The carers washed her clothes, assisted her with toileting and bathing, prepared her food and so much more. I used Touching Hearts for two and half months and only stopped with because my mother’s Medicaid services were approved. If you are in need of home care services, I would absolutely recommend Touching Hearts.Linda Bell

Because I was unable to care for my single daughter who lives alone in NYC, I employed Touching Hearts at Home for a week's care for my daughter who was recovering from a post total hip replacement surgery. I received Excellent advice from Craig regarding ambulette services, hours suggested for care and length of care. The care givers were kind, on time, thoughtful and most eager to assist my daughter in every way. It was a relief to me to know my daughter had such good care. Craig kept calling both my daughter and me for updates and was such a source of comfort. I HIGHLY RECOMMEND this service! I am extremely glad I was fortunate to have their assistance in caring for my daughter. Naomi Young Meyernaomi young meyer

With Pleasure! Touching Hearts at Home has been everything to us in the last few months. Our mother, a 77 year old retired teacher with advancing dementia, who lives alone and is physically fit, was in need of someone to help her with the activities of daily living. She would forget to eat or bathe, and The aide Christine was sent to help her. We could not have asked for a more caring and gentle person for mom. She was able to get this stubborn independent woman lady to help allow her to help her. As the main caregiver for mom this gave me a much needed break from this daily rituals. Thanks to Christine and Carly(Supervisor ) for all that you have done. It meant so much to us.Linwood Boyd