20 Best Cdpap Programs In Oklahoma City, OK (2022 Updated)

Not a fan of the new super fast vitals check in process….it felt robotic. Two nurses now check you in and immediately and start with the prodding, while the other enters the info into the computer and now they are required to ask questions on if you are depressed or not. I understand having two nurses do it for efficiency, but, it’s overkill and no longer feels personal. A 5 minute process is now a 3 minute process and those extra two minutes I’m sure add up. While I don’t have a need to have extra special attention, this is just so impersonal and they have lost a connection to the patient by doing it this way. Otherwise, I do love my doctor and everything else about this office.Tammy Anderson

This was the second visit I had with my doctor. Went in because I felt bad for a week and had tested myself for covid but it was negative. When I saw her she made me feel like she didn't have time for me and it made me feel rushed. Maybe she was having a bad day. I really liked her and was impressed on the first visit but the second visit didn't go as well. Hope she will be better on the third visit. If not there won't be a fourth.Margaret Shoemaker

We waited for 1-1/2 hours past our appointment time at Dr. Atul Walia’s office for my mother to receive a shot. We were not given any explanation for the lengthy wait and we finally left. We will not be going back. I would recommend that you give yourself a 4 hour window for an appointment with this disrespectful doctor. Good luck.Teresa Hawkinson

Comfort Keepers.. just like the majority of other home healthcare agencies. Caregivers are more like housekeepers than caregivers any more. When are they going to get back to what they should be doing? Putting the patient first? People in the office have NO IDEA what is going on "out in the field". Mainly talking about the owner and the nurses here. You just don't see nurses any more. When you call the office, the person who answers your questions about the patient is not the nurse any more… it is the scheduler. Used to be, the scheduler did ONLY the scheduling. And when you needed to know something about the patient's personal care, you talked to the nurse… this person was called the patients' Case Manager. Every patient had a Case Manager. NOT any more. I used to see the nurses at the patients' houses….all the time….. not any more. I never see them.Donna Stohl

Can't possibly articulate how professional and empathetic each of the Comfort Keepers caretakers were to my cancer-stricken father. Each individual caretaker consistently showed up on-time with a cheery disposition. My dad's Comfort Keepers caretakers administered top-notch care, respect and compassion. In addition, Comfort Keepers administrative staff assisted me tremendously in supplying care-log detailed reports for me to submit to long-term-care-insurance reimbursement. There is high value in having peace-of-mind in knowing your loved one is in excellent hands and care. Comfort Keepers is one-stop shopping for anyone who needs a professional to help with small and expansive individual-based care and mobility needs.Leigh Gathright

For over 18 months, Comfort Keeper care givers have come daily to take excellent care of my father. They have been very conscientious to ensure each staff member is well trained and qualified to keep their clients safe and healthy. When unexpected things happen, the office staff is good to communicate and find solutions. The in home care is given by such kind and genuinely caring men and women. I have recommended them to others seeking help with in home personal care.Servpro Greater Broken Arrow

I have worked for the company for a few months and I wanted to wait to do a review on them just to see how things went but I can honestly say from the owner Khalid, the administration Karen and the billing/hiring manager Margaret (she has many titles), have been amazing they have NEVER given up on me even in my darkest time. I’ve never worked for a company that is caring not only about the clients but the staff as well. They make sure each and every client and staff is happy and will do anything to make them happy if they are upset. I’ve recently joined the office staff so now it’s 4 of us and I’ve really enjoyed my time getting to be part of the team that makes our clients and employees happy! And getting to be part of the greatness! I do go out on the field time to time but it feels great to build a relationship with each of the caregivers as well! Because without them this wouldn’t be a good company! So I thank them as well!! They are to GREAT!! I couldn’t think of a better company that cares so much and whom is so passionate about there job. I’m living my best life with ComForCare and all I want to do is keep moving up. I’m very honest about things and if I thought this wasn’t a good company I would say that trust me. 😊 comforcare is a company to work for hands down and a company to put a loved one in because that person would be taken care of 100% thank you for always being there when I needed you at anytime and always having my back!! Khalid,Karen,Margaret I’m blessed to be with such a great company and you 3 are a blessing to many! ❤️👏🙏🏼Clarissa Anderson

I have worked for ComforCare since February of this year and it has been a blessing 🙌 🙏. I care for amazing people and and I get to travel all around 🙏. I look forward to seeing and talking with the Client's and hearing amazing stories of the lives they have lived ❤. ConforCare is a great place to work and meet great people. Also don't let me forget the awesome staff, owner, upper Management and Front desk who makes sure that all that goes out and Care for others that (WE) are Caring for ourselves. Thank you Father God for opening up a door To be a Blessing to other!!!! You Rock ConforCare Home Health Services of Oklahoma City Oklahoma. Especially Clarissa She's Amazing!!!!Carla Woodfork

I am currently employed with ComForCare and I absolutely love it. It's the kind of job I always wanted, but that seemed out of reach. With their help, I'll be able to get my CNA. The office staff (Clarissa, Margaret, and Karen) are beyond helpful when putting together a schedule that works for you. We're here to help you live your best life possible and it's my pleasure to work for a company that definitely stands by its motto. If you want people who really care, go with ComForCare.Cheyenne Monds

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

For many years my Father was responsible for the personal and financial care of an elderly woman in Oklahoma City. She preferred to stay in her home instead of moving to an assisted living facility. Being wheel chair bound, she required around the clock care. We tried many live in companions and numerous home health care providers without much success. Most of the providers were more interested in their financial benefits than the care of their patient. Her health continued to decline. Then my Father was fortunate to discover Senior Helpers. Immediately, her care became better in every respect. Senior Helpers were actually concerned about her well-being. When problems would arise, they were addressed and taken care of immediately. Senior Helpers were constantly making effective recommendations that were extremely beneficial for her welfare and health. Sharon, Laurie, and John were available 24-7 to solve any problems that would arise. Their dedication provided us the comfort of knowing that this elderly woman was being cared for by people who really had her best interest at heart. Senior Helpers is the best, and we would highly recommend them to anyone.Cathy Jung

I can’t say enough great things about Senior Helpers of Greater Oklahoma City. After my mother passed away, my 89-year-old father—then in need of considerable living assistance—wanted to stay in his home. Our family wanted that for him but with everyone working full time and with the amount of care he needed, we feared it would be impossible. However, Senior Helpers made that wish a reality. Their loving care of my father has made him safe and happy in his home and has relieved the family’s fears about him being alone and unable to properly care for himself. The company’s leaders and its caregivers are compassionate, experienced, friendly, and reliable. They even help my dad feed the birds and stray cats around his home – something he greatly enjoys. Simply put, the team at Senior Helpers has become an important part of our family. Thank you Senior Helpers!Carla Sharpe

We hired Senior helpers for our elderly parents. The two women who were our caregivers were excellent. Our parents enjoyed their company and we knew they would be taken care of exactly how we wanted it done. If they weren’t able to be there for any reason Senior Helpers would always find a replacement. We hired them to help feed our parents and put them to bed in the evening as they were not able to do it themselves. We knew when the helpers left our parents would be safely tucked in bed for the night.Saundra Farha

I have been working for more than 7 years here in Legend Assisted Living and Memory Care in Council Rd, I can manifest that even before the pandemic, we have always had Synergy caregivers to work with us at times when we got call ins, especially nowadays with the pandemic, I appreciate their help, they are all hard working and friendly. Lut Thomas, ACMA, Legend Assisted Living and Memory Care @ Council Road, OKCLut Thomas

The most passionate, generous group of professionals who set the bar high for excellence in all they do. Synergy has the best quality of care and integrity that i would trust with my own loved ones. You will have peace of mind knowing you can depend on Synergy homecare for all your caregiving needs.Joanna Parker

Synergy is a great resource for compassionate caregivers throughout Oklahoma for the past 10 years. Respite care with peace of mind for families needing assistance in home, or facilities 24/7. Everyone needs a little help now and then Synergy Homecare is there to help.Zackery Pinney

Tracy was just the "angel" I needed at a very difficult time. When my aunt's rapid onset of Alzheimer's suddenly accelerated, I reached out to Tracy to see if there was an alternative to assisted living. Tracy and her associate Staci did a home visit and were kind, compassionate and knowledgeable. While it became clear that scheduled visits from Visiting Angels wouldn't be enough to meet my aunt's needs, knowing they would have been there as a resource was incredibly comforting as I was getting my arms around this very hard situation. Anyone needing a true angel to guide and support them would be well-served reaching out to Tracy and her team!Bryan Stewart

My name is Page Cole, and I am one of the owners of Visiting Angels of SWOKC! We have one of the most incredible teams of caring professionals in the region! Our office staff are committed to providing you with answers to your questions about our services, availability and pricing, and our home care staff are some of the most qualified and compassionate caregivers in the home care industry! Don't hesitate to give us a call and schedule a FREE in home consultation with our agency directory and co-owner, Tracy Slopey! We look forward to hearing from you!Page Cole

I have been apart of this visiting angels team for a year now and can truly say I love being apart of this family. Tracy, Katherine & billy work in the office they are always professional and are the most caring people they take very good care of their clients and also care for their employees very healthy work environment. If you have a loved one in need of assistance whether it’s personal care or just a companion we are here for you !!Hannah Brogden

We were so very fortunate and blessed to find an agency that we could trust to take care of our mom in the way WE expected. Melissa and Greg worked very hard to make sure our expectations were met; our concerns were their concerns. Family, that’s what working with Melissa and Greg felt like. We trusted them with the care of our mom and had some extremely exceptional caregivers taking care of not only our mom but of my sister and me as well (taking great care of mom, was taking care of us). With Home Care Assistance (Melissa and Greg), taking care of the details of caregiver service, knowing that mom was being well cared for, helped take a great deal of stress off of us during a very difficult and emotional time. I can’t say enough good things about this company and Melissa and Greg.Renee Painter

The HCA team were top notch and caring. They worked to accommodate schedule changes due to hospitalizations and my father’s health ebbed and flowed. Their employees were all caring, kind and professional in the office, the in-home care staff were wonderful working with my father. I strongly recommend their services and Melissa and Greg (owners) were invested in every step of the process.Crazy Ivan OKC

Great agency. They have gone above and beyond to help my father. He loves his agency caregivers. They visited and called him during a recent short term skilled stay, which was really appreciated by my Dad and his daughters. The caregivers have been very conscientious with identifying changes in condition and reporting to us. We could not be more pleased!!Vicki Borrell

My mother had a major surgery in June. She lives in Edmond, OK and I live in Baton Rouge LA. I was leaving the country for a business meeting shortly after her surgery and had another business to run in LA. I stayed as long as I could but had to leave and she still really needed help! I was in a panic about leaving her alone. I called her church first and when they didn't have an immediate solution, I called a few places the church referred me to and Right at Home was the first on the list. I spoke with Joel and he immediately put me at ease. I felt certain they would be able to take good care of Mom. They initially were coming out to care for her daily, then as time went by and her health improved, they went less and less, at her request. Mom is now able to care for herself again so they won't be going out unless Mom needs help, and I won't hesitate to call Right at Home! She enjoyed several of the women that helped her but really loved Jessica. They became fast friends. I highly recommend Right at Home to care for your loved ones. Rhonda Wyatt, Baton Rouge, LARhonda Wyatt

I have been with Right At Home since August of 2017. They have grown tremendously as a company since I began seeing clients in Stillwater OK. I then was able to transfer to Norman OK. It has been a great experience working for this company over the years. The office staff are great. Sharon and Dee make sure staff is taken care of to the best of their abilities! The company is very flexible and understanding. It has made being a student and full time worker much more manageable! They are also amazing at making sure you get the clients that best match you! Something I am truly thankful for! Great things are to come with this company! They have already grown so much over the years!0826sarann

Right at Home has been a lifesaver for my family. They have been there when we needed help and are always so kind. Matthew is amazing to work with on scheduling and is so understanding when schedules change. The staff in the office is great and we have had great experiences with caregivers. The staff really tries to take into consideration personalities and interests when selecting caregivers, but are also happy to make adjustments as needed. Some of our favorite caregivers have been Marsha, Colleen, Alexis and Rebecca, but honestly, they are all pretty great. I don't know what we would do without them.Amy Barbee

Right at Home OKC is AMAZING! My Mom’s caregiver is always on time if not a little early. They are willing to do extra housekeeping tasks if need be and are extremely accommodating. I feel I can leave her in their care and not have to worry that she is being well taken care of. You can definitely tell that Crystal has a heart for her clients and expects her caregivers to go above and beyond and it shows! I have tried another agency in the past and had poor results always leaving mom in tears and hardly ever having the same caregiver. I was skeptical how Mom would respond to her new caregiver from Right at Home and she always appears to have had a pleasant experience when I arrive home.Wendy Piper

Right at Home provided a care giver for my wife for two years. They started by sitting with her and providing companionship and help while I worked. They changed the type care provided as my wife's condition needed more daily and body care. The helpers they provided were gentle, kind, loving care givers. We were lucky in that they were able to place caregivers who remained with us through out the difficult two years. Crystal was there when i had extra needs or questions to guide me to the right type of care. Right at Home provided me the ability to care for my wife at home. I would recommend Right at Home to anyone looking for a companion or a more skilled care giver…James Johnson

As Mom has grown older and her safety is paramount, it has become evident that she no longer feels secure when showering. After talking to several at-home care providers, Mom and I selected Right at Home to help her with this. Both of the caregivers who now help her with this are fantastic. They are respectful, thorough and very mindful of Mom's safety. As the only son living near Mom, it has taken off much of the pressure that comes with being a primary caregiver. Many thanks to the office staff for providing a schedule that matches Mom's needs and to the profesional caregivers that now make her feel safe and comfortable when showering.JERRY Anderson

After specifically asking for ONLY vaccinated workers before I hired this company I have discovered they have been sending unvaccinated workers for months! These workers removed their masks while interacting with my 93 year-old father and others in the facility. They asked me to sit with them while they ran personal to the store, told me stories about his assisted living neighbors falling that were lies. They told my father that he should get me to move him home and they could take better care of him there. They left him alone before the next shift started and were chronically late. I wish I had NEVER heard of them. I spent a fortune on the worst care imaginable! I had to put one star because it would not post my statement without it. These people were dishonest, unprofessional and dangerous!Pati White

My name is Mike and I was diagnosed with CIDP(chronic inflammatory demylating polyneuropathy) in 2020 and I began taking IVIG infusion iv shots every 3 weeks 2days @ 5 hours each day with Option One and when the pandemic slowed everything down Option One needed assistance and BrightStar was there to the rescue their team of nurses were well qualified and knowledgeable about my condition and they have continued to get the job done without any complaints, especially with the crew of Bethany, Brianna and Casey, I am truly blessed to have their service .Michael Bowie

We recently utilized BrightStar Care for my mother in law who was recently discharged from the hospital. She needed someone there 24/7 for the first week until she was comfortable with what she could do on her own. They were professional, responsive and wonderful to work with. They kept us informed each step of the way. Starting with the initial call to set things up, they really listed to what our unique needs were and provided that. I hope we are never in a situation to need this type of service again, but if we are we will call BrightStar Care.Kathy Smith

If I could leave a zero star review, I would. There are some quality nurses that work here, however client beware they will drop (discharge) you on a whim. After a recent surgery, my 80 year old mother was discharged with a care plan to ensure she would receive her antibiotic drip 3 times per day at home. Only 4 days in, I received notification that they had "kind of goofed up on the skilled nursing rates". But was ensured, "not to worry, that there was a plan to fix it". They offered to honor the rate quoted for 3 days. Day 1 became day 2 and day 2 I was put off until day 3. On day 3, the "plan to fix it" was 1) my mom does the drip herself (she does not have the dexterity) 2) she goes to a facility (she does not want to leave her husband of 48 years) or 3) she pays 3x the amount quoted. When I offered another, more viable solution, I was hung up on. Several minutes later, I received a text from the owner/manager that all in home care was being canceled. Interim Healthcare discharged my mom. Yes, they gave the obligated 5 day discharge notice, but expected my mom to pay the new rate for those 5 days. This was NOT a I "kind of goofed up on the skilled nursing rates". This was a gross misrepresentation of the cost of care to get my mother home. Where I am from, when this happens the company takes the loss. In this case, my mom is the one that is suffering. And our family will be the one taking the loss when my mom dies of sepsis from not receiving her antibiotics. This was the SECOND time they canceled service on my mom. Screw me once shame on you. Screw me twice shame on me.Tonda Fields

I am a nurse, navy veteran and have worked at interim for about 7 months. I can honestly say that it was the best decision for my family and career. The main reason I chose to work at interim is because of the many programs available to care for veterans and that it’s family owned! I have many family members that served throughout their life and I’d absolutely recommend interim to care for my own family whether that’s home health, palliative or hospice! The knowledge and compassion from the nurses who trained me is unbeatable. The leadership and culture is incredibly positive, they strive to achieve this goal every single day to ensure quality care and quality staff. This company always takes care of each employee, they hold fun and creative events for staff and patients, offer informative and up to date training and they communicate thoroughly to work together to provide the utmost medical care. The patients and their family are all one of a kind! It is such an honor to provide care for each patient throughout their home health journey. If you want quality care at home, Interim is the right choice.Taylor Melendez

I have worked in healthcare/Therapyworld for 10+ years and have never been around such a great team of office staff, physicians, nurses, aides, and therapists alike. Top-to-bottom, Interim Healthcare is a great place to work, along with providing your loved ones the care you or they may need. I truely appreciate the time they have invested in the efforts to help make me a better therapist as well. That says a lot about an organization willing to provide their employees help, to continue providing the care needed for our patients in the community. It's all about giving the best care possible. And I can say, I am happy to be alongside a team that puts care first!Shannon Gogel

My brother (Tom) was diagnosed with Cancer that had spread to his brain. He was given only a few months to live, and he wanted to spend that time at home. Unfortunately, he was at great risk for seizures so he could not be left alone. I contacted the Midwest City location of Visiting Angels and explained my brother's condition. The staff was very responsive. They scheduled an in-home visit quickly and provided several options as to how they could help. We chose to have 24hr./7 days/week in home care for for Tom. The Care team consisted of a Registered Nurse and 2 live in Companions. The Registered Nurse oversaw the work of the Companions, and was the point person with the family. The companions prepared meals for Tom, made sure he remained safe when moving about the house, and riding his stationary bike. They dispensed his medication, and kept us informed of any changes/concerns relating to Tom's condition and care. The Visiting Angels staff also assisted us in obtaining Hospice Care. The staff belonging to the 2 separate agencies communicated with each other on a consistent basis. This communication enabled everyone to be aware of Tom's condition, and kept everyone up to date as to current plan of care. I highly recommend Visiting Angels of Southeast Oklahoma. The people that we worked with were compassionate, skilled and caring. We were provided with clear information as to what to expect, and the details of who to contact when we needed something. Tom was well cared for and our family felt great comfort in knowing he was being taken care of when we could not be there ourselves. Peg SamuelsonPeg Samuelson

We have recently engaged Visiting Angels of SE OKC to provide care 10 hours during the day for our mother after Dad's passing. Mom was lost, confused and needed more social contact. Her health was failing and we were very concerned. We do not live close enough to visit daily – my sister and I take turns seeing Mom on the weekends. Soon after the angels began visiting Mom, she came alive again. She has even learned to use Facebook with the help of the Angels and is now in touch with out of state family. The change has been wonderful and Mom is attached to each of her caregivers. Visiting Angels has been a lifesaver for our family and for Mom. We get updates from the Visiting Angels staff after any visit if there is ever an issue that they feel we would be concerned about. This gives us peace of mind. We highly recommend Visiting Angels. They are extremely caring – from the office staff to each of the caregivers!Pat Merryweather

Tina is my visiting angel and she comes prepared to dive right in and give me invaluable help. My husband is a Vietnam Veteran and almost totally disabled. She knows what to do without being told and from the minute she walks in, she is prepared to help in any way possible. I appreciate the help more than I can say and will always request Visiting Angels due to Tina's loving and compassionate care. She is very careful under these circumstances when she has to cope with the virus as well as her workJeri Hinkle

I used to work here a few years ago. I quit after a death in the family. Call for an interview and Teresa didn't work there anymore but I receive an email with her letter head info just a few days ago asking for my availability. Looks shady. Especially if the new people answering phones in office say Teresa hasn't worked there for about a year. If she's not there don't use her contact info. It's misleading and providing false info with addition to unprofessionalism. Then they say, I was no call no show but I quit. They brought up a car wreck as a no call no show, I was in a car wreck with no transportation but they new about the wreck way before the shift started. That's not a no call no show. And she raff me the details of the phone conversation-keyword, phone conversation, Very unprofessional. And to think i had good things to say about them when all I hear now is bad things not just from caregivers, previous clients as well. I just couldn't believe it until now.Bap Shae

This company is very unprofessional, I worked with them for 6 months and every client they gave me spoke badly about because they can never keep employees due to the fact they they under pay the employees and also they cheated me out of money every pay check, I literally had to call each time I received my direct deposit to let them know that they didn't give me the correct pay, they act like they are so godly but will cheat you as soon as you turn your back, the staff will talk about you to others but claims to follow osha's rules, If I could give them -10 I would, this is the raw truth! I would not recommend anyone to ever work here! They are not a good company! Also the lady Teresa is a complete mess like she's on drugs, she cries for absolutely no reason at all… The owner is in charge of pay but will not pay you want he tells you your pay is… they mistreat the good employees and treat the ones who aren't good like royaltyNiesha Revels

I can truly say Home Instead Senior Care located in the Warr Acres area in Oklahoma is beyond exceptional. The precise attention to details of each individual client's agenda of needs along with their families possible concerns or needing of info…is handled in a timely,professional, and compassionate manner(s). They also take great care of their caregivers,RN's,Admin.Staff and anyone they maybe in communication with. I highly recommend their services and will continue to support this agency along with their amazing staff and all that encompasses them and their mission! Thank you-Jodie C.Jodie Cockrum

My mom has been at Brookdale Oklahoma City Southwest for two years now. My brother and I selected it because of its homey atmosphere; not too big and not too little. I have been very pleased with the administration and caregivers! They all genuinely seem to care for the residents. The first year was a learning experience for me just dealing with a loved one with dementia and they also had to learn what stimulated my mom's memory. She loves music and dancing! There is hymn singing every Thursday at 1:00 and a faithful gentleman, Kurt, comes in and leads the music. If mom is hurting from all the weather changes, the music always lifts her spirits! When they have parties, family gathering, or just someone playing or singing impromptu, my mom probably will start to dance. I discovered from her living at Brookdale that my mom was and still is quite a dancer (jitterbug, etc.) I love seeing this side of her! I would definitely recommend Brookdale Oklahoma City Southwest to others. The family atmosphere, care, activities, food, and fun are many reasons to seek it out for a loved one. Debbie Mortensen (daughter)John Mortensen

I moved my mom there 6 months ago and she seems to be doing well with the adjustment. She smiles at the staff and is eating better than at the other place. I think the staff is very attentive to her and the other residents. If I ever have a question come up, I just talk to the staff and it gets addressed promptly. The staff really cares about the residents' well being. The staff is always working on activities for the residents and they really seem to enjoy themselves. The support group for caregivers is also helpful. All in all, I am very happy that I made the move for mama and wish I had done it sooner. Thank you staff for helping me realize I made the right choice.brenda card

The staff at Brookdale South is just like family. They always have the best interest of the patient at heart. The facility is clean, cheerful. The family nights they host they host are great and give the residents special time to interact with others. I looked at a lot of places before deciding on this facility and would say it is the best. My friend used to be home alone with no interaction except from his neighbor and me. Lonely and now he is here , clean happy and enjoying people and eating three meals a day and actually smiling a lot which he never did before. The staff is amazing. Highly recommend this facility.Lenie Treadway

I would give them a negative if I could. My 99 year old mother was in a resident there for 2 years. During that time they went through 4 different administrators. In the beginning it was decent but our experience with them was awful. In the summer of 2021 mom fell and broke her arm, after treatment she was sent back from the hospital We checked her in with the weekend staff who fed and took care of her. When I came back on Tuesday mom complained she was hungry and had not eaten. When lunch was not served to her I went to the office to see why, they were not aware she was back at Legends. She had not eaten for 2 days. On an other occasion we were told Mom was aggressive to a nurse and was sent to the hospital, deemed a danger to herself and others. The hospital sent her back to Legeneds that night. Without notifying us they decided not to assist her in anyway. We found her in the same cloths and dirty diaper from 3 days prior. We were told because she had been aggressive ( how aggressive can a 114 pound, 99 year old in a wheelchair be?) they had not taken care of her. When we complained to corporate they did an investigation. Management denied anything happened and said they had documents to back themselves up. I would not trust them nor would I put anyone I loved in Legeneds.sally munson

I moved my mother to Legend At Council Road on June 12th 2022. This has been one of the toughest decisions our family has ever faced. My first visit everyone was extremely friendly and greeted me as if I were family. I took a tour of the facility. A few days later I took other family members to take a tour and we agreed this would be a wonderful home. Our first day we met Director of Nursing Stephanie Petty and I knew right then we had made the right decision. I have never met a person that felt so genuine. She made all my fears and doubts disappear. She is so gentle and caring not just with my mom but with the family. We have experienced a few bumps in the road along the way and I understand that no facility is going to be perfect. Every concern I have Stephanie has done her absolute best to work through the issues with me. Legend went through many changes with personnel right after we moved in and at one point I was looking to move my mother. I went in and talked with Stephanie in private and gave her all my complaints. She asked me to give her sometime to work on them and I have to say there has been improvements. We would have moved if it wasn't for Stephanie and I feel so blessed that I have someone like her caring for my mother!!!Sherry Fanning

The staff was very helpful with our family to make the difficult transition from a home of almost four decades to the Legend At Council Road. Obviously, this was a tough move, made much easier by the caring employees. The community is an active one and all were extremely helpful in getting a new resident comfortable in their new surroundings. Our loved one has been at Legends for a year and she is enjoying her new life more than we could have ever imagined. She is very well cared for, which was our number one goal.Jim Benson

I do not believe Visiting Angels would like to use my feedback for advertising or promotional purposes. Although most of the care givers we encountered between August 2021 until May 4, 2022 were truly caring and helpful, except for two, one that spent the day playing on her phone and one that left without reason, less than 15 minutes into the shift. The evening of May 4, 2022 services were suddenly canceled, causing undue stress and inconvenience of trying to find immediate care starting the next day. At that time I was of the belief everything financially was in order, however on or around June 15, 2022 I received a phone call claiming the invoices since the new ownership (a notification email was sent February 15 2022) had not been paid, despite me receiving email statement payments stating the ACH had been made. How is this possible? Payment statements / invoices are not automatically generated without payment. If the payments were "rejected" (Representatives word during the first call by the Visiting Angels) why were payment invoices sent? The financial representative was insistent to the point of being rude, leaving a lot to be desired as a Representative of Visiting Angels Company. During the first call, I was informed the outstanding balance was for approximately $3700, but then received a second call stating the overdue bills were close to $10,000 "due immediately". At first I thought it was a scam call, but thought it best to wait until I could verify the claim. Despite her being rude and demanding, I told the representative I would look into it. I clearly cannot understand how a reputable company could misplace my mothers confidential banking information. The representative blamed the problem on the previous Financial Rep. with the excuse that things were previously done manually, and now are being automated, and that is why it took 3 months to catch the "mistake". The current Rep claimed the ACH's had been rejected and wanted to "verify" the account number as the number she had from Moms file didn't work, thus must be wrong. Again, bringing up the thought it might be a scam call. I received an email from the Rep, and informed her I would be seeking legal counsel as how to proceed, and then received an email from another person stating he was legal counsel of the Frederick Office for Visiting Angels. I know how I must proceed from here, but have very little praise of the Administrative side of Visiting Angels. As a side note, I have friends who work for Visiting Angels, and they are not treated with the respect and kindness by the very Administration who expect their employees to treat their clients with respect and kindness. Visiting Angels Administration and Representatives should emulate the very behaviors they expect from their Care Givers, yet they do not in my case. At this time, If asked to recommend a Care Provider Company, Visiting Angles would not be on that list, and I would tell about my experience to any who would listen.Lila Cady

We switched from a different home care provider to Visiting Angels to take care of my mother. They have been professional every step of the way. Julie, from the Plymouth franchise, visited us and spent an hour talking to my and me, to figure what we were looking for, before coming up with a proposal. Once we switched to Visiting Angels, the provider they assigned to my mother, Joette, has just blown us away with the the love and compassion she has shown. Jo is always punctual, pleasant, and has won my parents' trust. She has become part of the "family" and represents Visiting Angels very well. I give Jo a five star rating for her service.G. Ramanujam

Amira from Visiting Angels was able to have a caretaker in my parents' home faster than any other service when my mother was unexpectedly admitted to the hospital and in need of home care upon discharge a few days later. Amira not only worked side-by-side with my family to figure out what we needed, scheduling, and how to pay for services through insurance, but also showed genuine care for my parents' well-being throughout the time we worked together, as did the caretakers. Although we had some turnover, the caretakers were 100% the reason my mom has had an unexpectedly quick recovery. Thank you Visiting Angels!Tricia Ward

They are more concerned about money than the patients. Our brother comes home hyped up on candy and had candy in his pockets after we asked them not to give him sugar. He’s come home in ruined clothing after they somehow got bleach on him. I feel they do everything possible to discourage Soonercare patients so they can have high dollar private pay patients. After all. It is a business.J R

Possitively Excellent, courteous, Friendly staff. Very very attentive to myself and my Fellow participants! A lot of EXCEPTIONAL staff, lots of activities and games! Entertaining and engaging. Felt very comfortable, Important and pampered! Overall it was a pleasure to be treated GREAT WITH TLC! Thanks SHALOM SHABBAT AGAPETOS ricky jenkins DOULOS TO the Gospel of GODRicky Jenkins

The place is okay but it smells like an old folks home. If you're there too long, your clothes stink. Denise is the best nurse there. She takes excellent care of my mom. Mom loves her. Aside from Denise, they really need to improve on the nurses they hire.Darla Smith

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee

I have worked for Visiting Angels for around 10 years, they have always kept me busy with jobs, every time I am in need of extra hours, they try hard to find a client for me to care for. Although I have worked mostly on a part time basis, they really came through for me when I went back to school and I was able to work overnight shifts and still pay my bills. They are very compassionate and caring. Just recently I became ill, and they were able to understand and let me heal at my own time until I felt comfortable coming back to work. They are a great company to work for and they provide the best care to patients that are in need. I recommend Visiting Angels to help with the needs of you or your precious loved ones.Renita Bray

This is the greatest company that I have ever worked for. The staff is always understanding and quick to respond to any questions or concerns I may have. They also match me up with client's that I enjoy helping. They are great match maker's from my experience. I highly recommend this company whether it be for employment or service's. They are freaking amazing! To see some of these bad reviews really surprises me, because the staff have been very good to me and my clients.They always compliment them and speaks very highly of them. I higly recommend Visiting Angel's. This place is a full 5 star's to me.Gabriella Ledesma

I've been employed with Visiting Angel's for quite sometime,really enjoy working for this company they meet the needs not only for the families but there employees also always trying to show us how appreciated we are. Will sometimes send out a sonic card just because that means alot. Office staff very professional and egared to help you with staffing needs the owners Lori and Mark go beyond the extra mile fo make sure that their employees are safe and happy. Thank you visiting Angel's for the great opportunity for working for your company.Tammy Bagsby