20 Best Cdpap Programs In Murrieta, CA (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I have been working with SUNRAY Homecare since JANUARY 2019 and I like this Agency. The Supervisor and the coordinators are very Professional and always do their best to keep me busy with work. All i will state is keep up the Great work.RASHED RAHMAN

I like this agency very much coz all the girls are very helpful. Anytime I have any kind of question besides the services they are always there to help me out.i M very grateful to sunray cdpap.thank you all.No

if i were asked i would defo recommend this agency , very understanding , caring and trust worthy. they defo go extra mile to help you out not only for homecare for anything.Khalil Rahman

I absolutely cannot say enough wonderful things about Hospice of the Valleys. They took care of my mom during the last phase of her battle with breast cancer. We contacted them on a Monday morning and by that evening they had delivered all the medical equipment we needed (bed, oxygen tank, bedside commode, and so much more). They also provided us with all the medication we needed to keep my mom comfortable and pain free as she transitioned. But what's more amazing and important to me is the love and care they showed not only my mom but also my family during that difficult time and even thereafter. Every day we had someone from HOV at our home to check on and care for my mom and also to check on us. Even something as simple as a sponge bath was done with such love it blew me away. Although my mom was non-verbal at that point and at times in a deep sleep/coma, they would talk to her as they bathed her and then lovingly apply lavender lotion all over her body to keep her skin moisturized. Their spiritual team made all the arrangements for my mom to receive her last rights and their grief counselors would come by to check on myself and my family. After my mom passed they would continue to check in for weeks and even several months after to see how we were doing and if we needed anything. They also offer grief support groups for people in the community that's open to anyone that I found extremely helpful in working through my grief. I could go on and on about how AMAZING Hospice of the Valleys is. They are truly angels walking this Earth and I am forever indebted and grateful for them!!Mischa White

I had a chance to meet Beth Schweighofer at a Fallbrook Chamber event. My company makes it a point to partner with organizations that make a difference in the community. We discussed a partnership and eventually developed a product to sell which would donate profits back to HOV. During the process I found Beth to be a person of intense passion for her job. It was clear to me that she cared about the organization, but also the people in the organization and the people whose lives are touched by HOV. Her passion is unrivaled. I was similarly impressed with her sense of urgency. Beth took charge of this project, presented it to her leadership, made suggestions, and essentially shepherded the entire process to completion. I was recently invited to HOV's annual WIne and Chocolate event. While I did not interact much with Beth, I saw someone who worked unbelievably hard in making the event the best experience for the guests. There are people who care and are passionate, and then there's Beth – who is on a whole other level. HOV is lucky to have such a person in their organization.Mark Jones

I literally cannot share enough good things about Hospice of the Valleys. They have INCREDIBLE staff, from Beth and Caroline in the field, to Cara who handles all of the nurses schedules. We have had a couple fantastic nurses, starting with Pam and now with Melissa and everyone who has subbed in has been wonderful as well. They truly care and make you feel like you can get through this difficult time because you are SO supported. Most people have not dealt with having a loved on hospice when they first get placed there so having this team to guide and be by my side has meant to much to me, I can't even put it into words. Dora the home health aide. She is wonderful. An angel on Earth. She comes know my kids' names and my dogs, she has a heart of gold and she shines. Cheryl, the social worker and Mike Patton the chaplain check in to see how we are every month and are also just genuine, kind people. We are SO blessed to have Hospice of the Valleys taking care of my dad. THANK YOU to everyone else I didn't mention, you are all great!!!Nicole Davis

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I am sure I'm not the only one who has had problems with this company! The approval process was easy but .. but after that it went downhill fast. Getting my in home care provider approved was an absolute nightmare 💯 .( I have switched company's now ) . We quickly found the staff who we needed to communicate with to be very rude and difficult to work with .. over 30 days ago we incountered a payroll problem after a ton of calls and messages we were informed it would be a another 30 days or so to fix it !!! Hello new york state labor board !!! I will never recommend this company to anyone!!!!!!Dwyane Engle

Freedom Care provides an opportunity for family to take care of their love ones without the worry of strangers coming into the home. They are kind and very helpful on getting you started with the care of your loved one. Customer service is always available and professional at all times. Would defiantly recommend working for this company, especially if you're not able to work outside because of the need to care for a family member. Also, the pay and the benefits are great. Thank you Freedom Care.April Green

My experience with Freedom care has been Good. My Patient isn't necessarily my relative but as a friend who knows her heath history, let's just say we mesh well. My Coordinator is Awesome and communicates well. Although it has been only been two months, I don't think I'd hve a problem with them in the future. Everything is common sense but I do know that Common Sense isn't common to some ppl. I hope to get the chance to work with other Patients in the upcoming months.veronica nagi

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

I am so happy I found this company. My mom had been in and out of skilled nursing because of a fall and medical issues. I had to get her out of skilled nursing but the care she needed was beyond what I could handle. I reached out to Rebecca and she was able to have a care taker at my house that same day so I was able to get my mom out of skilled nursing that day. I was so happy and so was my mom. We started with 24/7 care and slowly needed less and less. My mom is doing so much better and no longer needs the care givers. We had an amazing experience. Rebecca, Holly, and Shawna and always there for anything you need. They listen and take everything seriously. I would highly recommend them.Tiffany Radovich

I honestly cannot speak more highly of Rebecca PROUTY and AlWAYS BEST CARE right in the heart of Temecula, but serving other communities as well. A FIVE STAR rating for sure! My family and I had an urgent need arise for a Senior family member a couple months ago, and we were not disappointed. As soon as I reached out to Rebecca and explained our situation, our specific needs were listened to with compassion, caring, and an array of resources. Our family member found the perfect place to heal and rehabilitate. Rebecca also is quick to respond, returns phone calls quickly, and makes sure every detail is covered. We highly recommend ALWAYS BEST CARE and Rebecca Prouty!Evelyn Yantis

I am a Cna for in home care in Temecula, CA. Without Always Best Care I don’t know where I would be today, and I really mean that. Rebecca guided me and helped me learn my true passion in life. You meet some of the best people on this job through the company and clients. I have met some clients that have touched my heart and I am forever grateful to know them. The job is super flexible and they are willing to work with you. It makes it very easy for you to work what’s best for you. These are some of the greatest people I have ever met and they truly make me feel important. I love my job and will always be forever thankful for them taking me under their wing.Madison Brokaw

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Home Instead Senior Care staff and caregivers are, without a doubt, the best find at a critical time. The caregivers that came to our home to provide assistance and comfort to my mom and dad were extremely respectful and helpful. But even more than that, they became family members. It almost never felt like they were there just to do a job. They were there providing companionship, and very often made my dad laugh and smile, which was no easy task. In what was probably one of the most difficult times in our lives, they definitely made it a little bit more tolerable knowing that my mom and dad were being cared for when we could not be there. Even after my dad and mom had passed on, they would still remember the little things about them, and we could have a nice conversation with great memories. I know that using services like this is sometimes very difficult to do. But if I ever get asked "who would you trust to take care of your mom and/or dad, I would not even hesitate to recommend Home Instead Senior Care in Murrieta. They will always be a part of my family.Ric Marruffo

Upon hire I was told hours are available to us caregivers. Jaime , the office staff was so rude, not professional and I feel made my schedule purposely difficult. I feel they are not welcoming at all. People with no compassion should not work the phones. I was sent to homes of clients as planned. Upon arriving I was not told the correct care plan. I was thrown into unsafe environments such as being exposed to things I should have been aware of. I spoke to HR and management. I requested if owners could speak to me. Nothing at all. Hiring us caregivers and only caring about the $ and not our well being is not okay. This happened twice and I have escalated it. Companies like this should be held accountable as it is their duty to know the health and severity of client before staff walk in.Gweeda

There isn't any service I could recommend more highly than "Home Instead". From intake to discharge they were kind, courteous, professional and always more than willing to lend an ear for emotional support anytime needed. From supervisory staff, Jennifer, to his loving caregivers, Darlene and Heather, we will be forever grateful for the attention lavished on my father. They truly made his last days better with their excellent care, genuine interest and playful banter. He knew who came on which day and eagerly looked forward to spending time with them. We soon viewed ​Darlene and Heather more like friends or family than paid caregivers. There aren't words to express what a difference they made in my father's life… or mine. My heartfelt thanks to "Home Instead".C W

All-around great place for elderly folks who need extra care—or even simply want a more social life. They offer assisted living and memory care in two separate but connected/integrated facilities. They have somewhere between a 1:4 and 1:8 caretaker-to-patient ratio as explained on their tour, and the employees all seem genuinely interested in their jobs and invested in the residents. The place is very new though, so maybe the jaded outlooks haven't set in yet 😜 Hopefully it stays like this consistently, though! Plus, the interior decor is very nice! Definitely a dignified facility to retire to. Only two things about it that knocked off a star—1) the price is relatively exorbitant and 2) not everything is even included in that price. They do not offer nursing care (so adding an outside provider to your bill will probably double the costs), the spa and salon services are charged by the hour, the phone and internet are not included, and any activity that requires someone to supervise a patient is also charged by the hour. When you're already paying roughly between $4k-12k per month (i.e. cheapest price for single shared room per person in independent living vs. some combination of larger/private accommodations and/or higher degree of care etc.) these little things should be included. But that being said, this is one of the nicest places I've visited in the area. It's no surprise they're nearly at capacity.Avianna

excellent facility for my neighbor . I'm 44 and wish I lived here..BUT…. Only two things about it that I don't like —1) the price is HIGH 2) PLUS not everything is even included in that price. They do not offer nursing care (so adding an outside provider to your bill will probably double the costs), the spa and salon services are charged by the hour, the phone and internet are not included, and any activity that requires someone to supervise a patient is also charged by the hour. When you're already paying roughly between $4k-12k per month (i.e. cheapest price for single shared room per person in independent living vs. some combination of larger/private accommodations and/or higher degree of care etc.) these little things should be included. But that being said, this is one of the nicest places I've visited in the area. It's no surprise they're nearly at capacity.KK Brown

first more than anything god bless. to all the owners of the. building and all the people who live in that place is a wonderful place I am proud to have put the first screw. and raise the first wall of the building and take charge of what I dedicate to metal freim god is great and gave him. He also allowed the building to be finished. ami boss Mark god bless him thanks to KBE building constructionDavid Gomez

**UPDATE** As anyone can see, they responded. To try to save face, they are trying to discredit my statement. They are trying to make readers believe I don’t work for the company and I’m lying. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. I can easily add my paystub showing my name & todays date. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews…..you be the judge. No company is perfect, but at least be honest. Your dishonest response is partially whats wrong with staff at this company. Like any employee, their will be issues with the company you’re employed with. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. To some it up, your tactic failed and you need to be retrained. I’m a current employee and after a few months, I see the truth. I’m no longer happy. The coordinator is horrible. The sign in & out app is a joke. No one wants to respond, until you call in and make a complaint. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. This is truly unfair working conditions. It’s like we’re being silenced by being ignored. Please don’t respond to me or contact me. I will not answer until my issues are rectified. Nor will I change my review.Charles Green

I have been working as my moms Caregiver for 5 1/2 years . As we all know Caring for a loved one isn’t easy and it’s just like if you were caring for a stranger because when aging ,people change . Due to a lot of mental exhaustion and emotional exhaustion I decided to step away from caregiving for a while , but FREEDOM CARE is one of the best agencies I have ever worked for . I once had ASHLEY ROJAS AS A COORDINATOR AND NOW RECENTLY CECILIA JACO and I must say that these two coordinators are one of the best ones I have ever had . They are very sweet ladies ,when they speak to patients and caregivers they always talk with a calm pleasant voice . In the very beginning when I began caregiving in 2016 it was a little different but within these 5 years a lot has improved. I appreciate the gift boxes I receive and love that when I can’t be with the patient one day or time they are able to combine my hours with another day and shift and I don’t lose my pay . I like that if I can’t begin in the morning I can switch my hours to clock in a different time and still work my shift . FOR ANYONE OUT THERE WHO HAS A SICK LOVED ONE I MUST SAY FREEDOM CARE IS THE BEST CDPAP AGENCY . I have had great health benefits and They reimburse for gym Membership ,cell phone and even your child care expenses.All depending on the hours the patient receives you get great benefits . I can’t complain about my agency at all . FREEDOM CARE you guys are the best !!!Stephanie

I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS.. This company has absolutely TERRIBLE customer service from day one .Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one ,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. I do not recommend this company my mother is the only reason I use it ,other than that there is no reason I will ever recommend this company. Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. Sincerely Toni MillerIyona M

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

I’ve had Direct Care for over 3 years now and I have no issues with them whatsoever. They address my concerns immediately, they call me to make sure I’m okay with the service and to make sure I’m getting all the care I need. I would recommend this care agency to EVERYONE. I’ve had a company asking me to switch and I’m like NOPE! I’m comfortable with this company and they will answer all your questions that you may have. If your having trouble with documents they help you and direct you to the right place to get them filled out. Direct Care is definitely the best.Carmen Soto

I’ve been with direct care for about five years and it’s been a very good agency I’m in the CDpap program and my child works with me he loves it he’s comfortable and in the same home that he works in and he takes care everything he has to do. The staff is wonderful they understand you they help you with whatever needs to be taken care of the nurses give you the monthly core to find if you OK you need any kind of help any anything Nino that you need they also have some other people from outside contacting you for any kind of help.Nereida Martinez

Direct Care is a very reliable and caring Company. My daughter Cheryl assists me 4 days a week. Direct Care really help us with information and their care Managers calls frequently and checks up on me to see if I'm okay and keeping up with my doctor and yearly appointments and how I'm being cared for in my home. I recommend Direct care to anyone who is in need of assistance and want a family member to take care of you. ❤🙂👍 Ms. Eartha Smith c/o Cheryl Smith-DaughterCheryl Smith

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

I love my job and I love this team! I have worked in this community for almost 2 years as a contracted provider for therapy services and I can say, beyond a shadow of a doubt, that Maria, Brian, Crystal, Victoria, and Silvia are a compassionate and dedicated team. I appreciate their integrity and constant commitment to the care, safety, and quality of life for their residents. It is truly an honor to work here and be apart of this community!Trevor Stokes

The staff is very helpful and friendly. However, they are under staffed. The food is a 1. It taste like poor quality premade food. There are. few fresh vegetables and minimal quality in the salads. The food is over salted and requests for limited salt content goes unaddressed. However, they have nice fresh fruit. The movies offered are are very old and are of poor quality.Victoria Levin

They have horrible service When it comes down to serving food Their servers are very rude and disrespectful my grandma asked if she could have no ice in her orange juice And I believe it was a server name Kayla who told her sure I guess and had the worst attitude ever I’m very disappointed in your serviceSuave Zayy

I have been with anchor homecare in Brooklyn since February 2022. Let me start off by saying I have been a homecare aide over 20 years. This agency is incompetent and that is being nice. When you are trying to reach a coordinator you can never find yours. You have to leave a message (just don't hold your breath).Thank goodness there are 2 coordinators I can say are actually consistent. Anyway on 6/21 I was asked to go to my patient the day after he was to receive service because I was out sick that Monday. I went everything was fine. The following week I didn't get paid.They see that I clocked in and out from the patient home but because the coordinator didn't put it in the system I serviced my patient for 5 hrs for free. I have yet to get my money. Eventually I will get it because I'm taking steps to make it happen but you wouldn't believe the aggravation I've been through. So with that being said my experience was terrible my patient I have now is wonderful and my other patient I left because they still haven't paid me. So choose wisely. The patient caregiver connection is what matters. If it wasn't for my patient they could kick rocks honestly.Margaret Francis

This is place is a joke of a glorified temp agency that just wants to collect information on your vaccinations and waste your time. It doesn't matter what certifications you have what you experience is like, they don't employ men. Also the rate of pay is poverty wage yet they're a small company. So small that subsidizing their workforce is the only way to exist. Your main point of contact here is a "coordinator" who is so skilled at coordinating they can only give you work if you can work that day or the next. Even after you just tell them you need time in advance because they aren't reliable enough to give you a steady check. They probably can't even do CPR if your loved one gets hurt.Jared Boggs

I have had the pleasure of speaking with Mirna Lopez since the first time I called. I had a lot of questions regarding becoming a Caregiver/Companion for my mom. Mirna had a wonderful customer service and was able to guide me in the right direction. I thank you from the bottom of my heart Mirna for all your help, patience and guidance. After a few months, we were blessed to hear from Agewell and they evaluated mom and was approved for Medicaid Long Term Care. As for me. I was also approved by Anchor Health Home Care to be my mom's Caregiver/Companion at Home. Once again thank you Mirna for all your help along with the rest of the team that helped us through this new journey. BlessingsMonica' Hadnagy