20 Best Cdpap Programs In Memphis, TN (2022 Updated)

I'll never go back to this unprofessional argumentative hospital. They didn't do anything they was supposed to with my 3 month old. No swab test was given for RSV,COVID or the flu. They had an older doctor attempt to draw blood from my 3 month old wrist for his vein,which he kept fishing in it after I told him if he couldn't find my babies vein to please release the needle. A doctor at his age doesn't need to still be in practice if He's not able to perform doctoral duties. He was every bit of 80 still trying to practice.However the nurse ended up drawing my baby blood like she should have the first time knowing the older doctor was rusty for after so many years.The nurse of course ended up finding my babies vein in his upper arm fatty part. They was so argumentative about what me & my mom was experiencing with my child. I had to literally record my baby for them to actually see what was going on with my baby.They was careless wasn't so professional about anything all they wanted to do was tell me & my mom what we experienced,until later I had to actually almost argue back to get my point across. The front desk receptionist was rude as well. I won't be returning back & I will be contacting Ms.Amy Carter come Monday morning about my service over the weekend. I don't wanna sound like the race card was being pulled but at that moment I felt like it was. This service was the worst service ever! My child left the ER with no prescription Tylenol for babies no sympathy no remorse no advice or anything just sent me &my baby on the way. We later ended up at another children's hospital that was so professional caring & did everything to accommodate my child's need. I'll never return to lebonhuer.Ebony Strickland

Visited this location October 8, 2021 My daughter surgery was scheduled at this hospital. Special thanks to the staff and doctors at this hospital. My daughter’s surgery was scheduled at 8a.m. and she didn’t make it to surgery until that evening, but it was still a great experience. The staff kept checking in on us and apologizing throughout the day for the delay and mentioned that there was an urgent case that her surgeon was operating on. Once the surgeon was done operating he came out personally and apologized for the delay. This hospital really caters to the children. I know a few probably had bad experiences here, but sometimes you have to count your blessings. Special thanks to the nurses from the Neurology floor and Kudos to Nurse Sherine from Neurology floor. Most importantly thank you for being a blessing to many children and children hope and miracles.T H

I took my son here because he fainted from heat exhaustion and badly scraped his eye. They literally did nothing but neosporin on his eye. No cleaning or bandage. They did no blood work nor did they check his urine. They did an EKG but never discussed the results and I don’t think anyone looked at it. The put a line in my son’s arm. It really hurt my son and they never put an IV or any fluids although they said he was dehydrated. The nurse brought him a Gatorade and said here drink this. My son woke up today and his eye is in pain and swollen. He is also mumbling. No care or attention at this ER and I honestly feel like it was discrimination! We will never return!!Donna Ratchford

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My experience with Health Aide Inc has been tremendously positive. I am in a situation of having to take care of my sister who is developmentally disabled. I felt overwhelmed with the responsibility of taking care of my sister physically and financially, and not being able to go to work because my sister needs 24 hour care. And also the stress of living in NYC, a very expensive city. Health Aide Inc touched my heart with their professionalism, excellent communication and effectiveness. Health Aide Inc helped me every step of the way to help my sister and I to get into CDPAP program. All of the stress that I felt because of the large responsibility of caring for my sister was exchanged for a wonderful, calm confidence that everything was going to work out well. If there were 100 stars, I would give Health Aid Inc. 100 stars.Mel Lynn

I had a wonderful experience with Health Aide. From the first meeting they were attentive, thorough, and responsive to our needs. They took into account all the unique factors that would help my father have the best care and found the perfect persons to aid him. This is a challenge because my dad is not American and has some cultural reservations about being cared for. Luckily, Corewood eased all his worries, and he has since looked forward to visits from the caregiver! Such individualized attention is rare in today's health landscape. I really appreciate all the stress they relieved from our family, and it's been a joy to seem my dad feel more independent and confident. I can't recommend Health Aide enough.Clinton Romero

Health Aide help my elderly grandmother find an agency where she was able to set her own schedule for the hours that she got aprove for that best work for her without the constant harrassment of her prior agency on a daily basis. Now my grandmother can go about her day with out worries. They also have an excellent customer service, quick response and give you correct and accurate information from the start. Highly recommend.Isa Alcantara

Jason and the team are great! Very professional and have their hearts fully into their service. We needed care for my mother-in-law who was in late stage Alzherimer's earlier this year and had many more questions than answers on the best care options for her given her state, life expectancy, financial condition, etc…living 150 miles away from my mother-in-law, we were lost and worried. Senior Care's genuine care and advice helped us come up with a care plan that was perfect. The caregiver was very professional, compassionate and gave us tremendous comfort that my mother-in-law was in great hands. Thanks again.Mark Levin

My dad has used Senior Care for a little over a year, he has received such great and compassionate care. He was recently hospitalized and upon discharge, he needed to go to a SNF, which was all new to me. I contacted Senior Care and asked for SNF recommendations, I was transferred to Jason, one of the owners, we spoke for several minutes and he contacted a couple of the facilities on our behalf. Dad will return home in the near future and we will once again call on Sr Care for their services. If I could rate Sr Care with 10 stars, I would. Highly recommended.Charlotte Vosburgh

Senior Care Management Solutions was such a blessing to me during an extremely stressful period in my life. Jason came and met with me to discuss the best options for my father. I knew my father would recover more quickly in his home and it gave me piece of mind to know he had kind qualified caregivers with him. I highly recommend Senior Care Management and their amazing staff!Martha O'Neill

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Leland berkowitz a terrible experience. He talked about a prior physician. Was supposed to have sedation. What he gave didn't work. When I asked for what I had before, he said he didn't give those meds. I stopped the procedure. For someone who was sedated, I walked out on my own and have no amnesia. I will never go back and am having my records sent to another provider today. He doesn't give those meds because he is just a physical med and rehab doc. No anesthesia background. 1st time in my life to give a poor review.robbi stephens

This place has literally saved my life twice! If every community had something like this we would be a happier healthier nation. The Memphis Plan is the only way someone on my low income can get the preventative, urgent and mental care they need from knowledgeable professionals for less out of pocket than everyone I know with actual insurance! I'm forever grateful they caught my cancer early and referred me to West Clinic so I am here today. Bless this organization!!!Anne E Freres

I’ve been a patient of Church Health Dental for close to 10 years now, and I’m so grateful for the staff and providers. I am a Memphis Plan participant (through Church Health), and I’m always treated with kindness and dignity and professionalism. Even when I have follow up questions about my referral or next steps or something else, I’ve never made to feel like I have a dumb question (which I always my fear). I truly love Church Health.Abbye West Pates

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

I do not believe Visiting Angels would like to use my feedback for advertising or promotional purposes. Although most of the care givers we encountered between August 2021 until May 4, 2022 were truly caring and helpful, except for two, one that spent the day playing on her phone and one that left without reason, less than 15 minutes into the shift. The evening of May 4, 2022 services were suddenly canceled, causing undue stress and inconvenience of trying to find immediate care starting the next day. At that time I was of the belief everything financially was in order, however on or around June 15, 2022 I received a phone call claiming the invoices since the new ownership (a notification email was sent February 15 2022) had not been paid, despite me receiving email statement payments stating the ACH had been made. How is this possible? Payment statements / invoices are not automatically generated without payment. If the payments were "rejected" (Representatives word during the first call by the Visiting Angels) why were payment invoices sent? The financial representative was insistent to the point of being rude, leaving a lot to be desired as a Representative of Visiting Angels Company. During the first call, I was informed the outstanding balance was for approximately $3700, but then received a second call stating the overdue bills were close to $10,000 "due immediately". At first I thought it was a scam call, but thought it best to wait until I could verify the claim. Despite her being rude and demanding, I told the representative I would look into it. I clearly cannot understand how a reputable company could misplace my mothers confidential banking information. The representative blamed the problem on the previous Financial Rep. with the excuse that things were previously done manually, and now are being automated, and that is why it took 3 months to catch the "mistake". The current Rep claimed the ACH's had been rejected and wanted to "verify" the account number as the number she had from Moms file didn't work, thus must be wrong. Again, bringing up the thought it might be a scam call. I received an email from the Rep, and informed her I would be seeking legal counsel as how to proceed, and then received an email from another person stating he was legal counsel of the Frederick Office for Visiting Angels. I know how I must proceed from here, but have very little praise of the Administrative side of Visiting Angels. As a side note, I have friends who work for Visiting Angels, and they are not treated with the respect and kindness by the very Administration who expect their employees to treat their clients with respect and kindness. Visiting Angels Administration and Representatives should emulate the very behaviors they expect from their Care Givers, yet they do not in my case. At this time, If asked to recommend a Care Provider Company, Visiting Angles would not be on that list, and I would tell about my experience to any who would listen.Lila Cady

We switched from a different home care provider to Visiting Angels to take care of my mother. They have been professional every step of the way. Julie, from the Plymouth franchise, visited us and spent an hour talking to my and me, to figure what we were looking for, before coming up with a proposal. Once we switched to Visiting Angels, the provider they assigned to my mother, Joette, has just blown us away with the the love and compassion she has shown. Jo is always punctual, pleasant, and has won my parents' trust. She has become part of the "family" and represents Visiting Angels very well. I give Jo a five star rating for her service.G. Ramanujam

Amira from Visiting Angels was able to have a caretaker in my parents' home faster than any other service when my mother was unexpectedly admitted to the hospital and in need of home care upon discharge a few days later. Amira not only worked side-by-side with my family to figure out what we needed, scheduling, and how to pay for services through insurance, but also showed genuine care for my parents' well-being throughout the time we worked together, as did the caretakers. Although we had some turnover, the caretakers were 100% the reason my mom has had an unexpectedly quick recovery. Thank you Visiting Angels!Tricia Ward

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

I have nothing but great things to say about Belmont Village. The only negative comments I've ever heard about this place are from disgruntled employees who aren't doing their job and who are shown the door. My experience with Belmont has been that they do not tolerate anything but excellent resident care from their staff. My mother has been a resident at Belmont since the fall of 2008. It was not an easy decision for our family, and we took our search very seriously. I have two brothers and a sister who were also involved in the search, and we must have looked at a dozen communities before making our decision. What kept us coming back to Belmont was the warm reception that we felt from not only their staff, but from the other seniors that live there. They welcomed my mother with open arms, and made the transition go so smoothly. The Activity Director makes sure that Mother attends their daily exercise group, and always involves her in the outings, because she knows that she loves to get out and about. They even continue to host her weekly Mahjong group, complete with refreshments and a private meeting space, just so she can continue her friendship with her friends that she has known for years. Belmont has been a lifesaver for Mother and our whole family, because we know that she is being well taken care of each and every day.Samantha Jennings

The purpose of my visit was to gain employment with Belmont Village. My experience was 5 star in every aspect of the process. The entire staff were gracious and hospitality was a priority in assuring Belmont Village expected high standards were priority. The residents I encountered were all well groomed and friendly. The facility is tastefully appointed with quality decor. Lovely place to call home.Maertin Countess

My first time to your facility and I was very impressed. It was very clean and No bad orders!!! The staff exceptionally professional and helpful from checking in to leaving. The hallways and room of the resident I visited very nice and clean. I am a retired nurse and I would have noticed any of the things I have mentioned. Keep up the good work. You all get 5 stars 🤩!!!!pamela thomas

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee

I grew up in Memphis but have since moved away. My parents still live in Memphis but no longer have direct family support. As they have aged and become less independent with driving, personal care and household duties, I needed to find outside support. Comfort Keepers was there to help. Candace and Brittany we assigned to my case. They quickly and efficiently found kind and well trained caregivers to support my mother and father. Being out of town and not being able to check on them with my own eyes, I was first concerned about how I would know if the caregivers were completing the tasks necessary for may parents to stay in their own home. Comfort Keepers has amazing "Family Room" that each family can join to check on their loved one. I worked with Brittany to assign daily tasks to my caregiver. The Caregiver goes through each task each day and records when and if it was completed during their shift. I has put me in such a better place knowing that my parents are being cared for and the Comfort Keepers team is accountable for things that I have requested. My parents are so please with the caregivers that they have been assigned. Thank you Comfort Keepers for your professional and loving support!Mary

One star is being too generous 🤦🏽‍♀️I went in to Comfort Keepers this morning for orientation. Upon arriving as I was signing in I was asked my name…..once I told her my name she began looking through the stack of papers she had…..mine was not in the stack. I came in Tuesday to give fill out an application and provide my SSN and etc.for a background check….Fast forward to today my application was missing I basically sat in the lobby for over 30 minutes while it was located. Once it was found I was asked to provide proof of auto insurance and my vaccination card. Once I got in the orientation I was told to look for a link being sent by HR in my e-mail…..Long story short I ended up walking out of the orientation the link was never sent the two other people received theirs….I basically was holding them up while the lady giving the orientation kept saying you're not holding us up every second she asked me if I got the link yet…….I noticed I was never given my vaccination card back…..it was lost by the lady who made a copy of it. First impressions are everything and Comfort Keepers failed at being professional and apologetic about their actions today.Tiasha Jones

I’ll give zero stars if I could!! If your looking for a caregiver job do not and I mean DO NOT waste your time trying to get employed through Comfort Keepers Home Care. The people in office are very rude and have very bad communication skills. They will hang up the phone in your face, always to busy so you have to leave a message just to never get a call back, LETS JUST SAY IN THE OFFICE THERE ARE TOO MANY CHIEFS & NOT ENOUGH INDIANAS. They will put you on the schedule for a client that’s 40 mins away from your house and won’t care, not only that they accept clients that yells out racial slurs towards the caregiver and expect the caregiver to continue to go to the client. They will pay you bare minimum and give you 4-6 hours and say “THAT’S FULL TIME”. The lady name Gracie Holt, Cayla, and Cigi will blow you phone up until you answer just to ask if you want extra time just to give you a day with 3 hours in it. They are so unprofessional and they expect you to have auto insurance on orientation day. They turned one girl down because she didn’t have a driver license. SO UNPROFESSIONAL AND DISORGANIZED!!!Lady Denise

I really enjoyed working with Joseph. He was very knowledgeable and patient-focused. He listened to what our needs are and with that information formulated the best plan that would benefit my father. He explained this step by step and won’t move on until it was clear that I was retaining the information correctly. When following up I felt that his caring demeanor made it very easy to reach out with any future inquiries at any time. His customer service was flawless.Blanca Dinguis

Joe is a compassionate and thorough professional. His customer support and follow up is outstanding. He truly cares about his clients and advises the proper steps and actions necessary to get the issues resolved. It is so wonderful to find such a supportive representative. He is one in a million!Vicki Hidalgo

I had questions regarding my Fathers options regarding the CDPAP service, I was assisted by Rauel. They were really helpful and helped answer questions, and even went beyond as to contact my fathers clinic and giving me options that would benefit him in his care. I recommend this exceptional agency.Tiana Diaz

How do I start off by saying this….. This agancy is so unprofessional in everything they do… They give me case when I work they don't pay me.. if yall 🤷don't pay!!! me why do y'all think I want to go on a different case? am no body slave… With y'all $15 Dallas and hour we caregivers Deserve way more then that…it's very hard to Walk back and forth in the hot sun when y'all setting in AC… An none of y'all don't know nothing about the patients. Try and get to know the patients visit them check on them . None of that y'all do.. I feel really sorry for these family's and patients I really do.. for the things some of these agency put them through…y'all lost one of the best caregiver ever!! because I get to know my patients… I don't just work with them I understand them.. y'all know nothing!! about y'all caregivers either!!.. I be calling the office so many times and y'all don't even know the difference between the patients are the caregivers… Those are the things I notice 🙄 please kindly pay me for my hours that I work..I can't stand unprofessionalism.Julia G

Good morning everyone I want to say thank you to the supervisor Ms. Angela for coming to the class yesterday to inform the students about all the great benefits that Ultimate Care offers for their employees. Ms. Angela was informative, polite, she has a great sense of humor, and she answered all of our questions. Thank you Ms. Angela for giving me the opportunity to work for your company. I highly recommend this agency may God continue to bless you and your staff abundantly. Keep up the phenomenal work Ultimate Care. Today is Thursday June 2, 2022Patricia Wise

Very irresponsible agency. Within 2 weeks of taking the case there were 2 occasions when there was no aid sent home to assist. The patient in question is wheelchair bound and relies on the aid to go to appointments and some basic needs. When calling the customer service number they give you the run around and nobody is available to speak to you over the phone. If you leave a message, they dont call you back in a timely fashion. Do not use this agency for your family members!Nancy Alers