20 Best Cdpap Programs In Madison, WI (2022 Updated)

I am truly astonished by the 5 star reviews. My only explanation is that they are fake or families are not checking in to see the care that Home Instead provides or how much time they actually spend at their loved-one's home. The first concern applies universally. Their time accounting system leaves something to be desired. There is often a discrepancy between the amount of time spent and what is reported. My advice, check in occasionally to see if they are there and if they are, see if they are doing anything more than reading a book or surfing on their phone. The second concern applies if you are seeking dementia care. While they claim to have caregivers with specialized training, there is little truth to this. While they may have some that have gone through some CARE training, the vast majority seem to be minimally skilled workers. I urge you to meet with each and every caregiver and watch their interactions with your loved-one. In a nut shell, do not assume that you are getting what you pay for. Verify. If they are not giving you what you pay for, there are other organizations (one in particular is part of a not for profit that has thrift stores in Madison) that will. That said they do have one or two wonderful (though not skilled in dementia care) caregivers.John Elliott

The management and administration are very responsive when issues arise. They are understanding and work with the client to meet needs. We have had many caregivers in the last three months and the vast majority have been excellent. There is a system in place so that the Home Instead office should know when and if a caregiver arrives at a client's home. It is not 100% effective. We have had issues with caregivers being late or not showing up at all. Not at all uinique in the industry, what is unique is management's responsiveness to these problems. They don't just say that "they're working on it," they get someone here. One other concern has been the time it has taken to get consistent caregivers in the home. We currently have four different caregivers during the week. For most of the last three months it has been someone different most days. This dramatically effects consistency and quality of care even though they do attempt to communicate with each other. The upside is that mom has a variety of opportunities for social interaction – that's no small thing either. Overall, I would highly recommend Home Instead. They are doing an outstanding job in a challenging environment of worker shortages and high needs clients.Diann Cook

I am a Traveling Caregiver. I work from state to state I have worked for many Home Health Agencies most of them was amazing to work for but working with this agency is extraordinary. I understand ratings are important but integrity is greater!! I started my journey in May of this year I am approaching 5 months as a Live In Caregiver I have developed more growth with the help of my Manager Chad Weis and the office staff Chris, Tim, Kayla, Victoria, Brittany and Cecelia we are a family. As a caregiver it is important to have a support system especially as a Live In Caregiver we are with a client 24 hours a day for weeks in my case months! The office has delivered everything they promise to me and more! Trust your love ones with the people I work for they will not only care for them but has a sense of urgency and integrity to make sure their needs are taken care of immediately.Gera Smith

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I am very happy to work for such an amazing company! For me Senior Helpers represents love, empathy, support, and all the nice qualities that makes you fall in love with your job. All of the Senior Helpers office staff have an excellent and organized way of working with their clients and employees, they also have a case manager 24/7 to help with anything you or your client needs. I have truly lost count of all the trainings and tools that SH has offered being extremely beneficial and helpful for me and my clients. I’m a witness of how SH is always striving to provide the best of the best! Their attention to detail is out of this world, their constant motivation, flexibility, options and solutions that always results in employees and clients having all their needs met. I am a single mother of 3 young children and the flexibility that SH offers me with my schedule has helped me to have a balance in my life like no other job has offered before. I also want to emphasize that many times unexpectedly Lisa or some of the case managers or human resources send you emails congratulating you for your good work and even reward you with a bonus that makes you feel valued as an employee and a person. It fills my heart to know that my work changes lives and makes me feel that I was born for this. My clients for me are my family and I will always give my best, going the extra mile to help them in a way that meets their expectations, from getting to know them, listening to them, helping them with all the cleaning tasks to knowing that when I finish my shift I leave them happier than when I started. That's why I recommend Senior Helpers to everyone who has a heart to serve. If I could give more than 5 stars I would do it without hesitation!!!! Most wonderful and rewarding job ever!!!Ada Marie Colon Caraballo

I can’t Thank all of you enough for caring for my Parents especially this last year. I have worked for Senior Helpers for 13 years and this made it possible to lead their care with Heartland Hospice and Senior Helpers. My Father and Mother loved the companionship of the Caregivers. They were well taken care of everyday. Tanya and the Office Staff also helped to keep my Parents together. My Fathers death was exactly what he wanted and I could be with him and not worry about My Moms care during this difficult time as Liz, Cindi, Darci, Yemi were so supportive. My Mom is in a Memory Care facility now and Jane from Senior Helpers comes once a week to play cards which my Mom loves and looks forward to. Thank You so much for the care you gave my Parents especially my Father in his last days where I could just be a daughter and say goodbye!!Susan Clements

I have been an employee at Senior Helpers for one year and absolutely love my job and my company!! I enjoy knowing we are making a difference in others' lives, not just in our clients' lives, but also our caregivers'. We have a fantastic team I stand behind 100%!!! In regard to in-home care, Senior Helpers is the way to go. As an employee, I am so lucky to work for a company that shares in my passion and supports their employees. The training we provide our new caregivers is top notch and the continued support provided to them out in the field is second to none. Senior Helpers is an amazing home care provider and all around wonderful organization.Erin Whitman

Our toddler attended this daycare for approximately 6 months. The biggest reason for fewer stars is COST–much more than similar daycare centers in the area. We switched to a different center and are saving $600/month, so it is a big deal. Like other daycare centers, this one has issues with turnover, so we had 3 or 4 changes during our tenure. In the end, we were concerned with the amount of attention the toddlers were receiving because at pick up and drop off, one caregiver was frequently sitting on the ground, not interacting with the children. The menu was another source of consternation for me as the food was the same every week, and was very carb focused, with very little meat. The admin were responsive when we reached out to them, but when I tried emailing the toddler caregivers specifically, I would not hear back.Karla Wetley

Bright Horizons Daycare Center (Madison/Sun Prairie WI) is the BEST! Staff is well trained and absolutely awesome with the kids. After 10+ yrs of not needing daycare I was scared going to check out different centers etc.. The center has a great feel to it, warm environment, and great staff… No complaints at all.. Thank You to ALL staff at Bright Horizons that has so graciously taken care of my son.. Appreciate it! =) <3Aimee Hilsenhoff

Great Preschool and early learning facility! I have 2 children one 3 yrs old and one 4 months old who are enrolled and I couldn't ask for a better place to take them. The staff are wonderful with my kids and the director and education coordinator are great! I would highly recommend.MJ Lens

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Comfort Keepers has such an excellent reputation in southern Wisconsin that I did not hesitate to choose them to care for my mother, who has Alzheimer’s and requires round-the-clock care here in my home. 1. They have worked diligently with me to find the right caregiving team for my mother. Dementia patients can be irrationally uncooperative sometimes, and when Mom just didn’t get along with a caregiver, they listened carefully to my feedback and sent new aides until we found the ones Mom could work with. 2. When I have needed someone at the last minute, beyond our regular schedule, they have almost always been able to comply, thanks to their large and flexible staff. 3. When I was having trouble getting Mom’s long-term care insurance company to pay out, their consultants reviewed the policy (free of charge!), helped me understand what Mom was owed, and assisted in my communication with the company. Thanks to their expert advice, which included pointing me to the relevant regulatory agencies, we have recovered 100% of the coverage we were owed. 4. When Mom’s condition takes another downhill turn, they ensure her caregivers keep up with the changes. For example, their staff nurse came to my home 4 times in a single week recently, free of charge, to ensure all Mom’s caregivers knew how to use the new pneumatic lift safely. 5. They encourage their staff to get ongoing training. One of Mom’s caregivers recently went through an Alzheimer’s certification training course, and it has been beneficial for all of us. One of my family members owns a caregiving agency in another town, and so I know how difficult it can be to run an effective agency. Madison is lucky to have such a top-notch agency available for in-home care. I highly recommend Comfort Keepers.Joan Mountain

I selected Comfort Keepers over others because we were advised they were the best in the area. I think the caregivers are very sincere and dependable. They can make decisions and recommendations in a very reasonable way. We have appreciated their participation in our home life. They take responsibility. They are thoughtful and considerate about what they do. My wife needs bedside cares and they are excellent at it. They also do homemaking services/housework. They prepare meals which is very important. The service is indispensable. .The company is mature in its judgments. I have enjoyed their communication and contact over the years. When they have to come over here to work through a problem, they seem to have a good sense of things. I think they have an intelligent insight into family problems and household issues.Robert Smith III

Our family retained Comfort Keepers to help and support our mom and dad and their services far exceeded our expectations. The management of the company was very helpful and extremely easy to work with. They did a fantastic job listening to our situation and explaining the options. The staff that provides the in home services is professional, caring and always on time. We researched many other providers, but they just didn't have the knowledgeable professionals that Comfort Keepers has on staff. This was the best decision we made to work with this company. We just can't say enough good things about Jim and his staff of professionals. They go out of their way to help us get through these challenging times. Thank you Comfort Keepers!Steve Stevenson

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

If you are looking for an in home care company to go above and beyond for you and your loved ones, look no further. The office staff carefully chooses caregivers who will be a great fit, always ask for your feedback to ensure quality care, and will go out into the field themselves to ensure their clients are taken care of day and night. They work tirelessly to be a dependable in home care agency, not only for Waunakee, but for surrounding areas as well! The owner, Anna, is also a great person to work for and I would recommend any and all caregivers and families to join their family oriented team. Anna truly has put her blood sweat and tears into this company and it shows. Amazing people doing amazing work. I cannot praise them enough for their diligent efforts in this community.Amanda

I would highly recommend Right at Home for care needs. The owner is hands on making sure you have everything you need. They made sure the caregiver would be a good fit for my father. She took him out for long walks or just sat outside on nice days. Besides taking care of dad she did light housekeeping, laundry, cooking, etc…Dad received showers 3x a week, she did some strengthening exercises and most of all companionship. She took him out to social activities and helped when we went to the doctor. She took care of my dad as if he was her own. During his past few weeks with us they were their for us. My dad was always treated with dignity and respect and I felt comfortable knowing he was in good hand when I went to work. Would hire again.Karen Haag

We can not express how much we appreciated the support through Waunakee/ Madison Right at Home- Anna, Nancy, Dawn etc. The staff is beyond professional. They advocate for their clients, they are extremely flexible when needs arise and most of all, they are so kind and caring. It’s obvious they know how to handle various behaviors and do so with compassion. Their personal touch was so appreciated, the long conversations with a listening ear was extremely supportive to our family during times of stress. We have recommended Right at Home to friends with aging parents due to our 5 star experience!! If you are in need of support for yourself or loved one don’t hesitate to call this agency.RND S

Maxim Healthcare services, came known to me just when I needed them the most! Nearing 70 years of age, and completing my 48 years tour of duty in Geriatric & Rehab Nursing, I felt I still wanted to work as a nurse, but at the bedside and with few patients / clients per nurse. I never thought of home care, but I just love this 1 to 1 nursing care! I thought I had performed many of the skills I would ever need or wanted to know, but than Maxim offered me work caring for a patient / client that has & needs a vent! Maxim gave me a great orientation / skill training experience & are available at all times for questions! Since I only want to work part time, they arranged those hours for me & I can pick up more hours working with patients / clients that need wound care shorter visits. All the staff at Maxim, are friendly & so complimentary! I am excited to still be learning more skills & proud to be a nurse working at Maxim Healthcare Services!Barb Buttchen

Maxim is an excellent home care company. From a nursing perspective they have great patients to care for, with a variety of interesting medical conditions. The patients are well cared for, and appreciative of me and the other Maxim nurses. The homesites are located in safe areas in and around the city. Maxim support staff is top notch. They are quick to reply to my emails and texts. These messages could be regarding hours, supplies, pay, etc. They are always helpful, enthusiastic, and positive. They work as a team, as do the nurses. It is a good supplemental income. The only drawback is that the wages are slightly less than other agencies. Maxim is also located in other states and allows you to transfer. This is another plus! I would use this agency for my own family if needed.Meredith Alston

I started at Maxim right out of college and was accepted into their novice nursing program. Maxim is an amazing place for a nurse at all experience levels and from all backgrounds. They gave me a lot of training both online and hands on and the staff were great with always communicating with me along the way if I ran into any problems or had questions. I did not think home health was the field for me when I was in college, but now that I am here and have had the experience with working with amazing families and great staff at Maxim I could not think of a better field for myself!Nicole Baker

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

Terrible place! They had my daughter in their care as she was attending 4k there. I called one day and talked to the lady at the front desk about an incident that had happened the day before. After our conversation she told me she would have the director give me a call. I never received the call so I called back. I called several times and they refused to answer! I was irritated and extremely upset that my daughter was there in their care and they refused to answer my calls! I went there to pick my daughter up and collect all her things, as I was not going to have her attend anymore. They were very rude and hostile and even ended up calling the police on me when I left. The police told me that they were sorry for the way that this facility treated me and told me that it’s a good idea that I took my daughter out. They agreed with me 100%. This place is honestly disgusting and extremely UNPROFESSIONAL. I am glad that I removed my child from this terrible “child care” facility.Christine Brunner

Save yourself the trip for a tour. I arrived and the person who took my call did not inform the director that I had a tour booked. The interim director was ALARMINGLY spaced-out in nature. It was honestly difficult to have the 5 minute conversation that we had. When I walked into the 3 year old classroom, a female child was standing in the open door of the bathroom, in plain sight, with both her pants and underpants around her ankles. They keep minimum staff to satisfy the state which meant there was only one teacher in the room. The interim director couldn’t remember the name of the curriculum used. It was only after all of this that I was told it was a faith-based curriculum, at which point I left. I was there less than ten minutes. The classroom was exceptionally small and unimpressive. The interim director seemed very unequipped to do her job. It makes sense that they have immediate openings; it’s because the quality is low.Kayla Barrett

I was a stay at home mom with my son until he turned a year old. I looked around at many different daycares in the area however I loved Kids Junction since I had my first tour. My son has been attending Kids Junction for 3 years now and has learned so much through each classroom and teacher. We both love everything about it, from all the friendly staff down to all the daily fun activites provided for the children. I signed my son up for swim classes at Swim West with Kids Junctions/ The daycare provides the transportation to the swim class and back for an affordable cost. It's a win-win, my son enjoys taking the bus to his swim class with his favorite buddy and loves swimming.Marisela Tellez

Always Best Care is contracted with MyChoice Wisconsin. One of there recent hires stole around $460 from my home while working and ABC is refusing to file a claim with their insurance nor are they willing to take any responsibility for this despite several attempts to reach out to them by my care manager's supervisor, the police and myself. I have had several email correspondence with the owner David, and he simply does not feel that it is necessary or important to address this issue. I guess he believes the caregiver that stole my money and not me, and even said so in his response to the Division of Consumer Protection.. My care manager has reached out to him several times to try to resolve this but he isn't responding. He told me that my reviews will not hurt his business and that he simply doesn't care. It is clearly obvious that this company clearly does not care about the safety or protection of their clients. ABC avoided the police for several weeks, locked their doors and went home early to avoid the police investigation or handling this situation.Melinda Rose Tovey

Our 96 year-old uncle reached a point where he could not live alone anymore. He already had information regarding assisted living facilities in the area. Still, our uncle's social worker gave us a card for Always Best Care (ABC), and said, "Call Tina at ABC today." So we did. Tina asked a lot about Uncle and us, his POAs. Within 24 hours, she arranged a tour, and accompanied us to a facility that would be a great fit our uncle, and was only eleven minutes away from our home. Tina asked questions we never thought of asking, and clearly knows the care-giving business. She was ready to accompany us to other facilities that would fit our needs, if we wanted to do that. We opted to go for the first, and after three weeks, Uncle is settled and thriving. We are most grateful to Tina and ABC for the excellent service in care for seniors in need!Marianne Jensen

My aunt has had dementia for a few years now and has progressively gotten worse. We decided that it was time to hire someone to help us with her routine daily activities because it was becoming to difficult for her to handle on her own. Words can’t even describe how wonderful the staff have been from Always Best Care Senior Services. It’s as if they have become a part of our family. They go above and beyond… in every aspect from cleaning, cooking, bathing and just socializing with my aunt, which has been something she has needed the most. We trust the staff completely. It just has been such a positive experience. I would highly recommend them to anyone looking for these services!Jenna Wepfer

This library is my home away from home. It’s a beautiful space, with big and bright windows, and lots of table space and seating. There is a space for everyone here. Great area for kids, and there’s a beautiful terrace and green roof on the third floor (check out the rotating art gallery, too). I love the quiet reading area on the second floor, it’s kind of tucked away by the stairwell. They also have amazing staff that are always happy to help with any questions or recommendations. Easy to get to on a bus.Cedar Heller

Staff are professional and always willing to give you some assistance. First time at this location in downtown Madison and was blown away. The layout is open and plenty of options for sitting and doing some reading. Since I am new to the state, I was able to register for a new library card without a problem. Looking forward to returning to this location even though I live on the west side of Madison.Mike Toral

Saw this sad news headline today. Public Library Hosts a Dance Class for the Elderly — No Whites Allowed These days — not wholly dissimilar to seventy years ago — segregation is all the rage. And at Wisconsin’s Madison Public Library, they’re keeping things contemporary. Therefore, the library’s offering an elderly Movement & Meditation class with a ban on white people.Just Me