20 Best Cdpap Programs In Greenville, SC (2022 Updated)

Linda Cale was just a tremendous help as we navigated through the process of finding a memory care facility for my mother-in-law. I contacted Linda, told her what we needed and she went to work investigating the locations in our area. Linda made the contacts, vetted each of the locations and scheduled visits for us. We were just in the preliminary stages when my mother-in-law ended up in the hospital. We were told that she would need to go to rehab facility. Linda said she needed to have a safe discharged and jumped through hoops late on a Friday afternoon to get us into the facility of our choice on Saturday. I can't imagine having to navigate this process without her help. Coming to the decision that you can no longer safely care for your loved one and knowing that you are making a long-term decision is very stressful. With Linda's guidance, this process has turned out to be a great experience. My mother-in-law is really enjoying her home, thanks to the help Linda provided.Robin Long

We hired Linda to help our family with my parents to ensure that we honored their wishes. We had an appointment set up for early December to review long term care options. As a Recruiter of 22 years, I know the value in hiring a true professional to help sort through all the details and give you the straight scoop. Then my dad fell and broke his arm on Thursday, Nov. 5th. I called Linda from the hospital and she met with us the next day and arranged for Bruce Meyer with Always Best Care to meet with us on Monday. By Wednesday, 6 days after the accident, we had in-home care for Dad and for Mom who has Alzheimer's. Linda helped us chose a Long Term Care facility that met both my dad's and mom's unique needs. It's a beautiful community and I am sure they will be happy. I value her counsel and highly recommend her.Gary Tompkins

My parents were set to move to one assisted living facility in Hendersonville NC from New Jersey when the facility backed out at the last minute due to my 95 year old father’s condition after we sent a deposit and ordered furniture and filled out all the paperwork. Linda Cale was fabulous and jumped into action from giving us recommendations for several other assisted living facilities and reaching out to them on our behalf. She was upfront with the facilities regarding my father’s condition and with her help we settled on Carolina Reserve where they are moving later this month in October. I don’t know where we would be without her help. I would recommend Linda to anyone needing assistance when it comes to assisted living for a parent. Thank you Linda.David Levy

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My family had a wonderful experience with Comfort Keepers when my mother, who was diagnosed with an aggressive form of brain cancer, required additional care. My husband and I lived with her and work from home, but were looking for some extra support during working hours. Enter Comfort Keepers. They were very professional, kind, and supportive. Our regular caregiver quickly became a member of our family and we were very thankful for her support in taking my mom to appointments, transfers, doing laundry, and handling meals. When we started hospice, I was thrilled to learn that Comfort Keepers worked closely with most hospice providers in the area. They worked together to provide support for my mother in her final days. After my mother’s passing, we received a beautiful card with personalized notes from their team. While we did not employ them for long, my family’s experience with Comfort Keepers was memorable in all the best ways. If you are a family in need of a professional, supportive caregiving network, look no further.Emma Imes

Comfort Keepers is by far the most professional and compassionate homecare company I have encountered (and I tried a few which pale in comparison until I finally landed on Comfort Keepers). We needed 24 hour care for my mom after she became severely debilitated from her cancer. Her caregivers were not only very professional and good at the technical aspects of the job (e.g helping her with transfers, tidying up her condo, preparing meals, etc), they were truly kind and warm people who connected with my mom and our family. Shortly before my mom passed and we transitioned her to hospice, so many of the caregivers reached out to me to see how she was doing and a few of them even visited her in her final days. I will forever be grateful for the care and compassion they provided my mother at such a dark time in our lives and if I ever need homecare services in the future I will 100% choose Comfort Keepers again!Alexandra Kao

I started working for Comfort Keepers November 2016 and I absolutely love it. They are very committed in keeping their clients interactive and happy. We focus on keeping our clients engaged physically, socially, mentally, and emotionally. They're also engaged in keeping their caregivers fully trained and equipped with everything they need out in the field. As a caregiver for Comfort Keepers we provide a loving safe environment for our clients and their families. I enjoy working for Comfort Keepers because they treat you like family. I would recommend Comfort Keepers to everyone!Amaris Littlejohn

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I am sure I'm not the only one who has had problems with this company! The approval process was easy but .. but after that it went downhill fast. Getting my in home care provider approved was an absolute nightmare 💯 .( I have switched company's now ) . We quickly found the staff who we needed to communicate with to be very rude and difficult to work with .. over 30 days ago we incountered a payroll problem after a ton of calls and messages we were informed it would be a another 30 days or so to fix it !!! Hello new york state labor board !!! I will never recommend this company to anyone!!!!!!Dwyane Engle

Freedom Care provides an opportunity for family to take care of their love ones without the worry of strangers coming into the home. They are kind and very helpful on getting you started with the care of your loved one. Customer service is always available and professional at all times. Would defiantly recommend working for this company, especially if you're not able to work outside because of the need to care for a family member. Also, the pay and the benefits are great. Thank you Freedom Care.April Green

My experience with Freedom care has been Good. My Patient isn't necessarily my relative but as a friend who knows her heath history, let's just say we mesh well. My Coordinator is Awesome and communicates well. Although it has been only been two months, I don't think I'd hve a problem with them in the future. Everything is common sense but I do know that Common Sense isn't common to some ppl. I hope to get the chance to work with other Patients in the upcoming months.veronica nagi

I am a FreedomCare Caregiver and it is a great service to work for. I am caring and assisting someone who chose me and I can see the joy in my patient's eyes that he trusts me to provide this much needed service. If you are thinking of doing this I highly recommend FreedomCare, who also provides excellent employment benefits. Thank you for this service and making caregivers and patients very happy.Severiano96S -

My experience with Freedom Care is awesome 👌. My caretaker is my daughter we have a great relationship ❤ Freedom Care not only help me it helps my daughter as well. Freedom Care is right up there with the wheel we need it to take us where we need to be. FreedonCare dose that for me,I feel happy that I chose them and you will tooLenora Fields

I have been working through Freedom Care for about 5 weeks now. Every representative I've spoken to has been amazingly helpful! Any questions I've had have been answered! I absolutely highly recommend Freedom Care to anybody who is looking forward to taking care of a friend or family member!Jade The Illest

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I needed some extra care for my mother while she was living in an Assisted Living Facility for a short period of time until we could get her transferred to a Nursing Home. I contacted Cornerstones for Caregiving and they met with both me and my mother and were able to start right away with the specifics we were requesting. All calls to Cornerstone were either answered immediately (most of the time) or returned quickly and Cameron was very responsive to make sure we had what we needed. Their caregivers were very kind, compassionate and delivered excellent care for my mother. I highly recommend them.Maureen Bailey-Nutting

I have been with Cornerstone Caregiving for about 8-9months and my experience working for this company has been nothing short of amazing. The management team is awesome, the time keeper does an excellent job making sure schedule get made and is paychecks are delivered on time. The management staff also will help their employees out in whatever way possible and appreciate the hard work their employees do for them. I truly haven't worked for a more grateful staff and treated respectful continuously. Thanks to everyone at Cornerstone Caregiving.Mark Sims

I can't say enough about Cornertone Caregiving! Cameron is a fantastic leader, and I believe that trickles down into her team. She always has a smile, always responds immediately, and always professional. For more than a year, her team has provided loving, reliable & consistent care for many families that I have recommended to Cornerstone's service and their feedback is always positive. The biggest positive is how grateful the families are during and after receiving service. I will definitely continue to recommend Cornerstone!Gina Turcotte

My mother has lived at the Cascades in an independent living villa for almost two years and she loves it! When we started to evaluate her options for continuing care retirement communities, we knew she would be quickly uninterested in the dated decor, boring bingo game nights and a tasteless cafeteria menu most places had to offer. From our first tour of the campus with Mary Elyse and Stephanie, we both realized the Cascades is a special place where residents and team members know one another by name and foster an upscale and friendly community environment. Since COVID-19 began, the team at Cascades has done an amazing job at timely communicating valuable information to residents and their families and instituting health safety protocols to protect staff visitors, and residents, all while continuing to provide dining services from a full restaurant menu, fun events, outdoor activities and cultural enrichment programs within the Cascades that conform to the new public safety guidelines. Mom and the other residents trust the guidance of Cory as executive director and have so much fun with the Ed the social director. Mom has made so many friends there, both residents and team members and I can relax knowing she is so well looked out for by everyone there! Scott from dining services is so friendly and helps her keep her pantry stocked with essentials from the Cascades Market so she can avoid unnecessary trips to the grocery store (even though Target is just right outside the back gate for easy access if she needed it!) Marian at the front desk is always smiling and helped Mom feel right at home when she moved in and continues to be a friend. Mackenzie in the dining room and Sharon in housekeeping are also two of Mom’s fave Cascades ladies and their help is always so appreciated! All in all, the Cascades is a fun place to visit and according to Mom a fun place to live. She likens it to living in a cruise ship with no shortage of things to do! On a serious note, they are taking care to institute mandated and recommended COVID-19 safety protocols and making sure residents and team members are protected while also socially engaged and they are balancing it all very well. Thanks to the Cascades team for taking such great care of my Mom!Stewart Thompson

After moving from my large family home to living in a condo for many years, I realized that I now needed a home that could give me assistance when needed, security and remove concern about their mother from my family. I wanted to live as independently as feasible in a comfortable, friendly environment with a variety of activities for entertainment and self-improvement. After a few visits to Cascades-Verdae Greenville, SC, I knew there was such a place. My lovely apartment immediately felt like home, especially with my own furnishings. From my windows, I look out on a park-like setting with big trees, flowers, shrubs, fountains, walking path and benches for resting and visiting. Residents quickly became my friends and shared seats at the table for delicious meals, movies, programs, excursions, wellness activities, special events celebrations, clubs of interest and much more. Believe me, it is all there for you to enjoy, ask for assistance and feel a sense of family. Staff members are caring, fulfill your needs, enjoy their profession and most of all, want residents to be well and happy. I became a resident of Cascades-Verdae in March 2022. My days have been filled with fun activities, warm companionship, comfort, security and my family is at liberty to take a vacation.Shirley Twiss

I have lived at the Cascades for almost two years now—-and it is a wonderful place to live!! I visited many retirement communities in several states before deciding to move here. The Cascades fit my needs more than any other!! (And, one of the most wonderful things that has happened to me here is that I met a most wonderful gentleman and we were married in July!!!!!) The members are all unique in their backgrounds and accomplishments which tends to lend itself to the atmosphere for which I was looking!! The staff is great-especially Jenny Joyce!! She is definitely one of the most competent, caring individuals that I have ever known and the Cascades management and residents are blessed to have her!! Cascades is truly lovely!! The grounds are impeccably kept, the villas are spacious and the cottages are large and beautiful. However, after 10 plus years, the carpet in all the villa public areas are in need of replacement—which I'm sure will be happening very soon since this is a premier community and I'm sure corporate would not want to lose that status!!JoAnn Bauer

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

We're now in our second year of happy partnership with Complete Home Care of America. We moved my elderly parents down to Greenville from NC back in September 2018 and had originally contracted with another local company for non-medical home care. Things went just fine for some time, but eventually they began to shy away from the increasing levels of things like memory care and bathing assistance that my parents needed. They actually suggested to me that mom and dad really "belonged" in a nursing home. Noooo! That was the very reason they were brought in to begin with- to help me keep my parents at home. For lack of a nicer way of putting it- they just called up and quit on us. Now what were we to do? Then we were blessed (by God, I believe) to discover Tom Haas and his team at Complete Home Care of America here in Greenville. It is my understanding that Tom's father actually started the business years ago in order to help keep his parents at home. So they get it! And these folks have since proven to be exactly who we needed. And it IS a partnership. In fact, we couldn't do this without them. They have been wonderful to work with and have helped me keep both my parents at home- healthy even through Covid-19 and away from nursing facilities. They employ friendly workers who are warm, conscientious and reliable- fine, dependable people you'll enjoy having in your home. Tom, along with his scheduling assistants Katie and Victoria can be relied upon to address any special requests or concerns I have in a very timely manner. I'd be delighted to recommend their services without reservation to anyone with similar needs. Phil StroudPhilip

We currently employ Complete Home Care of America to provide daily assistance for my 99 year old mom who lives with us. We moved Mom into our home in November from an independent living retirement center. She had become a fall risk, was sleeping most of the time and seemed to have lost interest in things she used to enjoy. Since bringing in our caregiver, we have seen incredible improvements in her cognitive skills, mobility and quality of life. With the individual attention and encouragement she is receiving from Carla Bowman , her caregiver, her overall health is much improved and she is doing things for herself that she was no longer able to do on her own. This morning she got up, dressed herself, put on some makeup and was sitting in her chair asking to go out for breakfast. Totally amazing from where she was 2 months ago. It is such a relief and a blessing not to have to worry about her when we leave home everyday for work because we know she is in great hands with Carla. Our experience has been just fantastic!Beth Smith

Complete Homecare of America Inc.has been a godsend in the care of my mother. Attentive, flexible and incredibly helpful and insightful during this transitional period while meeting the needs of my mother. High marks for communication and responsiveness. And person assigned has not only been helpful with her personal needs, but also with household chores and errands. It has been comforting to know that someone is there for my mother who lives an hour away from me. Well done CHAI!Doug Dolan

Since October of 2018, Elite Home Care has been providing me with caregivers to assist me with every aspect of my daily life, and I especially want to give a shout out to my sweet, precious girl Jennifer Bristow, who has been truly a Godsend to me. She has been my primary caregiver since this past February, and she has stepped in with such a joyous spirit and a deep dedication to her work that I cannot even imagine what I would do without her. Jennifer goes above and beyond the customary duties of an attendant every hour of every single day, and her reliability and her professionalism give both my husband and me a peace of mind and assuredness about my care, my well-being, and my overall safety and security. I thank God and Elite for pairing the two of us as they did, and I give credit to the Elite staff who understand my difficulties and work diligently to find me the right folks to assist me in my home. I would recommend their services to anyone!!Cheryl Overturf

My son attends the day program and we are so grateful for Elite and their employees. My son is able to socialize and enjoy planned activities in a group setting, such as bingo, karaoke, movies and arts and crafts. He is able to receive needed health services at the day center such as seeing a therapist. They even have a hairdresser come in on a regular basis and cut his hair. They offer me tespite from my caregiving duties while knowing that he is in a safe place.They provide transportation, snacks and meals. The employees truly care for him and he looks forward to going everyday.Mel Leavitt

My daughter has been taken care of by Rachel Adams with Elite Home Care since 2019. Rachel was also her caretaker through another agency before that since around 2014. She does a wonderful job! I highly recommend Elite as they call to check to make sure I am still satisfied with the level of care provided. They train their staff, so I am confident my daughters' needs will be met, regardless of the circumstance that occurs. Never have had any issues with this company and love that they do things to keep their incredible employees happy.Donna Satterfield

It’s been hard finding my mother the right fit, until now. I was able to meet with a supervisor, given a welcome package and more information than we could retain. The level of professionalism is unparalleled. Her medication is given to her on time, neatly categorized, all appointments are met and daily chores are always done. Not only is my mother’s caregiver kind, prompt and knowledgeable, she does it from her heart by going above and beyond. Glad I found this company.Cherry Sweat

I had called around to different businesses and they were the most knowledgeable with our unique circumstances. I already had an aide I wanted to use, and that was no problem either. Highly recommend as they are willing to work with your individual needs! No complaints at all!Nicole Mattice

I truly enjoyed my interview you'll feel like I'm going to enjoy working for you guys appreciate everything may God continue to bless you guys with many more people to come work for you or to become your client have a blessed dayBernadette Diop

**UPDATE** As anyone can see, they responded. To try to save face, they are trying to discredit my statement. They are trying to make readers believe I don’t work for the company and I’m lying. If this is your best resolution attempt at trying to make me look bad, you shouldn’t of responded. I can easily add my paystub showing my name & todays date. Caution folks, when you see a company that has their Public Relations Team doing damage control by being dishonest on reviews…..you be the judge. No company is perfect, but at least be honest. Your dishonest response is partially whats wrong with staff at this company. Like any employee, their will be issues with the company you’re employed with. To ignore our issues and try to discredit us publicly, by being dishonest, only fans the flames of our problems more. To some it up, your tactic failed and you need to be retrained. I’m a current employee and after a few months, I see the truth. I’m no longer happy. The coordinator is horrible. The sign in & out app is a joke. No one wants to respond, until you call in and make a complaint. (Which is pointless because no one calls) I’m an employee who can’t contact a supervisor or Human Resources. What kind of company does this? As an employee, I (as well as others) have the right to report issues to a higher department if we feel it’s not being taken care of by supervisors. This is truly unfair working conditions. It’s like we’re being silenced by being ignored. Please don’t respond to me or contact me. I will not answer until my issues are rectified. Nor will I change my review.Charles Green

I have been working as my moms Caregiver for 5 1/2 years . As we all know Caring for a loved one isn’t easy and it’s just like if you were caring for a stranger because when aging ,people change . Due to a lot of mental exhaustion and emotional exhaustion I decided to step away from caregiving for a while , but FREEDOM CARE is one of the best agencies I have ever worked for . I once had ASHLEY ROJAS AS A COORDINATOR AND NOW RECENTLY CECILIA JACO and I must say that these two coordinators are one of the best ones I have ever had . They are very sweet ladies ,when they speak to patients and caregivers they always talk with a calm pleasant voice . In the very beginning when I began caregiving in 2016 it was a little different but within these 5 years a lot has improved. I appreciate the gift boxes I receive and love that when I can’t be with the patient one day or time they are able to combine my hours with another day and shift and I don’t lose my pay . I like that if I can’t begin in the morning I can switch my hours to clock in a different time and still work my shift . FOR ANYONE OUT THERE WHO HAS A SICK LOVED ONE I MUST SAY FREEDOM CARE IS THE BEST CDPAP AGENCY . I have had great health benefits and They reimburse for gym Membership ,cell phone and even your child care expenses.All depending on the hours the patient receives you get great benefits . I can’t complain about my agency at all . FREEDOM CARE you guys are the best !!!Stephanie

I NEVER post bad reviews I feel every company or entrepreneur deserves room for mistakes so if I’m posting this is SERIOUS.. This company has absolutely TERRIBLE customer service from day one .Their care coordinators are disorganized to the highest degree,and it’s sad cause the concept of the company i feel is a good one ,but their personnel team has a huge flaws,and even if you get a competent kind employee to deal with you it’s 1 out of 10. Now to be fair they are really kind and informative when you do get them, but unfortunately that’s not the norm. I do not recommend this company my mother is the only reason I use it ,other than that there is no reason I will ever recommend this company. Care Coordinators do not call back and or stay employed there long enough to get back to you, and If you do get a call back or correspondence when they do they still don’t have any clear answers.For a company with so much potential to be ruined by a lack of quality care this is a sad travesty.One star is too much. Sincerely Toni MillerIyona M

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

I tryed to email you any it said that the email is undeliverable because this email address is restricted. So here is the email I sent. We told bayada today that we no longer need their services. The new office staff is rude. They never had anyone to fill in for our aide when she was out ( which was quite often 25% of the time to be correct) they text me at 9pm on more than one occasion to tell me they had to come the next day or my daughter would loose her services. Other than her awful attendance our aide was wonderful.But that is the ONLY good thing I can say about this company.Holly Deese

Best place for homecare in the upstate. I have personal experience with Bayada and another company in the area and Bayada provides the most reliable, compassionate care. Great communication and consideration for families. Being in healthcare myself, my standards are very high, I was so impressed by the care they provide that I wanted to become a part of the Bayada family and applied for a position. My interview process to job offer process to being in the field working was seamless. I love what Bayada does and now I love what I do! Easy 5 stars! Highly recommend!William Hathcock

I use to work for them a year back. Honestly overall i liked working for them, met some nice people and overall great clients. I loved what i did. The reason for the 3 stars is because management could have been better, certain situations that came up was handle poorly and made me feel different about the company.Jenna Miller