20 Best Cdpap Programs In Fresno, CA (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I wanted to take a minute to talk about my experience with Synergy home care. I was completely stressed as we were losing our boys nanny and I needed another one ASAP. Not only am I busy as I work around 60 hours a week, and because of this need a tremendous amount of help, but I am also very cautious with who I will trust with my children. I posted an add on next door and received a response from the owner of Synergy home care. After a phone conversation Dr. Ravi and his wife, they came over to discuss my needs and wants in a nanny. They listened attentively and promised they would find someone who would fit my family. They found the perfect nanny for my family!!! She fulfilled every criteria that I had and fit right in with the family. I have three very active boys and she is able to keep up with them, takes them out and has fun with them, is flexible with changes in their and my schedule, and goes over and beyond what I asked. I am able to go to work and feel at ease that my children are being taken care of and are having fun as well. If you have caretaker needs, please give Dr. Ravi a call, you will not regret it.laide jinadu

I have been working in and around the geriatric healthcare field for 10+ years now, and can honestly say, without bias, Synergy Home Care is the epitome of their name. This is the first company, and employer I've had the pleasure of working with, and for, who truly makes it feel like your are not only apart of a worthwhile team, but are also seen and treated as an asset. Client and caregiver matches are well thought out and planned, and if an issue should ever arise, Dr. Ravi and Dr. Navi are quick to respond and guide. I'm proud to say I work for Synergy. Even more proud to say I work for Dr. Ravi and Dr. Navi.! They are kind, helpful, understanding, efficient, and all around wonderful. Other companies/employers: take notes!!!!Breighanne Wong

I have been using a home health caregiver for months now for my father who has been ill. The team is amazing and always so flexible. Every time I’ve made a scheduling request or any request, I’ve received nothing but the best timely service and communication. The staff is experienced and great to work with. Without the Synergy staff, I don’t know where we would be as they have helped our family tremendously and this will be the only agency I’ve ever encountered that delivers quality service and staff. Thank you for the AMAZING Service you have given to my dad and my entire family. My dad has developed such a bond with his caregiver and I couldn’t ask for anything else!Neena Bawa Bhathal

Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love one's in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love one's. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Maker's understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldn't be happier. Thank You Burd Home Care for such outstanding support keep up the good work!Ebone Cleveland

Sean Costello has been infinitely patient kind and alert for the needs of my mother and helping me be able to use the technology well. My mother has not been stressed or scared to have any dealings with him as well which is huge! She suffers from anxiety and thus nerves make comfort drop when she handles day today things. Sean has made it very easy for her which I truly appreciate. Nice job Sean we look forward to helped by you in the future. My mom and I are both Bible readers and teachers and you've done what people call the Golden rule Matthew chapter 7 verse 12 says do onto others what you would like others to do to you. Jesus Christ said that; You yourself are doing it. All the best take careTrevor Johnson

We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.Bill & Frances Furioso

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

David was a tremendous help when I needed to explore options for care for my elderly mother. Following our conversation to assess the type of care we needed, David quickly responded with contact information of possible placements so I could begin making site visits. David was always responsive to my texts or phone calls. He was encouraging, compassionate, and insightful as I worked through the process to find the right placement for my mom. Even post-placement, I know David will be available if I need his input or perspective.Sue Garabedian

We worked with David Reed to find a “place for mom” after her discharge from a skilled nursing facility. David was knowledgeable and put us at ease immediately. He arranged for visits the next day. After the visits we made a decision and are moving in tomorrow, 7/28/22. This whole experience was so overwhelming for my daughter and myself, and David was so compassionate and understanding. Without his assistance, I would be a basket case and my daughter would have been in constant tears. Thank you, thank you, thank you.Tom Schindler

This is such a fabulous service. It’s actually a service you really don’t think about….until that moment of panic, because you have to now find a caring, loving home for your loved one. Our mom needed 24 hour care, immediately. David directed me to the exact person that could help our family. And over the weekend! I will be referring anyone that needs help finding a home for their loved one, to Assured Senior Living Solutions. Thank you! We’re so grateful.Lori West

Visiting Angels of Fresno were literally just that, Angels. They were caregivers for my father for several months before he moved into hospice, and they were truly a godsend. Knowing they were there gave me such peace of mind, and I knew that we could count on them to provide gentle, respectful care for him when he needed it. They were courteous, professional, and kind. They were flexible in their schedule as our needs changed, they were responsive and thoughtful, and they made the process very easy in a very difficult time. I was very impressed by the owner Debbie Singh, who is deeply caring, thoughtful, and respectful. I also appreciated their administrative staff's responsiveness and professionalism, and the caregivers themselves were truly phenomenal. Thank you for your help, Visiting Angels, I will always be grateful.Jefferson Buller

I have used the Visiting Angels for a few months and I have been very happy with their service and the caring people they have sent to assist my mother. I live a distance away and they take my mother to hair appointments every 2 weeks. I really feel I can trust them to do a good job with helping her in any instance. I appreciate so much that they have a 2 hour minimum which makes it cost effective for us. My mother has spoken very highly of the caregivers that are sent. This has given her independence and a feeling of having her own friends and life. Thank youLynda ridgel-gillette

I would highly recommend The Visiting Angels to any family that is in need of excellent care for any elderly family member. The ladies that cared for my mother were kind, caring, and compassionate. They were always on time and did things without being told. During these COVID times I never once worried about my mother’s safety. They always had masks on and always had my mother’s safety as their number one concern. They truly were my mother’s angels.Janice Sampson

The Fresno office staff knew my mom by name, knew her preferences and her "favorite" staff. They did amazing accommodating those needs and getting staff set up in a very short time frame. They were communicative with any known staffing issues – for example one night the overnight assistant was afraid she would be late – so she called in to advise, the office staff then called me at 6pm to notify me of a potential late arrival – and continued to update me throughout the evening. I, along with my siblings, are several hours away from my mom (and because we were raised right, also have demanding careers) – it is very comforting to know Home Instead is there for us and our mom to care for her when we cannot.Michele McNellis

Home Instead Fresno is a fantastic example of being a successful business that cares for our community. I participated in their "Be a Santa to a Senior" gift drive in December 2013, and the dedication, execution and appreciation of the Home Instead team was exceptional. Their team went above and beyond to give every senior in care an experience. I imagine nothing less than great hospitality to the families they work with and would highly recommend their services. Every interaction I've had with Home Instead, whether in person or via social media/web platforms, has been memorable. They make you feel like you're at home – and with family!Justin Kamimoto

Each and EVERY care person is wonderful! I am so very thankful for them. Each and every day my mom has said that she has had a spectacular day. Knowing they are there to care for her needs while I am at work puts my heart at ease. I truly could not have done it without HOME INSTEAD.Charlotte Rose

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Went for a tour. Didn't get it. They spent most of the time trying to get me to join their program. Day care program for adults but mainly for people who have mental or physical impairments. It's great as it keeps a person active who are inactive. You have your transportation drop you off, you keep busy until 12pm.Deborah Pombo

This is a first rate organization. The old Security Bank building is beautiful. Hrak cares about his people. Renee the Activities director keeps things going. I would recommend them highlyDavid Bowers

I just want to say. Everyone is so very helpful. And they make you feel like your worth something. And I love the whole team. Thank uCheryl Scott

My LO just started and she loves it. The teacher there are 1:8 one teacher to 8 kids and I love that. My lo always talk about her experiences after school when she comes home. The staff there always update me about my lo behavior, achievements and what needs to be work on. I couldn't ask for a better place for my LO to go to school.mxnxu

This is an amazing campus for kids 🙂 The staff is beyond nice and accommodating. I really enjoy the structure and the segway they do between different lessons. Great activities ☺️Felipe

Yes this is my son school great school but i believe some teachers dony like me some dont speak at all when i walk in classroom to get my son.Dedra Skinner

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

So for starters my step-son who is now 3 and diagnosed with autism has been with maxim for over a year. At first maxim seemed to be great, the Technician assigned to our son seemed to be doing an amazing job because me and my fiancé noticed a change in our sons behavior. That all went downhill fast. So just some backstory, A shadow shift was sent out to our home a week ago. This lady was ridiculous, she wanted to literally co-parent. Telling me and my fiancé how we should be parenting our kids. We did an outing to the park for my sons session, and that shadow technician was literally yelling and trying to parent another persons child. After that, and much more said by this woman my fiancé and I have had enough and filed a complaint saying we don’t want her coming back out to our house. Fast forward to the next day after filing that complaint, our house is deemed unsafe and messy. We were told that our BT Deidre Cardenas had filed a complaint against us stating that there were “maggots falling on her”. Deidre is literally afraid of flies. She would have made a big fuss right than and there about this if that was a true statement. It’s retaliation against me and my fiancé by the Shadow Technician. Also , our Sons Assigned BT Deidre was amazing in the beginning. She seemed to care a lot for our son and did her best everyday to help him. However, the past few months me and my fiancé have noticed a decline in attitude and professionalism. Deidre gained comfortability with us because she noticed we were not strict on her like others would have been. She began showing up 10-30 minutes late, began barely wanting to engage in actual activities to stimulate our sons mind to challenge him. And eventually our son started to revert back to certain things we had thought were gone. She began seeing our son as a paycheck and didn’t see him like she use to. She use to love coming and working with him, but the past few months she’s had attitude and disgust on her face. We also have a daughter who is the same age as our son, that Deidre completely had disgust with. She gave our daughter a nasty attitude on countless occasions. We kept our mouths closed because our son loved this woman, we thought that breaking them apart would hurt our son more in the long run, but boy were we wrong. Cutting off Deidre as our sons BT honestly should have been done months ago. Would not recommend Deidre Cardenas to anyone as a Behavioral technician for their child. She will gain comfortability and slack off taking the minimal amount of notes for her job, and your child will not improve. After telling management this they seemed to not care too much. They specifically said “your words won’t go un-noted ”. But they are , the Mid levels that came out to “inspect my progressively dirty house” had looks on their faces like “I don’t care what you say, only what my technician had to say”. Very Very! Unprofessional technicians along with management. I use to recommend maxim to everyone I’ve found out had a child with autism. Never again! DO NOT BRING YOUR CHILD HERE! Very unprofessional!!!Aaron Andrade (Cozycuhhz)

I have just completed the Novice Nurse Home Health Training program that is one year long with Maxim Healthcare through the Fresno office. I made the switch because skilled nursing was not my niche. I was welcomed with open arms by Giovanni the recruiter and interviewed by him and others. I was supported all the way through the hiring and training process. I feel HEAVILY supported by every single staff member. I absolutely love my client and the family that I was paired with! I have been trained on so many new medical techniques and devices that I had either never been exposed to, or never heard of through my one year training and gained confidence in my skills throughout my time with Maxim. The support from my supervising RN is AMAZING!!! I know that I am working to protect both our licenses and she gives the best advice for how things should be completed when I am in unfamiliar territory. I appreciate the approach RN Eddings always takes with correction, it is always done kindly with a teaching heart. My initial plan was to obtain my one year in nursing and leave the company for the Prison Healthcare industry, I do not know how I will ever leave! I feel more supported and cared for than with any other company I have every worked for! When an employee is truly happy it makes you LOVE your job and want to do better and work harder and provide better care for our client!Sharon Dudley

After much thought to making this review. I had to write this to warn other parents before starting services with maxim. I have been with them for over a year now for ABA for my child with no change in her behavior. We have gone through 2 BCBA'S since the start which sadly they both seemed to care about my child more then management or the company. They never were consistent with saying they would add things to her daily schedule and then it taking weeks if not months to change her program they also gave no guidance to the BCBA'S. I requested a meeting with the higher ups and was promised monthly meeting but every month only 1 would show or nobody. My recent BCBA went on Maternity leave they had no replacement ready knowing she was almost due and now my daughter has had a lapse in services since beginning of May and I have not heard from anyone since the end of May sadly. I urge any parent to consider their lack of communication and lack of caring before scheduling with this company. I had days they would not even call me to inform me someone would not show up for the services and even after constant calling I have still yet to see change from this company.Leanne Trevino