20 Best Cdpap Programs In El Paso, TX (2022 Updated)

I am not sure where to even start except that the folks at Amada took what seemed to be an impossible situation and turned it into one of the best scenarios. I am now able to sit with my parents and not stress over their care, their house, their laundry, their groceries, etc. When I first called Amada, I was very frazzled and wasn't even sure what I was looking for but I spoke to Deborah and she helped me to see the big picture and to see our best option would be to put a caregiver into my parents home for 4 days a week and for the weekends that I would be out of town. It has been wonderful and my parents LOVE their caregiver, Maria, and they actually look forward to her cooking! I am now able to breathe and focus on just spending time with them during our visits! Thank you Amada! Thank you!!!Deborah Campbell

Miss A was the caretaker for my husband during his illness at home. She was kind and sweet to him and our family. We consider her an "angel" because her quiet presence was what we needed at a sad time. My husband departed this earth at home and Miss A was a calming presence at his bedside through the night. She was dignified and so understanding of our grief and sadness. Also, the professionalism of this organization is impressive. I would highly recommend their services. Debra is an exceptional person, ever willing to solve any problems and was able to accommodate our special requests. Thank you 🙏Mrs. Miller

My mom kept telling us that she did not need help. After a fall, I realized that she just didn't want to burden us and she really did need help to stay at home. I interviewed a few companies before finally speaking with Deborah at Amada. She immediately put me at ease and had the nicest lady with my mom the very next day. She has been there now for 3 months and my mother is a new person! She sounds happy and full of life again. Thank you Amada!!Alligo

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I would highly recommend Caring Senior Service of San Antonio. I recently moved to SA with my 87 year old father-in-law. I met with the staff at CSS of SA before the move and immediately, I was impressed by the thoroughness of their approach to my father-in-law and my needs. The aides selected for us are amazing. They are professional, punctual and knowledgeable, but also caring and affectionate. When I had to make several trips pertaining to my move, I was nervous about leaving my father-in-law with people I didn’t know very well. However, the staff updated me regularly and did all they could to assure me of the great care he was receiving. I have also received excellent follow-up from management. In short, my experience has only been wonderful.MC Camps

I absolutely loved working with this company. I wish my health didnt take a plunge because now I can no longer work. How ever I really enjoyed being and working with the clients and I genuinely care for the supervisors. They acknowledge you and your hard work doesn't go unnoticed. I recommend anyone to work for this company. Thank you Rhonda and Brian for being so amazing to me and understamding of my helth problems, it truly means a lot to me.Jassiebae Lashawn

Caring Senior Services provide excellent service in every aspect. They were quick to respond to our questions , explained processes very thoroughly , and most importantly they provided really great and dependable providers for us. The administrative staff was also very compassionate and professional with our needs. I recommend this agency Very highly.Leticia Bresnahan

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

My wife has been receiving services from this company since she gave birth to my daughter. I found out today that one of her providers (Erika) quit just because my wife asked why the stove wasn’t working when it was working before she (provider) got there. Apparently she got offended that my wife asked her, when all she was trying to figure out how to fix it. This same provider once back talked to my wife, when she had asked her to do something when she was done, by saying “I can’t do two things at one time”. This I was present for myself, I didn’t say anything because she’s a woman and I didn’t want to intervene with her services. Keep in mind this lady has been coughing inside the house with my small kids around and still has the audacity to go to work and be snappy. Last, I just got a call from my wife which is why I decided to post this review, asking me if I can find her help around the house since they’re only giving her half of the hours she’s entitled to, because my wife asked one provider and her supervisor not to return to her home for making false allegations. Thank goodness we have cameras in every room of the house to prove them wrong. In closing, if this is how they treat a middle aged mother of 3, then you can imagine how your elderly family members will be treated. I strongly discourage using this company. The worst in every way.Adrian n Wendy Valenzuela

I love working here! The boss and supervisor are constantly checking up on both caregivers and family to make sure we have the equipment and support we need. They truly stand by their name. If your looking for a care agency for your loved ones. Look no further because I truly enjoy working for them and I know they hire caregivers who love their job. Patients are our number one concern and the care we provide should be the best. I have learned so much working for ABC Senior Services and I’m grateful for their support.Nicole Babenco

Always Best Care Senior Services has an extremely knowledgeable and caring team. The level of attention to detail is extraordinary. The services they offer not only to seniors but to our community is unmatched. If you are searching for someone that can get the job done effectively, look no further. I highly recommend doing business with them.Luis Hernandez

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Get a call from Mrs. Gutierrez this morning. I can not believe the way she talked to me. As a parent, in no way shape form or fashion would I ever bring my child to a facility or let someone from this place come to my home who is this rude and talks to parents like they are idiots. “I left you a voicemail, we’re you just not worried about calling me back or don’t care about your kids care?” I will be making a complaint with tricare today. Can’t imagine what people are feeling having to deal with this lady. How could someone even talk to patients parents like this. Recommend looking somewhere else for anyone looking for therapy for their children.Taylor Greene

(Translated by Google) I just love the service that this company offers for children with language disabilities! They attended my child in home visits and community events and my son achieved a lot in a year, I am very grateful! Thank you therapist Gisel & lily!! (Original) Simplemente me encanto el servicio que ofrece esta compañía para niños con incapacidad de lenguaje! Atendieron a mi niño en visitas en casa y eventos en la comunidad y mi hijo en un año logró muchísimo, estoy muy agradecida!! Gracias terapeuta Gisel & lily!!Leticia Janeth Vargas

My now 10 year old sons with ASD participated in their ABA program when they were 4 years old. The program was about a year long but our entire family learned a lifetime worth of knowledge. Paso Del Norte was pivotal in giving me the tools to ensure my kids meet their full potential in all that they do . Thank you PDN!!!EJ Salas

I can’t thank this daycare staff enough!!!! I absolutely love, appreciate them and recommend them112%!!! My daughter has been with this daycare since she was 2 years now she will be 5 in 4 months. With the previous daycare she attended, she would always cry and wrap herself on my legs and wouldn’t let me go. I always left heart broken to work because I dirent know why she did not want to stay. I took her out and brought her to all my children Daycare ❤️.. I feel so emotional writing this review because they have been nothing but wonderful, caring, loving and understanding. They go above and beyond for the children’s care. I feel so at ease leaving my baby in their care. As soon as I took her I saw the immediate change in her behavior. She was more loving and happy. She gets excited every time she sees the building. Since the second week I moved her there she did not cry for me to take her or wrapped herself on my legs. She is so happy there and seeing all the things they do for the children brings so much joy to my heart. I will forever be great full to all the staff. ❤️❤️❤️❤️❤️Thank you for all that you do and for taking amazing care of my little princess❤️❤️❤️❤️Elizabeth Diaz

My wife and I visited different daycares across the Far East Side of El Paso and came across this gem. The staff and facilities were impressive on surprise visit. We have not been disappointed with their care for our child. Here are some reasons why you may hate leaving your child there: (1) If you do not celebrate holidays, you may hate the fact that the staff dress up, take pictures of your children, and give candy for the parents. (2) In the 18 months and younger section, the caretakers must wear disposable shoe covers over their kicks. (3) When our child was sick at home, the caregivers randomly called and bugged us. (4) They take pictures of your kids after consent. (5) They have an outdoor play area and many toys inside. (6) They teach the older kids Spanish and how to do some simple dances. (7) They gave our child a going-away gift. What is this place? A daycare? An extended family? In conclusion, if we return to EP, we would love to enroll our son with this daycare as the ladies loved our child and we enjoyed their company.Noel Blanco

This day care has been such a blessing! I am so satisfied with the care they have given my daughter. They truly care about each and every child and the teachers sure love what they do. Every time I pick up my daughter she has a big smile on her face and loves telling me about her day and all the things she learn. They teach them sooooooo much and do so many activities with them!! Communication with teachers is always excellent. You do not need to bring breakfast, snack or lunch because they offer it with the tuition!!! It is so wonderful and I am so happy I found this day care. Definetly recommend this place 10/10!!Carol Ram

As a DON for a home health Agency we must have coordination care for our patient's. Caring Senior staff goes above and beyond to assist the nursing staff and are our eyes in the patient home. I found the staff to be well trained and willing to assist the nursing staff, open to taking direction for the benefit of patient care. Our Agency is appreciative of the excellent care they provided for our patient. Will continue to have them assist us with our patients.Veronica De La Torre

Caring Senior Service (CSS) staff knows no boundaries when it comes to taking care of their patients. Management are extremely professional, and proficient at making sure your loved ones needs are obtained. CSS quickly resolved all issues once they arise, and treat your family as if it’s their own. Caring Senior Service is the epitome and are true stewards of the health care profession.Camaron Hall

I worked for this wonderful company. They take care of both employee and clients. They work around the clock to try and meet everyone's needs while still being professional in doing so. I loved being a caretaker and took pride in my work. They were always communicating, attentive and flexible in understanding things happen to caretakers as well.Jessica Mendoza

Overall, the training to take care of clients was solid. The office staff was always well organized with scheduling and answering my calls/emails in a timely manner. This office is always looking to hire caregivers. You don't have to have a medical background in order to be hired here. The office will train you. You'll need to have a clean background to work here. The job is ideal for someone who's looking for a part-time job and/or a second job. The office is pretty flexible with your schedule. They are open 24/7. Over a two-year period, I met lots of great people here. Consider Home Instead as a provider for your elderly loved ones…or a second job. Every client is different but Home Instead is accommodating. They offer various types of care depending on client needs.L Amaya

I would not recommend working for this company. They not only pocket more than their caregivers. They fired me because I could not work due to a domestic violence situation. Following that I had a call out weeks later due to Covid-19 and they decided I wasn’t a good fit. Not because of my work ethic but because life happened. As hard as life already is they let me go over situations that are 100% documented and out of my own personal control. If I could give 0 stars I would have. I forgot to mention the owner text me to fire me. Didn’t even have the decency to call me in and discuss what was going on or ask for proof of what happened during the call outs.Taniya Williams

I'd give fewer stars if I could. I could not wait to post this, but had to wait until after my dear mom had passed out of fear of reprisal. Reading some of the good reviews here baffles me, yet I remain happy for those individuals in their trying, emotional times. I suppose it is hit and miss as I have had a few really good girls, but the vast majority are grossly under trained. When complaint made to the owner, he relies on the word of employees with regard to care provided despite evidence to the contrary. If you want them to buy you groceries, they might be fine, but for any sort of patient comfort or true caring this company is a joke.orionMX

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

I work with a group of folks who do CDPAP work. I have dealt with several folks at this company and everyone has been incredibly helpful, professional, and responsive. I work most often with a gentleman named Rocky and I have never, in my professional career, worked with someone as responsive as he. I am so very impressed with his response time to any questions I may have and if for some reason he doesn't have the answer he will quickly find it. Out of all the agencies I've dealt with for home health and CDPAP, I would wholeheartedly recommend working with Maxim. They are amazing to deal with! Thank you all and especially thank you to Rocky!!!Patricia Humm

I am currently working for Maxim healthcare and I also have many years ago. The reason I returned is due to the wonderful opportunities and great pay they offer. I love trying various positions in the nursing field and the staff is always eager to assist me with any concerns or questions I may have. I have worked with Jillian and Joe and have nothing but great things to say about both of them. I strongly encourage any nurse looking for a great healthcare agency to try Maxim. They also offer travel positions as well that I am hoping to try in the future.margaret bruso

I am currently involved in CDPAP for a family member, and chose Maxim to manage the hours/payroll. It's been about a year and a half, and I am very happy with them. They have been so helpful with returning phone calls, emails, and answering questions immediately. I especially want to thank Rocky for all his help. Since this was a whole new experience for me, you have helped make the process easier, and I am very grateful for that. I very highly recommend Maxim Healthcare.Jennifer Fraterrigo

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

They are completely unwilling to meet our needs or our kids needs. What good is health insurance you have to have by law but can't use? I hope that the administrators come back as kids forced to use their own broken system that they created for their own profit and not to help individual kids with their own spacific needs. I hope they all take those nasty aborted fetus and heavy metal filled vaccines that they try to trick parents into giving their kids. Their mortality rates speak for themselves and those at the top of this institution are unfathomably evil.nora angus

Your review has been updated thank you for trying to resolve our issue amicably and in a timely manor. We apologize for any negative impact your business may have incurred, however our phone number is still listed in your perinatal newborn section, please remove it. Thank you for stoping the constant calls.David David

They're lazy people for sure…. had multiple issues already 🤣 and it's annoying… my babie's insurance had another doctor we dint even chose…we called..they sound so unmotivated, not helpful..at least they say have a beautiful day. Thanks 😒Adrian Gonzalez

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee