20 Best Cdpap Programs In Concord, CA (2022 Updated)

The staff and the services that assist the community in caring for the senior community, special needs community, and anyone requiring help to maintain quality life with dignity and remain in their own environment is Hillendale Home Care! The owner Bridget Waller is a Registered Nurse, she makes certain all her employees are fully trained, and receive extensive background checks. Bridgets team of professionals ensure you or your loved one is matched with a caregiver who is professional, trustworthy, and enjoys helping to meet the needs a client requires to maintain their way of life. I had the distinct honor to work under the guidance of Bridget as the Client Liason in the process not only did the families and clients express their joy and satisfaction, the caregivers spoke of the employer/employee relationship being a positive environment to work in daily. On the rare occasion a complaint happened it was immediatley investigated and resolved. Bridget receives continous updates on all areas of the business, and is supported by her staff in the day to day operations of the business keeping the needs met that clients have the peace of mind that they require to function in their daily life. In other words "Hillendale Home Care is simply the best"! Respectfully Shelia E.WardShelia Ward

I attended (and very much enjoyed) Hillendale’s CNA school in September of 2021. Since then, I have been working as a caregiver with Hillendale Home Care. Although certification is not required to work as a caregiver, because hillendale will provide training upon hiring! But to gain confidence in my senior-care abilities, I thought becoming certified would be best for me. This agency is owned and operated by nurses, and the most caring staff! I am currently taking courses toward becoming a nurse myself, and hillendale has been so supportive and accommodating to my class schedule and has made it possible for me to work full time, and yet still have time to study and have a life! Most of my clients have been absolutely lovely, and all clients are interviewed by hillendale before caregivers are sent to their home, which has made working with new clients more comfortable for me. But, if you ever are uncomfortable with an assigned shift, you can ALWAYS reach out to hillendale and they will either help you with the issue or switch you to someone else! The ladies that work for hillendale really do care so much about not only the clients, but also the whole team! I definitely would recommend working for hillendale home care.Julianne Tavares

I can’t say enough about the amazing Hillendale staff ! My brother Brian Cooley had a major stroke back in 2017… he was only 52 at the time . His whole life changed dramatically that day. It takes a very special kind of person to come out mobily every day and offer a smile and a shower a fresh set of clothes. My brother is a very social kind person and the stroke has limited his ability to get out . He so enjoys and appreciates all that Hillendale does for him, we all do. The staff are kind, patient, thorough, safe, caring , professional, trustworthy, consistent, always on time full of heart kind of People and we are forever grateful for their service to those in need . Thank you ! Sincerely, Cristin Schumpcristin Schump

I want to start by saying how distraught I am. I can't believe I am typing something in this manner. I reached out to the Pleasant Hill office to inquire about 24 hour care for my elderly parents. Not only was I met with a lack of compassion but an employee by the name of Caitlin gave me the worst service I ever experienced in my life. I asked basic questions and she was very short and cold. I felt as if she was bothered that I even called. I was left confused because I thought that Comfort Keepers provided care. She did not make my day better, she made it worse. I would never leave my parents under the care of this company. It's a disgrace and who knows how my parents would have been treated if the other employees are anything like her. I will be reaching out to every regional and corporate office that I can find to tell my story.This should never happen to anyone else. Please avoid this place at all costs.Samareua Pope

I have known the owners of Comfort Keepers for a while and it is my confidence in them and how they approach their business that has led me to recommend their agency to friends when a need arose. Every single time the feedback I got was “Wow! I didn’t know a caregiver could be so warm and caring and good.” But that’s because they would never hire a caregiver that they would not have sent in to their own Grandmother. Recently they enhanced their business with a technology that allows the caregivers to post messages online so that the family could get even more direct feedback from the caregiver about what was going on with their loved one. Families love it, caregivers love being able to communicate, and to being heard, and the owners are able to oversee the relationships in a way that is leading the industry. If you are looking for exceptional care, Comfort Keepers is the place to call.Judith Abrams

I have been a Home Care Aid with Comfort Keepers for almost 9 years. Comfort Keepers was the first agency with which I applied upon deciding I wanted to spend the rest of my working years assisting seniors in their golden years. I am very pleased by the way that the agency is run with respect and professionalism. I feel that the administrative staff is very hands on and, very caring of not only the clients and their families, but the staff of Home Care Aids as well. We all receive excellent and up to date training and resources that help us to better serve our clients. I recommend Comfort Keepers to anyone that is looking for well trained, caring, and courteous staff of people to care for your loved ones.Barbara Brooks

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

My 90-year old mother was suddenly stricken with terminal cancer in July 2015.  The medical staff at Kaiser Hospital told us that the only option for my Mom was hospice care at home, which is where my Mom wished to die.  They recommended several home care agencies, of which Angelo Oliva of Amada Senior Care impressed us most with his sincere concern for my Mom's and family's well-being and his knowledge of hospice care requirements and insurance reimbursement. During the next 24 months until my Mom died in August 2017, Angelo and his staff supplied excellent caregivers who provided competent and compassionate care in three 8-hour shifts, 24 hours a day.  My Mom was born in Poland, and most of the Amada Caregivers assigned by Angelo were Polish speaking caregivers.   Although my Mom was fluent in English, it was a great comfort to my Mom to be able to converse with her caregivers in her native language especially when her dementia increasingly became worse. There was only one instance in which we felt the need for a replacement caregiver, and Angelo was prompt in finding one.  Each of the caregivers was kind and attentive to my Mom's needs and helped alleviate much of the stress and worry on the part of the family members.  Angelo or the on-call staff were always available by phone to address any concerns or questions we might have. Amada Senior Care Caregivers' service is reasonably-priced per hour for the quality of staff they provide, but be aware that 24-hour care will be very expensive when you total the monthly bill.  This experience taught us the importance of having comprehensive long-term/catastrophic health insurance and/or sufficient personal financial resources to pay for an indefinite period of home care.  As the saying goes, you do get what you pay for. At my Mom's funeral, I had wished that each of the Amada Caregivers who had so faithfully and professionally attended to my Mom could have been present to hear the praises and appreciation from myself and our family members for their professional and caring service to my Mom in her final months.  Unfortunately, they were already assigned to care for other aging and sick clients, and understandably could not attend the service.  However, Angelo and his spouse graciously attended the services. A class act of compassionate and caring people. I hope that this glowing review will stand as a testimony to their superb work and our family's heartfelt appreciation.  I give Amada Caregivers my highest, unconditional recommendation should you or your loved ones ever need the expert and personal services they provide.impact Dance zone

Amada Senior Care East Bay/Davis is a WONDERFUL company to work for. The management is communicative and supportive! Competitive pay with a goal of matching qualified caregivers with the needs of the client. One of my favorite aspects about Amada is the effort they make to ensure success for the caregiver AND the client by having a meet and greet before assigning shifts. This ensures an understanding of what is expected during the shift and allows the caregiver to determine if it will be a good fit for the caregiver AS WELL as the client! This is a big deal! Other companies are happy to throw a "warm body" at the client (even if the caregiver is unqualified!) which inevitably leads to a dissatisfied client. Amada doesn't do that. They are a respectful and professional company that values their clients and their staff.Lynnette Lethbridge

I am an employee for Amada and it is one of the very best companies I’ve worked for! I haven’t ever heard of any clients complain about Angelo or their caregivers. I absolutely love my job! Angelo is an awesome boss! He’s very down to earth and will do almost anything to makes his care staff and clients happy. My other co-workers agree. Any negative reviews I see are obviously disgruntled employees. I will defiantly refer my friends and family to Amada for their senior care needs!Tammy Lynn

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

Super Kidz Club.. where do I start? My son and I have been at Super Kids Club for a year in August and it has been life changing for us. The teachers and the kids work together daily on building up the skills they have and the skills they need to be successful in the School environment, home environment, and later on for the world. Super Kids Club has so much love to give and they have so much fun while doing it. I was very worried when I first put him in that he was behind academically and social skills wise and I was correct. But over the course of this last year he's learned more manners then he did with me alone, learn to count up to a hundred and has acquired a Fascination for numbers and learning that he didn't have before. I don't say this to flatter them even though they know I love them to pieces. Our extended family noticed during the holidays a real Improvement in how he had been interacting with his cousins and helping to clean up after a day of playing. I can't say how many ways this place has help me out but I'm beyond grateful I found them 💙Katie Read

I started taking my son to Super Kidz Club for their afterschool program in Kindergarten, and he goes to their summer program as well. My daughter is starting kindergarten this fall, and she's already so excited to be joining too! What I absolutely love about Nicole, Rika, and the rest of the staff, is that they CARE so much. Over the last few years, they've become like a part of our family, and they've supported us through a rough divorce and some medical issues. They truly care about the kids, and they know that every child's and family's situation is unique, and they work with you as much as possible. When my kids are spending so much time with someone else, it's comforting to know that they are with people who treat them like family. As my son is getting older, he spending time with kids of all ages. He's become close to other kids in the program, and it's really helped him socialize at elementary school with new people. Nicole also offers school pickup, which has been an absolute help for us.Caroline Oliva

Going back to work after having a baby is a hard situation and finding a place where you feel comfortable leaving your little baby is even harder! Ms. Nicole and her team at Super Kidz Club, made my transition back into the workforce as easy as it could have been. Every day my baby was smiling when I dropped her off and smiling when I picked her up. Knowing your child is in a loving, nurturing environment when you can’t be with them, puts your mind and heart at ease. My daily interactions with Ms. Nicole, Mrs. Recka, Mrs. Veronica and Ms. Dina made me feel like they had been friends of mine for years – so friendly, personable, and passionate for the kids they interact with! You cannot ask for anything more when it comes to your kids! Super Kidz Club’s infant area is clean, full of toys to develop their growth, and the daily log which I received, let me know info on her feedings, diaper changes, naps, and activities. I highly recommend Super Kidz Club – Ms. Nicole and her team are TOP NOTCH!Keri Hallin

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee

This organization is very passionate about finding care for loved ones. There is always someone available live to assist with any short-notice or emergency needs which is one of the reasons they set themselves apart. Their caregivers go through an extensive interview process including Nationwide criminal background checks. I would highly recommend this agency to any family member or friend.Danielle Smith (Danielle)

24Hr HomeCare is always there when needed and available around the clock. 24Hr HomeCare truly helped my family during our time of need. The caregivers they sent were top notch! I would recommend 24Hr HomeCare to anyone looking for help for their loved ones- they really set their standards above the bar. Thank you for all of your help!Angela Disney

Breonny was so kind and patient caring for my 80 year old mother. However they should change their name since they don’t answer phones or respond timely. Seems like they don’t have a good call center so you leave messages and emails and hope someone responds.R DB

I really enjoyed working with Joseph. He was very knowledgeable and patient-focused. He listened to what our needs are and with that information formulated the best plan that would benefit my father. He explained this step by step and won’t move on until it was clear that I was retaining the information correctly. When following up I felt that his caring demeanor made it very easy to reach out with any future inquiries at any time. His customer service was flawless.Blanca Dinguis

Joe is a compassionate and thorough professional. His customer support and follow up is outstanding. He truly cares about his clients and advises the proper steps and actions necessary to get the issues resolved. It is so wonderful to find such a supportive representative. He is one in a million!Vicki Hidalgo

I had questions regarding my Fathers options regarding the CDPAP service, I was assisted by Rauel. They were really helpful and helped answer questions, and even went beyond as to contact my fathers clinic and giving me options that would benefit him in his care. I recommend this exceptional agency.Tiana Diaz

For a better life I highly recommend New Start Recovery Solutions. The owner David Burke is a fantastic human being. When it comes to helping you with your addiction recovery he’s second to none. He listens, he understands, he has empathy, but most of all he cares about you and your problems. He won’t force or suggest anything that he doesn't believe in himself. He talks to you with great understanding and interest in your personal hardships. One of the main qualities he has is that he’s definitely not overbearing or unsympathetic to your needs. He listens intently to everything that you say and never suggests things that you don’t feel are right for you. Just talking to him for a few minutes on the phone will make you feel great. I will continue to have David Burke in my life and listen to what he has to say.Tommy Conner

Over the last 16 years, I’ve been to multiple treatment centers both as a client and as a supportive family member. Rarely have I experienced a symbiosis of care, quality of facilities, and professionalism like my little brother was provided at New Start. From our initial phone conversations, to intake, and now his continued care – the journey has gone as smoothly as humanly possible. There are always surprises along the way and a program’s ability to morph in stride is critical. New Start rolled with the punches and included our family as well as his therapist at home. This is one of the best programs around. Period.Todd Stilwell

The staff here is on call at all hours, and is truly remarkable in both care and staying punctual. Patients requiring medicine were promptly and professionally managed, these nurses truly do work hard and care. I personally enjoyed the weekly meditation and yoga classes. Also, the personal chef preparing every meal really helps. I appreciated the directors personal attention to all manners, which showed me even from the top- the entire staff cares. I attended their detox program. ZL.Zack Lakatos

Tre Vista is great value for the money. My dad stayed on a respite stay recently for 45 days. The facility is clean and well maintained, the food is ok but what really make it is the staff. The executive director, Siobhan was very helpful and friendly, Mike B, the Living consultant is a super nice guy and always willing to answer my many questions. The care staff that worked with my dad was amazing, Kay, Bramy, Davina, and more but I forgot their names. The med techs, Joseph, Joanne, Jelica, Krystal and Stephanie, the nurse in charge. The maintenance team of Chuy and Fred assisted my dad and me during the move in and move out process. The front desk staff is helpful and friendly too. They have done a lot of work recently to make Tre Vista a nice option for assisted living. Keep your expectations in check. This is assisted living not the Ritz, there's only so many staff to go around. Be involved if you can, visit often and make sure that your loved one has what they need. I'd definitely give Tre Vista a look if your parent is in need of assisted living. Aaron, ClaytonAaron Levy

A/C professional fixed the A/C in my room for good after it broke numerous times this summer. It gets very hot in Concord through October. Our maintenance staff Jesus Renteria, Director, and Fred are wonderful and fixed it when broken but it broke too many times. Now it works fine. Lori Thames is the best director in 5 years and is on top of things .Residents and staff are tested for Covid-19 very often and masks are required. Our outstanding receptionist, Silvia Arriaga. and excellent Activities Director, Stephanie Encinas ..who is the best activity director in 5 years. The only downside is the food sometimes when they serve sandwiches four nights in a row for dinner and the alternate choice is another sandwich. I eat hamburgers instead and am tired of them. I find sandwiches for dinner unacceptable.Vicki Grant

We moved my mom in to memory care at TreVista last September in the middle of COVID. Although they did have outbreaks (like everyone did) I always felt that they handled it well. They were always very cautious. Now that COVID cases have decreased, I was able to come into the facility yesterday. I was coming to visit in the courtyard. Everything was very clean and the staff were upbeat. My mom was obviously well cared for and she was happy. It is always a really hard decision to put someone in memory care but I truly believe that my mom is safer and receiving better care at Trevista compared to what I could provide at home. I no longer have the constant worry that I had when I was trying to provide everything for her myself.Lori Benetti (EC)

Pilar and her team also her family are the most wonderful caregivers to children of all ages. Even though I moved to San Francisco closer to work or college, if there are times I need to attend to work in the east bay, concord, pleasant hill and Walnut Creek; Pilar is my angel …I always feel safe that my baby Rohan is kept clean, fed well and taught so many new things by Pilar. Pilar is a very soft spoken lady and she is very understanding of all issues in life. She will give you a peace of mind and safety that you will have no problems. In fact the child may not want to come back with us lol 🙂 as they had a great time in her day care with the various and educational fun activities that Pilar gives the children. I would definitely recommend as this is the place my son learnt to walk and Pilar was there to teach him. You can't get better than this.shweta MG

Five stars!!!!!! If you're looking for a trusted daycare which provides a safe, loving and nurturing environment then you'll find it here.☺ As a mother, I would highly recommend Happy Little Faces to others looking for childcare!!!!!!Shaunna Arroyo

A home away from home for our son. Maestra Pilar and staff are so loving and fun. They teach our kids. They are intellectually challenged and learn great social skills. Our son is very excited to go Happy Little Faces every morning.Maestra Acianoh

When my brother called to tell me that he fell in his bldg and was being rushed to the hospital, I dropped everything immediately to fly to San Francisco from TX. Without a clear plan to know what I needed to do to attend to his needs or know how long he would need me to help, it was a bit overwhelming. After speaking to his doctors, it was quickly determined that he would need daily care and for several months. Since I couldn’t stay in SF non stop for that length of time due to pressing needs of my own company, I began a search on the internet for custodial care, and interviewed dozens of companies. I had to weed through hundreds of fake google reviews taking days and settled upon Honor to feel comfortable enough to step away between my visits. There were several factors important to me besides just having a warm body sitting on his sofa to keep him company. After chatting with Randy Allen, coupled with his follow up to check on his progress even while he was still in the hospital, I knew I settled on the right company- he truly exhibited a genuine level of care.. Randy understood my standards for excellence and brought Lawrence Snow into the mix to meet me as well to confirm their attention to detail. I was immediately impressed with both of them on their initial walk through. Unfortunately, the hospital discharge did not go exactly as planned, getting delayed hours before my brother’s wheelchair and other medical devices were delivered, but Randy offered to make a significant drive late one evening to help transport my brother home from the hospital in his van and get him situated at home. I know he was anxious (as well as I), being cut off from his round the clock nurses at that hospital into my care alone, but Randy and Lawrence made me feel that ‘we got this’. If it wasn’t for Randy’s help and by extension, Lawrence making sure that the right custodians were briefed and prepared to take care of my brother, I would have never been able to step away. Both my brother and I were exceptionally impressed with one custodian in particular, Rosa, she worked nonstop, always finding something to do and delivering a level of care that surpassed all others. Donna was also a critical member of the team, making sure team members were always on time (and on time meant showing up a bit early) with no lapses in coverage. Between Randy, Lawrence and Donna, I could not have asked for a better team that were genuinely caring, personable and detail oriented. After a few months, with their assistance, my brother is now out of his wheelchair and progressing nicely so that he can be self sufficient and is in good sprits. It truly was a life saver for both my brother and I to come in contact with Honor- not only was their technology state of the art that gave me daily updates, but it was the personal touch that made them stand out heads and shoulders above any other company out there. They have no peers in this industry. Each of these individuals should be commended for their dedication, and efforts. It truly was my HONOR to have worked with them to get my brother out of his wheelchair and back on his feet I would sincerely recommend Honor to anyone that needs care for their loved ones without any reservation. Their standards of excellence and care are without comparison. I wouldn’t have taken the time to write such a lengthy testimonial if I didn’t honestly want to make others lives less stressful in their time of need.bill gaul

Updating this review from 3 years ago: Nov. 2021 – I had to change star rating as Honor in 2021 is not the same as it was in in 2018 when I gave 5 stars. In the interim, my mom passed, and my dad is now 93 with his own needs. When it came time to find a caregiver for him, my "go to" was Honor, and while the pandemic has wreaked havoc on the caregiver workforce, and our local agent, At Your Service, was completely honest and up front with us in the process. We eventually found a caregiver we love. However, it wasn't really Honor we were dealing with, but At Your Service, as Honor has changed their business model, essentially adding a middleman to their system. I can no longer vouch for them paying fairer wages, providing benefits, or being less expensive than other agencies. It seems they now contract with local health care agencies and then provide scheduling and billing services to the local agency. I found it to be a rather clunky system compared to the Honor I was used to in the past; they had completely spoiled me and my expectations were perhaps higher than they should have been. That said, our caregiver Michelle is excellent. I Original review: My 91 year old mom and 89 year old dad would not be able to "age in place" and stay in their home if it were not for a home health aid. I am unable to be there for them on a constant basis, and Honor Home Care has played a significant role in keeping me sane. They are easy to reach, whether by phone, text, or email, and fast on their feet. Eunice, our caregiver, has been absolutely crucial in keeping my mom grounded, and the home running smoothly, all while staying in touch with me. She is reliable, a knowledgeable caregiver, and is extremely kind. She certainly possesses skills that I don't seem to have. As to Honor itself, in addition to their smooth operation, I have found that they actually charge less than other agencies, yet I believe they treat their workers better in terms of wages, benefits, and keeping their calendars filled. Win-win!Flying Salvias

Very helpful and professional service. This service can really help when an elderly person can't live entirely on their own and has not yet transitioned to managed care facility. Will require initial period during which new caregivers are coming to the home in order to find the best set of care givers. It's then possible to 'favorite' preferred caretakers and they self-select if they with to return. Pretty much everyone they sent was competent and appropriate. On occasion, there were serious issues outside of their control – they sent in a supervisor to help handle it – which was appreciated (eg bought a few items that were sorely needed). The technical support aspect of the service is also helpful. Notably, the caregivers provide a written. online summary, which provides a summary of the activities during each visit, is a helpful way of staying in touch with what is happening. Each caregiver provides their summary per visit and these are all available via the mobile app. All in all, very helpful service during a challenging time.Christopher fabri

Stephanie at A Better Living was a life saver and such a huge help! One of my parents needed emergent care and with no notice I called Stephanie and she jumped right into action and found me immediate care with reliable care givers! I am so appreciative for Stephanie, her regard for our emergency, and A Better Living Home Care Agency! I highly recommend this company.Dr. Nicole LaVerne

After my mom broke her hip, we needed more help at home. A Better Living found a great caregiver that was a great match for my mom. Our caregiver prepared food, assisted her with her PT, and kept her company. She became a part of our family and we were so lucky to have her. Thank you A Better Living for finding us a great caregiver.R VC

Better Living is a great agency to partner with as a caregiver. They have kept me working consitantly with the hours that meet my schedule needs. The office staff is fabulous and easy to get along with.Ja’Dea

In order to be fair I am breaking my review into two parts. Part One – How do they treat my child. 4 Stars Over all they took good care of my child and I never heard anything negative from her after pick ups. My only complaint here is that on more than one occasion my child was not allowed to eat part of their lunch because someone else "might be allergic". If they are going to modify the lunch I have made for my child with out speaking to me first they need to know for sure if there are children with allergies in my child's class group. They also appear to use "allergies" as the catch all excuse when preventing a child from eating part of their lunch at lunch time. Part Two – How do they treat us (parents) 1 Star While the staff themselves seem to be very nice and good with the children the administrator is a whole other story. My spouse and I learned very quickly do not come to the administrator with any questions, concerns or feedback as she is dismissive of such communication and borderline combative. As someone who has worked in and around the customer service for years I find this wholly unacceptable, especially considering her customers are parents who have entrusted her and her staff with the safety and security of their children.Rich O'Loughlin

I cannot say enough great things about the Diane Adair program at Highlands Elementary. Ms Eunice and Ms Casey have really developed a strong supportive community, especially for my little one who was a nervous kindergartener. He absolutely loves going to “after care” and started requested being dropped off early in the mornings so he could hang out in “morning care” before his school day started. It feels good to know that my son is being well cared for while I’m still working.Sara Cabezas

Best decision ever! D.A @ Highlands is a wonderful before and afterschool care program. My kiddo absolutely adores all the staff members and her friends! She truly enjoys being there and I usually get scolded by her because I came too early to pick her up. That in itself is a tremendous testament to how much she enjoys D.A. THANK YOU ALL for providing a safe and loving environment for my little one!Erika Bertolino

Looking to collect your inheritance early? Annoying older relative you want to get rid of? This is the company for you. For a mere $600 a day, they will help you dig an early grave for your loved one. Our caregiver administered the wrong medications, insisted on parking in the garage, broke the garage door parking in there(which we had to pay for), and took down all of our family pictures on the side of the house she stayed on. My grandpa has health issues common with older people, but he’s been to the hospital once in the last 7 years. Recently he broke his hip, making it the second hospital trip. He did two months in rehabilitation for his hip and then came home with care from this horrible company! He came home fine, aside from the hip. A week and a half later he starts having health issues and acting crazy (thinking he’s in different places). It’s abnormal to us and he goes in the hospital. They fix him up and he goes home normal again. Another week passes and we decide something isn’t right so he ends up back in the hospital. The caregiver gave him medicine for sleep we didn’t want him to take. She was obsessive about her sleep and that meant he needed to be knocked out so she didn’t have to worry about him. After she left I found Advil PM in addition to the other medicine he wasn’t supposed to be taking. She was giving him these two things for sleep without any permission from anybody and without any knowledge of his health. One of his health concerns that’s usually manageable is his kidneys. Regular people know Advil is bad for your kidneys. His kidneys were failing which also caused fluid backup in his heart. Doctors have confirmed with tests he has no mental issues and the craziness was coming from the failing organs. Luckily she left during his second hospital visit. He’s been home almost 3 weeks and he’s magically back to his old self. No health issues and no craziness. DO NOT HIRE THIS COMPANY!!Kristina Manseau

Finding quality caregivers was so much more challenging than I had initially anticipated. My sister had found an agency, called Affordable Home Care, that she heard good things from some colleagues. I decided to call Affordable Home Care and I am SO VERY GRATEFUL to have connected with them. Annie is so very helpful. I mentioned to Annie that this was the first time I needed to get caregiving support for my Mom. I wanted caring, responsible caregivers that I would feel comfortable being with my Mom. Annie was very patient and carefully listened to my needs. On occasion I would need to modify (extend caregiving coverage, request different support, etc) my Mom’s caregiving coverage and Annie and the rest of the Affordable Home Care team were always there to assist. If anyone is looking for high value, quality caregiving support, look no further than Affordable Home Care. They’re wonderful and my family trusted their services to care for my Mom— a person very near and dear to me and my family. 😊❤️Tony Rogers

I needed to find care for my grandmother, she is 83 years old and was recently diagnosed with dementia. My family and I have never had to care for previously, as she was always very independent. It's been a scary few months trying to figure out what steps to take, to make sure she has help at home while I'm working. The customer service I received was top-notch! Annie made me feel comfortable, and was so knowledgeable she was able to answer all of my questions. I will definitely be recommending Affordable Home Care Agency to my friends and co-workers in the future, should they ever find themselves in need of these services.Amber Dickey