20 Best Cdpap Programs In Charleston, SC (2022 Updated)

Patient Care takes back seat to employee schedule Within a week I experienced unavailable care due to employee work schedule. Let’s call 4:00 to 5:00 pm the Non responsive hour at MUSC radiology department and response team. On Tuesday 9/13/22 I was having blood drawn at the Rutledge tower for my annual physical. I apparently fasted too long ( about 16 hours) and I passed out while the blood was drawn. I recovered with the help of 3 phlebotomists with ice packs and forced air. I heArd them call the MUSC response team to come check on me. A few minutes later one of the tech says the response team is not coming because it is 4:30 . They went home. I had no medical personnel check me over before I left which made me anxious about my condition but I had no alternative according to the phlebotomists. They did an admirable job looking after me and should be recognized and not reprimanded. The leadership of the hospital should be held accountable for creating a time window of no responsive teams for patients and visitors welfare. Today , 9/15/22 I had an X-ray order from my primary care doctor to X-ray my left knee due to a suspected torn ligament. I called the radiology department to make sure there would be techs to take an X-ray up to 5:00 pm. I was verbally assured that I would be looked after in radiology and have the X-ray taken. I checked in a 4:15 in Radiology in the Rutledge tower and told I will have the X-ray taken at 4:30. A saved screenshot of my confirmation from the receptionist records my check in and 4:30 X-ray. The receptionist who checked me in came to me at 4:20 to tell me all the X-ray techs had left at 4:00 today. I was told to come back tomorrow. Today I had gotten off work to come and get the X-ray. It’s disappointing that a reputable hospital and it’s departments cannot schedule their staff to be available to serve the patients with their reported skills. These problems start at the top and should be addressed by leadership and made to be held accountable. This reminds me that”The customer is not always right, but is always very powerful.” I’ll be happy to help MUSC fix its scheduling problems and help it look after it’s patients.Bob Kerr

The lack of care and compassion shown to a Person, Former MUSC Employee and My Mother is astounding to me. My Mother was placed in Hospice care on a Friday night discharged being a fall hazard and she transported by ems who didn't have a wheelchair on board. We had to borrow our neighbor wheelchair at 11pm to get Mother in the house. Hospice didn't have time to have any equipment for her which made the weekend so difficult for her. Then the awful doctor Matthew Kolher made the comment while bring students in the room he said "they eat all those fatty foods" meaning black people as her looked at my Mother. I moved her out of his care and the Hollings Cancer Center. She only returned after being told it was easier to treat her since her doctors were at MUSC. I had so many questions when reached the end of life, I called him 3 times and he nor his off returned a call regarding his patient. I know that MUSC doesn't care about most people or the patient care it's Doctor's and staff sells but this is unacceptable and if you are ever faced with needing compassionate health care please research before selecting MUSC. The lack of interest when calling was even worse. I know she was nothing to you and insurance wasn't great but she was my Mother and she she did he best and deserved better care treatment and respect than what was given by MUSC, Dr. Matthew Kolher Oncologist. People love your family enough to research your hospital and the care they sell you.Baylee Jones

Horrible hospital!!!! The doctors may know what they're doing but outside of that, this hospital is horrible!!!! My dad was at this hospital after having surgery and no one came around for days to wash him up. He was complaining to me telling me he was uncomfortable because he hadn't been washed since his surgery. Four days of passing, and he hasn't been washed! When I asked the nurse if they could wash him, she had an attitude. It's crazy, we're the ones that should of had the attitude. She tell me when she or someone get a chance, but that chance didn't come until late that next day. I went to an office there at the hospital to file a complaint and they take my complaint but tell me it's nothing they can do. I was crying because there was nothing I could do at that point to help my dad. The lady in the office confirmed that she get a lot of those same complaints, and that I should call the NEWS and report it. When I went back to my dad's room I saw the nurse, and still crying I got into an argument with her, and instead of understanding how I was feeling she called security and asked them to exscort me off the floor. Anyway, I'm from up north and I always thought the people in the south were caring friendly people but I guess I was wrong, well not at this hospital anyway.Alfreda Jones

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I love the atmosphere of everyone in the office, just started there as a new caregiver, Stacey, Ebony, Haven they're very nice, They give everything in them to make you understand the materials and Stacey in skills training was outstanding, she really made it fun. Enjoyed everyone!!! She went over everything loved how we all demonstrated our skills and even had you repeat it so you could get the hang of doing it. She is great all of them that work at that office is, kudos Ladies!!!Shaneikqua Muhammad

I am a PRN Client. I contact my field representative, tell her the date and the time that I need assistance and she gets back to me in a timely manner.The caregivers are always on time, very helpful and personable. Everyone that I have dealt with is very friendly and helpful. I highly recommend Comfort Keepers.Gloria Dunlap

Hello I would like to say that Stacy when she was here care given for my father she was amazing. She was always doing something.the whole house was cleaned from too bottom. I know that she will be great moving on to better things in your company.charles Ahern

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I give 4 start based on the introduction I have had with the company. The overall positive attitude of everyone on the staff is amazing and you can tell that the people here, love what they do. I can’t wait to give the 5th star I know they’ll earn once I start working with Comfort Keepers! Now that I’ve had a few months experience working on the job I have to change my rating to a lower one. My first 2 weeks were pretty great, I got more hours than I had anticipated. Be mindful of the areas you agree to work on your availability. If you put on there that you are willing to travel they will ONLY schedule you clients 30-45 minutes away from your home and those shift are no more than a few hours long. I have had to be mindful about the shifts I’m willing to accept because you are not compensated gas mileage for going out that far, only if you have to go to multiple clients. After speaking with a few other caregivers I’ve found that I am not the only one experiencing this issue. I’ve had to start a part time job to compensate the hours I don’t get or choose to drive far for a shift that’s only 4 hours long. I’ve been here since May and the longest shift I’ve worked is 11 hours and that client is overnight. If you are in dire need of hours I would look elsewhere unless you don’t mind driving 30-45 minutes everyday for a short shift.Chrissy Dreuitt

Honestly I liked this company until recently. I understand where they stand regarding what happens regarding their employees BUT threatening a employee after they terminate is wrong. The girl took excellent care of my brother and frankly she's my friend. I hope anyone considers this company to seriously think again.Patty Breunis

Brenda H. Has been absolutely phenomenal with caring for my husband. She makes sure to do everything she can to help us with this transition into having outside care in the home. I want to thank Comfort Keepers for Haven and Brenda and they extra miles they go.Vicki Miles

Angel Caregiver Saves Wedding Weekend: If anyone EVER finds themselves needing a caregiver in Charleston, South Carolina, I hope that you are fortunate enough to engage Rachel Horne from Home Instead Caregivers. This past weekend, my brother left his assisted living center in North Texas to attend his daughter's wedding in Charleston, where he give her away to the love of her life. Since my brother no longer drives and needs some assistance, I called Home Instead. I spoke with a most cooperative lady in Anne Morefield, the Client Care Director. She connected me with Rachel. What a blessing! This angel from God – Rachel – met my brother at the airport, took him to the motel, and the next day coordinated his full schedule, including the wedding. She engaged him in conversations that he thoroughly enjoyed, and he was thrilled. Then Sunday morning occurred. His flight left at 8:00 a.m. so he needed to rise by 5:00 a.m. and arrive at the airport by 6:00 a.m. I told Rachel that we would order a cab or Uber, but she would have none of that. "I'll pick him up at 5:30 in the morning and it won't be any problem at all. It's my pleasure," she said. When my brother returned home, he raved and raved about how nice, kind and constantly helpful that Rachel was! God winked at a lot of people this past weekend through Rachel Horne, and I have a feeling that this takes place on a daily basis with her and at Home Instead in Charleston. Her dedication to making sure my brother had a safe and positive experience leads me to be even more caring in serving others. Five stars is not nearly a high enough rating I could give to Rachel and Home Instead, but it's all that Google allows.John Fletcher

I loved working at Home Instead, and I absolutely loved my clients. However, communication can be approved, along with implementation of activities for clients. I was at a home where no one reached out and said Home Instead was dropped and another company would be taking over. It was so embarrassing just sitting there, and on call was not helpful so I just left, there wasn’t a needed for three caregivers to be in one house…I don’t think you should be reprimanded when clients don’t want to do any activities while you’re with them. Some clients just prefer your company. Definitely super hard with certain clients…it was a great experience for me because I only had personal caregiving experience. I’ve learned a lot and would definitely recommend Home Instead. ❤️❤️Lonese Lang

What a blessing Home Instead has been to my family! We used another agency previously to provide care to my 87 year old mom and we soon left after many disappointing occurrences. Resigned to take care of my mom ourselves, we heard about Home Instead and decided to call. Best decision! We spoke to Kinzie who was so kind and helpful, we immediately felt at peace. We met with Melinda and signed up for care. The caregivers are lovely and take the best care of my mom! I am always offered a replacement if someone can't make it and the replacements are equally as wonderful as our 2 permanent people. The office staff addresses any concerns immediately and Haley regularly visits from the office to make sure all is well. Really a wonderful experience!Lisa William

Signed up my grandmother for CDPAP services through Horizon. I must say they were really helpful, from the girl in intake to basically everything utill approval. And I just got my first paycheck from Horizon for being the aide, which makes it even better. Great agency, great customer service! Highly Recommend!Erica Sadi

I would give it more stars if there is more . Signed up my mother with Horizon for the CDPAP program , it was an easy and quick process. less than a month later i was already receiving my Horizon paycheck for taking care of my mother. Thank you Horizon! Wish i knew about you a year ago. Star Agency!Soli Rodriguez

It's been like pulling teeth trying to get the paperwork completed for my dad's CDPAP helper. I now have blank copies of all the forms and just assume I will have to handle all the faxing back and forth to complete the hiring process. Don't count on them to follow up on Anything!Laura Cullen

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

I went through several home care agencies to take care of a dying relative before I found Visiting Angels. Visiting Angels was the most professional, showed the most integrity, and had the best home care aides. Visiting Angels always did what it said it would do, and we never had a home health care aide not show up. They promptly answered the phone and dealt with any issues or questions. It was a great help and comfort to me having such a professional and reliable agency as a partner in caring for a dying relative.Robin Hansen

Working with Visiting Angels was a very smooth and helpful experience. From the initial consultation on the phone, to easy scheduling, to coming to a better understanding of the senior needing care in my life, the professionals at Visiting Angels showed attention to detail and compassion, while providing advice that helped clarify the situation overall. I would recommend them without reservation.Valerie Brown

My family has been using Visiting Angels for almost 6 months. We use their services 7 days a week, 10 hours a day. All of their staff are courteous and professional, always punctual. If we ever need to modify the care provider schedule for more hours in a day or to modify the times they come over, Visiting Angels gets it done in short notice. Great company!!! 👍Patricia Peterson

I have worked in Senior Living for many years now, both in the community setting and now as a Senior Living Placement Specialist. I come into contact with Home Care companies on a daily basis, and have had experiences with many of companies throughout Charleston. With my background in the community setting, I had the unique opportunity to watch these caregivers come, go, and do their jobs for my residents. I can say without a doubt, that the service provided by Commonwise is leaps and bounds above the normal. They put more time and effort into their hiring process than any other company, and it shows! The staff is exceptional! They always show up when scheduled, act and dress professionally, and actually interact with the sweet seniors for which they were providing care! When hiring a Home Care company to come into your home, or the home of a loved one, you want to be sure it’s going to be a company who takes these extra steps to ensure that you have the best experience possible. Let me make it easy for you… Commonwise is your choice!Anne Marie Vertucci

I am the Director of Resident Services for a large upscale active retirement community. I have recommended Commonwise to our residents and families for the past 3 years. I, along with residents and families have found them to be dependable, caring and responsive to concerns. Their care staff is dedicated to their clients, dependable, courteous and caring. They provide well trained caregivers. I have never had a negative experience with them nor have I received any complaints from residents or families. On a scale of 1 to 5 I rate them a 5!mesummer59

Three months ago I hired Commonwise Home Care to provide 24/7 caregiving and medical case management for a lady for whom I am friend and guardian. They have so far been fantastic! The level of care and companionship they provide has been many levels above what we have experienced in the past. Their case management nurse Janine is wonderfully competent, friendly and kind. Although they are quite pricey, I heartily recommend them for the care they deliverNancy JewelRocks

Very rarely do I leave reviews, but I feel compelled to praise someone who rarely gets recognition for the job that she does. I feel compelled to applaud the team she has assembled for their hard work and dedication. I have been a social worker for 21 years, and no one has ever impressed me quite the way Francis Johnson and her team have. I have called on her at all times of the night and day. She has never not answered the call. Her team works along side her and helps the families in their darkest hour of despair. I have witnessed her connect with the children of imminent patient's children on deeper levels than most. Francis reaches them in their pain and is comfortable sitting in it with them. I have watched her pray with families. I have watched her hold the hand of a patient that was passing while face timing her daughter who couldn't get there in time. Not many have a heart for hospice like Francis does. This is the culture she breeds into her team. Recently, I called on a Saturday and asked Francis to help a patient who needed care immediately. She called me back within the hour and said that a lady named Shannon on her team had it taken care of. The communication and diligence of this office is impressive. I have met Francis, Laura, and a few others over the years at health fairs. I have never met anyone who markets so genuinely. She speaks from the heart and you can feel that she wants to help in any way she can. Francis and Laura have a connection that could only be built on mutual respect. I would just like to thank Francis and her entire team for the hard work and heart they contribute to the world every day. They are rare and each of them breathe beauty, kindness, and quality into this world. You are all invited to my retirement party!!!Gail Pendergras

This Caregiver Service has some unprofessional behavior Miss Renee Johnson in particular is definitely topping the list. I can specifically remember a request to cook a turkey during thanksgiving at the clients house strange to say the least. Knowing some information about the client and little to none about the family, a caregiver is paid to provide services for a particular client. Please don’t assume that personal opinions on situations your barely familiar with have merits because they don’t. Family business that a caregiver knows little to nothing about should be non of their concern professionally. Occasionally their have been times when specific caregivers have shown up not scheduled. Furthermore, they have assumed they know what’s going on in this family’s house hold more than the family themselves which is baffling! Definitely not all caregivers are the same but definitely some unpleasant experiences with this agency. This has been a troubling issue, glad to move forward from this experience!dtruth212121

Best staff I’ve worked with. Everyone is very friendly and they work hard at getting you the type of case you want. They want to make sure that the client’s needs are fulfilled. No one is perfect, but the truth is the truth and a lie is a lie. I’ve done personal extras like cooking dinner at work or asking to bring my own, so clients would have a home cooked meal and not just eating sandwiches or frozen dinners. Excuse me for my southern hospitality 🤦🏾‍♀️ Not only is the staff professional but the office absolutely lets you know ALL issues concerning the clients before you even accept a case. I don’t know of a case that myself or any other Caregiver would agree to go on not knowing beforehand what you’re walking into. My track record speaks for itself. I’ve been with them since 2012 and look forward to many more years. Thank you Griswold Home Care🙏🏾😊Renee Johnson

This year’s healthcare.gov experience was particularly frustrating. I was able to sign up for a free consultation with a Palmetto Project representative easily within 12 hours and she solved all of my issues within a few hours after that. I was thrilled and relieved and I’m grateful for the service. I’ll be coming back to the Palmetto Project with all my future needs!Ellen Brandwein

Jeannie Wilson was AMAZING! She helped me secure an amazing health insurance quote. The coverage is fabulous. Jeannie is very knowledgeable, answered all my questions and was a pleasure to work with. Jeannie took the stress out of sorting through the insurance “rabbit hole”. I highly recommend her. Palmetto Project is top notch!Kimberly Coulter

Jeannie is one of the kindest, most thoughtful. and so good at what she does….she has helped me, and close friends get the best for us….she is extraordinaire and sets the standard for customer service to a paramount level!!!! we need more Jeannies in our world!!!A. Sue Jenkins-Crawford

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

My wide (Diana) and I cannot say enough positive things about Regina Cervantes and her crew of professional caregivers at Somerby in Mount Pleasant. She and her WAYS staff have been providing help to my father four times a day for over 18 months, and they are always on time, courteous, friendly, and responsive to his every need. Even during our latest winter snow emergency they went out of their way to make sure he was fed and his medicines were given to him on time, every day. They all treat him as they would their own family, and we are eternally grateful that we can count on them at Somerby. Thank you, thank you.Reed Bunzel

My family and I were in a difficult situation with a need to arrange immediate care for a loved one. Staci and her team were able to arrange such attentive, courteous, prompt and responsible caregivers that we were all placed at ease, confident we had made the correct decision to allow them into our home. They communicate, respond in a timely fashion, and help accommodate with our loved one's welfare and comfort in mind. We are grateful and anticipate continued quality relationships with them.Anne-Marie Leventis

I have had the privilege of collaborating with Staci Hercules on multiple occasions. Staci is an amazing resource and navigator for clients, families and other professionals. Her acumen and problem solving skills as well as her compassion and determination are stellar. She is willing to do whatever it takes to help someone. What an asset to our community!Rose Jarboe

I've worked for First Light since they opened on the Grand Strand. The owners and office staff are so helpful; they always have your back. There is genuine warmth and caring; I truly feel like part of the family. I had to work for another local home healthcare agency for awhile (due to young client) and it was the opposite experience! No support, phone rarely answered. It made me realize how special FL really is! There is no shortage of work; if you want full time employment you will find it with this agency. I would never consider working for anyone else!dee saddler

I am someone who stays in the area and recently joined this company. I can honestly say, i feel respected and appreciated as an employee for First light. All the staff is friendly and makes me feel welcomed. They really do know how to make you feel like family here! I have not been here very long, but my experience with the company has been excellent. Cant wait to connect more and more with my peers as time goes on! Everyone goes above and beyond expectations. Would highly recommend this in home care facility to anyone looking for a hardworking caregiver!Brooke Johnson

I have worked in many facilities and home health over my 15+ years career. First Light is at the top of the list. I witness daily how they take care of their clients and family as if they were their own. They take care of their staff like family. It’s why we have staff here that don’t leave. The office is overwhelmingly compassionate and I wouldn’t work anywhere else. It shows in the love and care we show our clients every day.Doryx4

Our caregiver, Kimberly, has gone above and beyond taking care of my father. My father lives with my family of five. We have middle school/ high school children in our home and both my husband and I work full time. We needed a caregiver that could understand the family dynamic along with taking time with my father who has Parkinson’s. Kimberly has done this and more. She is kind and careful with my dad who needs constant encouragement to work through his mental blocks due to Parkinson’s. She is also thoughtful with his meals and spends time doing things with him like crafts, reading, reminding him to do speech exercises, etc. When dad was in the hospital she sat with him there and really helped him through this stay. She is always on time which is huge because we work and have to be on time too. We are able to take care of dad at home because of Kimberly.Drew Nelson

Senior Helpers has been wonderful!! They provide a caregiver for my 91 year old mother and I could not be happier. From the office staff, who is always in touch, friendly, and helpful getting fill-in caregivers, when needed, to our fabulous caregiver, Becky Sloop, they are all wonderful!! . Becky Sloop not only takes care of household chores, prepares food, helps with personal hygiene, walks with mom, and makes sure all of household supplies and meds are keep filled, she is a thoughtful, caring, loving friend. Many times she thinks of things to make my moms day better before my mom thinks of it:). Even when Becky is out of town, she checks in on my mom with a phone call, which always perks my mom up! I honestly can not say enough good things about Becky- I am very grateful! I would highly recommend Senior Helpers.Candy Yodice

We feel so blessed to have found Senior Helpers to assist in my husband's care. From the initial meeting to discuss our needs and consider which personality of caregivers are best suited for our household, the agency has done a superior job. They are client-centered in their focus and standards. Greta, our caregiver, is an outstanding fit for our needs. She is prompt, caring, knowledgeable and professional. I can't speak enough praise for her. We are extremely pleased with the quality of care we receive and are very grateful for the compassionate and professional employees at Senior Helpers.joan bonaparte