20 Best Cdpap Programs In Brooklyn, NY (2022 Updated)

I am so grateful and relieved that I finally found this company. All the other companies were either always making mistakes or not giving you the 100% performance. It had me very unhappy. But here with Abraham, he is definitely the best. He knows his work and makes sure he provides ahead of time. Very satisfied and pleased that I found the perfect one for me and my family. Thanks again.Lulu Bonilla

oh the frustration my plan was giving me for evaluation and I had no where to go for help. I did not know where to call and my plan name. They helped me. Very good people. They told me they will help. And they really helped too in getting my evaluation.Petter Jhon

The best thing about them is honesty. They thoroughly explained everything to me. I only signed up when I had full clarity of what I was getting. They tell you what you will be paid. No strings attached!Ella

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I highly recommend Comfort Keepers as a premium agency to find a home health aide. The owner, Lisa McNee, takes a personal interest in understanding the client's needs and finds well matched, appropriate, competent and very caring aides to provide help. I contacted Lisa in April 2021 after my 96 year old mother suffered a mild stroke. Since that time Lisa has provided two extremely caring women who are smart and entirely reliable. I take great comfort in knowing that my mother's needs are being met and that she is being well cared for. Lisa has been very helpful and quick to complete forms needed for insurance companies which are the bane of my existence. Lisa has also been able to supply last minute coverage when needed. I have had previous unhappy experiences hiring private pay aides for my mother. Not all home health agencies are alike! I was referred to Comfort Keepers by two other agencies who were unable to supply aides during the pandemic. Both agencies advised me that Comfort Keepers had an excellent reputation and I can say that Comfort Keeper's 5 star rating is well deserved.Barbara Cooper

I'm happy to share my excellent experiences with Comfort Keepers. I first reached out to Lisa McNee last April, to seek at-home, 24-hour care for my 87-year old mother, who was, thankfully coming home from the hospital post-COVID. My mom's usual caregivers were in quarantine and my brother and I were not able, by ourselves, to care for her. I emailed Lisa one night at 10:00 and she responded by 11:30 PM! We had a plan in place within 24 hours. My mom can be a challenging person at times, and if she did not get on with a particular caregiver I had a frank conversation with Lisa and the change was made. All the caregivers that she sent to us were professional and responsible, and nearly a year later, we are again working with one of them. I was especially grateful for Lisa's kindness and empathy during a very stressful and exhausting time. She truly made life much easier for both my mom, my brother, and me. I recommend Comfort Keepers completely.Rw Scott

My 95-year-old mother has had a Comfort Keepers caregiver for about a year and a half. My overall experience working with them through Lisa McNee (President) has been great. Lisa is engaged in her business; she responds quickly to phone calls (even on weekends); and she has been very accommodating to our needs. She takes her job seriously, and is more professional than other firms we contacted. We have worked with two primary caregivers and we found perfect matches for my mother's personality and lifestyle. One thing I appreciate is caregiver stability and reliability. We are especially happy with our current caregiver – seasoned responsible and engaged.Jan

Professional, reliable staff, pleasure working with well qualified and friendly coordinators that care about their patients and staff. Accommodating work hours with internal home health aid training to provide a high standard of service and due diligence to patients. I have enjoyed being a part of their team since 2018, and hope to continue to keep active and help when I can with patients. Wonderful company!!! Definitely would recommend!!! (Oksana Karabynosh)Oksana Kar

I have been working for this company since recently. Switched here from another agency because I heard a lot of good reviews. Indeed, the staff here is polite and friendly, everyone works very professionally and clearly, any issue can be quickly resolved and in general there is less stress than at my previous job. So I'm satisfied.Sviatlana Busko

My patient Yuliya Z. and I are very happy to be in this office. For many years we have been cooperating with a professional and reliable team. Many thanks to all the bosses, coordinators, nurses and administration. We hope to stay with you for many more years.Inna Grigoryan

(Translated by Google) This agency is very good, they always have a job. They pay for vacations with no problem. They have free classes to become a Health Aide Tribute. They have CDP that you can work with your family member. There are branches in all 5 counties just like I work. They take good care of patients and their workers as well. (Original) Esta agencia es muy buena siempre tienen trabajo. Pagan las vacaciones con ningún problema. Tienen clases gratuitas para hacerse una Homenaje Health Aide. Tienen CDP que usted puede trabar con su familiar. Hay sucursales en los 5 condados al igual que trabajo. Tienen un buen cuidado para los pacientes y al igual para sus trabajsdores.Reyna Sarmiento

(Translated by Google) I am very happy to belong to the agency and I recommend that you come to take classes that are free. But if you have a family member in need of care, you can take care of them yourself and they pay you. Come get training to become proficient in adult care so that you can enjoy your old age with dignity. (Original) Estoy muy contenta de pertenecer a la agencia recomiendo que vengan a tomar clases que son grautitas. Pero si tiene un familiar de necesidad de cuidado usted misma lo puede cuidar y le pagan. Vengan a capacitarse para perfersionarse en cuidados de adultos para que puedan disfrutar su vejes con dignidad .Elena Kershaw

(Translated by Google) Excellent company and they give good jobs you can bring your family or friends who need care at home you can work with them and they pay you. And they will also give the best health service to your family or friends. You want to work, they give you free classes too. (Original) Excelente compañía y dan buenos trabajos puedes traer su familiares o amigos que necesiten cuidado en casa puedes trabar con ellos y te paga. Y además le daran el mejor servicio de salud a tu familia o amigos. Quieres trabajar te dan clases gratuitas tambiem.Blanca Lopez

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

Getting myself and my mother set up as an aid for my grandmother took a lot longer than it should have. Some of the delay was not Freedomcare itself, it was also the older agency unable to follow thru on their end. They were very helpful through the set up process, especially Jackie. The app is very easy to use as far as checking in/out is concerned. There is almost always an issue with adjusting the schedule. You never know if it is going to work or not. The app gives you a coordinator to reach out to in case of any issues or assistance you may need. I don’t know if my mother and I pulled the short straw but our coordinator really is not good at getting back in a timely manner. I think my favorite is my mother just recently left a review yesterday in regards to the coordinator not responding to a text I sent her on Jan. 23rd with assistance on forgetting to clock in until an hour after I arrived. I never got any response from her. Well after my mom left the review yesterday Feb. 11th I received a text responding suddenly to my initial inquiry. I responded to the message asking for the date of the shift that needed adjusting, signed it at the end “Sabrina” for her to ask me if the adjustment “was for Sabrina or yourself” Very confused I told her she was speaking to Sabrina and yes it was for myself, whom is Sabrina. She had no idea she was even talking to me. She also left my mother a voicemail asking her what shift my mom needed help adjusting…..the only shift anyone needed help with was me, back on Jan 23rd. She told my mother she is behind as she only works four days a week. I understand that but than why give us one coordinator to reach out to 7days a week if we cant get ahold of them for three days? Also how are you more than two weeks behind in responding to people it is your job to oversee? Payroll response should not be delayed. There are going to be certain times a brand new request will take precedence over one from a week ago if it is in fact a more time sensitive matter. Matter is fixed as of today, just wish the app schedule adjuster worked better and I had a coordinator who I can actually get in touch with, in a timely manner, who knows when she is talking to me or my mother. I would recommend using Freedomcare if you are taking care of a loved one like my mother and I are. Its a wonderful program. My experience so far has not been bad, it just hasn't been amazing either.Sabrina Torres

For the most part, the initial communications with staff members who were signing us up for my Mother's care were helpful. My daughter and I are sharing my Mother's care. We were each assigned a different person who advised us of the necessary documentations, medical records. My person was very helpful, her person was not and really wasted time with her disorganization. Once that was straightened out, it was longer than expected before we actually were given the go ahead to start. The orientation phone call was petty much a joke and just a formality for us to sign papers, most a CYA kind of situation. We both really liked the first coordinator who walked us through the process. Fidelis, my Mother's insurer, was terrible with communication and I feel she was a major reason for our delay. My mother was without an aid for a full two months due to Fidelis care workers lack of follow up. Lastly, now that we are in the system, payroll is easy, initially changing schedules was frustrating but now that the system 'knows' us it is easy. Our biggest complaint is our current coordinator who is supposed to help us with issues now-my mother's care, clocking in, payroll, etc. For instance, my daughter forgot to clock in and lost an hour. We were told to text her or email, which my daughter did, (text), but the text was never answered and my daughter lost an hours pay. When I finally spoke to the coordinator several weeks later on my own issue (I was on hold for roughly 30 minutes), she apologized, said she was very busy and just catching up to messages. I don't understand that explanation as a text is immediate. You get the message very quickly, what is there to catch up with especially concerning someone's payroll. So I will say we are disappointed and pretty much feel on our own at this point. Emails & texts should be responded to quickly, at least acknowledged if an answer is not immediately clear. So I can't give 5 stars, perhaps I should give 4, but I can't. Oh our 'welcome' kit with masks, sanitizer, latex gloves arrived about 3 weeks after we started LOL.Angelica Torres

Worst agency I've ever dealt with. I can call and leave messages on their vm for easily 8-10 days (and email and text) and never hear back from anyone. (I've been given peoples' "direct" numbers but they all go to a general mailbox.) On the rare occasion someone picks up, it's a receptionist who says they'll take a message. It NEVER gets to the intended person. We're supposed to have a "Personalized Care Coordinator." The last two quit within months of each other. We were never told and no one followed up in their absence. At this moment I've no Idea who our coordinator is. Our aide does not want to return because she hasn't been paid. They don't return her calls either. My mother is 87 and immobile, requiring 24 hour care. I have no idea what to do. It's inconceivable to me that a healthcare agency for ill seniors is run like this.Rory Gordon

Meeting Bobby M and his team has proved to be invaluable to myself and to the many clients I have referred to him to assist with the Medicaid and MLTC enrollment process. There has not been a single client that I referred to Bobby M that hasn’t provided positive feedback. A recent client shared with me how wonderful her experience was with Bobby and his team. “He was there with an answer to every question and the speed with which he got him enrolled with an MLTC with a reasonable amount of hours for homecare services was amazing. I can actually go to work without worrying and go out occasionally for an evening or spend time with my grandchildren and know my husband is in good hands.” Bobby M and his team continue to be an asset to the elderly/aging population. I wish you continued success…Golden Years Consultants

I was in great need of assistance to help my mother with her Medicaid application and choosing a home health agency in 2020. Bobby, Diane and the office staff were very patient and honest with me while answering most of my questions. What they did not know, they directed me to the someone that could give me answers. Today, in 2022, my mother is still receiving all the necessary care and services she deserves. I highly recommend Elder Healthcare Services.Francisca Evans

I am incredibly impressed with the staff at EHS. They are professional, knowledgable and so supportive throughout the medicaid application process. Bobby, FlorenceAnn, and Diane, thank you so much for your support , for always getting back to me in a timely manner, and for treating me with the utmost respect and consideration. I highly recommend ElderHealthcare services to those who are going through the medicaid process for their loved ones.Francine Matalon-Degni

Love Ideal Home Health. This is a great agency to work for. They have an amazing team too. I always have good experience with them,and specially with Angie(Enrollment Specialist)and Laura(Client Care Coordinator),they are very professional and always helpful. Laura and Angie are very compassionate and responsive,I can easily communicate with them, they are very reliable. No questions is ever too small or big,and they don't ever make you feel like you are a hassle to them. Laura is a wonderful and dedicated Coordinator. Well, such wonderful people make Ideal Home Health an ideal place to work for.👍Ronald Francoeur

Ideal provided my aunt with the most wonderful caregiver! She was kind, honest, extremely hard working – and does everything to ensure that my medications, meals, appointments, care and all health necessities, are managed thoughtfully. They improved the quality of life for my aunt. And all the Staff in the office always went above and beyond, they was so patient in understanding my worries. I can’t be more thankful for such a compassionate and helpful staff. Not to mention the customer service is unmatched.Joseph Caba

Ideal Home Health has highly professional stuff and that is a please to work with them. My relative has been receiving health aide services from Ideal for around 2 years and her aid became a part of our family. The aide is knowledgeable and compassionate, she usually helps around the house and makes simple dishes for my relative. During her vacation/sick days the agency always can find a good replacement. I highly recommend them.atopallm relakaster

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Very pleased with Freedom Care everyone that You speak with is so pleasant, professional, and knowable about almost any question that's asked of them. Just all around friendly and eager to help long before I communicate with my Coordinator. It's so nice to be able to be cared for by my family member instead of a stranger. I should have did it long time ago ; But I didn't know about the service. A friend told me. CDPAP is a Very Good Program. If You choose Freedom Care You will not be disappointed. 😃🤗E. J. A.

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I am loving having an aide to make my life a bit more manageable. With Freedom Care you train your aide to do things your way and the company is very happy to assist in any way possible.. They walked both my aide and myself through the process of starting our journey and stayed in touch letting us know how things were going. It has been our pleasure to work with this company!Maggitee1

White Glove Community Care is a great place to work for. The agency has 24 hour answering service, which is reassuring because if there are any issues, there is always someone on the other line that is available to help. My current coordinator Lori S. has been wonderful. She has been attentive, friendly, professional, and most importantly responsive to my emails and calls. As a registered nurse, my time is very valuable to me. I am very glad that Lori S. is my coordinator because I feel that I am in good hands and she has successfully helped me to navigate and solve problems related to scheduling every time.Karen Blankemeier

Working for White Gloves gave me an opportunity to learn so much more. I gain experience of working with different types of patients. White Gloves is excellent place to work. They provide the jobs and locations that fits your needs. My coordinator is amazing, very professional. The staff are very respectful and professional. They ensure that all phones calls are answered, and follow up on any inquiries that need to be addressed. Their on-time weekly pay is great. I'm very happy to be a part of this team. And to work for this wonderful company.Donna Lewis

The best thing about working with White glove is how the coordinators are always nice and willing to help. During my two years working with them I have work with many of them and sometimes worries whenever I am told a new coordinator will be on my cases but Rebecca my actual coordinator is no different. She is really nice and easy to talk to. She is also easy to reach, always available and if not she always calls back. Overall she is a good intermediate between me and the company.Belinda Clesidor

⭐TrueCare uses munipltive tactics like, coordinators will screen your phone calls, other departments do not answer their phones at all; they are very agreeable when they pick up the phone then ignore you and your request; claim that the insurance "authorization" doesn't allow for the change(s). So it always takes multiple efforts to complete a task. They will send the aids to your home whenever is convenient for Trucare. They will literally stay on the phone with you for 2 hours while you call the insurance for them to correct their understanding. There is no formal way to file for a grievance. They will be extremely "agreeable" as though they are going to do something and then when you try to follow up you'll find that nobody knows anything about what you're talking about. I started requesting that these policies be sent via email or mailed out of frustration. And no I have not received anything via mail or email. Please notice that all reviews that are not one start is pertaining to them training new home health aids.Wendy (Wendy Loves)

My brother has been with this company 2 or 3 yrs he has had some great home health aide in the beginning now he got a currently he had some good ones but others are bad they don't speak English or Spanish they don't cook clean or do there duty that is on there duty list every Friday the person that is supposed to show up doesn't show up my mother is always calling this company to report these issues Yet again today his care manager said she had someone for today n Saturday yet again the person that was supposed to show up didn't show up n now they tell my mother there is no one for today or tomorrow this is crazy the workers that they call are not responsible people this company doesn't have back up aides for if someone doesn't show another can take her place we have reported it to the health insurance company this is very unprofessionaldamaris oquendo

Today is class with Alexa and khristine was very good interesting they took their time with us help me understand things that I did not know I will recommend anybody to the school true care I see a future working with this agency and I'm going to recommend more people from AllenCash App

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

I highly recommend Best Professional Home Care agency to your loved ones. Very patient, caring, polite, professional and multidisciplinary stuff members including supervisor, coordinators, Aids and visiting nurses. My father receives service from this agency almost 2 years now I have never heard any complaints from him. My 2 neighbors are employed as HHA in this agency. They say pay and benefits are great. Aids are very punctual and task oriented. Agency members were always ready to assist with any inquiries 24/7. I was really impressed with the level of oversight and the quality of care my father receives from the Best Professional home care caregivers. I enthusiastically recommend this service to anyone looking for in-home care for a family member in need of assistance as this agency is emphasizes high quality patient care. Agency meets all standards of DOH which is great for us since we trust lives of our loved ones to them. Came across few negative reviews most of them made at same time 4 days ago probably made by same person. Don’t waste your time reading them. Come visit agency in person and you will see how amazing they are. I highly recommend Best Professional Home care to enroll your family members and to be employed by them.Shahzoda Yuldasheva

I recommend this agency to people who is looking to work with reliable people. I am receiving service with this agency 8 months already and I have medium sized dog. It was not easy to find a person who would be able to work with me because of my dog. I changed 2 agencies cause they could not find the aide to take care of me. People have allergies from pets. Best Professional helped me a lot and really fast. I have a very nice and helpful aide today thanks to best professional agency. These people are very organized and professional. I am very happy with their service. My aide is also happy cause she gets paid on time. The coordinators are very knowledgeable and willing to answer all our questions. I can call even on week ends and on call supervisor always is there to help me. ThanksLaura Robins

I have no idea how all these other clients lucked out. In the last 16 months there have been 20 aids in and out of my home. Mind you, all I need is housekeeping, laundry, some cooking and carrying groceries. I had one who stayed with me for 10 months. Since she left three weeks ago there have been six people in and out of my home. I had the the distinct impression they did not take into consideration my needs and just threw people at me hoping one would stick. I had a lot of trouble getting an English speaking, honest, punctual aid who was not afraid of my two cats. I gave up and changed agencies. Hopefully the new agency can attract more professional, honest aids who aren't afraid of cats.Witch Misspelled

I’ve had Direct Care for over 3 years now and I have no issues with them whatsoever. They address my concerns immediately, they call me to make sure I’m okay with the service and to make sure I’m getting all the care I need. I would recommend this care agency to EVERYONE. I’ve had a company asking me to switch and I’m like NOPE! I’m comfortable with this company and they will answer all your questions that you may have. If your having trouble with documents they help you and direct you to the right place to get them filled out. Direct Care is definitely the best.Carmen Soto

I’ve been with direct care for about five years and it’s been a very good agency I’m in the CDpap program and my child works with me he loves it he’s comfortable and in the same home that he works in and he takes care everything he has to do. The staff is wonderful they understand you they help you with whatever needs to be taken care of the nurses give you the monthly core to find if you OK you need any kind of help any anything Nino that you need they also have some other people from outside contacting you for any kind of help.Nereida Martinez

Direct Care is a very reliable and caring Company. My daughter Cheryl assists me 4 days a week. Direct Care really help us with information and their care Managers calls frequently and checks up on me to see if I'm okay and keeping up with my doctor and yearly appointments and how I'm being cared for in my home. I recommend Direct care to anyone who is in need of assistance and want a family member to take care of you. ❤🙂👍 Ms. Eartha Smith c/o Cheryl Smith-DaughterCheryl Smith

Waste of time to apply to work for this agency! I walked in to the office about 1.5 month ago. I Filled up, every necessary papers. I gave them my work permit…etc. Than they sent me to the doctor for the physical exemption. I went to my own doctor and I did every necessary exam. When I got my result I gave that to them and they said few days later it is not good enough for them. So, I went to their dr. Than I went for an orientation for a whole day. Than waiting for the exam results 2 weeks. After all off this things they took my papers and checked it. I spent 1.5 months to wait always the next step. Everything went soooo slow. At an other agency the whole thing is done in 1week!!!! So, after 1.5 months waiting and waisted so many hrs and days ( like sitting on the orientation for a whole day) they told me, sorry we can’t except you, because I’m not a citizen. They could tell me on the first day when I walked in to the office and not waisted my time!!!! I could work already for an other agency more than a month ago. I wasted time and money! Plus, they are paying so little money. 3$ / hr less than other agency. I’m very disappointed!Betty M.

I feel like my experience was very horrible I actually got excepted in the classes and because I couldn’t afford to pay myself phone bill they kicked me out of the classes and then I called and asked him why was I kicked out they said that they tried to contact me so I explained to them the situation that I became homeless and they still kicked me out even though I showed them I was determined of me wanting to be there I called them for about a week and a half to two weeks because I was supposed to speak to the supervisor Jasmine and she told me she would let me know on her decision I ended up calling them Friday morning today and I was told that I couldn’t come back to the classes and I asked why would you guys wait a week and a half to let me know this there was no response so that’s why my experience was horrible and to be honest I don’t recommend anybodyDarya Breezo

Special Touch Home Care Staten Island Experience has been, Exceptional Beyond Measure ! Carlita, Walking in first day very Professional, Excellent Management/Communication. Complete Over view , very detailed. Gifted Individual to Special Touch Home Care. Lola Instructor, Everyday required 100 Percent Amazing Medical Knowledge, Theory and Practical Applications, Great humor as well. Ana Clinical training also reguired, 100 Percent Excellent Instructor as well. Great Clinical experience, Beyond Measure !Diane Chitty-Leonard

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

I Want to say thank you to Veronika and the staff. they helped my parents find a great home attended and helped my parents choosing a great plan and even got more hours for my parents .Before I was with a different agency that did nothing but lie to me and my parents and send different home attends to my parents and they did not give the attention that they deserved and the coordinators at that previous agency’s were very rude and unprofessional and considered them as a *big agency* I highly highly recommend this agency to every one I already sent my friends to this agency and there also amazed how this agency works very professional Thank you for your hard work Angel home care agency!!!!! And veronika!!Larry Wang

Was recommended by a friend after a horrible and unprofessional experience at a different agency that lied about my salary and never can get a hold of anyone. Angel home care fixed everything and helped me and my father and mother obtain more hours and answered all of our questions and concerns and pay what they promise you my pay checks always on time they have so many lovely coordinators and treat you like family highly recommend using this agency.Collete Lazarine

terrible customer service. Administration uses jargon with patient's family. This company has no interest in patient care and offer poor professionalism. Administrative staff use threatening language and retaliation towards families when business becomes unprofitable. The company has no place in heath care or patient care. Very bad experience with company administration, Additionally this home care is poorly run and disorganized. Shame.Luba Zborovskaya