20 Best Cdpap Programs In Baltimore, MD (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

BEWARE! Started with brightstar to take care of my cousin who is in a wheelchair we were told that a RN will evaluate his needs and form a plan of care for people to follow. After that they have no involvement the people you interact with are the scheduling team who don't seem to communicate patient needs even after multiple calls. For 3 hour shifts they charge 39$ an hour but they barely pay the workers 15 they do not confirm if a worker will be regularly available or is capable of doing the work they also do not match a person to the client they let aides pick up shifts they want so there is no actual oversight of whether or not they are briefed on client needs they do not take care of the client nor the employees. When a aide was not able to do the transfer needed the agency told them to find other things to do becausei was there ans could help. Another time i eas not hwre and my cousin told the women to leave for 20 minutrs and she refused because she was worried she would not get paid . Do not use brightstar they will overpromise and under deliver you are better off with a Craigslist ad.Dan Harrison

I want to thank everyone at Bright Star for their help during a difficult time. My husband was waiting for hip surgery and he was not able to bear any weight on his right leg. We live in a townhouse so bedroom and bathroom were upstairs. When I reached out to Bright Star, Andre listened to me and was very comforting. He assured me they could help. Shortly after, Jennifer, the nurse coordinator, helped me decide what services we needed. Then, Andrea scheduled the days and times we requested. Both aides who came performed exactly what we needed. Kia and Praise communicated with me and arrived on time. They were so caring and helpful. We highly recommend Bright Star for any home health care needs you may have.Diana Blank

I had the opportunity to partner with Amy Mason of BrightStar Care Baltimore. Amy’s support was critical in meeting the needs of the Maryland Department of Health GoVax program in 2021 – 2022. Amy’s collaborative and responsive leadership allowed Spartan to meet the vaccination needs of the state’s vulnerable populations during the COVID-19 pandemic. Amy and BrightStar Care provided world class nurses and clinicians, they operated with the highest integrity, creativity, agility, and efficiency while delivering a safe vaccination program. Spartan was successful because of the support provided by our most trusted partners, Amy Mason and BrightStar Care of Baltimore. Sincerely, Dr. HaymoreJoseph Haymore

I couldn't be more happy to have found HomeInstead-Towson. If you are trying to support your parent from afar, I strongly suggest you talk to this office. My mom has insisted on being independent for years. When she stopped driving, it was harder to support the idea of her living so many miles away from family. Luckily, I found HomeInstead-Towson. What a wonderful organization. They were very understanding of my concerns and came out to the house to meet with me and mom. Based on mom's needs and interests, they found someone to help out for 15 hours a week. Her provider was very kind and thoughtful — when we thought it might be a good idea to switch things up, they were right there to help identify someone that could address our new needs. I am also grateful for the professionalism of the entire staff. While Alyssa is our main contact (and responds to every email within minutes), everyone in the office is great — One phone call to the office and no matter who answers the phone, they can answer whatever question I have or address any need. Being over 500 miles away, having such an attentive group is so wonderful. My level of stress has been significantly dropped knowing that I have such a wonderful group to partner with. HomeInstead – Towson is the best!!!Susan Schratz

My In Laws use your service, I wish to give a nice word on two of your staff. The lady that takes care of my In laws each day is Sharon She always goes above and beyond on taking care of them. She even sings to my Mother In Law :"You are my Sunshine". That is one of my Mother in Laws favorites. She is very gentle and understanding. I want you all know that she is a special employee. The other is Amanda. My father in law tried to pay her extra for doing an eacy chore for him. She refused to take the money telling him that it was against company policy. She then told my wife what she did. Her honesty is appreciated. This is a rare quality today. Both of these ladies deserve a special incentive for being who they are. Thank you, Patrick YouellsPatrick Eyon

I cannot thank Home Instead Senior Care enough. This company took remarkable care of my mother who was receiving in home hospice care. The caregivers and staff were extremely kind, caring, compassionate, as well as responsive. My mother lived a wonderful life and was able to spend it in the comforts of her home and family. Home Instead Senior Care comforted and consoled our family during such a difficult time of her passing. Thank you Home Instead!Connie Gallup

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

great company, soo much respect from everyone, listen to their employees, you are not just hired and forgotten. They reach out to you to see if you are okay. Sometimes in life the career path you take in other to to be successful will require, working in certain places to mold you and to me Tribute has molded me, character wise, tolerance, patience, giving love with no limitations which I aspire to spread wherever I go. I waited to work with the company for a while before giving my review and so, all I can say IT IS THE BEST PERIOD.Noela Achu

I am so grateful to my aunt for recommending me to Tribute. They are nice to work with, we are like family. They even fix your transportation if you cant get to work, they are family. Respect, integrity, professionalism and humanity and many good things is what you find there. Employees and clients are happy! If the management is good, the employees will follow along, thank you to everyone who supported me, I am a student and this is the best job I can do mixing with school! Thank you !!gigi umu

A professional/family oriented company. Both Baltimore and Boston office staff are professional and only a phone call away if you need them. They treat both their client's and caregivers with respect and love. I would recommend tribute home health care to anyone who is looking for a professional yet family balanced career.Pauline Fontinelle

We love Chosen Family Home care, they submit the insurance claims for my mother…anyone who has had to deal with a long term care insurance company will understand how amazing this is.They deal with stressed families who have things pop up out of nowhere with friendly professionalism. The owner, Brett, has a remarkable ability to place the perfect caregiver with his clients. We love the primary caregiver we have for our mom as well as the additional care giver that fills in when we are out of town. Both ladies are kind and patient with our mother. Our Mother has dementia… it's a huge relief to know she is safe and cared for, which gives us the peace of mind to take those much needed breaks from the toll it takes on our family. We cannot Express how much we appreciate all that they do. Brett also started a caregiver support group to help families and their caregivers navigate and cope with this important chapter in their lives. Which further demonstrates the compassion that Chosen Family has for the caregivers and the families they provide for. Thank you so much for being there.Jary See-Gilbreath

I work with this company as a caregiver for a family member for almost a year now. I was very nervous about the whole process of enrolling. Brett was my first contact and he helped us navigate through so much. After all was approved, it was a smooth and fast transition! I am so grateful to be with this company! They have vacation days, insurance with qualifying hours and holiday pay. They are so flexible and really care! I highly recommend you choose Chosen Family. I am so glad I did! Thank you to Brett and Nyah and all the wonderful team members!R Mellace

Chosen Family is a fine and high quality place to be working for. Also they really care about who their employees are and the service they provide to the patients. I started working with them and they have been very helpful. Mr. Tim Deserable has been a good support during my enrollment process and my time working for the agency. Mr. Abram as well. I highly recommend this agency as a caregiver and for your family member.magnumysterium

Becoming a caregiver is a long process. AGH has really been there every step of the way. Sarah Kramer especially has been very patient and helpfulCrystle Sandeen

I have been a caregiver with JEVS for a short while, and my experience with JEVS has been very positive. In my opinion, the JEVS client coordinators I have worked with have gone the extra mile to connect clients with caregivers who will be attentive to the needs of the client. Potential caregivers are carefully vetted before being sent on assignment, which is very important for clients and their families who are going to entrust their care to JEVS caregivers. In addition, caregivers are given thorough orientation and training to prepare them for their clients. Caregivers are provided with personal protective equipment for their own as well as the client's protection. JEVS client coordinators are usually immediately accessible during business hours or by the emergency and after-hours representatives for any issues that may arise for a caregiver. If I were a client in need of home care services, I would feel very confident entrusting my care to JEVS.Dianne Thompson

I can’t say enough about my experience with a Jevs at home, everything has been seamlessly easy to navigate. Also Stephanie my coordinator is absolutely unbelievable! Her attention to detail and the personal bond built over the time has been pleasant to say the least! Jarvis at home has made a real positive difference in my lifestyle by providing the services I need on a daily basis and allowing a family member to carry it out! They carefully lay out all the plans and appointments that are necessary to follow through the process quickly and easily. I also can’t say enough about Stephanie‘s work ethic. She checks in on me more than she needs to and always make sure to put a smile on my face by the end of the phone call no matter what the subject! I am grateful to have her as part of my team!GreenThumbBum420

I've had a great experience working for JEVS because of the incredible culture. They truly value each and every employee's input and provide a ton of opportunity for growth. This is all centered around going "above and beyond" for our clients and working with integrity. It's easy to get up in the morning and get ready for work knowing that I'm valued as an employee and am making a difference by providing exceptional service to the people who need us most. Not only do I feel valued, but the team at JEVS is extremely supportive and I feel like they've truly got my back.Travers Vanbeek

I've been w/Bayada for 3 yrs. Since my hire, all the office employees have treated me very well, like an appreciated, respected, and valued employee, and continue to do so. They've always been there for me (and clients I cared and currently care for w/any and all concerns and questions the client(s) and I have had. The Bayada TEAM @ Koppers Street are truly gems. They work well together, as a team should. They, work pretty well w/me, as well. They've been very gracious and understanding when I've had to change my schedule or could not take a requested client's case. I am truly blessed to be working for and w/such a great group of people.Susan Szc

The staff here is amazing I have never had an issue with my hours or scheduling. They work around your schedule and if its a new case they text, email or call you to make sure you know of the different opportunities available.The staff makes sure the client receives excellent reliable and compassionate care. I have been with them for over three years and i recommend you to join the BAYADA WayCorie McNair

Work can be slow at first but the office staff is amazing at finding a client that will fit for you! Everyone is great at keeping you up to date on available shifts. From 2 hour shifts to 12 hour shifts, they have everything to fit your availability. All staff is very friendly and makes you feel so welcome the second you walk in the door. By far the best employer I have been with!Kayla Huntsberry

Assisting Hands helped us out with my mother-in-law who was not ready to move out of her home, but needed some additional care. The staff and caretakers at AH were exactly what we/she needed. They kept my mother-in-law company, provided companionship, drove her to doctors appts and helped with grocery shopping. It was also nice that they helped with some of her daily chores (cleaning, laundry, etc). She formed amazing friendships with a few of her caretakers. It brought an incredible sense of relief to my husband and his siblings knowing that their mother was being looked after on a daily basis. I highly recommend Assisting Hands for your loved ones!Mary Glagola

We cannot say enough about Shannon and the team at Assisting Hands. They took the time to understand our situation and develop a thorough care plan. The caregivers were kind, professional, and efficient. The agency is very responsive and compassionate, which was so important with what we were going through as a family. Highly recommend.Michele Anthony

Professional, courteous, and compassionate. Shannon and Al are the type of highly competent leaders we need when taking care of an elderly loved one. Highly recommended to families in search for a reliable and profitable home care agency.Hafiz Bahramzi

I love working for Anchor Health Homecare Services. Getting paid weekly to take care of my loved one is an awesome job. I never thought there would be such a job like this one. Applying is easy and they also provide check up appoints plus a benefit card for medical expenses.Jay Foreign 99

In my opinion anchorhealth it’s very good agency for you parents We have great experience with them, very nice people working there and when I need anything information they are always time is available to help me so yeah I 100% recommended anchorhealthCrucita Santos

I truly love working for Anchor Health Homecare. You get Getting paid weekly to take care of my amazing uncle is amazing & convenient. The workers are attentive and get back to you asap!Neveah Lee

I used to feel that when you said The Arc of Baltimore your were talking prestige and knowledge in the industry of caring for individuals with disabilities. I am an individual with many years in the field of caring for individuals of various ages with disabilities such as physical and/or mental (Instructor at Chimes, CPRS, Clinical Adm. at BBH, and now CSA at Creative Alternatives@Bayview). I went to this organization to apply for a part-time job. Post the pre-employment talk over the phone with Marsal I was told to be at the interview at 9:30am. I wasn't familiar with the area and I had to get directions to get there which were not the best and I arrived 12 minutes late. I am not excusing my lateness however it could have been handled better. I get there and sign in and I am directed to the interview room in which I enter and sign in again and take a seat. Marsal comes over to me while the presentation is going on(could have pulled me to the side or out of the room) and says,"I told you to be here at 9:30! My reply is I had trouble and got lost. His reply,"I told you to be here at 9:30. I have to talk to my manager because I don't think we can do anything for you. We have your resume on file and we'll call you if we need you". (I drove for 1.5 hours to get here from my home) Where is the courtesy here? This child is a child to me speaking in a raised voice tone and in front of all the other people interviewing. If this is the way you treat your potential employees THANK YOU for not hiring me and making me ONE of your employees. People should always be treated as you want to be treated however I guess no one taught this person that necessary skill in dealing with the public.Rose Richardson (Ladiliberty48)

I had the pleasure of speaking with Mary Stembler who was the woman in charge. She got me set up with everything I needed to do to be adopted for Christmas since we lost my husband and my daughters father! She gave me so much information on things they do and what they could help with! She is an amazing woman and we are blessed to have her in our corner helping us thru a most difficult time! There are no words I could say that shows just what she meant to us and what she has done for us! Thank you Mary, The Arc, and the company who adopted us for this unbelievable blessing! We are forever grateful 🙏 😘❤🎄Crystal Rabitsch

I am always gratefully overwhelmed when The Arc of Baltimore assist me and my family. When I go there, everyone speaks and are polite. They are courteous and very resourceful. F.Y.I….Please do some research before calling places like The Arc of Baltimore. Some may think they have been treated poorly, when you may have spoken to a person with a certain disability….whom they employed. It's not to take away from your perspective or personal experience but it's possible to confuse sheer honesty with "unprofessionaism".Pink Cookie

I really enjoyed working with Joseph. He was very knowledgeable and patient-focused. He listened to what our needs are and with that information formulated the best plan that would benefit my father. He explained this step by step and won’t move on until it was clear that I was retaining the information correctly. When following up I felt that his caring demeanor made it very easy to reach out with any future inquiries at any time. His customer service was flawless.Blanca Dinguis

Joe is a compassionate and thorough professional. His customer support and follow up is outstanding. He truly cares about his clients and advises the proper steps and actions necessary to get the issues resolved. It is so wonderful to find such a supportive representative. He is one in a million!Vicki Hidalgo

I had questions regarding my Fathers options regarding the CDPAP service, I was assisted by Rauel. They were really helpful and helped answer questions, and even went beyond as to contact my fathers clinic and giving me options that would benefit him in his care. I recommend this exceptional agency.Tiana Diaz

Being a Quadriplegic, it's a must that I need someone to help me live a semi – normal life, and for the last 11 years I have been using Consumer Directed Choices and I must say that I just so wholeheartedly LOVE this program – 1st and foremost because it allows us consumers to have a voice!! As we are faced with so many challenges on a daily basis due to our disabilities, CD Choices allows us to interview and hire our own staff as we seem fit. It's very apparent that the entire staff, actually and truly cares about us, they encourage folks from all over the Capital Region to reach their highest potential, and to not set limitations on our dreams and aspirations. The staff continuously reminds us that we are not handi – "capped" , but we are more so handi – "capable"!! That alone gives me a new sense of drive, motivation and hope that I have a gift this world needs and to not be afraid to share it, reach for it, and go after it….so in order to do these things we all need amazing, reliable, hands-on assistants in our corner to make that happen…but where do you find them? That's exactly what CD choices does….they provide us a huge list of available assistants in our area for us to choose from. These PA's help us chase our God given destiny and I for 1 can't thank the staff enough for changing my life around. Truly this program is above all other programs in the country. Where can you find a staff that encourages you to never give up in life? Or a staff that genuinely cares about us and our livelihood? Where can you find a program that helps assist us to chase our dreams no matter what comes our way? NOWHERE. Many of the staff feel like they've been friends of mine for years because they truly look out for their consumers best interest, they care about our health, they care about making us independent, and the staff there truly and honestly lives the Consumer Directed mission. Not to mention the amazing benefits they offer their Personal Assistants, and if you have any type of problem – they're hands on deck to help make it easier for me to be an employer! Words can't say how much of a tremendous impact this program has played in my life. Time and time again they have helped me in so many ways, to live a life independently and to locate personal assistants that you can trust, rely on and assistants that fit our specific needs CD Choices has made me feel my life isn't over – it's jut beginning. If you have a family member or friend that has any type of "disability" then I truly encourage you to reach out to Consumer Directed Choices main office in Albany and get your loved one the right care they deserve, and really watch what the staff will do and you''ll see for yourself why I just love, love, love this program…Doug Bartling Jr

I urge both consumer and aides to look elsewhere. They are never kind, always seem bothered and they do not do anything they advertise. They do limit OT in that they knock you down to minimum wage and even when you stop using OT they keep you there. Even if you use ONE HOUR of OT, you are knocked down to minimum wage for keeps. They won’t admit it but they have done it to us for a year. We have not used OT in that long and they won’t bump it up. They are full of false promises and advertising, and not one person there outside of IT and time troubleshooting people have been nice. If you are a client and want to be dismissed then go for cdchoices. If you’re an aide and want to be underpaid and mistreated then for them. I never wrote a review for fear of reprisals because it’s how they are, but if anymore retaliation then I have this for proof. I am currently working on getting SEIU so we can unionize do CDChoices has to stop mistreating us, and I am looking into who to contact on behalf of clients they represent!Melinda Gay

I would not be able to function half as well or as independently as I can now without my personal care assistants, from daily tasks like helping me with cleaning and cooking to helping me manage my Dr. Appointments with my 8 different specialists, to running errands with me and figuring out ways for me to become more independent and helping me realize that indepence is more then doing things myself its the ability to choose who helps me with the things I need help with. Using Consumer Directed Choices, Inc. Consumer Directed Personal Assistance Association of New York State has helped me so much in so many ways. My quality of life and confidence is great and it made the transition from living with family to in my apartment so much easier for everyone, my family great but this allows piece of mind for them and indepence as an adult living with a disability for me. Home care workers do so much and deserve fair pay for everything they do! #FairPay4HomeCareHeather Horwedel

My mom has been under hospice care with Gilchrist since November 2021, house and in hospital care. They were always there whenever I called or had a concern about my mom. They keep her primary doctor informed of everything that was happening to my mom. My mom went into their hospital care on a Friday morning, she passed that Sunday morning. Even though it's their job to tell families of loved one that we are so sorry, they made me and my siblings feel like my mom and us was part of their family. Once I saw how clean and friendly that location was; it was as if a weight was lifted off my shoulders. They made arrangements with the funeral home to come get my mom's body. There is so much more good things I can say about Gilchrist it would take a long time. Gilchrist thank you so much for everything. The Ms. Jones family.JoAnn Rice

This is not Greg. It's Diane Harroll. My mom was there and moved to Stella Maris today. She already misses the amazing people at Gilcrest. From the docs to the nurses to the techs. The MOST WONDERFUL, CARING people on God's green earth. My mom was at deaths door but the 24/7 care and compassion she received there is what brought her back to life. No words can express how thankful we are for the care given to her. Kudos to all of you and THANK YOU SOOOO MUCH! Everyone was wonderful but want to give a shout out to a young lady named Crystal. Mom just adored her but loved you all! You all were a true blessing to our family!❤Greg Harroll

I am so very thankful to Gilchrist and all of their employees for the excellent care and support given to my mother, June Orr and I, during her brief illness. Our hospice nurse, Marian, was an absolute dear and had so much knowledge to share with me. She really helped with Mom’s transition from this life to the next. Our Social Worker was so kind and caring. The gentlemen who delivered and picked up the hospital equipment were very helpful. I highly recommend Gilchrist for all of your hospice needs. Thank you, Gilchrist, for all of your help during a very sad time. God bless you.Linda Gossman

This company was a nightmare to experience. The person that was sent to care for my mother did nothing at all but watch tv and talk on the cell phone all day, and this person was taking things from my mother, even food that was purchased, this person would take it home. When I contacted the owner and told her everything, she really didn't care and she wanted to send the same person back to my mothers. There is no professionalism with this company at all. Everything that was said on the initial visit was hot air, this company did not do one thing that they said they do. They give you a fancy brochure and a big speech, but it is all untrue. I would not recommend this company to my worst enemy, it was that bad.Taz 424

Run, Don’t walk away from this Visiting Angels location. The franchise owner, Gina, is hands down THE WORST “professional” I have ever had the misfortune to meet. In our experience with her, she was rude, incompetent, unresponsive and lazy. She refuses to provide timely invoices or to respond to written communication. Whenever you talk to her, her response to her incompetence is “…to keep costs low.” Most of the aides were good but she is so horrible, its just not worth it. We have hired another company for an additional $7.00 an hour without hesitation just to end out nightmare with Gina, HORRIBLE CIMPANY!Anna Greer

I don’t know how this place has a 4 star rating overall. The caregiver (Judy) met our needs, but the office staff is terribly unprofessional. They called after the first visit, but have not been in touch since (and it’s been four weeks). We have not received any invoices, they have not returned any phone calls or emails. They have my credit card on file but I have no idea what kind of charges are coming my way. DO NOT DO BUSINESS WITH THIS OFFICE. I have reported this location and it’s poor customer service to the Visiting Angels Corporate Office.Jen K