20 Best Cdpap Programs In Akron, OH (2022 Updated)

Musfiqur Amar Rahman helped my in laws get started with the program. Although they changed their minds, great customer service! A very amicable man, and very transparent with all the details.Raimondo Maria Graziano Papadouris

Musfiqur Amar Rahman was Excellent representation of this company. He was extremely informative and made sure I comprehend what was being referred to me. I appreciate his service. Thank youKevin “ChaseN Magikk Bands” Ramlall

I must say that Amar was absolutely great. He made me feel comfortable and answered all my questions. I would recommend him 100%. Great experience.Lorena De La Cruz

I have been working with SUNRAY Homecare since JANUARY 2019 and I like this Agency. The Supervisor and the coordinators are very Professional and always do their best to keep me busy with work. All i will state is keep up the Great work.RASHED RAHMAN

I like this agency very much coz all the girls are very helpful. Anytime I have any kind of question besides the services they are always there to help me out.i M very grateful to sunray cdpap.thank you all.No

if i were asked i would defo recommend this agency , very understanding , caring and trust worthy. they defo go extra mile to help you out not only for homecare for anything.Khalil Rahman

Sent an email over a week ago to patient services/advocate about a pretty big concern and have heard absolutely nothing from Patient Services or the Department that the concern is related to. Definitely feel like the hospital is not looking out for the best interest of my son. "we care for every child that comes through our doors…." Technically true but funny a department has refused to care for my son due to his special needs….hmm….goes against the reported motto of the hospital. I generally do not like to leave public reviews for places but maybe I can get a response this way. No other way has worked. Edited September 1, 2022 to add: I have thought long and hard how to edit this review and after a night of no sleeping thinking about this, I am at the conclusion that I will never forgive or forget the lack of care and disrespect this hospital has shown my special needs son. After a few interactions that were meant to pacify me after I left the original view, I have had no further contact with the hospital regarding how to handle this situation. Furthermore, months ago I requested a hospital administrator to reach out to me and they never did. I find it highly disrespectful and maddening that the hospital can talk about my son and me but they fail to actually talk to me about the situation. As a parent and former employee, I am so upset about the lack of care, respect and regard that my son has gotten from this hospital. All children and especially those with special needs require extra care and support. Again, while the hospital thinks that they did nothing wrong and there is nothing I can do about it, I will never, ever forget this. Nor will I forgive. So to anyone that reads this—especially parents of special needs children—be aware that your child may get too old or “too hard” to be taken care by an organization that mission statement says the complete opposite. I have been totally, 100 percent transparent throughout this process and ordeal so anyone wanting further information can feel free to reach out to me.Jennifer Thomas

Let me begin by saying that Akron Children's Hospital is great! They have great staff and are always very thorough as far as questions and concerns go. But there medical billing is terrible!!! The staff is super rude and doesn't work with you at all on a reasonable payment plan. I have great credit but I also am paying on a ton of other bills, so I told them how much I can afford to pay and they said that's not good enough. They want more or they are going to send me to collections and ruin my credit. Lovely people I tell you what. I suggest akron childrens hires different staff for the billing department, I understand that's their policies and that's what they have to go by, but the billing staff does not need to be so rude about it! Also I tried calling them to negotiate my bill and pay it in full. My mom was going to help me with the payment. But they wouldn't even talk to my mom, even though I gave them a verbal consent to talk to her. And again the lady was very rude that I spoke to. I work in medical billing myself and we will except 5 dollars a month if that's all the patient/guarantor can afford! I feel like thats how it should be everywhere. I don't know if Akron Children's Hospital thinks that because they have great staff that actually work for the hospital that they can take advantage of you in the billing department. But I don't really think that's fair to the customers and that's terrible customer service. The only reason I am going to continue to take my daughter there is because I want what is best for her, and the hospital staff is amazing. But they need to do something about the way they do their billing. The billing department has terrible customer service.Amy Bokman

**We've always had the best care from medical staff at ACH. Our complaint digs deep into the issues with the financial counseling and billing department and the governing board. We've had a fair number of medical bills. We've always, 100% of the time, paid our medical debts, and consider ourselves fortunate to only have had to deal with minor medical things. However: earlier this year I emailed Financial Counsel at Akron Children's for an estimate for an evaluation we wanted to do for our son. After a quick, fairly easy call, our estimate was $350. We decided that the cost was worth it to do this proactive eval, and got scheduled in. Weeks passed, and our bill was just under $3K. Nearly 10x what they estimated. So Akron Children's messed up. Admittedly. People in financial counseling said outright "I'd write this off now if I could". The process doesn't work that way, and any disputes go to their board. The board has denied it twice now. This is less about my unwillingness to pay and more about Akron Children's lack of transparency when we did our due diligence (I have the email which states "I want to make sure this is a test we can afford"). Expecting us to foot the bill for something they incorrectly estimated is garbage. I have been duped into a large medical bill when I took all the steps to ensure that wouldn't happen. **UPDATE: I just wanted to revisit this after a call with patient services today, we finally reached an acceptable resolution. I'm thankful to be done with this, and do hope ACH will revise their estimate processes going forward.Katie Kuceyeski

Beware, run don’t walk away from them. My mother was assaulted by a home health aide this Summer. After being given the run around, we filed a complaint with them and their alleged investigation concluded that it’s my mother’s word against the lies of the aide. I regret not reporting this to police. Another aide told my mother that “she’s old and should just sit down and be quiet.” A non-English speaking aide was sent to us once, and we had to turn her away as we did not speak her language. Mind you, English is our language. Left message for agency and no one got back to us. We went two days without an aide. Some aides are late, by up to an hour, and still leaves without putting in their full amount of work hours for the day. Administrative staff (coordinators) are curt and often don’t return calls. This is bad business.web of gold

Being a f Harbor Care client has been a great experience. Everyone who works there has been so wonderful, helpful, and compassionate. Alexis, HR Manager runs an excellent department. They take care of all the needs of their patients and always make sure that the proper care is taken to ensure the best interest of their clients. They cater to all needs necessary. I would recommend Harbor Care agency to anyone who is in need of a caregiver. I fully trust their agency in taking care of my loved ones.Elizabeth Alba

I was looking for a long-term agency to provide home health aide for my mother in-law thank God I found Harbor Care. Staff are fabulous, professional, competent and always follow up on the case never too busy to listen and help. Harbor Care Home Health Aides are very compassionate, kind, patience, good attendance and caring. They are well trained. I am highly recommending Harbor Care agency to any family who need an agency Home care to provide care to their love one.Cienette Ulysse

While I have only been working for your company for a short time, I would say your answering service needs work. I just tried calling a few minutes ago to speak to the coordinator of my patient and was given a hard time even though I gave the extension for the person whom I wanted to speak too. I also called there to let my coordinator know I was taking a day off. I was never transferred over to speak to the coordinator to let him know and your answering representative kept answering the phone even after I put in my extintion. However I did leave a message but my coordinator never received it. Instead of your answering service asking so many questions as to what it's in regards too or what my phone number is I feel that unless I am asking person on the other line to take a message, they have no business asking me so many questions when I wanted to speak to the coordinator directly about a patient.Laila Muhammad

Musfiqur Amar Rahman was extremely helpful in assisting me in setting up home health care for my sister. He is always available by phone and immediately responds to my calls. He is both knowledgeable and patient. Please consider him for accolades. He is so qualified because of his friendly demeanor. I remain a very happy and satisfied customer.Marcia Coogan

I am so glad I reached out to this company. I was so confused on how, where or even when to get started on my parents long term home care. Amar was helpful and put my mind and nerves at ease. He took care of every single thing from the beginning. He was also knowledgeable of the plans and which one I should choose for better care. Thank youNatalie Edwards

I have been on a leave of absence for two years caring for Mum from my part time job. (Retired in 2018) Heard of Freedom Care recently and the staff could not have been more helpful in setting us up in the program. They do most of the paper work, do you really need more stress? They walk you through the process. I think it is an excellent program and would recommend it. Mum is home with us, that is a blessing. Thank you Freedom Care.Marc Petrillo

Freedom Care has relieved an enormous fount of anxiety as to my care and treatment as an elder person in my community by providing a caregiver who is truly committed to my health and welfare. My caseworker at Aetna also has demonstrated an ability to provide additional assistance in health related issues outside the home. I've not enjoyed this degree of help prior to my experience with Freedom Care!Valerie Zeller

You can never get anyone on the phone. Their app doesn’t work properly .I I work crazy hours for my consumer and they had the nerve to not pay me. I work for my consumer not Freedomcare. Not fair Medicaid paid you.You need to pay me. I will not recommend anyone to use this companyTyais

FreedomCare has its pros and cons. I love the fact that I’m able to care for my mom but there are other companies that offer the same services with higher pay. I have been with the company a little over a month now and am still trying to setup direct deposit although I sent all the proper information. I was also offered classes at intake so I can learn how to better care for my patients and every time I inquire about the classes I get a run around or simply no response. I’ve tried reaching my assigned coordinator but am always unsuccessful. Schedule change is a hassle being that we can never get someone on the phone to assist. The staff and polite but not very helpful. Overall freedomcare provides opportunities they help you care for a loved one and refer other clients who are in need of care.Lydia Aybar

By far THE WORSE CDPAP PROGRAM EVER! As a patient of Freedomcare they hard extremely hard to get in contact with when I need to express my concerns and needs. My home health aide couldn’t get the help she needed with her timesheets, YES I SAID TIMESHEET(s) not one but many of them that Freedomcare refused to help with which resulted in missed paychecks. DO NOT WASTE YOUR TIME ON FREEDOMCARE!Courtney Santiago

I've had a great experience with freedom care thus far, they made it easy to join the freedom care team and has allow me to take care of both my Mother and Mother-Inlaw. Whenever I have a question or need some help a Coordinator is always available.Cory Hardy

This is a great facility! I went here for physical therapy. If I ever need PT in the future, I will not hesitate to come here.Melinda Wood

I recently started with FreedomCare being the paid caregiver for my mom. I've been doing the work all along so already had a good amount of knowledge on caregiving. I contacted them many months ago while I was considering the CDPAS program and the team was very helpful and responsive. When I decided to come on board they were very patient and supportive every step of the way. Really glad we joined FreedomCare. My only regret is not coming on board sooner. Of course there is an enrollment process in the beginning but they really help you through it..not complicated at all. Recommended!E H

Use a different company. Freedom care has coordinators that get paid without doing their job. Your paycheck is always missing days and no one cares. You work a whole week. Clock in and out. Their system doesn’t register half of them and you don’t get paid until the following week. Where you now have to send a timesheet with the days missing , coordinators , supervisors don’t do anything. I’m searching for a different company. If you want to get paid , this is not the one for you.Liz Montanez

Freedom care has been a life saver. They have been right there and always ready to assist if we had a problem with paperwork or a n application. Everyone has been wonderful so far it is quite a lengthy process but worth it. You won't get rich but it helps so I can stay home to take care of my loved one so I don't have to go back out into this risky health care world right now. Freedom care has been great so far.lucille kimble

I went to get tested after being exposed and showing symptoms of covid. I was tested 7 days ago and still have not gotten my test results. I also went to be tested with 2 other members of my family who also have not gotten their results. Every time I reach out to this company whoever controls the WhatsApp messaging service seems to not care at all about me needing to know what my results are for my job and brushes me off. I’ve tried reaching out to the lab myself and can’t get any answers there either. At this point I am ready to go to an overcrowded urgent care to be tested. I will never go here again and will never recommend to anyone.Mulazia Woods

My 89 year old mother is a recent client of Rockaway Home Care. I wanted to commend your agency for their wonderful employees. Everyone that I’ve spoken with has been courteous and efficient.A high level of professionalism has been manifest and people must really like and value their positions. I’d particularly like to compliment Henrico , our coordinator. It’s a pleasure to deal with him. He’s smart, caring, responsive and has excellent communication skills.He really “ gets it!” Thank you to all of you. Keep up the good work!susan young

I love the fact that we have different locations in the state, we have people that speak different languages, The office has a lot of professional people working for everyone! I feel great about Rockaway Home Care is a family to me. I feel satisfied with Rockaway Home Care because is a great place to work on, I feel appreciated and value in this company, We are like family here. I recommend this company to everyone so you can get a great experience either to work or to have services 😉 I FEEL AMAZING! 🙂FPP_ M3SS1

Very unpleasant and nasty staff. Never answer phone calls and never return messages. Overall, it is a struggle and frustrating to deal with the staff at this agency. The only good side is that this is one of the agencies that offer average pay through the CDPAP program.Denise Santana

One of the best companies I had the pleasure of getting services with, they are very knowledgeable, excellent customer service I would give them 17 stars but they only gave me a limit of five thumbs up keep up the good work.Luis Morales (Brother Lou)

VERY THE PEOPLE THAT WORK THERE ARE VERY POLITE I HAVE BEEN WORKING WITH THEM LIKE FOR 2 YEARS ALREADY AND SO FAR NO PROBLEMS THE REPRESENTATIVE ALREADY POLITE AS WELL THE SAME THING AS THE WORKERSBetsy Rodriguez

Very unprofessional and don't care about your time.. I went into the office and filled out paperwork they took all my information made copies .. They had three people looking over everything.. had me fill out everything to hire me .. and then had me sitting there for two hours asking me everything that I just filled out on the paper instead of reading the paper … even had me go to a second drug screening and the one i gave them is only a month and half old .. The lady who took my information text me all day the next day about the same information that I just went and spoke to them about and that they made copies of .. Now after all of this she texts me and says they can't accept the certificates that I've worked off for over 6 years since i lost my originals moving which I explained to them when i first came in .. And all she keeps texting me now is that she can't go over the rules.. which I never asked her to do I'm trying to understand how do you and two other people there go over someone's paperwork .. accept it make copies .. even scheduled me for orientation and now three days later it's a problem .. waste of time!!!!Pretty Dream

If there was a -10 rating this company would get it. They cause so much unnecessary stress its ridiculous. Specifically Alexis G. she is very skilled at twisting ones words if you aren't paying attention. Sometimes common sense and compassion needs to trump one's day to day robotic movements in life. You too shall get old and I hope you have someone to advocate for your care as I do for my mother's. Being this stone-hearted will serve you no good. Keep that in mind as you "grow". This company has a few good aides, but treat them so poorly from making them take entire days off for matters that, if planned and coordinated properly would not amount to a day of loss wages to their staff! DO BETTER SPECIAL TOUCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Update: So I was finally able to get a fob installed at my mother's home which took .5seconds to 'install'. The gentleman they sent was so pleasant and well mannered. Now my aide can clock in and out w/out having to install an intrusive app on her phone or use my landline to clock in/out. This fob option was NEVER given to me until I started going in on them last week.NA Flocker

I transferred my patient to Special Touch agency recently and I regret about it. My patient's coordinator is Marina ( ext: 260) from the Russian Department. She talks in a very rude manner with home attendants and employees of the agency. Marina doesn't want to listen to our complaints nor resolve them and doesn't want to take care of the cases and patients. She cuts you up and hangs up on you while on the phone. A Racist towards to some of us and doesn't respect people outside of her community. She tries to give work to people from her own community and nationality. I guess she gets something for it. She feels that she is the owner of the company "Special Touch" from the manner of her speech. This agency didn't fulfill my expectations and I recommend people to NOT TRANSFER THEIR CASES AND PATIENTS TO THE AGENCY OF SPECIAL TOUCH.Love Warshaw

Low pay, states $19.07 an hour however you are making $16 dollars an hour, You are making below minimum wage with this economy and you are taking care of the elderly. Retail worker and fast food workers make $18 to $20 dollars an hour and they don’t have much tasks to do. Very disappointed and the staff are very unprofessional, very disappointed especially being that this company is supposed to help the elderly however who would want to make below minimum wage in 2022?Melissa doe

Worse people ever to work. They hold my case and tried to make me change my insurance. They knew they did not work with my insurance and didn't tell me for kver a month and then placed me on a waiting list that they never worked with. I had to pay out of my pocket a home aid. Worse company. I wish I could give them minus 1 star 🌟Margaret Gonzalez

I’ve had Direct Care for over 3 years now and I have no issues with them whatsoever. They address my concerns immediately, they call me to make sure I’m okay with the service and to make sure I’m getting all the care I need. I would recommend this care agency to EVERYONE. I’ve had a company asking me to switch and I’m like NOPE! I’m comfortable with this company and they will answer all your questions that you may have. If your having trouble with documents they help you and direct you to the right place to get them filled out. Direct Care is definitely the best.Carmen Soto

I’ve been with direct care for about five years and it’s been a very good agency I’m in the CDpap program and my child works with me he loves it he’s comfortable and in the same home that he works in and he takes care everything he has to do. The staff is wonderful they understand you they help you with whatever needs to be taken care of the nurses give you the monthly core to find if you OK you need any kind of help any anything Nino that you need they also have some other people from outside contacting you for any kind of help.Nereida Martinez

Direct Care is a very reliable and caring Company. My daughter Cheryl assists me 4 days a week. Direct Care really help us with information and their care Managers calls frequently and checks up on me to see if I'm okay and keeping up with my doctor and yearly appointments and how I'm being cared for in my home. I recommend Direct care to anyone who is in need of assistance and want a family member to take care of you. ❤🙂👍 Ms. Eartha Smith c/o Cheryl Smith-DaughterCheryl Smith

I wish that I used the help me grow program when my older two were babies. Julie was amazing and she was right at the end of our time together I felt like she was more than just my help me grow lady I felt like she was my friend and she was definitely my confidant. They also bring supplies to you…including boxed of diapers!! Amazing right 😊 One of the biggest things I was blessed by was this past holiday season they choose- I think one family out of them all -to give a $200 gift card to and they picked me and I was so shocked and so thankful that someone just GAVE me something like that! it was no strings attached they just gave me the gift card and my baby had a better Christmas than he would have because this has been a really rough time for me and I wouldn't have been able to do very much for under our tree. I love this organization ❤️❤️❤️ thank you all xoxoAnn Marie Krystofek

It definitely deserves 5 stars easily for their services. But something needs to be done about the emergency # you can call a thousand times & maybe still not get through. Me personally called over a hundred a few times & got though just to be hung up on 3 different times so I called the other # the lady who I did get her name didn't want to give me a supervisor # at first until I wouldn't get off the line I told her there may be something wrong with the line.If I can get though, than it goes to busy SOMETHING'S WRONG WITH THE LINE.I said there may be other people out there that really needs this service as bad as me&not being able to get though So finally I got A a name to email someone about my concerns..So we'll seeEvette Parker

This place is wonderful, and is the only place I truly feel that they consistently treat their clients with respect (opposed to some other places around Akron I’ve tried). Peer support is an awesome service they’ve got and I also found an awesome therapist from them. Definitely give this place a shot if you’re needing some extra help!Nicole Bowman

I’ve been in this business of Health Care for 10 years so I know that you have to call in advance for days off. That’s NOT what I’m talking about, I’m talking about the fact that Regency forced me to work 7 days without every other weekend off, and threatening me with write ups and or termination if I called out. So please don’t make it seem like I’m the problem because I’m not. Nobody wanted to hear me until I threatened to call the STATE to find an aide for Regency to give me what I’m entitled to as an aide. Hell No I don’t want to discuss anything with anybody from that agency. I’m simply telling MY truth and what happened to me.Dolores Wright

REGENCY AGENCY is a very reliable Agency. For the past two and a half years i am working with them i have no bad experience. I find that the Cordinaters are very polite and are easy to talk to.when i have any problems with my time sheets they are the first to call me and let know. My money always right and on time. I can call anytime and there is always someone there to answer me very nicely , so i am very comfortable working for REGENCY AGENCY.Alecia English English

This was a very good fast & helpful agency , highly recommend , the receptionist Jeffrey was very nice & helpful throughout the whole application process , he made things so fast & easy . Sherly was also a very big help in helping me get a job , everything was so fast & the costumer service I received was amazing , this is the best agency I have went to so far that helps you find a job ASAP !! I highly recommendRuby Apollon

My 2yr old was automatically excited to go to her childcare/school from the very beginning. No anxiety at all! She's very happy there and I'm happy with the services provided by staff. They have great communication and if you have questions, they are answered within seconds of messaging weather its during open hrs or not. Since covid, families pack the food the child eats during the day which is a benefit, because you know what they ate throughout the day and you kniw the food is fresh and well balanced .I get updates on what my toddler learned throughout the day which is great cause she loves to learn and I know her mind is being fed. They also help with potty training and you get daily updates about that as well. My child comes home clean and dry. I'm very pleased.Jo tink & berry Murphy

The staff hit children, yell at them they have no patience and the owner will cover up & make excuses. They don't have your childrens best interest at heart and will hire anybody just be fully staffed. Be mindful that one employee even said that her own child would never come here & they feed the children old food at times or sometimes they don't have enough food. This coming from a staff member. A worker admitted to punching my daughter in the stomach.Kiala

What an amazing place for children! Every staff person I met was polite, professional and friendly. Administration was wonderful and accessible. The teachers are patient, speak kindly with the children and are very communicative with parents. My kids absolutely LOVED being here. I give the daycare 5 starsTanita Upton

If I could rate lower I would. Caregivers are very good. now on the other hand the ladies in the office are heartless and treat their caregivers like trash. If thinking about working for this franchise DON'T, they act all sweet at first and then become your worst nightmare. This franchise is going down hill fast as their caregivers are constantly leaving due to being treated poorly. They only care about making money rather than actually taking care of their employees/ caregivers and it shows. I hope this help people out.kw1ksc0p3r

This company treats staff so bad, very rude, low pay, less than 15 hrs a week worked here for months wasn't trained called off two days in a row because I was pregnant and sick, called off five hours ahead of time both day because those are the rules, fired me for calling off and was told I'm a liar and not pregnant. Lol OK my child is 3 years old now.Rebecca Petit

Great company to work for. They are always there for you at least in my case they have been. They work with you on short notice time off. They give nice incentives to pick up shifts when it is your day off. I LOVE MY JOB with Home Instead ❤️Greta Vacha

My family and I are very grateful to your staff for the 4 years of excellent care. All the caregivers were very dedicated and professional. We will never forget how fortunate we were to have Comfort Keepers.Carol Y

We refer to Comfort Keepers frequently for many of our residents needs. Our seniors have always been satisfied with their caregiversCardinal Village

The staff provided my mother with great kindness and care. I always felt relieved to have one of their caregivers with her.Pat Cerone

I worked as a sales counselor at Heritage. However I was not able to continue to sell the community with a good conscious. The community looks beautiful but they are unable to care for the residents who pay thousands each month for care that they will not receive. This is a toxic work environment where departments actively work against each other. The nursing department would often talk down about families and residents. I was also put in a position during corporate meetings across multiple crossing communities where I felt pressured to lie about the accomplishments of the executive director. I was constantly receiving conflicting infomation from corporate our executive director and nursing. when asking for directions on immediate problems our ED would avoid answering questions or coming up with solutions. Between unrealistic sales expectations and neglecting care needs I would not recommend for work or a loved one.Morgan leper

ANYONE that’s has a Bad comment about this place is a Bold Face Lie!! seems people out bad reviews on here after the FACT they worked here and was fired!! I worked here for almost 3 months and I Loved it!! They do work with your schedule and this place is very flexible with your schedule! it’s not a hard place to work at ALL people just come and take advantage of the Laid Back work environment The Great administration here Lori & Jeremy are Some of the Nicest people you’ll ever want to meet! if you get fired from here your basically firing yourself because they are VERY lenient on the workers and staff here ! I Loved Working here The residents are Awesome as Well Many. Blessings to this establishment i’ll Surely miss working here!❤️Brondie Booker Mckinney

I was a nurse there for about 5 days. I left to return to my previous job for personal reasons, but I can say the grass really was greener there. Lori the HR director was amazing and understanding, her only concern was if something in the neighborhood had caused me to leave. But all I had was complimets for her, my supervisor Danielle who was graceful and accommodating, and is a through and through professional. The building is gorgeous, clean and smells pleasant. The kitchen turned out some beauties, including a brisket that was borderline addictive. Thank you all at Heritage.Andrew Hoover